Britta Care.
A small home, reviewed on public record.
Compared to 68 California facilities with a similar number of beds.
RCFE · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
Citation history, plotted month by month.
28 deficiencies on record. Each bar is a month with a citation.
Finding distribution
28 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Britta Care's record and state requirements.
The facility has 6 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The October 30, 2025 inspection cited a deficiency under §87705 or §87706 (dementia care) — can you provide your corrective-action plan for that cited item and documentation of the remediation steps you took?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
California Title 22 §87705 requires a written dementia-care program for memory-care facilities — can you provide that written program for families to review?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
5 inspections in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.
2026-08-12Other VisitType A · 17 findings
“Based on LPA observation and facility sketch review the licensee did not comply with the section cited above in one of five residents which poses an immediate health and safety risk to persons in care. POC Due Date: 08/13/2026 Plan of Correction 1 2 3 4 AD will move non-ambulatory resident from bedroom #1 to bedroom #5; which is a non-ambulatory room.”
“Based on LPA observation the licensee did not comply with the section cited above in five of five residents which poses an immediate health and safety risk to persons in care. POC Due Date: 08/13/2026 Plan of Correction 1 2 3 4 Staff immediately located the key to lock the knives drawer.”
“Based on LPA's observation the licensee did not comply with the section cited above in one of five residents which poses an immediate health and safety risk to persons in care. POC Due Date: 08/13/2026 Plan of Correction 1 2 3 4 Staff immediately removed the pre-poured medications for one of five residents into the secured drawer.”
“Based on LPA interview and record review the licensee did not comply with the section cited above in one of five resident files which poses an immediate health and safety risk to persons in care. POC Due Date: 08/13/2026 Plan of Correction 1 2 3 4 AD to obtain TB documentation for one of five residents and email paperwork to LPA by end of business 8/13/2026.”
“Based on LPA's observation and record review, the licensee did not comply with the section cited above in five of five residents in care which poses an immediate health, safety and personal rights risk to persons in care. POC Due Date: 08/13/2026 Plan of Correction 1 2 3 4 AD will complete LIC 610E and email LPA by end of business 8/13/2026.”
“Based on LPA interviews and record review, the licensee did not comply with the section cited above in five of five residents which poses an immediate health and safety risk to persons in care. POC Due Date: 08/13/2026 Plan of Correction 1 2 3 4 AD will provide a quarterly fire drill training and submit signed documentation of all participants, the date and review the LIC 610E via email to LPA by end of business 8/13/2026.”
“Based on LPA observation and intervew the licensee did not comply with the section cited above for five of five residents in care which poses a potential health, safety and personal rights risk to persons in care. POC Due Date: 09/11/2026 Plan of Correction 1 2 3 4 AD will post a facility approved Admissions Agreement in a public common area by POC due date.”
“Based on LPA's observation, interview and file review, the licensee did not comply with the section cited above in one of five staff which poses a potential health and safety risk to persons in care. POC Due Date: 09/11/2026 Plan of Correction 1 2 3 4 AD obtain a LIC 503 Health Screening Report and TB for one of five staff members”
“Based on LPA's record review, the licensee did not comply with the section cited above in one of five staff files which poses a potential personal rights risk to persons in care. POC Due Date: 09/11/2026 Plan of Correction 1 2 3 4 AD has completed CEUs and will continue to work with ACB to obtain a current Administrator's Certificate by POC due date.”
“Based on LPA interviews and file review the licensee did not comply with the section cited above in five of five staff members which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/11/2026 Plan of Correction 1 2 3 4 AD will continue to have staff do online trarining and will document annual trainings. AD will email LPA completed trainings by 9/11/2026.”
“Based on LPA interviews and file review the licensee did not comply with the section cited above in five of five staff files which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/11/2026 Plan of Correction 1 2 3 4 AD will continue to have staff complete training and print certificates in staff files by POC due date.”
“Based on LPA interviews and record review, the licensee did not comply with the section cited above in five of five staff members which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/11/2026 Plan of Correction 1 2 3 4 AD will continue to provide staff trainings and will document for each staff member's file.”
“Based on LPA file review, the licensee did not comply with the section cited above in three of five residents which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/11/2026 Plan of Correction 1 2 3 4 AD will look for signed Admissions Agreements or complete new ones for three of five residents. AD will email LPA by POC due date with the required documents.”
“Based on LPA observations, record review and interviews, the licensee did not comply with the section cited above in five of five residents which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/11/2026 Plan of Correction 1 2 3 4 AD will reconcile medication lists per physican's orders for the resident files by POC due date.”
