Acacia Guest Home-anaheim.
Acacia Guest Home-anaheim is Ranked in the top 40% of California memory care with 14 CDSS citations on record; last inspected Oct 2025.
A small home, reviewed on public record.
Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · FREE
Acacia Guest Home-anaheim has 14 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
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Citation history, plotted month by month.
14 deficiencies on record. Each bar is a month with a citation.
Finding distribution
14 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Acacia Guest Home-anaheim's record and state requirements.
The facility has 6 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Three deficiencies citing §87705 or §87706 dementia-care requirements are on file — can you provide the written dementia-care program required by §87705 and your corrective-action plan for each cited deficiency?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
One complaint is on file with CDSS — was it substantiated, and what remediation did the facility take in response to substantiated findings?
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Every inspection visit, verbatim.
8 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-10-21Annual Compliance VisitNo findings
Plain-language summary
This was a follow-up inspection visit to verify that the facility had corrected three violations found during its annual inspection in October 2025. The inspector confirmed that all three deficiencies had been fully corrected and cleared them. The facility received official clearance letters confirming the corrections were complete.
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Licensing Program Analyst (LPA) Samer Haddadin arrived at the facility to conduct a Plan of Corrections (POC) visit. During the annual inspection conducted on October 17, 2025, the facility was issued three citations. During today’s visit, LPA verified that the following deficiencies had been corrected: · 87303(e)(6) · 87555(b)(26) · 87303(e)(5) Based on observations and verification, LPA determined that all previously issued Plans of Correction had been fully met. The deficiencies were cleared, and this report was reviewed with the Administrator. LPA provided the facility with official deficiency clearance letters at the conclusion of the visit.
2025-10-17Other VisitType A · 3 findings
Plain-language summary
During an annual inspection, the facility was found to have issues with one bathroom that was not working properly due to a leaking showerhead and clogged drain, and the facility did not have the required amount of emergency food and water supplies on hand. The facility passed other safety checks including operational smoke and carbon monoxide detectors, secure storage of hazardous items, and unobstructed emergency exits, and all resident and staff records were current.
“Based on observation the licensee did not comply with the section cited above ; Restroom (1)non-operational due to a leaking showerhead from the main pipe and a clogged bathtub drain which poses an immediate health and safety risk to persons in care. POC Due Date: 10/20/2025 Plan of Correction 1 2 3 4 AD to fix restrrom leaking showerhead and clogged bathtub by POC due date”
“Based on observation the licensee did not comply with the section cited above ; facility does not have supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days which poses an immediate health and safety risk to persons in care. POC Due Date: 10/20/2025 Plan of Correction 1 2 3 4 AD to buy food ASAP and send proof to LPA by POC due date”
“Based on observation the licensee did not comply with the section cited above by not having a slip-resistant mat in restrrom (1) which poses a potential health, safety risk to persons in care. POC Due Date: 10/24/2025 Plan of Correction 1 2 3 4 AD to buy slip-resistant mats and provide proof to LPA by POC due date”
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Licensing Program Analyst (LPA) Samer Haddadin conducted an unannounced Required – Annual Inspection at the facility. Upon arrival, LPA was greeted and granted entry by Care Staff Briyan Yosjaya, who was informed of the purpose of the visit. Administrator (AD) Jacklyn Concepcion arrived shortly thereafter. During the inspection, LPA, accompanied by facility staff, conducted a comprehensive tour of the interior and exterior of the facility, including common areas, residents’ bedrooms, kitchen, and garage. The facility is a single-story home consisting of four bedrooms and two bathrooms, with a detached garage. At the time of the visit, six residents were in care. LPA observed the kitchen area and confirmed that all appliances were operational. Knives and cleaning chemicals were properly secured in a locked kitchen cabinet, inaccessible to residents in care. Restroom #1 was found to be non-operational due to a leaking showerhead from the main pipe and a clogged bathtub drain. Additionally, the shower lacked a non-slip mat. Water temperature in both restrooms measured between 107.6 and 109.6 degrees Fahrenheit, which is within the regulatory range. LPA toured the exterior of the facility and observed a shaded seating area available for residents’ use. All emergency exits were found to be unobstructed and easily accessible. Upon inspection of food supplies, it was determined that the facility did not maintain the required two-day supply of perishable food and seven-day supply of non-perishable food as required by regulation. {***CONTINUE***} 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Additionally, the facility did not have an emergency supply of food and water available. Smoke detectors and carbon monoxide detectors were tested and found to be operational. The fire extinguisher was fully charged, with a purchase date of August 29, 2025. A review of two resident files and two staff files indicated that all required documentation was current. LPA observed that the facility’s posted PUB 475 was not in compliance with the required regulatory size of 20 x 26 inches. Review of the emergency drill log showed that the most recent drill was conducted on September 23, 2025. Based on observations made during today’s inspection, deficiencies are being cited in accordance with Title 22, Division 6 of the California Code of Regulations. This report was reviewed with the Administrator, and a copy of the report and appeal rights were provided to the Administrator at the conclusion of the visit.
