Redwood Terrace.

A large home, reviewed on public record.
Compared to 26 California facilities with a similar number of beds.
CCRC · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
Citation history, plotted month by month.
No citations in the last 36 months.
Finding distribution
none · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Redwood Terrace's record and state requirements.
Redwood Terrace holds a 210-bed license but has no inspection reports on file with CDSS — can you provide documentation showing when the most recent state inspection occurred and what the findings were?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility is operated by Humangood but is not designated as a memory-care community in state records — does Redwood Terrace accept residents with dementia diagnoses, and if so, what documentation can you provide showing compliance with Title 22 §87705 dementia-care program requirements?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Zero complaints appear in the CDSS public file for this facility — can you confirm whether any complaints have been filed directly with the facility or resolved internally without state involvement, and what records families can review?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
3 inspections in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.
2026-08-12Other VisitNo findings
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Licensing Program Analyst (LPA) Robert Campbell arrived unannounced to conduct an annual inspection. Upon arrival LPA was greeted by facility staff and granted entry. LPA began inspection with introduction and visit purpose. LPA met with Brittany Eargle - Director of Wellness & Assisted Living was advised of the annual and conducted and completed the facility tour. Client Records/Incident Reports/Clients Rights Information: LPA reviewed client records. six (6) records were reviewed. LPA reviewed for identification and emergency information, admission agreement, medical assessment, and TB test results, needs and service plans, placement, functional assessment, centrally stored medication/destruction records, and personal rights notification. Personnel Records/Training/ Staffing/ Administration : LPA reviewed employee records. Six (6) records were reviewed. LPA reviewed employee records for first aid certification, criminal record clearance or an exemption, health screening and TB test results, employee rights, training verification, and current administrative organization. Brittany Eargle, Administrator’s certificate expiration date was 10/15/2026. The Administrator met all training hour requirements. Food Service: Food prep areas are clean and organized. Food supply meets the requirement of one (1) week supply of nonperishable and two (2) day supply of perishables. Emergency food and water supply is present. There is a location for sharps in the kitchen. Continued on LIC809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued.... Physical Plant and Safety of Environment/Operational Requirements: LPA toured the facility inside and outside. LPA observed the facility to be clean and in good repair. The facility is maintained at 77 degrees for the client’s comfort. Lighting is sufficient for safety. Water temperature measured 117.0 degrees F. Laundry is done in the designated laundry room for communal usage. There are some resident’s who have a laundry unit in their apartment as well. There is a locked location for storing laundry soap, cleaning supplies and chemicals in the closet in the Utility Room. All outdoor and indoor passageways are free of obstruction. Emergency lighting is available. There is a telephone working at this location. The LIC 610, emergency disaster plan is maintained. There are no firearms at this facility. There are zero (0) fireplaces at this facility. There is one (1) secured and enclosed pool at the facility. LPA observed emergency supplies and each medication room has a first aid kit and required components. Infection Control: The LPA observed the hand washing stations in the facility restrooms and kitchen had hand hygiene supplies and hand washing signs. LPA observed PPE equipment and cleaning supplies to do regular cleaning of the facility. LPA reviewed the facility's infection control plan which met department requirements. LPA reviewed staff records and found that all staff had infection control training. Medications/Health Related Services/Incidental Medical Services: The medications are centrally stored. There is a locked medication carts allocated for medication storage. Centrally stored medication and destruction logs are maintained separately. LPA reviewed on the computer system medication logs and observed that they were dispensed accurately. LPA made observation throughout the inspection process to assess if the facility remains in conformity with the State Fire Marshall regulations. LPA observed smoke detectors and carbon monoxide detectors throughout the facility. The last fire alarm testing was conducted on 06/01/2026. There were eighty-five (85) fire extinguishers on site, date charged was 09/10/2025. Pursuant to Title 22 of The California Code of Regulations Division 6, there are zero (0) deficiencies observed. An exit interview was conducted, this LIC 809 was reviewed with, and a copy of this report was provided to Brittany Eargle - Director of Wellness & Assisted Living.
2024-10-04Annual Compliance VisitNo findings
Plain-language summary
This was a follow-up verification visit to confirm that a staff member who had been ordered excluded from the facility was no longer there. The staff member had been terminated on August 1, 2024, and was confirmed to no longer be employed or present at the facility. No health and safety concerns were found during the visit.
