Care Celine.
Care Celine is Ranked in the top 42% of California memory care with 10 CDSS citations on record; last inspected Sep 2025.
A small home, reviewed on public record.
Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
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Care Celine has 10 citations on record. Know the moment anything changes.
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Citation history, plotted month by month.
10 deficiencies on record. Each bar is a month with a citation.
Finding distribution
10 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Care Celine's record and state requirements.
The facility has 3 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Two deficiencies under §87705 or §87706 (dementia-care regulatory requirements) appear in the inspection record — can you provide the written dementia-care program required by §87705 and walk families through how the facility maintains compliance with these specific regulatory standards?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The most recent inspection on September 29, 2025 is part of a compliance history showing 11 total deficiencies across 4 inspections — what systems has the facility put in place since that visit to prevent recurrence of cited regulatory violations?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
3 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-09-29Other VisitType A · 1 finding
Plain-language summary
A state licensing analyst conducted the facility's annual inspection on September 29, 2025, and found that the home was clean, well-maintained, and properly stocked with food and supplies; staff files and resident records were in order. One violation was cited: hot water temperatures in bathrooms were measured between 121.6 and 129.3 degrees Fahrenheit, which exceeded the allowable range. All safety equipment including fire extinguishers, smoke detectors, and first aid supplies were present and functional.
“Based on observation, interview, and record review, the licensee did not comply with the section cited above. LPA observed shared resident bathroom hot water temperature measured at 121.6 degrees F and resident room #1 bathroom temperature measured at 129. 3 degrees F.This poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 09/30/2025 Plan of Correction 1 2 3 4 Licensee stated they will make sure resident room #1 bathroom and shared resident bathroom hot water temperature are within 105 degrees F and 120 degrees F. Licensee will send proof with a photo and video showing water temperature within Title 22 regulation to CCLD via email to edward.kim@dss.ca.gov by POC due date September 30, 2025,”
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On September 29, 2025, at 1:45 PM, Licensing Program Analyst (LPA) Edward Kim conducted an unannounced required 1-Year annual visit using the CARE Inspection Tool. Upon arrival at the facility, LPA Kim met with Administrator (ADMIN) Cherry Aguila and explained the purpose of the visit. The facility is licensed to operate for six (6) nonambulatory residents and has a hospice waiver for six (6) residents. The facility is a two-story building located in a residential neighborhood. It consists of the following: five (5) resident bedrooms, two (2) staff bedrooms, three (3) bathrooms, living area, dining area, kitchen, outdoor covered patio area, and an attached two car garage. LPA Kim toured inside and outside of the physical plant with ADMIN Aguila. There were no bodies of water or obstructions on the premises. All rooms were inspected. Beds and bedding supplies were in good condition, adequate lighting was provided, storage for each resident’s personal belongings was observed. Bed linens, comforters, and bath towels were adequately stocked at the time of visit. The Resident’s rooms were inspected: Resident Room 1, Resident Room 2, Resident Room 3, Resident Room 4, and Resident Room 5. Bathrooms were found clean and operational. The water temperature measured 121.6 degrees F to 129.3 degrees F. A comfortable temperature of 74 degrees F was maintained in the facility. Evaluation Report Continues on LIC 809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA Kim observed the facility to be sanitary and appropriately furnished at the time of visit. Storage areas for personal hygiene, cleaning supplies, toxins, and sharps objects were stored and not accessible to residents. The kitchen was inspected and there is a two-day supply of perishable and seven-day supply of non-perishable food available and maintained properly. Emergency food, emergency water, and emergency supplies were stored in the garage. During the visit, LPA Kim observed the facility's infection control practices, plan of operation, and screening protocols for visitors, staff, and residents. LPA observed the facility has a 30-day supply of Personal Protective Equipment (PPE). All mandated inspection control posters were posted. The smoke detectors and carbon monoxide detectors were operable. A working telephone (714) 340-0754 remains available. First Aid kit had all the necessary elements. The facility has two (2) fire extinguishers that were charged, mounted in the living area and on the second floor next to the staff room that were serviced on September 4, 2025. Emergency drills are conducted quarterly and were last conducted on August 20, 2025. LPA Kim conducted an audit of resident files (R1-R6), staff files (S1-S3), and a medication and medication administration record that were all in order and complete. LPA Kim conducted interviews with one (1) staff and two (2) residents. A deficiency was cited during this inspection visit according to the California Code of Regulations (Title 22, Division 6, Chapter 8). LPA observed hot water temperature in shared resident bathroom measured at 121.6 degrees F and resident room #1 bathroom measured at 129.3 degrees F An exit interview was conducted, and a copy of this report, LIC811, and appeal rights were provided to Administrator Cherry Aguila.
