The Arbor at Avamere Court.
The Arbor at Avamere Court is Grade C−, ranked in the bottom 47% of Oregon memory care with 24 OR DHS citations on record; last inspected Sep 2025.
A medium home, reviewed on public record.
Ranked against 118 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
The Arbor at Avamere Court has 24 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
24 deficiencies on record. Each bar is a month with a citation.
Finding distribution
24 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to The Arbor at Avamere Court's record and state requirements.
The facility holds an Oregon DHS Memory Care Endorsement and has 40 inspection reports on file with 32 deficiencies cited — can you walk us through the corrective action plans for the most frequently cited deficiency categories and show us the written documentation of how those issues were resolved?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The most recent inspection on September 8, 2025 is part of a file containing 34 complaints — were any of those complaints substantiated by Oregon DHS, and what specific changes did the community make in response to substantiated findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
With an Oregon DHS Memory Care Endorsement, the facility must meet enhanced dementia care standards — can you provide a copy of your written dementia care program and explain how staff competency in dementia care is documented and assessed across all shifts?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
30 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-12-12Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to provide a safe environment. The outcome of that investigation was not documented in the available report. Families seeking details about this complaint should contact Oregon DHS Long-Term Care Licensing directly for the full investigation findings.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-11-09Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was received alleging the facility failed to provide a safe environment. The inspection found a licensing violation related to this allegation. The facility was required to correct the violation.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-11-07Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was filed alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-10-20Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No further details about the specific deficiency or corrective actions are provided in this summary.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2025-09-08Annual Compliance VisitNo findings
2025-09-05Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that staff failed to assist a resident with toileting. The investigation found the complaint to be substantiated, indicating that the facility did not provide required assistance with this basic activity of daily living.
“Failed to assist with toileting”
Full inspector notes
—: Failed to assist with toileting
2025-09-01Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate this complaint. No licensing violations were found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-02-27Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to assist a resident with toileting. The investigation outcome was not yet determined at the time this record was created.
“Failed to assist with toileting”
Full inspector notes
—: Failed to assist with toileting
2025-02-18Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to follow a resident's care plan. The investigation did not substantiate this complaint. No violation was found.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2025-02-17Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to follow the resident's care plan. No further details about the specific care plan deficiency or resolution were provided in the inspection record.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2025-01-11Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. No further details about the specific deficiency or corrective actions were documented in this summary. Families should contact the facility or Oregon DHS for additional information about how this violation has been addressed.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2024-11-20Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that a resident was not protected from inappropriate sexual contact. The investigation did not substantiate the complaint. No licensing violation was found.
“Failed to protect resident from inappropriate sexual contact”
Full inspector notes
—: Failed to protect resident from inappropriate sexual contact
2024-10-31Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging that the facility failed to provide a safe environment. The investigation outcome has not been finalized or documented in the available record. Families should contact Oregon DHS Long-Term Care Licensing directly for the current status and findings of this complaint.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-10-24Annual Compliance VisitNo findings
2024-10-15Annual Compliance VisitNo findings
2024-05-16Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide adequate oversight and monitoring when a resident's condition changed. No resolution or outcome determination was specified in the available documentation.
“Failed to provide oversight and monitoring of change of condition”
Full inspector notes
—: Failed to provide oversight and monitoring of change of condition
2024-04-27Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to follow a resident's care plan. The investigation found that this complaint was substantiated — the facility did not implement the care plan as written. Corrective action was required.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-04-25Complaint InvestigationNo findings
2024-03-27Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no licensing violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-03-14Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that staff failed to follow the resident's care plan. No further details about the specific care plan requirements or how they were not followed are provided in the inspection record.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-03-12Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to meet the scheduled and unscheduled needs of residents. The complaint was substantiated as a licensing violation.
“Failed to meet the scheduled and unscheduled needs of residents”
Full inspector notes
—: Failed to meet the scheduled and unscheduled needs of residents
2023-12-20Annual Compliance VisitNo findings
2023-12-03Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to properly plan care at this facility. The investigation did not substantiate a violation related to care planning. No deficiencies were cited.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-10-09Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to properly plan care. The investigation outcome was not substantiated, meaning no violation was found. No further details about the allegation were provided in the available record.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-08-28Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment; however, the investigation outcome was not substantiated. No violation was found during this complaint investigation.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-08-22Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The outcome of that investigation was not documented in the available report.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-07-18Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-06-15Complaint InvestigationNo findings
2023-06-13Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-05-19Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to submit timely or adequate staffing documentation to the licensing authority. The specific details of what documentation was missing or late are not provided in the available information. This is a licensing violation related to record-keeping and regulatory compliance requirements.
“Failed to submit timely or adequate staffing documentation”
Full inspector notes
—: Failed to submit timely or adequate staffing documentation
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