Pacific Living Centers of Grants Pass at Heidi.
Pacific Living Centers of Grants Pass at Heidi is Ranked in the top 3% of Oregon memory care with 2 OR DHS citations on record; last inspected Oct 2024.

A medium home, reviewed on public record.

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Compared to 38 Oregon facilities with a similar number of beds.
ALF memory care · 36-month window. Higher percentile = better performance on inspection record. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
among peers to rank.
Rankings based on 36-month OR-DHS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
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Pacific Living Centers of Grants Pass at Heidi has 2 citations on record. Know the moment anything changes.
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Citation history, plotted month by month.
2 deficiencies on record. Each bar is a month with a citation.
Finding distribution
2 total · 36 monthsScope × Severity (CMS A–L)
Every inspection visit, verbatim.
1 inspection in the public record, most recent first. Click any row to expand — cited rows open automatically.
2024-10-21Annual Compliance VisitOR-cited · 2 findings
Plain-language summary
During a kitchen inspection on October 21, 2024, the facility was found to not meet food sanitation rules in several ways: sanitizer solution was not tested for correct strength, cooked food temperatures were not consistently checked, plates delivered to residents were uncovered, and refrigerated foods were stored improperly with raw eggs and thawing chicken placed above ready-to-eat foods. A bowl of cut melon that had been sitting uncovered since 7:30 a.m. was measured at a temperature above 41 degrees Fahrenheit, and the facility had no system in place to ensure hot foods stayed at 135 degrees or above or cold foods stayed at 41 degrees or below during serving. The facility also failed to follow licensing rules for memory care facilities as required by state regulations.
“Based on observation, interview, and record review, it was determined the facility failed to ensure food was handled, and the kitchen was maintained, in accordance with the Food Sanitation Rules OAR 333-150-000. Findings include, but are not limited to: Observations of the facility kitchen, food storage areas, food preparation, and food service with Staff 1 (Regional Director of Operations) on 10/21/24 revealed: * The were no testing strips available to ensure the sanitizing solution was at the correct ratio. There was no documented evidence the sanitizer solution was tested to ensure correct ratios. * There was no evidence cooked food temperatures were consistently monitored. * Plates delivered to residents rooms were not covered. * Spills, splatters, and debris were noted inside draws and cabinets. * Eggs and thawing chicken were stored in the refrigerator over ready to eat foods. An uncovered bowl of cut melon was observed on the kitchen counter. At 10:45 am, Universal Staff serving food stated the melon had been cut for breakfast around 7:30 am that morning. The temperature of the melon was taken and in excess of 41 degrees Fahrenheit (F). There was no system in place to ensure hot foods were maintained at 135° F or above and cold foods maintained at 41° F or below when being served. The food handling and storage findings were reviewed with Staff 1 on 10/21/24. She acknowledged the findings.”
“Based on observation, interview, and record review, it was determined the facility failed to follow licensing rules for Residential Care and Assisted Living Facilities. Findings include, but are not limited to: Refer to C 240. Refer to C 240 OAR 411-057-0140(2) Administration Compliance (2) The licensee of a memory care community must comply with both the licensing rules for the facility and Chapter 411, Division 57. This Rule is not met as evidenced by:”
Read raw inspector notesClose inspector notes
Based on observation, interview, and record review, it was determined the facility failed to ensure food was handled, and the kitchen was maintained, in accordance with the Food Sanitation Rules OAR 333-150-000. Findings include, but are not limited to: Observations of the facility kitchen, food storage areas, food preparation, and food service with Staff 1 (Regional Director of Operations) on 10/21/24 revealed: * The were no testing strips available to ensure the sanitizing solution was at the correct ratio. There was no documented evidence the sanitizer solution was tested to ensure correct ratios. * There was no evidence cooked food temperatures were consistently monitored. * Plates delivered to residents rooms were not covered. * Spills, splatters, and debris were noted inside draws and cabinets. * Eggs and thawing chicken were stored in the refrigerator over ready to eat foods. An uncovered bowl of cut melon was observed on the kitchen counter. At 10:45 am, Universal Staff serving food stated the melon had been cut for breakfast around 7:30 am that morning. The temperature of the melon was taken and in excess of 41 degrees Fahrenheit (F). There was no system in place to ensure hot foods were maintained at 135° F or above and cold foods maintained at 41° F or below when being served. The food handling and storage findings were reviewed with Staff 1 on 10/21/24. She acknowledged the findings. Based on observation, interview, and record review, it was determined the facility failed to follow licensing rules for Residential Care and Assisted Living Facilities. Findings include, but are not limited to: Refer to C 240. Refer to C 240 OAR 411-057-0140(2) Administration Compliance (2) The licensee of a memory care community must comply with both the licensing rules for the facility and Chapter 411, Division 57. This Rule is not met as evidenced by:
1 older inspection from 2021 are not shown above.
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