Capital Manor Retirement Community.
Capital Manor Retirement Community is Grade C−, ranked in the bottom 47% of Oregon memory care with 12 OR DHS citations on record; last inspected Oct 2025.
A large home, reviewed on public record.
Ranked against 13 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
Capital Manor Retirement Community has 12 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
12 deficiencies on record. Each bar is a month with a citation.
Finding distribution
12 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Capital Manor Retirement Community's record and state requirements.
Capital Manor has 60 inspection reports on file with Oregon DHS, documenting 55 deficiencies — can you walk us through the corrective action plans from the three most recent reports and show documentation that those deficiencies were resolved?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility holds an Oregon DHS Memory Care Endorsement — can you provide a copy of the written dementia care program that supports this endorsement, and explain how staff competency in dementia care is documented and maintained?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
With 57 complaints on file with Oregon DHS Long-Term Care Licensing, what process does Capital Manor follow when a complaint is substantiated, and can families review summaries of how those complaints were addressed?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
16 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-10-13Annual Compliance VisitNo findings
2025-05-31Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to follow a resident's care plan. The investigation did not substantiate the complaint. No licensing violation was found.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2025-05-23Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to properly plan care. The outcome of that investigation is not documented in this record. Families seeking details about this facility should contact Oregon DHS Long-Term Care Licensing directly for the full investigation findings.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2025-05-04Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The outcome of this investigation has not yet been determined or made public. Families may contact Oregon DHS Long-Term Care Licensing for the final determination once the investigation is complete.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-12-26Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe environment. The specific unsafe conditions have not been detailed in the available documentation. Families should contact Oregon DHS Long-Term Care Licensing directly for the complete inspection report and any corrective actions required.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-11-19Annual Compliance VisitNo findings
2024-10-22Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging failure to assure resident rights, and a licensing violation was substantiated. The facility did not meet Oregon's requirements to protect and uphold resident rights as outlined in licensing rules.
“Failed to assure resident rights”
Full inspector notes
—: Failed to assure resident rights
2024-09-22Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violations were found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-09-12Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No licensing violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-09-02Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-08-07Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was received alleging that the facility failed to follow a resident's care plan. The investigation found a licensing violation—the facility did not implement the care plan as written. No additional information about specific care deficits or outcomes was documented.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-08-05Complaint InvestigationNo findings
2024-06-17Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to follow a resident's care plan. The investigation found this complaint to be substantiated. The facility did not implement care according to the documented plan for the resident.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2023-10-25Complaint InvestigationNo findings
2023-07-08Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to follow a resident's care plan. The specific details of how the care plan was not followed are not provided in this summary. This is a licensing violation.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2023-07-01Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide medical treatment as ordered. No other details about the specific treatment, resident, or outcome are provided in the available information.
“Failed to provide medical treatment as ordered”
Full inspector notes
—: Failed to provide medical treatment as ordered
34 older inspections from 2018 are not shown in the free view.
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