Editorial Independence

StarlynnCare receives no referral commissions, lead fees, or paid placement from any operator. Rankings are derived solely from state inspection records and verified family reviews.

StarlynnCare
Oregon · Medford

The Grove Memory Care.

The Grove Memory Care is Grade D, ranked in the bottom 39% of Oregon memory care with 30 OR DHS citations on record; last inspected Sep 2025.

ALF · Memory Care49 licensed beds · mediumDementia-trained staff
2184 Poplar Drive · Medford, OR 97504LIC# 0000050487
Facility · Medford
A 49-bed ALF · Memory Care with 30 citations on file — most recent Oct 2025.
Last inspection · Sep 2025 · citedSource · OR-DHS
Licensed beds
49
Memory care
✓ Yes
Last inspection
Sep 2025
Last citation
Oct 2025
Operated by
Phone
§ 01 · Snapshot

A medium home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 118 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
7th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
10th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

The Grove Memory Care has 30 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

30 deficiencies on record. Each bar is a month with a citation.

83weighted score · 24 mo
Last citation: OCT 2025. Compared against peer median (dashed).
peer median
OCT 2025
Jun 2024May 2026

Finding distribution

30 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G26
H
I
Sev 2
D
E
F
Sev 1
A4
B
C
2025-10-09
Complaint Investigation
OR-DHS
1 · Licensing Violation
2025-09-25
Annual Compliance Visit
OR-DHS
No findings
2025-09-17
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-06-01
Complaint Investigation
OR-DHS
1 · Licensing Violation
2025-05-22
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-05-21
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-04-30
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-03-30
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-08-27
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-08-26
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-08-08
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-06-24
Annual Compliance Visit
OR-DHS
No findings
2024-06-06
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-05-31
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-05-23
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-05-18
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-04-25
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-04-20
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-04-16
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-04-09
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-02-25
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-02-17
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-01-23
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-10-08
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-09-11
Annual Compliance Visit
OR-DHS
No findings
2023-08-21
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-07-28
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-07-15
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-07-11
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-06-29
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-06-01
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-05-28
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-05-19
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to The Grove Memory Care's record and state requirements.

01 /

Oregon DHS records show 61 inspection reports and 56 deficiencies for this facility — can you walk us through the most common deficiency themes and provide copies of your corrective action plans from the past two years?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

The facility holds an Oregon DHS Memory Care Endorsement — can you show us the written dementia care program that was submitted to meet the endorsement requirements, and explain how staff training differs from a standard assisted living facility?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

Records show 57 complaints filed with Oregon DHS over the facility's operating history — were any of those complaints substantiated, and can you provide documentation of how the facility responded to substantiated findings?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

33 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

33
reports on file
30
total deficiencies
2025-10-09
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to use an approved behavior support tool (ABST) as required. No further details about the outcome or resolution are provided in this summary.

Licensing ViolationOAR §__or_44b9f8f20367d9f63efdfa2b0e7703f9
Verbatim citation text · OAR §__or_44b9f8f20367d9f63efdfa2b0e7703f9

Failed to use an ABST

Full inspector notes

—: Failed to use an ABST

2025-09-25
Annual Compliance Visit
No findings
2025-09-17
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was filed alleging the facility failed to provide a safe environment. The investigation found no violation of this allegation. The facility was found to be in compliance with safety requirements.

Abuse: NeglectOAR §__or_2d05858a2ba5db739fd7261e66db516a
Verbatim citation text · OAR §__or_2d05858a2ba5db739fd7261e66db516a

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-06-01
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to update its staffing plan to reflect changes recommended by an abuse prevention and safety training program. No further details about the outcome or corrective actions are provided in this summary.

Licensing ViolationOAR §__or_7e192fc527a30b7ae36e0f789d87148a
Verbatim citation text · OAR §__or_7e192fc527a30b7ae36e0f789d87148a

Failed to update staffing plan based on ABST

Full inspector notes

—: Failed to update staffing plan based on ABST

2025-05-22
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to follow a resident's care plan. No further details about the specific care plan requirements or how they were not followed are provided in the inspection record.

Abuse: NeglectOAR §__or_8ba9b093acdb3796a68cce1e2538b6b0
Verbatim citation text · OAR §__or_8ba9b093acdb3796a68cce1e2538b6b0

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2025-05-21
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation found a licensing violation related to this allegation. No further details are available in the summary provided.

