California · San Francisco

Gonzales Home.

RCFE · Memory Care6 bedsDementia-trained staff(415) 242-0848
Facility · San Francisco
A 6-bed RCFE · Memory Care with 10 citations on file.
Licensed beds
6
Last inspection
Apr 2026
Last citation
Dec 2024
Operated by
Gonzales, Rogelio & Prosperidad
Snapshot

A small home, reviewed on public record.

Peer Comparison

Compared to 152 California facilities with a similar number of beds.

RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.

Severity rank
40th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
56th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · FREE

Gonzales Home has 10 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

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The Record

Citation history, plotted month by month.

10 deficiencies on record. Each bar is a month with a citation.

Peer median 25 · dashed
Last citation: DEC 2024. Compared against peer median (dashed).
peer median
DEC 2024
Jul 2024as of Jun 2026

Finding distribution

10 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G4
H
I
Sev 2
D6
E
F
Sev 1
A
B
C
The Rulebook

The rules that apply to this facility.

State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.

What dementia-care training must staff complete?22 CCR §87705 / HSC §1569.625
Cited Dec 2024+
Plain language

Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.

Ask on tour

Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?

Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Gonzales Home's record and state requirements.

01 /

The facility has 4 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

Three deficiencies cite §87705 or §87706 dementia-care requirements — can you provide the written dementia-care program required by §87705 and show how it addresses each cited deficiency?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

One complaint is on file with CDSS — was the complaint substantiated, and what remediation did the facility take in response to any substantiated findings?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

Full Inspection Record

Every inspection visit, verbatim.

5 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

5
reports on file
10
total deficiencies
4
severe (Type A)
2026-04-09
Annual Compliance Visit
No findings

Plain-language summary

On April 9, 2026, inspectors conducted an unannounced visit to verify the facility was following the terms of a disciplinary order issued in March. The facility had appointed a new administrator with current credentials, and no violations were found.

Read raw inspector notes

On 04/09/2026, Licensing Program Analyst (LPA) Yi Sam Jian conducted an unannounced case management - legal/non-compliance visit In response to and as per Stipulation/Waiver/Order dated 03/26/26. The purpose of visit is to verify the licensee’s compliance with the terms and conditions outlined in the Stipulation and Order. LPA met with licensee, Prosperidad Gonzales, and explained the purpose of today's visit. During the visit, the LPA obtained and reviewed documentation confirming that a new administrator has been appointed to oversee the day-to-day operations of the facility. The appointed administrator possesses a current and active administrator certificate, which was reviewed and a copy was obtained for the facility file. No deficiencies were cited during this visit.

2025-12-31
Other Visit
No findings

Plain-language summary

On December 31, 2025, the state conducted an unannounced annual inspection of this facility, which cares for 5 residents including one receiving hospice care. The inspection found the facility in good condition with adequate food, properly stored medications, working safety equipment, and appropriate staff clearances; two minor documentation issues were identified regarding emergency drill records and the water supply for emergency use. No violations were cited, and the issues were discussed with the facility operator.

Read raw inspector notes

On 12/31/2025, Licensing Program Analyst (LPA) Yi Sam Jian conducted an unannounced Annual Required – 1 yr. inspection for this facility and was greeted by Caregiver, Ruth Yep. Licensee, Prospe Gonzales contacted and arrived later in the visit. The facility currently provides care for 5 residents, one of which are receiving hospice services, none of which are bedridden and all are ambulatory. LPA continued with a tour of the facility with staff, Backyard was fenced, secured, and in good condition. All outdoor and indoor passageway were free and clear of obstruction. No accessible bodies of water or fire safety hazards observed. Kitchen was inspected, sufficient supply of food observed. Medications, toxins and sharps stored appropriately and inaccessible to clients, a comfortable temperature was maintained, hot water temperature inspected to be compliant, furnishing and lighting was sufficient for comfort and safety. Carbon monoxide detector and smoke detector system inspected and met the requirements. fire extinguisher checked and fully charged. Licensee has at least one completed first aid kit. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed. No deficiencies were cited during the inspection. Two technical violations were identified involving inadequate documentation of the type of emergency addressed in quarterly drills and emergency supplies not meeting the required 72-hour provision in drinking water. The report was reviewed and discussed with licensee, and a copy was left at the facility.

