Kokoro Assisted Living.

On 10/3/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility, to conduct a Case Management in regards to a Change in Management application. LPA was greeted by Angie Esplana, Business Office Director and explained the purpose of the visit. LPA Calandra spoke with the Operations Specialist, Jessica Quintana and Trevor Ogden regarding the Change in Management. A Change in Administrator will not occur until the Change in Management application has been processed by the Centralized Applications Bureau(CAB) unit. During the visit, LPA collected the facility's current LIC 500. No deficiencies were cited during today's visit. An exit interview was conducted and a copy of the report left emailed to facility representative.

On 09/22/2025, Licensing Program Analyst (LPA) Jian conducted an unannounced Annual Required – 1 yr. inspection for this facility and was greeted by Staff, Julia Webb. Administrator, Chantelle Hudson & Business Office Director, Angie Esplana joined later during the visit. LPA conducted a tour of the facility with staff, facility found to be clean and at a comfortable temperature with all exits free from obstruction. Resident’s bedrooms, common areas, kitchen & food storage areas were inspected. Fire Extinguishers located on each resident floor, kitchen and common spaces were found to be charged. Smoke and carbon monoxide detectors and fire safety systems were present and recently serviced by fire inspection agency. There was a sufficient supply of both perishable and nonperishable foods as required, with food stored in the kitchen, sufficient for residents in care. Food supply is replenished constantly throughout the week and stored properly. Administrator stated no resident requested special diet. Cleaning supplies and other toxins are safely stored in locked closets throughout each floor, and housekeeping carts all of which were secured upon inspection. There was a supply of hygiene products and paper products available for residents. All resident’s bedrooms have lighting & appropriate furnishings and bedding items. Each stairwell exit is unlocked but has a auditory alarm when opened. Residents that were out in the community during the inspection were observed interacting with staff, fellow residents and visitors in the common areas. There is a single outdoor patio for resident use, all equipped with appropriate shading. Technical Violation issued for lack of documentation of one resident's refusal of annual medical assessment visit and technical violation issued for lack of documentation for the first quarterly emergency drill. A spot check of medications including narcotic was conducted and found that all medication counts and records to be in order. No deficiencies were cited. The report was reviewed and discussed with Administrator and Business Office Director. A copy of the report was left at the facility.

On March 12, 2024, Licensing Program Analyst(LPA) John Calandra arrived at the facility at 10:57 AM to conduct an unnanounced Case Management visit to assess a resident (R1), the facility had submitted a total care exception request for. LPA Calandra met with Naoko Jones, Executive Director and explained the purpose of his visit. LPA Calandra observed R1 during a pre-scheduled appointment and while R1 eating lunch in the common dining room with a member of the care staff. No deficiencies were cited during today's visit. This report was reviewed with Naoko Jones, Executive Director and a copy of the report left at the facility.

On March 8, 2024, Licensing Program Analyst(LPA) John Calandra arrived at the facility at 1:40 PM to conduct an unnanounced Case Management visit in regards to an Exception request submitted by the facility for a resident who the facility believes needs total care. LPA Calandra met with Angelina Esplana, Director of Marketing and Administration and explained the purpose of his visit. Executive Director, Naoko Jones and Sakae Hamilton, Director of Resident Care were off and unable to join the visit. LPA Calandra met and interviewed R1 to assess the resident. Further details can be found on the 812. LPA Calandra also interviewed staff tasked with caring for R1. No deficiencies were cited during today's visit. This visit will be continued at a later date. The report was reviewed with Angelina Esplana, Director of Marketing and Administration and a copy of the report left at the facility.