Francel Guest Home Ii.
Francel Guest Home Ii is Ranked in the top 31% of California memory care with 7 CDSS citations on record; last inspected Apr 2026.
A medium home, reviewed on public record.
Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · FREE
Francel Guest Home Ii has 7 citations on record. Know the moment anything changes.
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Citation history, plotted month by month.
7 deficiencies on record. Each bar is a month with a citation.
Finding distribution
7 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Francel Guest Home Ii's record and state requirements.
The facility has 5 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The April 8, 2026 inspection resulted in a deficiency notice — can you provide the written notice and walk families through the specific corrective actions taken in response?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
California Title 22 §87705 requires a written dementia care program — can you provide that program document and explain how it guides day-to-day care for residents with memory impairment?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
3 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-04-08Annual Compliance VisitNo findings
Plain-language summary
This was a routine annual inspection of the facility. The inspector found the home well-maintained with clean resident rooms, working smoke and carbon monoxide detectors, proper water temperature, adequate food supplies, secure storage of hazardous items, and complete staff and resident files—no violations were cited.
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Licensing Program Analyst (LPA) Samer Haddadin conducted an unannounced annual inspection at the facility. Upon arrival, LPA met with Administrator (AD) Christine Balisi, explained the purpose of the visit, and toured the interior and exterior of the facility with AD.The facility is a single-story home consisting of eight bedrooms, including one staff room, four bathrooms, a living room, dining room, and kitchen. The backyard includes a storage shed with three rooms and an additional storage area.During the inspection, LPA observed that resident rooms were furnished with a bed, chair, clean linens, and adequate storage space, and were free of tripping hazards. Manual smoke detectors, carbon monoxide detectors, and exit alarms were tested and found to be operational. Bathrooms were observed to be in good condition and equipped with grab bars.LPA measured the hot water temperature in both restrooms, which ranged from 110.0 to 114.6 degrees Fahrenheit. The facility maintained the required minimum two-day supply of perishable food and seven-day supply of nonperishable food. Kitchen appliances were inspected and found to be operational. Knives and cleaning chemicals were secured in a locked cabinet located in the garage.Fire extinguishers were fully charged, with pressure indicators in the green zone. The exterior of the facility was observed to have a shaded seating area and was free of tripping hazards.LPA reviewed two resident files and medications and found no discrepancies. All staff and resident files reviewed contained the required documentation.Based on LPA’s observations during today’s visit, no deficiencies were cited. An exit interview was conducted with AD Christine Balisi, and a copy of this report was provided.
2025-04-15Annual Compliance VisitType A · 4 findings
Plain-language summary
A routine annual inspection found that the facility's living spaces, bathrooms, and safety equipment were generally well-maintained, but there were several issues requiring correction: knives and cleaning chemicals were accessible to residents due to broken cabinet locks (temporarily moved to a locked garage), fire extinguishers had an outdated inspection date, and the facility could not produce records of required quarterly fire drills. The facility also lacked required signage and had tripping hazards in the yard from broken pallets and plastic bags. Medications and resident records were properly managed and documented.
“Based on observation, the licensee did not comply with the section cited above by havening a broken wooden pallets and trash bags with no space for resident's activites which poses an immediate health and safety to persons in care. POC Due Date: 04/16/2025 Plan of Correction 1 2 3 4 AD to clean the backyard and have room for residents' activity.”
“Based on observation, the licensee did not comply with the section cited above by not havining room in backyard for resident's enjoyment due to un-care of facility grounds which poses an immediate health and safety to persons in care. POC Due Date: 04/16/2025 Plan of Correction 1 2 3 4 AD to clean backyard and submit proof to LPA by POC due date”
“Based on observation, the licensee did not comply with the section cited above by havening a broken lock for sharps and knives which poses an immediate health and safety to persons in care. POC Due Date: 04/16/2025 Plan of Correction 1 2 3 4 AD to fix locks and secure sharps and send proof to LPA by POC due date which is 24 hours from citation date”
“Based on record review, the licensee did not comply with the section cited above by not conducting emergency quarter drills which poses a potential safety to persons in care. POC Due Date: 05/08/2025 Plan of Correction 1 2 3 4 AD to submit proof of drills to LPA by POC due date”
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Licensing Program Analyst (LPA) Samer Haddadin conducted an unannounced annual inspection at the facility. LPA met with Administrator (AD) Christine Balisi, explained the purpose of the visit, and toured the interior and exterior of the facility with AD. The facility is a single-story home with eight bedrooms (one for staff), four bathrooms, a living room, dining room, and kitchen. The backyard includes a storage shed with three rooms and a storage area. Resident rooms were furnished with a bed, chair, clean linens, and adequate storage space, free of tripping hazards. Manual smoke detectors, carbon monoxide detectors, and exit alarms were tested and operational. Bathrooms were in good condition, equipped with grab bars. At 10:38 AM, hot water temperatures in both restrooms measured between 110.0°F and 114.6°F. The facility met requirements for a minimum two-day supply of perishable food and a seven-day supply of non-perishable food. Kitchen appliances were inspected, but the cabinet intended to secure knives and sharp objects was broken, making them accessible to residents. Additionally, chemicals under the kitchen sink were accessible due to a broken cabinet lock. AD and staff temporarily secured the chemicals and sharps in the locked garage until repairs are made. Fire extinguishers were fully charged with indicators in the green zone but had an outdated inspection date of January 30, 2023. Medications were securely stored in a locked cart in the staff room. LPA reviewed two resident files and medications, finding no discrepancies. All staff and resident files contained required documentation. However, the facility could not provide a log of the required quarterly fire drills. LPA did not see PUB 475 sign in the facility. The facility did not have any tablet device for residents' use. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 The exterior had outdoor furniture in good repair, but the grounds had tripping hazards, including broken wooden pallets and multiple plastic bags obstructing a clear path. Based on the observations , deficiencies are cited per Title 22, Division 6 of the California Code of Regulations. LPA conducted an exit interview with AD, providing a copy of this report and appeal rights at the conclusion of the inspection.