2024-10-01Annual Compliance VisitNo findings
Plain-language summary
During a follow-up inspection to verify corrections from a September 2024 annual inspection, the facility demonstrated that it had fixed all previously cited deficiencies, including securing dangerous items from residents with dementia, ensuring a staff member with CPR and first aid training is always on duty, maintaining proper personnel and medical records, and conducting quarterly emergency drills. The facility also corrected minor issues with No-Smoking signage and pantry labeling.
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Licensing Program Analyst (LPAs) Jessica Cho and William Vanegas made an unannounced visit for the purpose of clearing the deficiencies cited during an annual inspection conducted on September 9, 2024 from 7:00am - 2:45pm. Deficiency cited under Title 22 Regulations 87705 Care of Persons with Dementia (f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s). ---- Locking mechanisms were repaired during the visit on September 9, 2024. Deficiency cited under Title 22 Regulation 1569.618 Other Provisions (c)The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staff to provide CPR.---- Cleared Deficiency cited under Title 22 Regulation 87412 Personnel Records (a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee.--- Cleared Deficiency cited under Title 22 Regulation 1569.69 Other Provisions (e) Each person who provides employee training under this section shall meet the following education and experience requirements: (3) The licensed residential care facility for the elderly shall maintain the following documentation on each person who provides employee training under this section: ---- Cleared Deficiency cited under Title 22 Regulation 87457 Pre-Admission Appraisal (c) Prior to admission a determination of the prospective resident's suitability for admission shall be completed and shall include an appraisal of his/her individual service needs in comparison with the admission criteria specified in Section 87455, Acceptance and Retention Limitations.--- Cleared 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Deficiency cited under Title 22 Regulation 87458 Medical Assessment (a) Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. The licensee shall be permitted to use the form LIC 602 (Rev. 9/89), Physician's Report, to obtain the medical assessment.---- Cleared Deficiency cited under Title 22 Regulation 87458 Medical Assessment (b) The medical assessment shall include, but not be limited to: (1) A physical examination of the resident indicating the physician's primary diagnosis and secondary diagnosis, if any and results of an examination for communicable tuberculosis, other contagious/infectious or contagious diseases or other medical conditions which would preclude care of the person by the facility.---- Cleared Deficiency cited under Title 22 Regulation 1569.695 Other Provisions (c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill --- Cleared Deficiency cited under Title 22 Regulation 87705 Care of Persons with Dementia (c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident's dementia care needs.---- Cleared Technical Violations pertaining to posting of No-Smoking signs and replacing batteries --- Cleared Technical Assistance pertaining to labeling pantry items. --- Cleared All deficiencies and Technical Advisories have been cleared. An exit interview was conducted with Administrator Cherry Aguila, and a copy of this report and the Letter of Deficiencies Citations Cleared were provided at the end of the visit.
2024-09-09Annual Compliance VisitType A · 9 findings
Plain-language summary
This was the facility's required annual inspection on an unannounced visit. Inspectors found several maintenance issues needing attention, including unsecured kitchen knives in an oven (fixed during the visit), deep cleaning needed in bathrooms and kitchen areas, a non-working auditory device, and missing quarterly evacuation drill logs, along with incomplete staff training and resident records. The facility was cited for these deficiencies and given specific items to address.
“Based on observation and interviews, the licensee did not comply with the section cited above by having unsecured knives in the oven which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 09/10/2024 Plan of Correction 1 2 3 4 Administrator replaced the locking mechanism during the visit. POC corrrected and cleared.”
“Based on observation, interview, and record review, facility did not ensure at least one out of the two staff on duty is CPR and First Aid certified which poses a potential Health or Safety to persons in care. POC Due Date: 09/30/2024 Plan of Correction 1 2 3 4 Adminstrator stated that proof of CPR and First Aid training will be completed for S1 and S2 by POC due date.”
“Based on observation, interview, and record review, licensee did not maintain complete personnel records for two out of two staff which poses a potential Health, Safety, or Personal Rights risk to persons in care. POC Due Date: 09/30/2024 Plan of Correction 1 2 3 4 Administrator stated that the missing personnel records for S1 and S2 will be completed by POC due date.”
“Based on observation, interview, and record review, licensee did not maintain employee training records for two out of two staff that were reviewed during the visit which poses a potential Health, Safety, or Personal risk to persons in care. POC Due Date: 10/15/2024 Plan of Correction 1 2 3 4 Adminstrator stated that S1 and S2 will meet the required training and will provide proof of documentation to LPA via email by POC due date.”
“Based on observation, interview, and record review, licensee did not conduct a pre-appraisal for four out of four residents which poses a potential Health, Safety, or Personal Rights risk to persons in care. POC Due Date: 09/30/2024 Plan of Correction 1 2 3 4 Administrator stated that pre-appraisals and re-appraisals (as needed) will be completed by POC due date.”
