Sandhill Assisted Living Llc.
Sandhill Assisted Living Llc is Ranked in the top 30% of California memory care with 7 CDSS citations on record; last inspected Oct 2025.
A small home, reviewed on public record.
Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Sandhill Assisted Living Llc has 7 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
7 deficiencies on record. Each bar is a month with a citation.
Finding distribution
7 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Sandhill Assisted Living Llc's record and state requirements.
The facility has 6 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Three deficiencies under §87705 or §87706 (dementia care requirements) appear in the inspection history — can you provide the written dementia-care program required by §87705 and explain what specific corrective actions were implemented for each cited deficiency?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
One complaint is on file with CDSS — was it substantiated, and what remediation did the facility take in response to any substantiated findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
11 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-10-30Other VisitNo findings
Plain-language summary
During an unannounced annual inspection on October 30, 2025, inspectors found the facility clean and well-maintained, with secure storage of medications and chemicals, working safety equipment, and complete resident and staff records. All required furnishings, bathrooms, first aid supplies, and emergency procedures were in place and up to date. No violations were cited.
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On October 30, 2025, Licensing Program Analyst (LPA) Komal Curley conducted an unannounced annual inspection. LPA met with Co-Administrator, Ricardo Aban and explained the purpose of the visit. LPA toured the facility inside and outside including all of resident rooms, common areas & kitchen. The indoor and outdoor passageway was free of obstruction. No accessible bodies of water of fire safety hazards observed. This is a single story facility. There are six resident rooms all of which are private rooms. Resident rooms were observed to be clean with all required furniture. LPA observed 3 staff rooms. LPA observed 4 full bathrooms. Bathrooms were observed to be clean, odor-free and in good repair. Water temperature throughout the facility measured between 116-118 degrees F. Extra linen was observed to be present. First aid kit was observed to be complete. Dining room was observed free from tripping hazards. A comfortable temperature is maintained and lighting is sufficient for comfort. LPA observed two day perishables and seven day non-perishables. Medications, sharps, and chemicals were observed locked an inaccessible to residents in care. Carbon monoxide monitors are working properly. All fire extinguishers have been checked and current as of April 2025. Emergency drills are logged and done every three month. LPA reviewed 5 resident records and 5 staff records. Resident records are updated, complete and signed. Staff records are complete, with training logs that have met the basic requirement. Medication review was done, and all medications are accounted for, and centrally stored medication records are updated. No citations are issued during the visit. Report is reviewed with Co-Administrator and a copy is provided.
2025-04-10Annual Compliance VisitNo findings
Plain-language summary
On April 10, 2025, a licensing analyst made an unannounced visit to deliver updated regulatory paperwork related to a previous complaint investigation. The administrator met with the analyst to review the documentation. No violations were identified during this visit.
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On April 10, 2025, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced case management visit to deliver a copy of amended LIC9099D. LPA met with Administrator, Ricardo Aban and explained the purpose of the visit. During the visit, LPA delivered a copy of LIC9099D in relation to complaint control: 14-AS-20250129105003 Report is reviewed with Administrator, Ricardo Aban and a copy is provided.
2024-11-04Other VisitType B · 1 finding
Plain-language summary
This was a routine annual inspection on November 4, 2024, where the facility was found to be clean, well-maintained, and properly equipped with safety features like grab bars, working smoke detectors, and current fire extinguishers. The inspector found that the facility's admission agreement contained a clause denying refunds for residents in respite or hospice care, which does not comply with California regulations, and the facility was cited for this violation. The facility was also noted to be in compliance with hospice care requirements and to maintain adequate food supplies and conduct required emergency drills.
“Based on records review, the licensee did not comply with the section cited above due R1, R2, R3s admission agreements have a clause regarding not providing refund of fees upon death, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/11/2024 Plan of Correction 1 2 3 4 Facility administrator to submit a plan of action to licensing by 11/11/2024 to describe how facility plans to provide the refund per regulations or as required to family member and refund policy moving forward. In additional facility to submit a revised admission agreement to meet CCR 87507(g)(5)(A) by 11/11/2024.”
