Pacific Living Centers of Medford at Brookhurst.
Pacific Living Centers of Medford at Brookhurst is Grade C, ranked in the top 50% of Oregon memory care with 4 OR DHS citations on record; last inspected Nov 2024.
A medium home, reviewed on public record.
Ranked against 81 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
Pacific Living Centers of Medford at Brookhurst has 4 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
4 deficiencies on record. Each bar is a month with a citation.
Finding distribution
4 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Pacific Living Centers of Medford at Brookhurst's record and state requirements.
Twenty-seven inspection reports are on file with Oregon DHS, documenting 23 deficiencies — can you walk us through the three most recent deficiency findings and show us the written corrective action plans the facility submitted in response?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Twenty-three complaints have been filed with Oregon DHS Long-Term Care Licensing — were any of those complaints substantiated, and what documentation can you provide showing how the facility addressed substantiated findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility holds an Oregon DHS Memory Care Endorsement and is licensed for 14 beds — what written policies and staff training records can you show us that demonstrate how the endorsement requirements are met on all shifts?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
7 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2024-11-27Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to provide a service. The investigation did not substantiate the complaint.
“Failed to provide service”
Full inspector notes
—: Failed to provide service
2024-11-07Annual Compliance VisitNo findings
2024-10-23Annual Compliance VisitNo findings
2024-06-27Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The outcome of the investigation has not yet been determined. Families should contact Oregon DHS Long-Term Care Licensing for updates on this complaint.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-12-28Annual Compliance VisitNo findings
2023-06-21Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to follow a resident's care plan. The investigation found a licensing violation. The facility did not implement the care plan as written.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2023-05-31Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to follow a resident's care plan. No further details about the specific care plan deficiency or its outcome are provided in the available documentation.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
20 older inspections from 2010 are not shown in the free view.
20 older inspections (2010–2023) are available with a premium membership.
Other facilities in Jackson County.
Other memory care facilities in Jackson County with similar care offerings.
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