2025-10-08
Annual Compliance Visit
No findings

Plain-language summary

During a follow-up visit in October 2025, inspectors confirmed that the facility had submitted paperwork to remove a deceased licensee from the license and was processing the death report for a resident who had recently passed away. The fire department had previously denied permission for a bedridden resident to remain at the facility, but that resident has since died. The facility indicated it would submit the required death certificates and reports to the state.

Read raw inspector notes

On October 8, 2025, the Licensing Program Analyst (LPA) conducted an unannounced case management visit to follow up on the facility’s information update request and fire clearance status. Upon arrival, the LPA was greeted by caregiver Ruth Yap(S1). Licensee, Prosperidad Gonzales(S2), was not present at the facility at the time of the visit. The LPA contacted Licensee S2 by phone, explained the purpose of the visit, and received permission for caregiver S1 to sign the necessary documents on behalf of the licensee. The facility submitted an application to the Community Care Licensing (CCL) on August 29, 2025, requesting removal of one of the two licensees listed on the license. The facility reported that the licensee being removed had passed away. The LPA requested a copy of the licensee’s death certificate. The facility provided telephone numbers for further contact: 415-242-0848 (facility) and 415-971-0148 (licensee). The LPA also followed up on the fire clearance dated August 28, 2025, where the fire department denied the facility’s request to allow bedridden Resident R1 to remain in care in the future. Licensee S2 reported that Resident R1 recently passed away and that she is in the process of filing the death report. Licensee S2 stated that she will submit both the death certificate for the deceased licensee and the death report for Resident R1 to CCL. The report was reviewed with caregiver S1, and copies were provided.

2024-12-27
Annual Compliance Visit
Type B · 1 finding
Inspector · Dominic Tobola

Plain-language summary

During a routine annual inspection on December 27, 2024, the facility was found to be clean and safe, with working fire safety equipment, proper food storage, and secure storage of cleaning supplies and medications. The inspector found that three residents with dementia need updated doctor's reports, and three staff members need documentation of their annual training records—issues the facility has been asked to correct. Residents present during the visit appeared comfortable and reported receiving adequate care.

Type B22 CCR §87705(c)(5)
Verbatim citation text · 22 CCR §87705(c)(5)

Based on records review LPA found 3 out of 3 residnets' with dementia in need of updated physician's reports, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/17/2025 Plan of Correction 1 2 3 4 Licensee agrees to provide copies of all updated physican's reports for 3 out of 3 resdients to CCLD by POC date 1/17/2024.

Read raw inspector notes

On 12/27/2024, Licensing Program Analyst (LPA) Tobola conducted an unannounced Annual Required – 1 yr. inspection for this facility and was greeted by Caregiver, Ruth Yep. Licensee, Prospe Gonzales was contacted and arrived later in the visit. The facility currently provides care for 4 residents 3 of which were present, none of which are receiving hospice services, none of which are bedridden and some of with a diagnosis of dementia. LPA continued with a tour of the facility with staff, facility found to be clean and at a comfortable temperature with all exits free from obstruction. Resident’s bedrooms, common areas, kitchen & food storage areas were inspected. Fire Extinguishers found throughout the facility were found to be charged. Smoke and carbon monoxide detectors found throughout the facility were also tested and in working order. The facility requested assistance with initiating fire inspection for a potential bedridden clearance in the downstairs bedroom. There are no residents that are currently diagnosed bedridden but facility is requesting for safety measures. There was a sufficient supply of both perishable and nonperishable foods as required by Title 22 Regulations, with food stored in the kitchen refrigerator found to have appropriate coverings, enough for residents in care. Cleaning supplies and other toxins are safely stored in locked cabinets under kitchen sinks and garage, all of which were secured upon inspection. There was a supply of hygiene products and paper products available for residents. All resident’s bedrooms have lighting & appropriate furnishings and bedding items. Residents that were present during the inspection were observed relaxing in their bedroom, watching television or out in the community. The facility encourages regular family visits and utilizes outings for resident activities. There is an outdoor patio with shade and large outdoor space for residents. All residents appear to have a positive relationship during visit and state that they find the level of care to be adequate. Continued onto LIC809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA conducted a sample file review for 4 residents and found 3 out of 3 residents with dementia in need of updated physician's reports. Upon a check for 3 out of 3 staff files, LPA found that caregiver staff have 1st aid and CPR certification on file. However, 3 out of 3 staff require documented annual training records. LPA will provide list of vendorized trainers for Licensee to be in compliance. Technical Violation issued. Lastly, upon a spot check of medications all medication counts and records are in order. LPA requested the following documents be sent to CCL by COB 8/22/2024: LIC 308 Designated Facility Responsibility LIC 500 Personnel Summary LIC 610 Emergency Disaster Plan LIC 9020 Register of Facility Client’s/Resident’s Liability Insurance

