Victoria Hills Assisted Living and Memory Care.
Victoria Hills Assisted Living and Memory Care is Ranked in the top 38% of California memory care with 8 CDSS citations on record; last inspected Feb 2026.
A small home, reviewed on public record.
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Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Victoria Hills Assisted Living and Memory Care has 8 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
8 deficiencies on record. Each bar is a month with a citation.
Finding distribution
8 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Victoria Hills Assisted Living and Memory Care's record and state requirements.
The facility has 2 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The February 20, 2026 inspection cited 8 deficiencies — can you walk through the corrective actions taken for each, and provide documentation showing how the facility addressed the findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
California Title 22 §87705 requires a written dementia-care program for facilities serving residents with dementia — can you provide a copy of the current program document for families to review?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
3 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-02-20Annual Compliance VisitNo findings
Plain-language summary
During an unannounced annual inspection, this facility passed all requirements with no violations. The inspector reviewed resident records, toured the home, checked medication storage and handling, verified staff certifications, and confirmed that safety equipment and emergency procedures were in place and working properly.
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Licensing Program Analyst (LPA) Tremayne Barra arrived unannounced to conduct an annual inspection. Upon arrival LPA was greeted by facility staff Liliana Rodriguez and granted entry. LPA began introduction and the reason for the visit. Upon arrival LPA learned that thier are five (5) clients that reside at this facility. There is an Infection Control Plan on file. Resident Record Review . Four (4) records were reviewed. LPA reviewed records for admission agreement, medical assessment, TB test results, consent forms, identification and emergency information, appraisal needs and service plans, centrally stored medication/destruction records, safeguard for personal property/valuables, and personal rights notification. This facility meets all documentation requirements. Physical Plant and Safety of Environment/Operational Requirements - LPA toured the facility inside and outside. The home is maintained at a comfortable temperature for the clients. Lighting is sufficient for safety and comfort. Water temperature measured 115.0 degrees F. Laundry facilities has a locked cabinet present for storing laundry, soap and other chemicals in the garage. All outdoor and indoor passageways are free of obstruction. A locked area is provided for medications. LPA verified there is a telephone working at this location. Food Service - Food prep areas are clean and organized. Food supply meets the requirement of one (1) week supply of nonperishable and two (2) day supply of perishables. Emergency food and water supply is present. There is a locked location for sharps located in the kitchen. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Personnel Records/Training/and Staffing. Three (3) records were reviewed. LPA reviewed employee record for first aid certification, fingerprint clearance, personnel/job application, health screening and TB test results, criminal record statement, employee rights, training verification, and current administrator certification. CPR and requirements have been met. Administrator certification is present and current. Medications - are centrally stored. There is a locked cabinet allocated for medication storage. Centrally stored medication and destruction logs are maintained in the computer system. Medications reviewed appear to have been dispensed accurately. LPA made observation throughout the inspection process to assess if the facility remains in conformity with the State Fire Marshall regulations. The facility has not exceeded its capacity limitation and the structure remains unchanged according to the approved floor plan. Smoke detectors and carbon monoxide detectors were tested and found to be operational. Fire extinguishers are tested or replaced annually and were last done so on 05/16/2025. Emergency disaster drills are done quarterly, last done on 11/2025. There are no firearms stored and no bodies of water observed. Based on the information received during this visit today, zero (0) deficiencies is being cited per Title 22, Division 6 of The California Code of Regulations. This LIC 809 report was reviewed with the facility representative and a copy was provided.
2025-02-03Annual Compliance VisitType B · 1 finding
Plain-language summary
A state inspector conducted an unannounced annual inspection and found the facility met requirements for resident records, staff credentials, food safety, and fire safety, with working smoke and carbon monoxide detectors and current fire extinguisher inspections. One deficiency was cited during the inspection. The facility representative received a copy of the inspection report at the time of the visit.
“Based on LPA Delgado's observation, interview and record review, the licensee did not comply with the section cited above in Resident #1, #2 hospice admittance was not reported to CCLD which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/04/2025 Plan of Correction 1 2 3 4 Licensee will ensure notification of current resident's on hospice to CCLD by POC Due date and abide by all terms and conditions of the waiver.”
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Licensing Program Analyst (LPA) Yolanda Delgado arrived unannounced to conduct an annual inspection. Upon arrival LPA was greeted by facility staff and granted entry. LPA began inspection with introduction, visit purpose and provided the facility caregiver with LPA identification and business card. Resident record review began . Four (4) records were reviewed. LPA reviewed for admission agreement, medical assessment and TB test results, consent forms, identification and emergency information, appraisal needs and service plans, centrally stored medication/destruction records, safeguard for personal property/valuables, and personal rights notification. This facility is meeting documentation requirements. Physical Plant and Safety of Environment/Operational Requirements - LPA toured the facility inside and outside. The home is maintained at a comfortable temperature for the clients. Lighting is sufficient for safety and comfort. Water temperature measured 117.0 degrees F. Laundry facilities and a locked cabinet is present for storing laundry soap and other chemicals in the garage. All outdoor and indoor passageways are free of obstruction. A locked area is provided for medications and sharp objects. LPA verified there is a telephone working at this location. Food Service - Food supply meets the requirement of one week supply of nonperishable and 2 day supply of perishables food on hand. A menu is posted, foods are dated to assure safety. Food prep areas are clean and organized. LPA began review of employee records. Three (3) records were reviewed. LPA reviewed employee record for first aid certification, fingerprint clearance, personnel/job application, health screening and TB test results, criminal record statement, employee rights, training verification, and current administrator certification. CPR and requirements have been met. Administrator certification is present and current. (Continued on next page) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 (Continued from page 1) LPA made observation throughout the inspection process to assess if the facility remains in conformity with the State Fire Marshall regulations. The facility has not exceeded its capacity limitation and the structure remains unchanged according to the approved floor plan. Smoke detectors and carbon monoxide detectors were tested and found to be operational. Fire extinguishers are tested or replaced annually and were last done so on 02/2025. Emergency disaster drills are done every other month and last done on 1/2/2025. There are no firearms stored and no bodies of water observed. LPA allocated time to prepare this report for delivery. Based on the information received during this visit today, one (1) deficiencies is being cited per Title 22, Division 6 of The California Code of Regulations. This report, LIC 809D, LIC811 and Appeal Rights was reviewed with and a copy provided to the facility representative at the time of the exit interview.
