Pacific Living Centers of Medford at Arrowhead.
Pacific Living Centers of Medford at Arrowhead is Ranked in the top 10% of Oregon memory care with 4 OR DHS citations on record; last inspected Nov 2024.
A medium home, reviewed on public record.
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Compared to 38 Oregon facilities with a similar number of beds.
ALF memory care · 36-month window. Higher percentile = better performance on inspection record. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
among peers to rank.
Rankings based on 36-month OR-DHS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
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Pacific Living Centers of Medford at Arrowhead has 4 citations on record. Know the moment anything changes.
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Citation history, plotted month by month.
4 deficiencies on record. Each bar is a month with a citation.
Finding distribution
4 total · 36 monthsScope × Severity (CMS A–L)
Every inspection visit, verbatim.
2 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2024-11-05Annual Compliance VisitOR-cited · 3 findings
Plain-language summary
A change of ownership inspection on November 4, 2024 found two licensing violations: the facility failed to evaluate residents who had short-term changes in condition and to document weekly progress toward resolution, and multiple sections of the memory care courtyard fencing measured less than six feet in height, ranging from approximately 5 feet 6 inches to 5 feet 10 inches, which does not meet the elopement risk reduction requirement. Staff acknowledged these findings during the inspection.
“Based on interview and record review, it was determined the facility failed to ensure residents who had short term changes of condition were evaluated, resident-specific instructions or interventions were developed and reviewed for effectiveness and weekly progress documented until resolution for 2 of 2 sampled residents (#s 1 and 2) who experienced changes of condition. Findings include, but are not limited to:”
“Based on observation, interview, and record review, it was determined the facility failed to provide health care services in accordance with the licensing rules for Residential Care and Assisted Living Facilities. Findings include, but are not limited to: Refer to C270. Refer to C270 OAR 411-057-0160(2b) Compliance with Rules Health Care (b) Health care services provided in accordance with the licensing rules of the facility. This Rule is not met as evidenced by:”
“Based on observation and interview, it was determined the facility failed to ensure that fencing was no less than six feet in height and constructed to reduce the risk of elopement. Findings include, but are not limited to: A tour of the facility's memory care courtyard on 11/04/24, showed multiple sections of sections of fencing that was less than six feet in height. Three sections located in a bark dust border ranged in height from approximately 5 ft 6 inches to 5 ft 7 inches in height. An additional eight sections located around the concrete patio ranged in height from approximately 5 ft 8 inches to 5 ft 10 inches in height. No residents were observed outside during the survey. The fencing sections that were less than six feet in height were shown to and discussed with Staff 1 (ED), Staff 2 (Assistant ED) and Staff 3 (Maintenance) on 11/04/24. They acknowledged the findings.”
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Based on interview and record review, it was determined the facility failed to ensure residents who had short term changes of condition were evaluated, resident-specific instructions or interventions were developed and reviewed for effectiveness and weekly progress documented until resolution for 2 of 2 sampled residents (#s 1 and 2) who experienced changes of condition. Findings include, but are not limited to: Based on observation, interview, and record review, it was determined the facility failed to provide health care services in accordance with the licensing rules for Residential Care and Assisted Living Facilities. Findings include, but are not limited to: Refer to C270. Refer to C270 OAR 411-057-0160(2b) Compliance with Rules Health Care (b) Health care services provided in accordance with the licensing rules of the facility. This Rule is not met as evidenced by: Based on observation and interview, it was determined the facility failed to ensure that fencing was no less than six feet in height and constructed to reduce the risk of elopement. Findings include, but are not limited to: A tour of the facility's memory care courtyard on 11/04/24, showed multiple sections of sections of fencing that was less than six feet in height. Three sections located in a bark dust border ranged in height from approximately 5 ft 6 inches to 5 ft 7 inches in height. An additional eight sections located around the concrete patio ranged in height from approximately 5 ft 8 inches to 5 ft 10 inches in height. No residents were observed outside during the survey. The fencing sections that were less than six feet in height were shown to and discussed with Staff 1 (ED), Staff 2 (Assistant ED) and Staff 3 (Maintenance) on 11/04/24. They acknowledged the findings.
2023-12-28Annual Compliance VisitOR-cited · 1 finding
Plain-language summary
A kitchen inspection was conducted on December 28, 2023, and the facility was found to be in substantial compliance with Oregon's rules for meal service and food sanitation. No violations were identified.
“The findings of the kitchen inspection, conducted 12/28/23, are documented in this report. It was determined the facility was in substantial compliance with the OARs 411-054-0030 for Residential Care and Assisted Living Facilities for Resident Services- Meals, and Oregon Health Service Food Sanitation Rules OARs 333-150-0000. The findings of the kitchen inspection, conducted 12/28/23, are documented in this report. It was determined the facility was in substantial compliance with the OARs 411-054-0030 for Residential Care and Assisted Living Facilities for Resident Services- Meals, and Oregon Health Service Food Sanitation Rules OARs 333-150-0000.”
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The findings of the kitchen inspection, conducted 12/28/23, are documented in this report. It was determined the facility was in substantial compliance with the OARs 411-054-0030 for Residential Care and Assisted Living Facilities for Resident Services- Meals, and Oregon Health Service Food Sanitation Rules OARs 333-150-0000. The findings of the kitchen inspection, conducted 12/28/23, are documented in this report. It was determined the facility was in substantial compliance with the OARs 411-054-0030 for Residential Care and Assisted Living Facilities for Resident Services- Meals, and Oregon Health Service Food Sanitation Rules OARs 333-150-0000.
1 older inspection from 2022 are not shown above.
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