2024-01-30
Annual Compliance Visit
Type A · 9 findings
Inspector · John Calandra

Plain-language summary

An unannounced annual inspection on January 30, 2024 found that the facility was housing a bedridden resident without the required fire department clearance to do so, and had not trained staff on caring for bedridden residents or created an evacuation plan for them. The inspector also found that the facility was using bed rails without a doctor's written order and had failed to complete required annual medical assessments for residents. The facility was cited for operating outside the scope of its license, and families should know that failure to correct these issues may result in civil penalties.

Type B22 CCR §87606(f)(3)
Verbatim citation text · 22 CCR §87606(f)(3)

Based on record review and interview with Licensee/Administrator, the licensee did not comply with the section cited above in 5 out of 5 staff which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/07/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to submit proof of correction and a written plan outlining how this violation will be avoided in the future to licensing office by due date.

Type A22 CCR §87202(a)(2)
Verbatim citation text · 22 CCR §87202(a)(2)

Based on interview with the resident and Licensee/Administrator, and record review of facility's fire clearance, the licensee did not comply with the section cited above in 1 out of 1 persons which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 01/31/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to submit proof of correction and a written plan outlining how this violation will be avoided in the future to licensing office by due date.

Type A22 CCR §87606(c)
Verbatim citation text · 22 CCR §87606(c)

Based on interview with Licensee/Administrator and record review of facility fire clearance, the licensee did not comply with the section cited above in 1 out of 1 persons which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 01/31/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to submit proof of correction and a written plan outlining how this violation will be avoided in the future to licensing office by due date.

Type A22 CCR §87618(b)(3)(A)
Verbatim citation text · 22 CCR §87618(b)(3)(A)

Based on interview with Licensee/Administrator, the licensee did not comply with the section cited above in 1 out of 1 persons, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 01/31/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to submit proof of correction and a written plan outlining how this violation will be avoided in the future to licensing office by due date.

Type A22 CCR §87705(c)(5)
Verbatim citation text · 22 CCR §87705(c)(5)

Based on record review, the licensee did not comply with the section cited above in 1 out of 1 persons which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 02/06/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to submit proof of correction and a written plan outlining how this violation will be avoided in the future to licensing office by due date.

Type B22 CCR §87606(f)(1)
Verbatim citation text · 22 CCR §87606(f)(1)

Based on interview with Licensee/Administrator and record review of facility's plan of operation, the licensee did not comply with the section cited above in 1 out of 1 plans of operation which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/07/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to submit proof of correction and a written plan outlining how this violation will be avoided in the future to licensing office by due date.

Type B22 CCR §87606(f)(1)(A)
Verbatim citation text · 22 CCR §87606(f)(1)(A)

Based on interview of Licensee/Administrator, the licensee did not comply with the section cited above in 1 out of 1] persons which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/07/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to submit proof of correction and a written plan outlining how this violation will be avoided in the future to licensing office by due date.