2024-12-11Annual Compliance VisitNo findings
Plain-language summary
During a follow-up visit on December 11, 2024, the facility demonstrated that it had corrected all four violations that were cited in an October inspection. The inspector confirmed that exit doors were unobstructed, medications were properly removed from the refrigerator, staff training had been completed, and required documentation was in place. All previously cited deficiencies were cleared.
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On 12/11/2024, LPA Dwayne Mason Jr arrived at the facility for the purpose of conducting a plan of corrections visit. On 10/28/2024, the facility was issued four citations as part of a complaint inspection and a case management visit. LPA reviewed documents and toured the facility. LPA observed all exit doors to be unobstructed. LPA observed all medication was removed from the facility refrigerator. LPA received documentation for an in-service training conducted on 10/31/2024. LPA received complete LIC9182 for the staff that were previously not associated to the facility. Based on today's visit, LPA determined the plans of correction previously issued were fulfilled. LPA cleared the deficiencies and reviewed this report with the Administrator. LPA also provided the facility with the deficiency clear letters.
2024-12-05Other VisitType A · 7 findings
Plain-language summary
During a routine facility inspection, inspectors found several maintenance and safety issues including a non-functioning stove burner due to grease buildup, loose kitchen drawers, mold and mildew in a shower, and cleaning supplies stored where residents could access them; staff also immediately removed scissors and wound spray from a resident's bedroom during the tour. Medical records for two residents with dementia had not been updated by a physician in over two years, with the most recent reports from mid-2023. The facility had adequate staffing documentation, working smoke and carbon monoxide detectors, and met food supply requirements.
“Based on observation, the licensee did not comply with the section cited above with leaving cleaning supplies in resident's room which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/06/2024 Plan of Correction 1 2 3 4 AD removed items and will provide training to staff and e mail LPA by POC due date”
“Based on observation, the licensee did not comply with the section cited above by leaving scissors in resident' romm which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/06/2024 Plan of Correction 1 2 3 4 AD secured the scissors and will provide training to staff and e mail LPA by poc due date”
“Based on observation, the licensee did not comply with the section cited above by leaving cleaning supplies in backyard and over the counter med in resident's room which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/06/2024 Plan of Correction 1 2 3 4 Items were secured and AD will provide training and e mail LPA by POC due date”
“Based on observation, the licensee did not comply with the section cited above by leaving grease and oil on oven and unsafe kitchen drawers not intact and falls if open which poses an potintail health, safety or personal rights risk to persons in care. POC Due Date: 01/02/2025 Plan of Correction 1 2 3 4 AD will fix and clean kitchen drawers and grease and send profe via e mail to LPA by POC due date”
“Based on observation, the licensee did not comply with the section cited above by having mold in restroom and mildew all around the glass shower door which poses an potential health, safety or personal rights risk to persons in care. POC Due Date: 01/02/2025 Plan of Correction 1 2 3 4 AD will clean and paint restroom and e mail profe to LPA via e mail by POC due date”
“Based on observation, the licensee did not comply with the section cited above by having grease and broken kitchen drawers which poses an potential health, safety or personal rights risk to persons in care. POC Due Date: 01/02/2025 Plan of Correction 1 2 3 4 AD will fix and e mail LPA by POC due date”
“Based on observation, the licensee did not comply with the section cited above by not having annual physician report for 2/3 dementia residents which poses an potential health, safety or personal rights risk to persons in care. POC Due Date: 01/02/2025 Plan of Correction 1 2 3 4 AD will obtain Phsician report and e mail LPA by POC due date”
