Brookdale Mirage Inn.
Brookdale Mirage Inn is Ranked in the top 1% of California memory care with no CDSS citations on record; last inspected Aug 2024.

A large home, reviewed on public record.

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Compared to 93 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
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Citation history, plotted month by month.
No citations in the last 36 months.
Finding distribution
none · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Brookdale Mirage Inn's record and state requirements.
Seven complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility holds 145 licensed beds and is designated for memory care — can you provide the written dementia-care program required by Title 22 §87705?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The most recent inspection on August 30, 2024 resulted in zero deficiencies — can you walk families through how the facility maintains compliance with Title 22 memory-care requirements between annual inspections?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
4 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2024-08-30Annual Compliance VisitNo findings
Plain-language summary
A licensing inspector completed an annual inspection of the facility and found no violations. The inspector verified that the facility maintains safe physical conditions, adequate staffing and training, proper food storage and preparation, working safety equipment including fire detectors and extinguishers, and secured medication storage and pool areas.
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Licensing Program Analyst (LPA) Yolanda Delgado arrived unannounced to complete the Annual inspection that was started on 8/23/2024. Upon arrival LPA was greeted by facility staff and granted entry. LPA began inspection with introduction, visit purpose and provided the facility with LPA identification. Physical Plant and Safety of Environment/Operational Requirements- LPA toured the facility inside and outside. The facility is maintained at a comfortable temperature for the clients. Lighting is sufficient for safety and comfort. Water temperature measured 111.0 degrees F. Laundry facilities and a locked cabinet is present for storing laundry soap and other chemicals. All outdoor and indoor passageways are free of obstruction. A locked area is provided for medications and sharp objects. LPA verified there is a telephone working at this location. LPA observed a pool with perimeter gate that is secured, alarmed and locked. Food Service- Food supply meets the requirement of one week supply of nonperishable and 2 day supply of perishables food on hand. A menu is posted, foods are dated to assure safety. Food prep areas are clean and organized. LPA began review of employee records- Nine (9) records were reviewed. LPA reviewed employee record for first aid certification, fingerprint clearance, personnel/job application, health screening and TB test results, criminal record statement, employee rights, training verification, and current administrator certification. CPR and requirements have been met. The facility employs enough staff to maintain cleanliness and meet the needs of the clients in care. Administrator certification is present and current. (Continued on Page 2) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 (Continued from Page 1) LPA made observation throughout the inspection process to assess if the facility remains in conformity with the State Fire Marshall regulations. The facility has not exceeded its capacity limitation and the structure remains unchanged according to the approved floor plan. Smoke detectors and carbon monoxide detectors were tested and found to be operational. Fire extinguishers are tested or replaced annually and were last done so on 11/09/2023. The facility is conducting emergency disaster drills. The last disaster drill was conducted on 7/2/2024. LPA allocated time to prepare this report for delivery. Based on the information received during this visit today, there are no deficiency that is being cited per Title 22, Division 6 of The California Code of Regulations. This report was reviewed with and a copy provided to the facility representative at the time of the exit interview.
2024-08-23Annual Compliance VisitNo findings
Plain-language summary
A routine annual inspection took place at the facility, during which a state licensing analyst reviewed resident records, employee files, and documentation practices. The facility was found to be meeting all documentation requirements, and no violations were cited. The inspection was not completed in full during this visit and the analyst will need to return to finish the review.
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Licensing Program Analyst (LPA) Yolanda Delgado arrived unannounced to conduct an annual inspection. Upon arrival LPA was greeted by facility staff and granted entry. LPA began inspection with introduction, visit purpose and provided the facility LPA identification. Resident record review began- Ten (10) records were reviewed. LPA reviewed for admission agreement, medical assessment and TB test results, consent forms, identification and emergency information, appraisal needs and service plans, centrally stored medication/destruction records, safeguard for personal property/valuables, and personal rights notification. This facility is meeting documentation requirements. LPA began review of employee records- One (1) records were reviewed. Infection Control, Resident Rights Information and Resident Rec-Incident Report modules were completed. Due to time constraints, LPA will need to return to complete the inspection. Based on the information received during this visit today, there are no deficiency that is being cited per Title 22, Division 6 of The California Code of Regulations. This report was reviewed with and a copy provided to the facility representative at the time of the exit interview.
2023-08-14Annual Compliance VisitNo findings
Plain-language summary
This was a routine annual inspection of the facility. The inspector reviewed client records, staff files, food service, medication storage, and the physical plant and found no violations in any of these areas.
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Licensing Program Analyst (LPA) Kathleen Banrasavong arrived unannounced to conduct an annual inspection. Upon arrival LPA was greeted by facility staff and granted entry. LPA began inspection with introduction and visit purpose. Upon arrival LPA learned that one hundred and twenty (120) clients live at this Residential Care Facility for the Elderly (RCFE) and there are currently eighty-seven (87) staff members employed. The Administrator, Denise Flores conducted the facility tour. There is an Infection Control Plan on file. Client Records-Incident Reports/Clients Rights-Information/Dental- LPA reviewed client records. Five (5) records were reviewed. LPA reviewed for identification and emergency information, admission agreement, medical assessment, and TB test results, needs and service plans, placement, functional assessment, centrally stored medication/destruction records, safeguard for personal property/valuables, and personal rights notification. Personnel Records/Training/and Staffing- LPA began review of employee records- Five (5) records were reviewed. LPA reviewed employee records for first aid certification, criminal record clearance or an exemption, health screening and TB test results, employee rights, training verification, and current administrative organization. Food Service- Food prep areas are clean and organized. Food supply meets the requirement of one (1) week supply of nonperishable and two (2) day supply of perishables. Emergency food and water supply is present. There is a locked location for sharps in the kitchen. (Continued on LIC809C) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 (Continuation from LIC809) Physical Plant and Safety of Environment/Operational Requirements- LPA toured the facility inside and outside. LPA observed the facility to be clean and in good repair. The facility is maintained at a comfortable temperature for the clients. Lighting is sufficient for safety and comfort. Water temperature measured 108.0 degrees F. Laundry is done in the laundry room. There is a locked room for storing laundry soap and other chemicals. All outdoor and indoor passageways are free of obstruction. Emergency lighting is available. There is a telephone working at this location. The LIC 610, emergency disaster plan is maintained. There are no firearms at this facility. There is not a fireplace at this facility. There is a gated pool at the facility. Medication- Medications are centrally stored. There is a locked cabinet allocated for medication storage. Centrally stored medication and destruction logs are maintained separately. Medications reviewed appear to have been dispensed accurately. LPA made observation throughout the inspection process to assess if the facility remains in conformity with the State Fire Marshall regulations. The Riverside County Fire Inspection last compliance inspected for the facility was on May 19, 2023. Based on the information received during this visit today in the areas reviewed, there are zero (0) deficiencies observed per Title 22, Division 6 of The California Code of Regulations Article 06. This LIC 809 was reviewed with, and a copy will be provided to the Administrator, Denise Flores.
2023-06-15Complaint InvestigationUnsubstantiatedNo findings
Plain-language summary
A complaint was investigated at this facility, but inspectors found insufficient evidence to prove the allegations occurred. While the complaint itself may have raised valid concerns, there was not enough evidence from the investigation to confirm that a violation took place. The findings were discussed with the facility's executive director.
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Based on the information obtained during this investigation, the above allegations are therefore unsubstantiated. A finding that the allegations are UNSUBSTANTIATED means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report was discussed and provided to ED Flores.
6 older inspections from 2021 are not shown in the free view.
6 older inspections from 2021 are not shown in the free view.
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