“Based on LPA's interviews and file review, the licensee did not comply with the section cited above in three of five residents which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/11/2026 Plan of Correction 1 2 3 4 AD will complete resident appraisals for three of five residents by POC due date.”
“Based on LPA's file review and interview the licensee did not comply with the section cited above in two of five residents which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/11/2026 Plan of Correction 1 2 3 4 AD will complete resident appraisals by POC due daye.”
“Based on LPA's interviews and file review, the licensee did not comply with the section cited above in five of five staff which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/11/2026 Plan of Correction 1 2 3 4 AD will continue to provide ongoing dementia training to five of five staff. AD will email LPA documentation by 9/11/2026.”
Read raw inspector notesClose inspector notes
Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to the facility today to conduct an Annual Required Evaluation. LPA was greeted and granted entry by staff at 8am. During today’s visit, LPA met with Administrator (AD) Frank Mangisi and explained the purpose of the visit The facility is a single-story seven bedroom, three bathroom residence with an approved fire clearance of two ambulatory and four non-ambulatory residents. Bedrooms #2, #4 and #6 are approved for non-ambulatory but does not match the facility sketch or physical plant. The facility has an approved hospice waiver for six. Currently the facility has a census of five residents in care in which two receive hospice services. A non-ambulatory resident was in an ambulatory room and will be relocated to the non-ambulatory room which, per facility sketch and physical plant, is bedroom #5. A deficiency will be cited. There are six private rooms and one staff room. During today’s visit, LPA toured the facility and inspected the physical plant . The facility was 71 degrees Fahrenheit and was clean with no odors detected. Three residents were going to eat breakfast and two residents remain in their rooms and receive hospice services. The fire extinguisher was charged and inspected on 5/19/2026. The facility has not conducted a quarterly fire drill and a deficiency will be given Smoke and carbon monoxide detectors were tested and operational. The hot water temperature was tested in three of three bathrooms. The temperature ranged between 110.5 to 113.1 degrees Fahrenheit. LPA toured the kitchen and observed the facility had two days of perishable items and seven days of non perishable food items present. The knives drawer was not secured and one of five resident medications were not secured. Staff immediately locked the knives drawer and medication. Deficiencies will be cited. (Continued on LIC 809-C) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 (Continued from LIC 809) Kitchen appliances were in working order and pantry and cabinets were clean. LPA observed the washer and dryer in the garage were operational with additional emergency supplies. LPA observed medication storage was secured but could not determine if medications are being given as prescribed. LPA toured the exterior of the property and noted there was ample outdoor space for activities and a shaded seating area. Pathways were clear of hazards and obstructions. The facility has current liability insurance. LPA reviewed five of five staff training and fingerprint records. Staff do not have trainings documented and the Administrator's Certificate has lapsed. LPA conducted a complete review of resident records and one of five files did not have Tuberculosis documentation and three of five resident files did not have Admissions Agreements. Deficiencies for staff and resident record keeping have been given. LPA spoke with Administrator regarding the Technical Support Program (TSP) and an informal meeting in the Regional Office. The following deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with Administrator (AD) Frank Mangisi and a copy of this report was given to the facility along with a copy of the LIC 858, LIC 859; LIC 809-Ds, LIC 9102-TVs and Appeal Rights.
2025-10-30Other VisitType A · 7 findings
Plain-language summary
During a required annual inspection, the facility was found to have multiple compliance gaps: two staff members lack required fingerprint clearance, medical assessments and tuberculosis testing were missing for three residents, personnel and resident records were incomplete, required staff training documentation was not maintained, and emergency drills were not being conducted quarterly. The facility also needs to repair a smoke detector and light fixture, deep clean kitchen appliances, and provide proof of liability insurance. An immediate civil penalty was issued along with a list of required corrections.
Read full citation text (7)Hide full citation text
“Based on interview and record review, the licensee did not comply with the section cited above in which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 10/31/2025 Plan of Correction 1 2 3 4 Admin stated that proof of liability insurance will be submitted to LPA by POC due date.”
“Based on observation the licensee did not comply with the section cited above in one of three staff, R3, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 10/31/2025 Plan of Correction 1 2 3 4 Admin stated that proof of health screening will be submitted to LPA by POC due date.”
“Based on observation the licensee did not comply with the section cited above in two out of three staff, R2 and R3, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 10/31/2025 Plan of Correction 1 2 3 4 Admin stated that proof of fingerprint clearance receipts, and a written Acknowledge of Understanding of the said deficiency will be submitted to LPA by POC due date.”