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LPA toured the inside and outside of facility with (AD) and observed the following: The facility is a 4-bedroom, 2-bathroom, 1-story house with detached garage that is being used for storage. Resident Bedrooms: the 3 resident bedrooms are spacious and have all required furniture per regulations: Lights, chairs, linens, and storage for each resident bedroom. LPA found a pair of scissors, Skintegrity Spray for wounds and Clorox disinfectant wet napkins in one of the resident’s rooms. AD immediately removed and locked the items. The fourth bedroom is for staff and also had all required elements per regulation. LPA toured the kitchen and observed grease and left over oil splashes on stove and around the oven; stove had five burners and only 4 worked due to grease and oil being stuck. AD tried to clean stove and was unable to make the burner work. 7 kitchen drawers were loose and not intact in place. LPA checked restroom one and observed chipped paint in the shower area. Shower had a glass door which had mold and mildew around the rim and edges of the door. LPA checked water temperature and it was tested between 109.9 and 110.9 Degree Fahrenheit. LPA checked Carbon Monoxide, Smoke Detectors and all tested operational. Fire Extinguisher was in the green, fully charged, and last checked on July 17 th , 2024. LPA checked food sully and the facility had the 2 days perishable and 7 days nonperishable food supply per regulation. LPA toured the outside of the facility and observed a shaded area with chairs and space for residents’ activities and enjoyment. LPA found full bottle of Windex, and Clorox in a blue bucket and accessible to residents in care. During record review, LPA observed that fire drills are conducted monthly. Staff records showed all required documentation including valid CPR.(..CONTINUE 809C....) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA checked three residents’ file and observed that 2 out of 3 residents had dementia and none had a recent physician report: Resident (R1) last physician report was 8/14/23 and R2 physician report was 06/08/2023. Based on the observation made during today’s visit, deficiencies are being citied today in the areas inspected per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted, and a copy of this report was provided to the AD.
2024-10-28Other VisitType A · 3 findings
Plain-language summary
This was a case management visit where an inspector found three violations: a staff member working at the facility who was not properly registered with the facility (though they were cleared to work in similar facilities), medication stored unlocked in a refrigerator where residents could access it, and two doors blocking emergency exits. Citations were issued for each of these issues.
“comply with the section cited above due to medication being stored in the refrigerator without being locked.”
“Based on a record review, the licensee did not comply with the section cited above as one out of two staff members present at the facility were not associated to the facility. This poses/posed a potential health, safety or personal rights risk to persons in care.”
“were observed to be obstructed by a bed frame and box spring in one room. The other room's door was blocked by a small dresser.”
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Licensing Program Analyst (LPA) Dwayne Mason Jr. arrived at the facility unannounced for the purpose of conducting a Case Management visit for the purpose of issuing deficiencies observed. LPA met with Caregivers Briyan Yosjaya and Brandy Guinto. While at the facility, LPA reviewed the staff members associated at the facility. LPA observed a staff member working at the facility at the time of the visit was not associated to the facility. LPA verified the staff member is cleared to work in CCLD facilities, but the staff member was not associated to the facility. A citation is being issued. While at the facility, LPA observed unlocked medication in the facility refrigerator. LPA determined the medication was accessible to residents in care. A citation is being issued. While at the facility, LPA observed two doors blocking emergency exits from the facility. LPA noted doors were not blocked in a way that prevents any resident from accessing the rest of the facility. A citation is being issued.
2024-10-17Other VisitType B · 1 finding
Plain-language summary
On October 17, 2024, inspectors conducted a visit to address previous deficiencies and found that two staff members working at the facility were not officially associated with the facility, despite having passed criminal background clearances. The facility was issued one deficiency related to this finding. An exit interview was held with the administrator to discuss the results.
“Based on a record review, the licensee did not comply with the section cited above as two out of two staff members present at the facility were not associated to the facility. This poses/posed a potential health, safety or personal rights risk to persons in care.”