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On 11/4/2024, LPA Grace Donato made an unannounced annual visit to the facility. LPA met Co-Administrator Ricardo Aban. LPA explained the purpose of the visit. LPA toured the facility inside and outside including all of resident rooms, common areas, kitchen area & garage. The indoor and outdoor passageways were free of obstruction. While touring the facility it was observed that the room temperature was at 69 deg F. Hot water was also tested in the bathrooms and the temperature was 110 deg F. Carbon monoxide monitor are working properly. All fire extinguishers have been checked and current. Resident bedrooms and bathrooms were observed to be in good repair equipped with grab bars and non-skid mats. All personal belongings of residents are intact. LPA checked the food supply and there is adequate amount of food, 2 days for perishables and & 7 days non-perishable. Emergency drills are logged and done every quarter. Five resident records and four staff records were reviewed. Staff records are complete, with training logs. Facility accepts hospice residents and are in compliance with the required waiver requirements. LPA requested the following documents: LIC 308, Control of Property, Certificate of Liability Insurance, LIC 500, LIC610E. Upon reviewing resident records it was found out that three out of five residents have a clause in their admission agreement about refunds. Clause states that "Residents on Respite Care and or Hospice Care: No refunds are offered due to uncertainty length of stay and of resident's condition." The facility’s admission agreement does not meet Title 22, Div. 6, Chapt. 8, Article 9, Sec. 87507 Admission Agreements. Deficiency of the Residential Care Elderly California Code of Regulations, Title 22, Division 6 is observed and cited on a LIC 809D. Failure to correct the deficiencies may result in civil penalties. Report is reviewed and copy of report and appeal rights are provided.
2024-05-24Other VisitNo findings
Plain-language summary
During an unannounced inspection on May 24, 2024, inspectors monitored the facility's operations following previous violations related to reporting, dementia care training, and staffing levels. The facility was found to be in compliance: staff are providing appropriate care activities for residents, dementia care training is current, incident reporting to the state is consistent, and staffing levels are adequate for current resident needs. No violations were cited.
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On 5/24/24, Licensing Program Analyst (LPA), Grace Donato conducted an unannounced case management- legal/non-compliance inspection to monitor the facility operation. LPA met with Administrator, Ricardo Aban and explained the purpose of the visit. A non-compliance conference was held on October 4, 2023. During non-compliance meeting, the following violations were discussed Reporting Requirements, Care of Persons with Dementia , Personnel Requirements. During LPAs visit, it was observed that care staff are currently doing some ADLs (Activities of Daily Living) for some residents. Some residents are also resting in their respective rooms. Care of Persons with dementia training is still up to date. Facility is consistent with reporting requirements, staff has been constantly reporting incidents and then submitted to Licensing. Staffing is currently enough to cater to residents in the facility. No need for night shift at the moment but will be addressed by Licensee if needed. No citations issued today. Report is reviewed with Administrator and a copy is provided.
2024-02-23Other VisitType A · 1 finding
Plain-language summary
This was an unannounced inspection on February 23, 2024, to check on violations that had been identified at a previous meeting in October 2023 regarding reporting practices, care of residents with dementia, and staffing. The facility was found to be meeting reporting requirements and staff had received training on dementia care, but inspectors found the facility did not have enough non-perishable food on hand to cover seven days for its current six residents, which is a violation of state regulations. The facility was told that failure to correct this food supply deficiency could result in civil penalties.
“Based on observation, there was not enough supply of canned good and 7-day non-perishable foods, which poses an immediate health, safety, and personal rights risk to persons in care.”
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On 2/23/24, Licensing Program Analyst (LPA), Grace Donato conducted an unannounced case management- legal/non-compliance inspection to monitor the facility operation. LPA met with Caregiver Jonathan Mendoza and Administrator Ricardo Aban followed after. LPA explained the purpose of the visit. A non-compliance conference was held on October 4, 2023. During non-compliance meeting, the following violations were discussed Reporting Requirements, Care of Persons with Dementia , Personnel Requirements. During LPAs visit, Administrator discussed the staff training with regards to Care of Persons with Dementia received from Redwood Hospice. Facility is still up to date regarding reporting requirements, staff has been constantly reporting incidents and then submitted to Licensing. No need for night shift at the moment but will be addressed by Licensee if needed. LPA toured the facility, and it was observed there is not enough food supply when the current census is six. Non-perishable food is not enough 7 days. Deficiency is being cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. Report was discussed and a copy of this report and the Appeal Rights are provided.
2024-01-16Other VisitNo findings
Plain-language summary
A state inspector conducted an unannounced follow-up visit on January 16, 2024, to check on the facility's progress after a previous non-compliance meeting in October 2023 that had identified issues with reporting, dementia care, and staffing. The facility was found to be compliant: staff had received dementia care training, incident reporting was current, and staffing levels were adequate for the residents. No violations were identified during this visit.