Abuse: NeglectOAR §__or_804b6cb5196dfa3d692db5ee0fa54b96
Verbatim citation text · OAR §__or_804b6cb5196dfa3d692db5ee0fa54b96

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-04-30
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to properly plan care. The investigation outcome was not determined or was pending at the time this record was created. No further details about specific findings or violations are available in this record.

Abuse: NeglectOAR §__or_b2a23761994bed8e36b7ceafc6fb5ea4
Verbatim citation text · OAR §__or_b2a23761994bed8e36b7ceafc6fb5ea4

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2025-03-30
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to protect a resident from physical abuse. The investigation substantiated the complaint as a licensing violation. No further details about the specific incident or corrective actions are provided in this summary.

Abuse: NeglectOAR §__or_73c29bf46850acc84a8de40d376d4c25
Verbatim citation text · OAR §__or_73c29bf46850acc84a8de40d376d4c25

Failed to protect resident from physical abuse

Full inspector notes

—: Failed to protect resident from physical abuse

2024-08-27
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to protect a resident from physical abuse. The investigation substantiated this violation of Oregon's long-term care licensing rules. No further details about the specific incident or corrective actions are provided in this summary.

Licensing ViolationOAR §__or_efaf44dd9ea87c8b28d276ff46e6b6b6
Verbatim citation text · OAR §__or_efaf44dd9ea87c8b28d276ff46e6b6b6

Failed to protect resident from physical abuse

Full inspector notes

—: Failed to protect resident from physical abuse

2024-08-26
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The inspection found a licensing violation related to environmental safety. The facility was required to correct this deficiency.

Abuse: NeglectOAR §__or_5b5097c920dffbe1cf94926c7dc520bb
Verbatim citation text · OAR §__or_5b5097c920dffbe1cf94926c7dc520bb

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-08-08
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no violation was found.

Abuse: NeglectOAR §__or_912df2c2ae7fffd07a723603dfa945e5
Verbatim citation text · OAR §__or_912df2c2ae7fffd07a723603dfa945e5

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-06-24
Annual Compliance Visit
No findings
2024-06-06
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated that the facility failed to address a resident's behavior. The outcome of the investigation was not determined or documented in the available information.

Abuse: NeglectOAR §__or_fec89379f7bbe3a9a8b1bcc4148d1888
Verbatim citation text · OAR §__or_fec89379f7bbe3a9a8b1bcc4148d1888

Failed to address resident's behavior

Full inspector notes

—: Failed to address resident's behavior

2024-05-31
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No licensing violations were found.

Abuse: NeglectOAR §__or_2223dadfdd2a27c5b38f67228845ec83
Verbatim citation text · OAR §__or_2223dadfdd2a27c5b38f67228845ec83

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-05-23
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violation was found.

Abuse: NeglectOAR §__or_41c8eaabac57f88ab4f91a1de92810f5
Verbatim citation text · OAR §__or_41c8eaabac57f88ab4f91a1de92810f5

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-05-18
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated regarding a facility's failure to address a resident's behavior. The investigation did not substantiate the complaint, and no violation was found. The facility was not required to take corrective action based on this complaint.

Licensing ViolationOAR §__or_f57517907660ea4736568f88e5b7b1aa
Verbatim citation text · OAR §__or_f57517907660ea4736568f88e5b7b1aa

Failed to address resident's behavior

Full inspector notes

—: Failed to address resident's behavior

2024-04-25
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system. The specific deficiency involved inadequate controls or processes for how medications were being handled and given to residents. No additional details about the nature of the safety failure or corrective actions were documented in this summary.

Abuse: NeglectOAR §__or_7a8176a3c2b42b8fb429498bee5096ba
Verbatim citation text · OAR §__or_7a8176a3c2b42b8fb429498bee5096ba

Failed to provide a safe medication administration system

Full inspector notes

—: Failed to provide a safe medication administration system

2024-04-20
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to provide a safe environment. The outcome of the investigation has not yet been determined or released.

Abuse: NeglectOAR §__or_46af8ea6601608ee01404817c505c88b
Verbatim citation text · OAR §__or_46af8ea6601608ee01404817c505c88b

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-04-16
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated that the facility failed to provide a safe environment. The investigation outcome was not yet determined at the time this summary was prepared. Families seeking more detail may contact Oregon DHS Long-Term Care Licensing directly.