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On 10/17/2024, LPA Dwayne Mason Jr arrived at the facility for the purpose of conducting a case management visit for deficiencies. LPA was greeted and granted entry by facility staff. LPA met with Administrator (AD) Jacklyn Concepcion and explained the purpose for the visit. LPA reviewed Guardian and the Licensing Information System. Based on record review, LPA observed the two staff members working at the facility at the time of the inspection are not associated to the facility. LPA noted both staff members have obtained their criminal record clearance, but are not associated to the Acacia Guest Home-Anaheim facility. Based on today's inspection, one deficiency is being issued. An exit interview was conducted and a copy of this report was provided.
2023-12-19Other VisitNo findings
Plain-language summary
This was a pre-licensing inspection of a new memory care home under new ownership. The inspector found the 4-bedroom house met all safety requirements, including working smoke and carbon monoxide detectors, locked medication and hazardous materials storage, clean bathrooms with proper water temperature, adequate food supplies, and operational emergency exits. The facility is ready for final licensing approval.
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Licensing Program Analyst (LPA) Sean Haddad conducted this announced inspection for the purpose of conducting a pre-licensing inspection. LPA met with Staff #1 (S1) Zepta Tamba, discussed the purpose of the inspection, and toured the facility. Applicant (AP) Jacklyn Peng L Concepcion arrived during the inspection. Facility is to operate a Residential Care Facility for the Elderly. Application was submitted to Community Care Licensing on 07/13/2023. This is a change of ownership with persons in care. During the inspection, LPA and AP observed the following: Structure: facility is a 4-bedroom, 2-bathroom, 1-story house with detached garage that is being used for storage. Facility telephone number is (714) 671-8329. Resident Bedrooms: the 3 resident bedrooms are spacious and will easily accommodate the residents’ furnishings. Lights, chairs, linens, and storage for each resident bedroom inspected. Staff Bedrooms: the 1 staff bedroom is spacious and will easily accommodate the staff’s furnishings. Bathrooms: were clean, faucets and toilets were operational. Water temperature: tested at 109 degrees F in the resident bathroom. Linens & Hygiene Supplies: new linens and fully stocked linen closets were observed. Emergency Phone Numbers, Exit Plan & Menu: reviewed. Food Service: 2 days perishable and 7 days nonperishable food supply reviewed. Carbon Monoxide, Smoke Detectors, Fire Extinguisher: observed and tested. Appliances: stove burners, microwave, washer, and dryer inspected. Knives: observed locked in the kitchen drawer. Toxins: observed locked in the kitchen and garage. Medication cabinet is locked. First-Aid Kit & Activity Supplies: observed and available. Resident & Staff Files: LPA reviewed 3 resident files and 1 staff file. Fire clearance was approved by Anaheim Fire Department on 09/08/2023. Backyard exit gate is operational and unlocked. Backyard has shaded area for outdoor activities and sufficient seating for residents. Component III was completed with AP during today’s inspection. Facility is currently operating under the liability insurance of current facility ANGEL ROSE RESIDENCE (306005228). AP will switch liability insurance to new facility once the application is approved. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 During the inspection, LPA explained the process of this application and about the post licensing inspection once the facility is licensed. AP was informed today that the facility is ready for licensure and final approval will be processed by the CAB supervisor in Sacramento. An exit interview was conducted and a copy of this report was discussed with and provided to AP.
2023-12-11Complaint InvestigationNo findings
Plain-language summary
This was a pre-licensing telephone interview for a new memory care facility with capacity for 6 residents. The administrator confirmed understanding of California licensing laws, facility operations, staffing requirements, admission policies, emergency procedures, and complaint reporting through a comprehensive interview. No violations were identified.
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Facility Type: RCFE Application Type: CHOW Capacity: 6 Census (if any clients in care): 3 Interview Method: Telephone interview On 2/11/2023, applicant/administrator participated in COMP II. Identification of the applicant / administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant / administrator confirmed that they have read and understand community care facility licensing laws included in the Health and Safety Codes and the California Code of Regulations Title 22. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readiness
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