“Based on observation, interview, and record review, licensee did not ensure a medical assessment was kept on file for one out of four residents which poses a potential risk to Health, Safety, or Personal Rights risk to persons in care. POC Due Date: 09/30/2024 Plan of Correction 1 2 3 4 Administrator stated that a medical assessment will be obtained for R2 by POC due date.”
“Based on observation, interview, and record review, licensee did not maintain a TB test exam results in one out of four residents in care which poses a potential Health, Safety, or Personal Rights risk to persons in care. POC Due Date: 09/30/2024 Plan of Correction 1 2 3 4 Adminstrator stated that the TB test will be obtained for R2 by POC due date.”
“Based on observation, interview, and record review, licensee did not maintain a emergency drill log which poses a potential Health, Safety, or Personal rights risk to persons in care. POC Due Date: 09/30/2024 Plan of Correction 1 2 3 4 Adminstrator stated that emergency drills accounting various scenarios will be conducted quarterly and willl maintain a log documenting the drills by POC due date.”
“Based on observation, interview, and record review, licensee did not maintain an annual medical assessment for two out of four residents with dementia which poses a potential Health or Safety risk to persons in care. POC Due Date: 09/30/2024 Plan of Correction 1 2 3 4 Administrator stated that the physician's report forms will be updated for R1 and R3 by POC due date.”
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Licensing Program Analyst (LPA) Jessica Cho arrived at the facility unannounced for the purpose of conducting the Required 1-Year annual evaluation using the CARE Inspection Tool. LPA met with Administrator Cherry Aguila and explained the reason for the visit. Facility is licensed to serve six (6) non-ambulatory residents and maintains an approved hospice waiver for six (6) residents. There are four (4) residents in care during today's visit with two caregivers on duty. The Administrator's Certificate for Cherry Aguila expires on November 11, 2024. LPA conducted a tour of the physical plant. This is a two story home in a residential neighborhood. The first floor consists of five resident bedrooms and two resident bathrooms. The second floor consists of two bedrooms and one bathroom which is occupied by one live-in staff. The second bedroom and bathroom is unoccupied. Residents do not occupy the second floor. LPA inspected all common areas including the attached two car garage. LPA observed the floor, bathrooms, and kitchen drawers require a deep cleaning. The residents' bedrooms were appropriately furnished. Beds and bedding supplies were in good condition, adequate lighting was provided, sufficient storage space for personal belongings were observed. Bathrooms were found to be operational. The water temperature measured at 108.0 and 110.0 degrees Fahrenheit. Toxins, disinfectants, and medications were secured and inaccessible, however the sharps were unsecured in the oven as the locking mechanism for the knife drawer was not working properly at the time of inspection. Locking mechanism was repaired during the visit. LPA observed sufficient two day supply of perishables and seven day supply of non-perishable food. LPA toured the exterior portion of the facility. LPA observed the outdoor passageway free of obstruction. LPA observed sufficient seating and shading. There was no body of water. Several sheds in the yard were utilized as storage which were secured and inaccessible to residents. Facility maintains two fire extinguishers one on each floor. Last service date was on September 19, 2023. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 The auditory devices and smoke/carbon monoxide detectors were tested and operational except for one auditory device on the sliding door. LPA observed sufficient PPE and emergency disaster supplies including food/water in the garage. Emergency evacuation drills are not conducted quarterly and facility does not maintain a log documenting the drills. The first aid kit contains all necessary elements. LPA observed the required 'See Something, Say Something' (PUB475) poster in the correct size. Facility maintains a current liability insurance. A working facility telephone number, (714) 340-0754, remains available. The annual licensing fee of $495.00 was paid on September 8, 2024. LPA conducted an audit of four residents' files and two personnel files. Discrepancies were noted. Medications were audited for four residents. No discrepancies noted. Staff and resident interviews were also conducted. The following items were consulted with Administrator Aguila: to replace battery for one auditory device on the sliding door, label expiration dates for all dried food items, deep clean the pantry drawers, bathrooms, and the floor for both levels, repair the light in the stairway that was flickering, post "Oxygen In Use, No Smoking signs for one bedroom and on the main door, complete/organize resident/personnel records, ensure staff training records are completed and maintained, to ensure at least one on duty staff is CPR/First Aid certified, to conduct quarterly evacuation drills, and to maintain a log. Based on the observations made during today's visit, deficiencies are being cited as per the Title 22, Division 6, Chapter 8 of the California Code of Regulations. See the attached LIC9099-Ds. Advisory Notes are also being issued. An exit interview was conducted with Administrator Cherry Aguila and a copy of this report including the LIC9099-C & Ds, Advisories, and the Appeal Rights were sent via email at the end of the visit.
1 older inspection from 2022 are not shown above.
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