Editorial Independence

StarlynnCare receives no referral commissions, lead fees, or paid placement from any operator. Rankings are derived solely from state inspection records and verified family reviews.

StarlynnCare
Oregon · Medford

Kinsington Oak Grove.

Kinsington Oak Grove is Grade C−, ranked in the bottom 41% of Oregon memory care with 34 OR DHS citations on record; last inspected Nov 2025.

ALF · Memory Care60 licensed beds · largeDementia-trained staff
77 Oak Grove Road · Medford, OR 97501LIC# 0000050486
Facility · Medford
A 60-bed ALF · Memory Care with 34 citations on file — most recent Aug 2025.
Last inspection · Nov 2025 · citedSource · OR-DHS
Licensed beds
60
Memory care
✓ Yes
Last inspection
Nov 2025
Last citation
Aug 2025
Operated by
Phone
§ 01 · Snapshot

A large home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 118 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
13th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
9th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

Kinsington Oak Grove has 34 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

34 deficiencies on record. Each bar is a month with a citation.

178weighted score · 24 mo
Last citation: AUG 2025. Compared against peer median (dashed).
peer median
AUG 2025
Jun 2024May 2026

Finding distribution

34 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G23
H
I
Sev 2
D
E
F
Sev 1
A11
B
C
2025-11-18
Annual Compliance Visit
OR-DHS
No findings
2025-08-23
Complaint Investigation
OR-DHS
1 · Licensing Violation
2025-07-17
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-07-08
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-07-06
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-06-11
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-05-12
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-05-05
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-04-06
Complaint Investigation
OR-DHS
1 · Licensing Violation
2025-04-03
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-03-31
Complaint Investigation
OR-DHS
1 · Licensing Violation
2025-03-22
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-03-04
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-01-02
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-12-09
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-12-08
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-11-04
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-10-17
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-10-05
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-10-03
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-09-25
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-09-10
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-09-09
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-09-03
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-08-09
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-07-14
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-06-03
Annual Compliance Visit
OR-DHS
No findings
2024-05-23
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-03-20
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-03-19
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-12-27
Annual Compliance Visit
OR-DHS
No findings
2023-11-30
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-11-23
Complaint Investigation
OR-DHS
1 · Licensing Violation
2023-10-19
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-09-25
Complaint Investigation
OR-DHS
1 · Licensing Violation
2023-08-14
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-07-28
Complaint Investigation
OR-DHS
1 · Licensing Violation
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Kinsington Oak Grove's record and state requirements.

01 /

Oregon DHS records show 47 inspection reports on file with 42 deficiencies cited — can you walk us through the most common deficiency themes and show us your written corrective action plans for any findings from the November 2025 inspection?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

The facility holds an Oregon DHS Memory Care Endorsement — can you provide a copy of the written dementia care program that DHS reviewed for that endorsement, and explain how staff demonstrate the specialized competencies required under Oregon's endorsement standards?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

With 43 complaints on file with Oregon DHS Long-Term Care Licensing, can you share how the facility tracks and responds to resident or family concerns internally, and whether any of those complaints resulted in substantiated findings that required changes to policies or practices?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

37 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

37
reports on file
34
total deficiencies
2025-11-18
Annual Compliance Visit
No findings
2025-08-23
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated finding that the facility failed to follow a resident's care plan. No further details about the specific care plan deviation or outcome are provided in the available documentation.

Licensing ViolationOAR §__or_ccd49cf0f293b0c445f24c46781b287c
Verbatim citation text · OAR §__or_ccd49cf0f293b0c445f24c46781b287c

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2025-07-17
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. No further details about the specific care planning deficiency or corrective actions are provided in this summary.

Abuse: NeglectOAR §__or_13274a48c8f91f7639205a8fdb5419c4
Verbatim citation text · OAR §__or_13274a48c8f91f7639205a8fdb5419c4

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2025-07-08
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging that medication was not administered as ordered. The investigation found a licensing violation—the facility failed to administer medication according to the physician's instructions.

Abuse: NeglectOAR §__or_fd591fd123e01bc9143c67f3f4e7d0f9
Verbatim citation text · OAR §__or_fd591fd123e01bc9143c67f3f4e7d0f9

Failed to administer medication as ordered

Full inspector notes

—: Failed to administer medication as ordered

2025-07-06
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome has not yet been finalized or disclosed in available documentation.

Abuse: NeglectOAR §__or_ee3b52d94c3f830722cdbd632a3b3b83
Verbatim citation text · OAR §__or_ee3b52d94c3f830722cdbd632a3b3b83

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-06-11
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violation was found.

Abuse: NeglectOAR §__or_2bcc4caba702e6087c2a2de6fe20564b
Verbatim citation text · OAR §__or_2bcc4caba702e6087c2a2de6fe20564b

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-05-12
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to follow a resident's care plan. No further details about the specific care plan requirements or how they were not followed are provided in this summary.