Type B22 CCR §87608(a)(3)
Verbatim citation text · 22 CCR §87608(a)(3)

Based on observation of resident in bed utilizing half bed rail and record review, the licensee did not comply with the section cited above in 1 out of 1 persons, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/07/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to submit proof of correction and a written plan outlining how this violation will be avoided in the future to licensing office by due date.

Type B22 CCR §87705(c)(3)
Verbatim citation text · 22 CCR §87705(c)(3)

Based on interview with Licensee/Administrator, the licensee did not comply with the section cited above in 5 out of 5 staff, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/07/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to submit proof of correction and a written plan outlining how this violation will be avoided in the future to licensing office by due date.

Read raw inspector notes

On January 30, 2024 at 9:16 AM, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct the unnanounced Annual 1-year required inspection. LPA Calandra was greeted by Manolito Torres, Caregiver at the door and explained the purpose of his visit. Administrator, Prosperidad Gonzales joined the visit later. LPA Calandra toured the physical plant. This is a 2-story building that consists of bedrooms and 2 bathrooms(1 for residents and 1 for staff). Water in all bathrooms was measured between the required 105-120 degrees Fahrenheit. The resident bathroom was observed to have the required grab bar and anti-skid mat. Fire extinguishers in the facility were observed to be fully charged and last checked on March 7, 2023. The facility had the required 7 days of non-perishables and 2 days of perishables on site. No food was expired. The kitchen refrigerators and freezers temperature were within the required range. All bedrooms were sufficiently lit and had the required furniture. The backyard was clear from obstructions. No accessible bodies of water or hazards were observed. The facility is being maintained at a comfortable temperature of 70 degrees Fahrenheit. The facility's first aid kit was observed to be complete. The facility does not handle any cash resources at this time. LPA Calandra reviewed 4 resident records and 5 staff records. Documents missing include signed Consent Forms, Needs and Services Plans, LIC 602s, etc. All knives and sharp objects were observed to be locked and in-accessible to persons in care. All medications, soaps, and detergents were observed to be locked and in-accessible to persons in care. A review of Centrally stored medications indicated that medications for residents were properly labeled with instructions on dosage and times of day and matched the Centrally Stored Medication records kept at the facility. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA Calandra requested the following documents from the facility be sent via email or fax to the RO: -Administrator Certificates -Theft and Loss Policy -Liability Insurance -LIC 309-Administrative Organization -Control of Property -Designation of Facility Responsibility During the physical plant tour, LPA Calandra observed a resident who appeared to be bedridden. After an interview with the Licensee/Administrator and R1, LPA Calandra determined that this resident fits the definition of bedridden. LPA Calandra contacted support staff to request a copy of the facility's current fire clearance. The latest fire clearance does not state that bedridden persons can reside in the facility. LPA Calandra discussed with the Administrator that the facility is currently operating outside of their license and that the facility will be cited for this. Additionally, during an interview with the Licensee, LPA Calandra learned that the facility had a client on oxygen. LPA Calandra asked the Licensee if the fire department had been notified and was told they have not. During today's visit the facility was cited for accepting and retaining a bedridden resident without obtaining and maintaining appropriate fire clearance, not including in their plan of operations how the facility plans to care for bedridden residents, failure to have an emergency disaster plan which addresses fire safety precautions specific to evacuation of bedridden residents, staff records not including documentation of staff training related to the care of bedridden residents, and for the use of bed rails without a doctor's written order, and failing to provide on-the-job training to staff who care for residents with Dementia, and failure to complete a medical assessment, and reappraisal for residents on an annual basis. Technical violations were provided for failure to have a written request for acceptance or admittance to or retention in the facility, while receiving hospice services, failing to have an auditory device or other staff alert feature to monitor exits. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 A Type A violation was provided for failure to obtain fire clearance for bedridden resident. A Technical violation was provided for retaining a bedridden resident and not including additional information in the plan of operations. Deficiencies are cited under California Code of Regulations, Title 22, cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. The report was reviewed with Licensee/Administrator, Prosperidad Gonzales and a copy along with Appeal rights was left at the facility.

1 older inspection from 2023 are not shown above.

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