“Based on interview and record review, the licensee did not comply with the section cited above in three out of four staff, R2-R4 which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/07/2025 Plan of Correction 1 2 3 4 Admin stated that proof of CPR/first aid certificates for R2-R4 will be submitted to LPA on or before POC due date.”
“Based on interview and record review, the licensee did not comply with the section cited above in review of two out of two personnel files which R2 and R3 did not meet their 40 hour trianing which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/02/2026 Plan of Correction 1 2 3 4 Administrator that proof of 40 hour training for R2 and R3 will be submitted to LPA by POC due date.”
“Based on record review, the licensee did not comply with the section cited above in three out of six residents, R2, R4, and R5, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/07/2025 Plan of Correction 1 2 3 4 Administrator stated that proof of medical assessments (LIC602s) and TB test results for R2, R4, and R5 will be submitted to LPA by POC due date.”
“Based on file review, the licensee did not comply with the section cited above in six out of six residents which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 12/31/2025 Plan of Correction 1 2 3 4 Administrator stated that proof of reappraisals and care plans for all residents will be submitted to LPA by POC due date.”
Read raw inspector notesClose inspector notes
Licensing Program Analyst (LPA) Jessica Cho arrived unannounced for the purpose of conducting the Required 1-Year annual evaluation using the CARE Inspection Tool. LPA was greeted and granted entry by Caregiver Joel Castillo and explained the reason for the visit. Administrator (Admin) Frank Mangisi arrived on premise to assist with the inspection. The administrator's certificate for Frank Mangisi is expired and is pending completion of course work for 2025. Admin completed 28 out of 40 hours for this year and indciated that all course work will be completed by November 30, 2025. The following was observed during the inspection: This is a single story residential home comprised of six private resident bedrooms and three shared and one private resident bathrooms. There is an additional bedroom occupied by two live-in staff. Facility operates within the conditions and limitations specified on the license. LPA observed six residents in care and two caregivers on duty during the visit. All common areas were inspected which includes the attached two car garage which also serves as a storage and laundry area. LPA inspected all bedrooms. The resident bedrooms' were appropriately furnished, beds and bedding supplies were in good condition, adequate lighting was provided, and sufficient storage space for each residents' personal belongings were observed. All bathrooms were found be in compliance, clean, and operational. Slip resistant mats were provided. The hot water temperature in the resident bathrooms measured at 116.6, 107.6, 111.7, and 106.5 degrees Fahrenheit. LPA observed sufficient two-day supply of perishables and seven-day supply of non-perishable food in the kitchen. LPA tested and observed all four burners lighted unassisted. The toxins, disinfects, sharps, and medications were secured and inaccessible. LPA observed the interior/exterior kitchen appliances and pantry needed a deep cleaning as well as replacing one light fixture in the hallway. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA toured the exterior portion of the facility. The outdoor passageway is free of obstruction. The two exit gates on each side of the property was functional, and there were sufficient seating and shading in the patio area. The fireplace was appropriately screened. The two fire extinguishers were purchased on today's date per proof of receipt. The smoke/carbon monoxide detectors and all auditory devices tested operational except one smoke detector in the hallway. LPA observed emergency food/water in the garage. The first aid kit had all necessary elements. Facility is not conducting quarterly emergency drills. Admin stated that the drill will be conducted per shift next month. LPA reviewed two personnel files in which discrepancies were found. LPA confirmed per review of the Licensing Information System (LIS) Facility Personnel Report Summary and Guardian Background Check System that two out of the three staff were not fingerprint cleared, Staff #2 (S2) and Staff #3 (S3). Per file review, personnel records were incomplete and not maintained on file. LPA was unable to verify the initial 40 hour training records for S2 and S3, no health screening (which includes Tuberculosis (TB) test results) for S3 was maintained, and CPR/First Aid certificates for S2 to Staff #4 (S4) were missing. LPA reviewed six resident files and discrepancies were found as complete resident records were not maintained on file for all residents, reappraisals were not conducted for all residents, no medical assessments including TB tests were not completed for three out of six residents (Resident #2 (R2), Resident #4 (R4), and Resident #5 (R5). LPA found no medication errors in review of two out of six residents'. The following was addressed during the visit: to ensure complete resident/personnel records are maintained on file and readily available for review, obtain medical assessments/TB testing for R2, R4, and R5, to complete reappraisals and care plans for all residents, to provide proof of fingerprint clearance receipts tomorrow for S2 and S3, to obtain health screening and TB test result for S3, ensure both staff receives 40 hour training and documentation of training is maintained, to conduct quarterly emergency drills per shift effective November 2025, to deep clean the kitchen appliances and pantry, to repair one smoke detector and one light fixture, and to submit proof of liability insurance. Based on the observations made during today's visit, deficiencies are being cited and an immediate civil penalty is being assessed. Advisory Notes are also being issued. An exit interview was conducted with Administrator Frank Mangisi, and a copy of this report including the LIC858/859, and appeal rights were provided at exit.