2024-07-17Annual Compliance VisitType A · 3 findings
Plain-language summary
During a routine annual inspection, the facility was found to be clean, safe, and properly staffed, but three violations were cited: one resident's required annual medical assessment was five years overdue, medication records for one resident lacked the exact date and time a medication was given, and the outdoor patio was blocked by stored items making it inaccessible to residents (the administrator agreed to move these items). The facility has approved capacity for 14 residents and currently houses 11.
“Based on record review and interview, the licensee did not comply with the section cited above in 1 out of the 3 residents did not have the date and time the PRN medication was taking. S1 stated they did not document correctly when the PRN was provided which poses an immediate health, safety, or personal rights risk to persons in care. POC Due Date: 07/19/2024 Plan of Correction 1 2 3 4 The Administrator has agreed to provide medication training for all staff and will send LPA a copy of their training. The Administrator has also agreed to read regulation entirely and send LPA a self-certified letter that the regulation 87465(d)(3) was read and understood.”
“Based on record review, the licensee did not comply with the section cited above in 1 out of 3 record review did not have an updated medical assesment. R1 last medical assesment was conduct in 2021 as which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 07/19/2024 Plan of Correction 1 2 3 4 The Administrator has also agreed to read regulation entirely and send LPA a self-certified letter that the regulation 87705(c)(5)(A) was read and understood. The Administrator will also send proof they have schedule a medical appointment for R1.”
“Based on observation, the licensee did not comply with the section cited above having outdoor acitvity area not easily accessible to residents. Outdoor patio was surrouned by large boxes, bed mattresses and pervious residents’ wheelchairs which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 07/31/2024 Plan of Correction 1 2 3 4 The Administrator has also agreed to read regulation entirely and send LPA a self-certified letter that the regulation 87219(h)(2) was read and understood. Administrator has also agreed to send LPA proof the outdoor activity areas are accessible to the residents.”
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Licensing Program Analyst (LPA) Mary Rico made an unannounced visit to the facility. The purpose of the visit was to conduct a required comprehensive annual inspection. LPA met with caregiver Jocylyn Late and was granted entry to the facility. Licensed capacity is (14) current census (11). LPA was accompanied by caregiver Jocylyn Late and Administrator Francisco Balisl to conduct a general overall inspection, which included, but was not limited to, the following: Physical Plant: The facility is operating in the capacity approved by Community Care Licensing (CCL). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature. LPA inspected client bedrooms; they are equipped with required furniture such as: mattresses, night stands, storage space, and sufficient lighting; bathrooms were clean, and appliances were operating appropriately. LPA observed sufficient furniture and lighting throughout the facility. The facility is equipped with operating smoke detectors and carbon monoxide alarms. Posters such as personal rights, the CCL complaint poster, and the disaster plan were posted in a common area. Cleaning supplies, toxins, sharps, and other dangerous items were kept inaccessible to residents in care. There was a designated office for client/staff files. During facility tour, LPA observed outdoor activity area not easily accessible for residents in care. Outdoor patio was surrounded by large boxes, bed mattresses and pervious residents’ wheelchairs. Administrator had agreed to relocate items to their storage space. Food Service: Non-perishable and perishable food supply is sufficient for number of clients in care. Facility has a variety of food available for clients. Dishes, cups, and utensils were also stored properly. Care & Supervision: Facility has sufficient care staff for coverage 24 hours a day, 7 days a week. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Record Review: LPA reviewed (3) resident files for admission agreements, updated physician reports, and needs and services plans. 1 out the 3 residents did not have their annual medical assessment, which is required for dementia residents. R1 last medical assessment was conduct in 2021. LPA reviewed (3) resident medications. 1 out of the 3 residents prn medication, did not have the exact date and time it was provided. LPA also reviewed (3) staff files for First Aid/CPR certification, criminal record clearance, trainings, and health screenings. Based on the observations made during today’s visit, two (2) Type A and one (1) Type B deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC809) was discussed and provided to Administrator Francisco Balisl. Along with a copy of appeal rights.
1 older inspection from 2022 are not shown above.
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