Heartwood Place.
Heartwood Place is Grade A−, ranked in the top 13% of Oregon memory care with 2 OR DHS citations on record; last inspected Apr 2026.
A medium home, reviewed on public record.
Ranked against 118 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
Heartwood Place has 2 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
2 deficiencies on record. Each bar is a month with a citation.
Finding distribution
2 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Heartwood Place's record and state requirements.
Oregon DHS records show 13 inspection reports and 7 deficiencies since licensure — can you provide your written corrective action plans for those 7 deficiencies and explain what changes you made to prevent recurrence?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Nine complaints were filed with Oregon DHS Long-Term Care Licensing during the inspection period on file — were any of those complaints substantiated, and what specific steps did the facility take in response?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Heartwood Place holds an Oregon DHS Memory Care Endorsement — can you show families the written dementia care program that supports that endorsement, and explain how staff demonstrate competency in dementia care techniques?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
7 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-04-02Annual Compliance VisitNo findings
2025-04-24Complaint InvestigationNo findings
2024-04-20Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No additional details about the specific nature of the care planning failure or its impact were provided in the complaint outcome documentation. The investigation did not result in a substantiation determination being recorded.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-03-07Annual Compliance VisitNo findings
2024-02-16Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to properly plan care. The outcome has not yet been determined or documented.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-05-30Annual Compliance VisitNo findings
2023-05-17Complaint InvestigationNo findings
8 older inspections from 2022 are not shown in the free view.
8 older inspections (2022–2023) are available with a premium membership.
Other facilities in Marion County.
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