Abuse: NeglectOAR §__or_89580230da10b1daaab0d85c06223b1c
Verbatim citation text · OAR §__or_89580230da10b1daaab0d85c06223b1c

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2025-05-05
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. No further details are available in the inspection record.

Abuse: NeglectOAR §__or_7e9f95f298a4a0855f2e036836ee3765
Verbatim citation text · OAR §__or_7e9f95f298a4a0855f2e036836ee3765

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2025-04-06
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging that medication was not administered as ordered. The investigation found a licensing violation for failure to administer medication according to the prescription. The facility was required to take corrective action.

Licensing ViolationOAR §__or_4fa34f1095da0be8f416011fbbef8458
Verbatim citation text · OAR §__or_4fa34f1095da0be8f416011fbbef8458

Failed to administer medication as ordered

Full inspector notes

—: Failed to administer medication as ordered

2025-04-03
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was received that the facility failed to provide a safe environment. The inspection outcome does not indicate whether the complaint was substantiated or unsubstantiated based on the information provided.

Abuse: NeglectOAR §__or_aa322cbc2560c07c11a8de126d57c161
Verbatim citation text · OAR §__or_aa322cbc2560c07c11a8de126d57c161

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-03-31
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging that a resident was not protected from mental or emotional abuse. The investigation did not substantiate the complaint, and no violation was found.

Licensing ViolationOAR §__or_ac282ce8f288b721e96ae0b225b41c1a
Verbatim citation text · OAR §__or_ac282ce8f288b721e96ae0b225b41c1a

Failed to protect resident from mental or emotional abuse

Full inspector notes

—: Failed to protect resident from mental or emotional abuse

2025-03-22
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated that the facility failed to follow a resident's care plan. The investigation found a licensing violation related to this failure. The facility was required to take corrective action.

Abuse: NeglectOAR §__or_1f7848eebfa6314747fb869275e96ff7
Verbatim citation text · OAR §__or_1f7848eebfa6314747fb869275e96ff7

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2025-03-04
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The complaint was substantiated as a licensing violation. No further details regarding remediation or follow-up actions are documented in this summary.

Abuse: NeglectOAR §__or_b0e54cbf84556379fd948be970c4c002
Verbatim citation text · OAR §__or_b0e54cbf84556379fd948be970c4c002

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2025-01-02
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to assure resident rights. No further details about the specific violation or any corrective actions are provided in the available documentation.

Licensing ViolationOAR §__or_3e5fc361ed712157ac14b3d117853f05
Verbatim citation text · OAR §__or_3e5fc361ed712157ac14b3d117853f05

Failed to assure resident rights

Full inspector notes

—: Failed to assure resident rights

2024-12-09
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The investigation did not result in a substantiated violation. No further details regarding the specific care planning deficiency were documented in the available record.

Abuse: NeglectOAR §__or_2b6180be8beb12b74fb426fb33f194e7
Verbatim citation text · OAR §__or_2b6180be8beb12b74fb426fb33f194e7

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-12-08
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. No further details about the specific deficiencies or corrective actions were provided in the inspection record.

Abuse: NeglectOAR §__or_c33b4634bcf3f9e65f7d33a31e8ba446
Verbatim citation text · OAR §__or_c33b4634bcf3f9e65f7d33a31e8ba446

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-11-04
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated that the facility failed to follow a resident's care plan. The investigation outcome has not yet been finalized or disclosed.

Licensing ViolationOAR §__or_7c848ab8f043333fb703cb1cee9ab0c9
Verbatim citation text · OAR §__or_7c848ab8f043333fb703cb1cee9ab0c9

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2024-10-17
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to provide proper food and nutrition. The allegation was substantiated as a licensing violation. Corrective action was required to ensure residents receive adequate nutrition going forward.

Abuse: NeglectOAR §__or_cc9f264784c47a4ac8024e3bc82a2c94
Verbatim citation text · OAR §__or_cc9f264784c47a4ac8024e3bc82a2c94

Failed to provide proper food/nutrition

Full inspector notes

—: Failed to provide proper food/nutrition

2024-10-05
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The specific details of what care planning deficiency occurred are not provided in the available information. Families should contact Oregon DHS Long-Term Care Licensing directly for complete findings from this complaint.

Abuse: NeglectOAR §__or_22d1593b5c6175f66d0e3b0ff57c7d3e
Verbatim citation text · OAR §__or_22d1593b5c6175f66d0e3b0ff57c7d3e

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-10-03
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no violation was found.

Abuse: NeglectOAR §__or_d1f1e70c4b8071e0637f14216ebf93e8
Verbatim citation text · OAR §__or_d1f1e70c4b8071e0637f14216ebf93e8

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-09-25
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated regarding failure to provide service. The outcome of that investigation was not determined or documented in the available information.

Licensing ViolationOAR §__or_030711b7c7785cbe8a92fd7614ea625c
Verbatim citation text · OAR §__or_030711b7c7785cbe8a92fd7614ea625c

Failed to provide service

Full inspector notes

—: Failed to provide service

2024-09-10
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. No further details about the specific care planning deficiency or corrective actions are provided in the available information.