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On 1/16/24, Licensing Program Analyst (LPA), Grace Donato conducted an unannounced case management- legal/non-compliance inspection to monitor the facility operation. LPA met with Administrator, Ricardo Aban and explained the purpose of the visit. A non-compliance conference was held on October 4, 2023. During non-compliance meeting, the following violations were discussed Reporting Requirements, Care of Persons with Dementia , Personnel Requirements. During LPAs visit, Administrator discussed the staff training with regards to Care of Persons with Dementia received from Redwood Hospice. Facility is still up to date regarding reporting requirements, staff has been constantly reporting incidents and then submitted to Licensing. Staffing is currently enough to cater to residents in the facility, No need for night shift at the moment but will be addressed by Licensee if needed. No citations issued today. Report is reviewed with Administrator and a copy is provided.
2023-12-21Other VisitNo findings
Plain-language summary
On December 21, 2023, inspectors made an unannounced visit to verify that a previously ordered exclusion of an individual from the facility had been carried out. The inspector confirmed that the individual was no longer at the facility and that all requirements had been met.
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On 12/21/23 Licensing Program Analyst (LPA) Grace Donato conducted an unannounced case management visit. LPA met with Administrator Ricardo Aban and explained the purpose of the visit. LPA checked if the Decision and Order to exclude and individual was followed effective today, 12/21/23. LPA toured and checked the facility and everything is clear. Individual is no longer in the premises. Report is reviewed and copy is provided.
2023-10-04Annual Compliance VisitNo findings
Plain-language summary
During a follow-up meeting on October 4, 2023, regulators discussed violations including a resident with dementia who had eloped twice—the second time through an unsecured fence—and inadequate staffing to prevent this. The facility was ordered to implement a compliance plan and will receive more frequent inspections over the next two years to ensure it meets state regulations.
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On 10/4/23 San Bruno Regional Office conducted a non-compliance conference meeting with Licensees, Susan Tilma & Diana Covich. Present in the meeting was Regional Manager, Vivien Helbling, Licensing Program Manager, Jackie Jin, and Licensing Program Analyst, Grace Donato. During non-compliance meeting, the following violations were discussed, Reporting Requirements for a change in condition of a resident and elopement, Care of Persons with Dementia for R1 eloping for the second time, not having awake staff, R1 able to leave through perimeter fence unassisted. In addition, during the non-compliance meeting, LPM & LPA delivered an amended deficiencies from a citations on 8/8/2023. During this meeting, it was discussed, Licensee will receive more frequent monitoring inspection visits to ensure compliance with this compliance plan and Title 22 Regulations for 2 years . Licensee was provided the link below for resources and guidance to improve facility operations: https://www.cdss.ca.gov/inforesources/community-care/resource-guide-for-providers
2023-09-18Other VisitType A · 1 finding
Plain-language summary
On September 18, 2023, an inspector made an unannounced annual visit and found the facility in good condition overall, with proper temperature control, working safety equipment, adequate food and medication storage, and well-maintained resident rooms. However, the inspector found that the facility failed to report a resident's emergency room visit as required, and was cited for this violation and assessed a $250 penalty for a repeat failure to report incidents. The facility was asked to correct this reporting requirement.
“Based on record reviews and interviews, the licensee did not comply with the section cited above due incident not being reported to CCLD which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/19/2023 Plan of Correction 1 2 3 4 Licensee to submit a plan in order to address reporting requirements to CCLD. Licensee to submit plan by POC due date.”
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On 9/18/23 LPA Grace Donato made an unannounced annual visit to the facility. LPA met with Caregiver Jonathan Mendoza. LPA explained the purpose of the visit. LPA toured the facility inside and outside including all of resident rooms, common areas, kitchen area & garage. The indoor and outdoor passageways were free of obstruction. At around 11:30 am, the residents were observed to have lunch in dining area.. While touring the facility it was observed that the room temperature was at 71 deg F. Hot water was also tested in the bathrooms and the temperature was 108 deg F. Carbon monoxide monitor are working properly. All fire extinguishers have been checked and current. Resident bedrooms and bathrooms were observed to be in good repair equipped with grab bars and non-skid mats. All personal belongings of residents are intact. LPA checked the food supply and there is adequate amount of food, 2 days for perishables and & 7 days non-perishable. Emergency drills are logged and done every quarter. Two resident records and two staff records were reviewed. Staff records are complete, with training logs. Facility accepts hospice residents and are in compliance with the required waiver requirements. LPA interviewed two residents and one staff member. Medication review was done, and all medications are accounted for, and centrally stored medication records are updated. LPA requested the following documents: Control of Property, Certificate of Liability Insurance, LIC 500. Upon reviewing resident records it was found out that an incident wasn't reported to CCLD. A resident (R1) was sent to ER and no incident report was done or sent to CCLD. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 A deficiency was cited per California Code of Regulations, Title 22. See LIC809-D. A civil penalty is being assessed for the amount of $250 for repeat violation regarding reporting requirements. Please see LIC421FC. This report was reviewed with and a copy of the report and appeal rights was provided.