Abuse: NeglectOAR §__or_5b9ca36780924457215add8941fc21ee
Verbatim citation text · OAR §__or_5b9ca36780924457215add8941fc21ee

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-04-09
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. No specific violations or substantiated findings are detailed in the available information. Families should contact Oregon DHS Long-Term Care Licensing directly for the full inspection report to learn what was examined and what conclusions were reached.

Abuse: NeglectOAR §__or_aef6a89bb454a91824852bff576d1a20
Verbatim citation text · OAR §__or_aef6a89bb454a91824852bff576d1a20

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-02-25
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No licensing violation was found.

Abuse: NeglectOAR §__or_6ba66fe637cc33b3b41673dfef651910
Verbatim citation text · OAR §__or_6ba66fe637cc33b3b41673dfef651910

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-02-17
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was received that the facility failed to provide a safe environment. The inspection narrative does not specify what unsafe conditions were found or whether the complaint was substantiated. Without details on the alleged safety concern or the investigation outcome, no further information can be summarized.

Abuse: NeglectOAR §__or_4c6f0078d3f334e1716d6e8a95894535
Verbatim citation text · OAR §__or_4c6f0078d3f334e1716d6e8a95894535

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-01-23
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found.

Abuse: NeglectOAR §__or_819be232d70b9ab5a5259b1d2763d9a9
Verbatim citation text · OAR §__or_819be232d70b9ab5a5259b1d2763d9a9

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-10-08
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. No further details regarding the specific care planning deficiency or any resulting harm were provided in the inspection record.

Abuse: NeglectOAR §__or_30ecd10621e2a8c8d7ed65b7837d06f5
Verbatim citation text · OAR §__or_30ecd10621e2a8c8d7ed65b7837d06f5

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2023-09-11
Annual Compliance Visit
No findings
2023-08-21
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no violations were found.

Abuse: NeglectOAR §__or_e0b896b54755d4dd026cd2b23977ac7c
Verbatim citation text · OAR §__or_e0b896b54755d4dd026cd2b23977ac7c

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-07-28
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system. The specific deficiencies identified constitute a licensing violation under Oregon regulations for residential care facilities.

Abuse: NeglectOAR §__or_e6c263349b3111c426979390e42d71db
Verbatim citation text · OAR §__or_e6c263349b3111c426979390e42d71db

Failed to provide a safe medication administration system

Full inspector notes

—: Failed to provide a safe medication administration system

2023-07-15
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not recorded in the available documentation. Families should contact Oregon DHS Long-Term Care Licensing directly for the final determination on this complaint.

Abuse: NeglectOAR §__or_d6280a13b5575a54a57556a3f8be5694
Verbatim citation text · OAR §__or_d6280a13b5575a54a57556a3f8be5694

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-07-11
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome has not yet been determined or finalized. Families may contact Oregon DHS Long-Term Care Licensing for the final determination once the investigation is complete.

Abuse: NeglectOAR §__or_de4d4224ca89fbe8a48f4915bfd9f817
Verbatim citation text · OAR §__or_de4d4224ca89fbe8a48f4915bfd9f817

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-06-29
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated that the facility failed to provide a safe environment. The investigation outcome is not specified in the available information. Families should contact Oregon DHS Long-Term Care Licensing directly for details about what was found and any corrective actions required.

Abuse: NeglectOAR §__or_663f08f3b39d663998ad0085de12c424
Verbatim citation text · OAR §__or_663f08f3b39d663998ad0085de12c424

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-06-01
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to follow a resident's care plan. No further details about the specific care plan requirements or how they were not followed are documented in this record.

Abuse: NeglectOAR §__or_d4ad2ee7bf33311484d225b06a7499b3
Verbatim citation text · OAR §__or_d4ad2ee7bf33311484d225b06a7499b3

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2023-05-28
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome has not been documented in the available records. Families seeking details about this complaint should contact Oregon DHS Long-Term Care Licensing directly for the complete findings.

Abuse: NeglectOAR §__or_d3acff5e119e44e079161980aa69791f
Verbatim citation text · OAR §__or_d3acff5e119e44e079161980aa69791f

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-05-19
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to administer medication as ordered to a resident. No further outcome information is available at this time.

Abuse: NeglectOAR §__or_58dbfa52ae42211745cb3173ed80bb3d
Verbatim citation text · OAR §__or_58dbfa52ae42211745cb3173ed80bb3d

Failed to administer medication as ordered

Full inspector notes

—: Failed to administer medication as ordered

17 older inspections from 2022 are not shown in the free view.

17 older inspections (20222023) are available with a premium membership.

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