Abuse: NeglectOAR §__or_0ba98476797e8b94285b8e8c2a45089f
Verbatim citation text · OAR §__or_0ba98476797e8b94285b8e8c2a45089f

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-09-09
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging the facility failed to protect a resident from financial exploitation. The investigation outcome was not substantiated, meaning no violation was found. No further details regarding the allegation are available.

Licensing ViolationOAR §__or_cb480cbefce310e56fd37d8f2e3a6eff
Verbatim citation text · OAR §__or_cb480cbefce310e56fd37d8f2e3a6eff

Failed to protect resident from financial exploitation

Full inspector notes

—: Failed to protect resident from financial exploitation

2024-09-03
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to follow a resident's care plan. The investigation did not substantiate the complaint. No licensing violation was found.

Abuse: NeglectOAR §__or_8cdd6a39185e25884c631cbf922b19e4
Verbatim citation text · OAR §__or_8cdd6a39185e25884c631cbf922b19e4

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2024-08-09
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to protect a resident from financial exploitation. The allegation was substantiated as a licensing violation under Oregon's residential care rules.

Licensing ViolationOAR §__or_3dedd5c3008e96c699d02989e4cdd085
Verbatim citation text · OAR §__or_3dedd5c3008e96c699d02989e4cdd085

Failed to protect resident from financial exploitation

Full inspector notes

—: Failed to protect resident from financial exploitation

2024-07-14
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated that the facility failed to provide a safe environment. The outcome of this complaint investigation has not yet been determined or finalized.

Abuse: NeglectOAR §__or_4350b3f842e18fc44428b5dd815b8809
Verbatim citation text · OAR §__or_4350b3f842e18fc44428b5dd815b8809

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-06-03
Annual Compliance Visit
No findings
2024-05-23
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The specific details of the care planning deficiency and any corrective actions required were not detailed in the available documentation.

Abuse: NeglectOAR §__or_96fa97e56db52c9eb00920cdb3368fcd
Verbatim citation text · OAR §__or_96fa97e56db52c9eb00920cdb3368fcd

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-03-20
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to properly plan care. The investigation outcome was not substantiated, meaning no violation was found.

Abuse: NeglectOAR §__or_629f04b675f8ed5799dbe9814abf95bc
Verbatim citation text · OAR §__or_629f04b675f8ed5799dbe9814abf95bc

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-03-19
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The specific deficiencies in care planning were identified as a licensing violation. No additional details about the outcome or corrective actions are provided in this report.

Abuse: NeglectOAR §__or_649bc79531f5e28ebb556af2a837601c
Verbatim citation text · OAR §__or_649bc79531f5e28ebb556af2a837601c

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2023-12-27
Annual Compliance Visit
No findings
2023-11-30
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. No further details regarding the specific deficiency or corrective actions are provided in the inspection record.

Abuse: NeglectOAR §__or_d7e741a39acf9ec573ce9c428a122d87
Verbatim citation text · OAR §__or_d7e741a39acf9ec573ce9c428a122d87

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2023-11-23
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging the facility failed to follow a resident's care plan. The complaint outcome is not yet determined or available in this record.

Licensing ViolationOAR §__or_7d0105df0777df88fe1bce85cf53d31e
Verbatim citation text · OAR §__or_7d0105df0777df88fe1bce85cf53d31e

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2023-10-19
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to provide a safe environment. The specific details of what was unsafe were not documented in the available inspection materials. Families seeking more information about this finding should contact Oregon DHS Long-Term Care Licensing directly.

Abuse: NeglectOAR §__or_9d108e9bf8ab45b542d176dc7f41ed05
Verbatim citation text · OAR §__or_9d108e9bf8ab45b542d176dc7f41ed05

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-09-25
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated that a resident was not protected from verbal abuse. The investigation did not result in a substantiated finding. No licensing violation was identified.

Licensing ViolationOAR §__or_296ebadaccb1cc6427bcb3d1c1c2a69f
Verbatim citation text · OAR §__or_296ebadaccb1cc6427bcb3d1c1c2a69f

Failed to protect resident from verbal abuse

Full inspector notes

—: Failed to protect resident from verbal abuse

2023-08-14
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to follow a resident's care plan. The specific details of how the care plan was not followed are not provided in the available documentation. No further outcome information is available at this time.

Abuse: NeglectOAR §__or_f5410add8f3d92c5f940d1bf2762807b
Verbatim citation text · OAR §__or_f5410add8f3d92c5f940d1bf2762807b

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2023-07-28
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated regarding failure to administer medication as ordered. The investigation did not substantiate a violation of licensing rules.

Licensing ViolationOAR §__or_42e753a55d21607f5d7bb57c85d6d28f
Verbatim citation text · OAR §__or_42e753a55d21607f5d7bb57c85d6d28f

Failed to administer medication as ordered

Full inspector notes

—: Failed to administer medication as ordered

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