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StarlynnCare
Oregon · Medford

Prestige Senior Living Arbor Place Memory Care.

Prestige Senior Living Arbor Place Memory Care is Grade C−, ranked in the bottom 48% of Oregon memory care with 6 OR DHS citations on record; last inspected Mar 2024.

ALF · Memory Care18 licensed beds · mediumDementia-trained staff
3150 Juanipero Way · Medford, OR 97504LIC# 0000050323
Facility · Medford
Prestige Senior Living Arbor Place Memory Care
© Google Street Viewoperator? submit a photo →
A 18-bed ALF · Memory Care with 6 citations on file — most recent Aug 2025.
Last inspection · Mar 2024 · citedSource · OR-DHS
Licensed beds
18
Memory care
✓ Yes
Last inspection
Mar 2024
Last citation
Aug 2025
Operated by
Phone
§ 01 · Snapshot

A medium home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 81 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
22th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
21th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

Prestige Senior Living Arbor Place Memory Care has 6 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

6 deficiencies on record. Each bar is a month with a citation.

21weighted score · 24 mo
Last citation: AUG 2025. Compared against peer median (dashed).
peer median
AUG 2025
Jun 2024May 2026

Finding distribution

6 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G4
H
I
Sev 2
D
E
F
Sev 1
A2
B
C
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Prestige Senior Living Arbor Place Memory Care's record and state requirements.

01 /

Oregon DHS conducted an inspection on March 20, 2024 that identified deficiencies — can you walk us through the specific corrective action plans the facility submitted in response, and show documentation that those plans have been fully implemented?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

The facility holds an Oregon DHS Memory Care Endorsement and has 55 complaints on file — were any of those complaints related to the memory care program specifically, and what changes to policies or training resulted from substantiated complaints?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

With 55 deficiencies documented across 58 inspection reports, what internal quality assurance processes are now in place to prevent recurring citations, and can you provide written evidence of those monitoring systems?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

8 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

8
reports on file
6
total deficiencies
2025-08-13
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to properly plan care for a resident. The investigation found a licensing violation related to care planning. The facility was required to correct this deficiency.

Abuse: NeglectOAR §__or_5646572526adf9e1d41fee19558197c4
Verbatim citation text · OAR §__or_5646572526adf9e1d41fee19558197c4

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2025-06-30
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated that the facility failed to provide a safe environment. The outcome of that investigation is not yet available. Families should check back for the completed investigation results.

Abuse: NeglectOAR §__or_416f8dd30d48509168270d5cc4ff633d
Verbatim citation text · OAR §__or_416f8dd30d48509168270d5cc4ff633d

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-02-05
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to use an abuse and neglect screening tool (ABST) as required by Oregon licensing rules. No further details about the circumstances or outcome of the investigation were provided in the available documentation.

Licensing ViolationOAR §__or_21219cd3c0460f4190151fbfd7144f01
Verbatim citation text · OAR §__or_21219cd3c0460f4190151fbfd7144f01

Failed to use an ABST

Full inspector notes

—: Failed to use an ABST

2024-04-28
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated that the facility failed to follow a resident's care plan. The outcome of that investigation has not yet been determined or is not available in this report.

Abuse: NeglectOAR §__or_35b243b9ea871d512dc280a4d2868cf5
Verbatim citation text · OAR §__or_35b243b9ea871d512dc280a4d2868cf5

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2024-03-20
Annual Compliance Visit
No findings
2023-11-13
Annual Compliance Visit
No findings
2023-08-19
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated that a facility failed to protect a resident from verbal abuse. The outcome of this investigation has not yet been determined or reported. Families should contact Oregon DHS Long-Term Care Licensing for the final findings once the investigation is complete.

Licensing ViolationOAR §__or_52493c26b74292dcc367a83a20d77faa
Verbatim citation text · OAR §__or_52493c26b74292dcc367a83a20d77faa

Failed to protect resident from verbal abuse

Full inspector notes

—: Failed to protect resident from verbal abuse

2023-06-14
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging that a resident was not protected from mental or emotional abuse. The investigation found a licensing violation of the facility's duty to protect residents from abuse. The facility was required to take corrective action.

Abuse: NeglectOAR §__or_111426b1c758a3f1d367dd9c63fbdcda
Verbatim citation text · OAR §__or_111426b1c758a3f1d367dd9c63fbdcda

Failed to protect resident from mental or emotional abuse

Full inspector notes

—: Failed to protect resident from mental or emotional abuse

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