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Licensing Program Analyst (LPA) Kathleen Banrasavong conducted an unannounced case management visit to the facility. LPA met with Administrator, Lisa Alhambra, LPA explained the nature of the visit and was granted entry into the facility. The purpose of this visit is to conduct a verification visit at the facility to ensure that the individual has been removed. The purpose of today's visit is to conduct a follow up visit for an Immediate Exclusion letter for staff 1 (S1). S1 was not present during today’s visit. LPA was informed by Administrator, Lisa Alhambra that S1 was termed on 08/01/2024 and has not worked at the facility since 08/01/2024. LPA requested and obtained S1's termination paperwork. LPA conducted a tour of the facility. There was no health and safety concerns at this time. Based on evidence obtained during today's visit, the LPA has verified the individual is not present, employed or residing at the facility. LPA has advised the licensee to disassociate the individual from their roster and submit an updated LIC 500. No deficiencies were cited during this visit. An exit interview was conducted where this report, an 811 was provided and discussed and provided to the Administrator, Lisa Alhambra.
2024-08-16Annual Compliance VisitNo findings
Plain-language summary
This was a routine annual inspection of a 153-resident facility, and no deficiencies were found. The inspector reviewed resident records, staff files, food service, physical plant safety, infection control, and medication storage, and found all areas compliant with state requirements. The facility was clean and well-maintained, with proper emergency supplies, working safety equipment, and adequate staffing certifications in place.
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Licensing Program Analyst (LPA) Kathleen Banrasavong arrived unannounced to conduct an annual inspection. Upon arrival LPA was greeted by facility staff and granted entry. LPA began inspection with introduction and visit purpose. Upon arrival LPA learned that one hundred and fifty-three (153) residents live at this facility. The Executive Director, Michael Kevorkian and Administrator, Lisa Alhambra was advised of the annual and conducted and completed the facility tour. Client Records/Incident Reports/Clients Rights Information: LPA reviewed client records. Five (5) records were reviewed. LPA reviewed for identification and emergency information, admission agreement, medical assessment, and TB test results, needs and service plans, placement, functional assessment, centrally stored medication/destruction records, safeguard for personal property/valuables, and personal rights notification. Personnel Records/Training/ Staffing/ Administration : LPA reviewed employee records. Five (5) records were reviewed. LPA reviewed employee records for first aid certification, criminal record clearance or an exemption, health screening and TB test results, employee rights, training verification, and current administrative organization. Brittany Eargle, Administrator’s certificate expiration date was 10/15/2024. The Administrator met all training hour requirements. Food Service: Food prep areas are clean and organized. Food supply meets the requirement of one (1) week supply of nonperishable and two (2) day supply of perishables. Emergency food and water supply is present. There is a location for sharps in the kitchen. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Physical Plant and Safety of Environment/Operational Requirements: LPA toured the facility inside and outside. LPA observed the facility to be clean and in good repair. The facility is maintained at 77 degrees for the client’s comfort. Lighting is sufficient for safety. Water temperature measured 108.0 degrees F. Laundry is done in the designated laundry room for communal usage. There are some resident’s who have a laundry unit in their apartment as well. There is a locked location for storing laundry soap, cleaning supplies and chemicals in the closet in the Utility Room. All outdoor and indoor passageways are free of obstruction. Emergency lighting is available. There is a telephone working at this location. LPA dialed the facility’s landline number, which rang and was operable. The LIC 610, emergency disaster plan is maintained. There are no firearms at this facility. There are zero (0) fireplaces at this facility. There is one (1) secured and enclosed pool at the facility. LPA observed emergency supplies and each medication room has a first aid kit and required components. Infection Control: The LPA observed the hand washing stations in the facility restrooms and kitchen had hand hygiene supplies and hand washing signs. LPA observed PPE equipment and cleaning supplies to do regular cleaning of the facility. LPA reviewed the facility's infection control plan which met department requirements. LPA reviewed staff records and found that all staff had infection control training. Medications/Health Related Services/Incidental Medical Services: The medications are centrally stored. There is a locked cabinet allocated for medication storage. Centrally stored medication and destruction logs are maintained separately. LPA reviewed medication logs and observed that they were dispensed accurately. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA made observation throughout the inspection process to assess if the facility remains in conformity with the State Fire Marshall regulations. LPA observed smoke detectors and carbon monoxide detectors throughout the facility. The last fire alarm testing was conducted on 06/12/2024. There were eighty-five (85) fire extinguishers on site, date charged was 09/11/2023. Pursuant to Title 22 of The California Code of Regulations Division 6, there are zero (0) deficiencies observed. An exit interview was conducted, this LIC 809 was reviewed with, and a copy of this report was provided to Executive Director, Michael Kevorkian.
6 older inspections from 2021 are not shown above.
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