2024-02-12Other VisitType A · 7 findings
Plain-language summary
During a routine annual inspection, inspectors found that the facility is not meeting documentation requirements for resident records and staff certifications—specifically, CPR requirements have not been met for employees. The facility's physical environment, safety equipment, food service, and fire safety systems were generally in order, though seven deficiencies were cited overall and the facility was notified of potential civil penalties.
“Based on LPA Delgado's observation, interview and record review, the licensee did not comply with the section cited above in eight (8) staff files did not contain CPR cards which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator will provide copies to LPA by email of all current staff that work at the facility by POC Due date.”
“Based on LPA Delgado's observation, interview and record review, the licensee did not comply with the section cited above in two (2) staff observed working without a criminal record clearance which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator will provide copies of a completed Live Scan Service form (BCIA 8016) for Staff #1 and Staff #2 to LPA by POC Due date. Staff is not to return to work until a background clearance is recieved and S1, S2 is associated to the facility.”
“Based on LPA Delgado observation, interview and record review, the licensee did not comply with the section cited above in no staff files were availble to review for two (2) staff per the Administrator which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/19/2024 Plan of Correction 1 2 3 4 Administrator will maintain staff files at the facility for all staff employed and will have readily available upon the request to review by Licensing and will submit a self-certifying statement acknowledging via email to LPA by POC Due date.”
“Based on LPA Delgado's observation, interview and record review, the licensee did not comply with the section cited above in an incomplete Health Screening for staff #1 was not observed in the facility file which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/19/2024 Plan of Correction 1 2 3 4 Administrator will provide staff #1 with the Health Screening form to be taken to a physician to complete and proivde a copy by email to LPA by POC due date.”
“Based on LPA Delgado's observation, interview and record review, the licensee did not comply with the section cited above in a record of dosages of medications was not documented on 2/11/2024 and 2/12/2024 which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/19/2024 Plan of Correction 1 2 3 4 Administrator will read section CCR 87465(a)(6) and submit a self-certifying statement acknowledging understanding by email to LPA by POC due date.”
“Based on LPA Delgado's observation and interview, the licensee did not comply with the section cited above in no emergency food and water was observed which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/19/2024 Plan of Correction 1 2 3 4 Administrator will obtain emergency food and water for capacity and staff and proivde a copy by receipts and pictures by email to LPA by POC due date.”
“Based on LPA Delgado's observation, interview and record review, the licensee did not comply with the section cited above in no documentation was available to review for fire and earthquake drills which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/19/2024 Plan of Correction 1 2 3 4 Administrator will provide copies of fire and earthquake drills for the last 3 quarters by email to LPA by POC due date.”
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Licensing Program Analyst (LPA) Yolanda Delgado arrived unannounced to conduct an annual inspection. Upon arrival LPA was greeted by facility staff and granted entry. LPA began inspection with introduction, visit purpose and provided the facility caregiver with LPA identification and business card. Resident record review began . Two (2) records were reviewed. LPA reviewed for admission agreement, medical assessment and TB test results, consent forms, identification and emergency information, appraisal needs and service plans, centrally stored medication/destruction records, safeguard for personal property/valuables, and personal rights notification. This facility is not meeting documentation requirements. Physical Plant and Safety of Environment/Operational Requirements - LPA toured the facility inside and outside. The home is maintained at a comfortable temperature for the clients. Lighting is sufficient for safety and comfort. Water temperature measured 120.0 degrees F. Laundry facilities and a locked cabinet is present for storing laundry soap and other chemicals in the garage. All outdoor and indoor passageways are free of obstruction. A locked area is provided for medications and sharp objects. LPA verified there is a telephone working at this location. Food Service - Food supply meets the requirement of one week supply of nonperishable and 2 day supply of perishables food on hand. A menu is posted, foods are dated to assure safety. Food prep areas are clean and organized. (Continued on next page) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 (Continued from page 1) LPA began review of employee records. Two (2) records were reviewed. LPA reviewed employee record for first aid certification, fingerprint clearance, personnel/job application, health screening and TB test results, criminal record statement, employee rights, training verification, and current administrator certification. CPR and requirements have not been met. Administrator certification is present and current. LPA made observation throughout the inspection process to assess if the facility remains in conformity with the State Fire Marshall regulations. The facility has not exceeded its capacity limitation and the structure remains unchanged according to the approved floor plan. Smoke detectors and carbon monoxide detectors were tested and found to be operational. Fire extinguishers are tested or replaced annually and were last done so on 01/30/2024. LPA was unable to review emergency disaster drills. LPA allocated time to prepare this report for delivery. Based on the information received during this visit today, the following seven (7) deficiencies is being cited per Title 22, Division 6 of The California Code of Regulations. This report was reviewed with LIC 809D, Civil penalties and a copy provided to the facility representative. Appeal Rights were also provided at the time of the exit interview.
1 older inspection from 2023 are not shown in the free view.
1 older inspection from 2023 are not shown in the free view.
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