2023-09-01Other VisitType A · 2 findings
Plain-language summary
During an unannounced visit on September 1, 2023, inspectors found that a resident with wandering behavior had eloped from the facility early on August 27th and was returned by police about an hour later without injury. The facility was cited for not having adequate safeguards to prevent residents from leaving without assistance, for failing to reassess the resident after the elopement to determine if additional care was needed, and for having no staff on duty at night despite knowing this resident had a history of wandering.
“Based on record reviews and interviews, the licensee did not comply with the section cited above due to R1 not being reassesed after the elopement which poses an immediate health, safety or personal rights risk to persons in care.”
“Based on record reviews and interviews, the licensee did not comply with the section cited above due to R1 having wandering behaviors but Licensee did not schedule nigh supervision which poses an immediate health, safety or personal rights risk to persons in care.”
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On 9/1/2023, Licensing Program Analyst (LPS) Grace Donato conducted an unannounced case management visit. LPA met with Caregiver, Jonathan Mendoza. LPA explained the purpose of the visit. LPA received an incident report last 8/29/23 regarding a resident (R1) eloping from the facility. The incident happened on 8/27/23, R1 eloped from the facility around 1am and was returned by Police around 2 am with no injuries. Staff (S1) that currently resides on the facility, but not on shift, did not hear the alarm went off around that time. While LPA was in the facility, R1 was currently having lunch in the dining area. LPA observed that all exit points have a loud alarm when door is opened. Facility also has a main gate which is open the whole day and closed during nighttime. It is unknown which gate R1 used to exit the facility premises. LPA spoke with Licensee, Diana Covich on the phone. There was no reassessment done for R1 after the elopement. Licensee has scheduled a reassessment for the resident.There is no night supervision scheduled in the facility. Based on document review, R1 has wandering behavior. Deficiencies are cited today as the facility did not ensure that residents won’t be able to leave the facility without assistance. Facility also didn’t make sure that R1 had a reassessment after the incident, this is to address any additional care that might be needed. Facility is also being cited for not having night supervision available even when there is a resident who have wandering behavior. Deficiencies are cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. Report was discussed and a copy of this report and the Appeal Rights are provided.
2023-08-08Other VisitType A · 2 findings
Plain-language summary
During an unannounced visit on August 8, 2023, inspectors found that a resident with dementia left the facility unsupervised through an open gate and was able to walk away unaccompanied; the facility also failed to report this elopement incident to licensing authorities in a timely manner. An allegation that a caregiver had ripped a resident's clothes could not be confirmed because that resident had since passed away. The facility was cited for inadequate supervision and failure to report the elopement as required.
“Based on ord reviews and interviews, the licensee did not comply with the section cited above due resident with dementia being able to leave facility unassited which poses an immediate health, safety or personal rights risk to persons in care.”
“Based on record reviews and interviews, the licensee did not comply with the section cited above due incidents not being reported to CCLD which poses an immediate health, safety or personal rights risk to persons in care.”
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On 8/8/2023, Licensing Program Analyst (LPS) Grace Donato conducted an unannounced case management visit. LPA met with Licensee, Susan Tilma. LPA explained the pruspose of the visit. LPA received information regarding concerns about male caregiver (S1) “ripping clothes” of a female resident (R1). Another report regarding a resident (R2) eloping on 6/27/23. On the concern about a S1 “ripping clothes” of R1, based on interviews, it cannot be confirmed that said incident happened due to R1 passing. R1 has been on hospice and has dementia. With regards to R2 eloping, no record of the incident was reported to the facility. Based on interviews, Licensee mentioned that they weren't able to report the incident to CCLD. R2 likes walking around the facility. R2 was able to exit on one of the gates. On the day mentioned, R2 was able to go out unsupervised. Based on record reviews, resident has dementia and should not be able to leave the facility without supervision. Deficiencies are cited today as the facility did not ensure the elopement incident was reported on a timely manner to CCLD. Also, the facility staff wasn't able to supervise the R2 while going around the facility leading him to leave unaccompanied/unsupervised. Deficiencies are cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. Report was discussed and a copy of this report and the Appeal Rights are provided.
4 older inspections from 2022 are not shown in the free view.
4 older inspections from 2022 are not shown in the free view.
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