Pacific Living Centers of Medford at Arrowhead.
Pacific Living Centers of Medford at Arrowhead is Grade C−, ranked in the bottom 47% of Oregon memory care with 4 OR DHS citations on record; last inspected Nov 2024.
A medium home, reviewed on public record.
Ranked against 81 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
Pacific Living Centers of Medford at Arrowhead has 4 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
4 deficiencies on record. Each bar is a month with a citation.
Finding distribution
4 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Pacific Living Centers of Medford at Arrowhead's record and state requirements.
The facility holds an Oregon DHS Memory Care Endorsement and has 14 inspection reports on file — can you walk us through how your dementia care program meets the endorsement requirements, and show us the written policies that support residents with cognitive impairment?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Eleven deficiencies were cited across the 14 inspections on file — can you provide documentation showing how each deficiency was corrected, and explain what systems are now in place to prevent similar issues?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Eleven complaints were filed with Oregon DHS during the inspection period on record — were any of those complaints substantiated, and what corrective action plans did the facility implement in response to substantiated findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
6 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-07-31Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not yet available at the time of this report.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-03-25Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to properly plan care. The investigation did not substantiate the complaint. No violation was found.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-11-05Annual Compliance VisitNo findings
2024-04-15Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated into whether the facility failed to provide a safe medication administration system. The investigation found a licensing violation in this area. The facility was required to correct this deficiency.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2024-02-29Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The outcome of that investigation was not documented in this report. No determination of substantiation or violation status is available.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-12-28Annual Compliance VisitNo findings
8 older inspections from 2013 are not shown in the free view.
8 older inspections (2013–2023) are available with a premium membership.
Other facilities in Jackson County.
Other memory care facilities in Jackson County with similar care offerings.
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Other memory care options nearby.
Memory Support Center at Rogue Valley Manor
Medford
Bartlett House of Medford
Medford
Meadowlark Memory Care
Medford
Roxy Ann Memory Community
Medford
Bonaventure of Medford Memory Care
Medford
Pacific Living Centers of Medford at Brookhurst
Medford
Prestige Senior Living Arbor Place Memory Care
Medford
Farmington Square Medford
Medford
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