2024-10-25Annual Compliance VisitNo findings
Plain-language summary
This was a follow-up inspection on May 02, 2026 to verify that the facility had corrected a training deficiency cited in October 2024. The facility had completed the required corrections, and inspectors found no new deficiencies during today's visit.
Read full citation textHide full citation text
Read raw inspector notesClose inspector notes
On this day Licensing Program Analysts (LPAs) Alvaro Ramirez, Jr. and Brandon Lopez made an unannounced Plan of Correction (POC) visit in conjunction with the Required 1 Year Inspection and citation issued on October 02, 2024. LPAs were greeted and granted entry into the facility by Caregiver Norkisa Baladec. LPAs explained the reason for the visit. On October 18, 2024, AD failed to correct the following: *Deficiency cited under Title 22 Regulation 1569.625(b)(2) pertaining to training requirements . As of 10/25/24, Deficiency cited under Title 22 Regulation pertaining to training requirements has been CLEARED. Based on the observations made during today's visit, no deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with facility representative and a copy of this report were provided at the time of this visit.
2024-10-02Annual Compliance VisitNo findings
Plain-language summary
This was a follow-up inspection on October 2, 2024, to check whether the facility had corrected violations found during a routine inspection in September 2024. The facility corrected three of four violations: they completed required pre-admission assessments, fixed issues related to CPR and first aid training requirements, and addressed resident rights concerns, but they failed to complete an additional 20 hours of annual staff training as required, and a civil penalty was issued for this non-compliance.
Read full citation textHide full citation text
Read raw inspector notesClose inspector notes
On this day Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. made an unannounced Plan of Correction (POC) visit in conjunction with the Required 1 Year Inspection and citations issued on September 16, 2024. LPA was greeted and granted entry into the facility by Caregiver Norkisa Baladec and explained the reason for the visit. On 09/17/24, AD failed to correct the following: *Deficiency cited under Title 22 Regulation 87456(a)(2) pertaining to Evaluation of Suitability for Admission . As of 10/02/24, Deficiency cited under Title 22 Regulation pertaining to Evaluation of Suitability for Admission has been CLEARED. Licensee has completed the pre-admission appraisal for two residents. On 09/23/24, AD failed to correct the following: *Deficiency cited under Health and Safety Code 1569.618(c)(3) pertaining to Other Provisions . As of 10/02/24, Deficiency cited under Health and Safety Code pertaining to Other Provisions has been CLEARED. LPA observed that the cardiopulmonary resuscitation (CPR) training and first aid training cards expired on September 2026. On 09/23/24, AD failed to correct the following: *Deficiency cited under Health and Safety Code 1569.625(b)(2) pertaining to Other Provisions ( training requirements shall also include an additional 20 hours annually) . As of 10/02/24, Deficiency cited under Health and Safety Code pertaining to Other Provisions has been not been CLEARED; a Deficiency and Civil Penalty was issued today. CONTINUED ON LIC809-C... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 On 09/23/24, AD failed to correct the following: *Deficiency cited under Title 22 Regulation 87468(c)(2)(A) pertaining to Personal Rights of Residents . As of 10/02/24, Deficiency cited under Title 22 Regulation pertaining to Personal Rights of Residents has been CLEARED. Based on the observations made during today's visit, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with Administrator (AD) Frank Mangisi and a copy of this report along with the LIC809D and Appeal Rights were provided at the time of this visit.
2024-09-16Annual Compliance VisitType A · 4 findings
Plain-language summary
This was the facility's required annual inspection. Inspectors found that the building, bedrooms, bathrooms, and safety equipment were in good condition, but identified two violations: two resident files were missing required pre-admission health assessments, and both staff members on duty had expired CPR certifications.
Read full citation text (4)Hide full citation text
“Based on record review, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPA observed that two of six resident records did not have a pre-admission appraisal and/or the pre-admission appraisal was blank. POC Due Date: 09/17/2024 Plan of Correction 1 2 3 4 Licensee to email a pre-admission agreement for both residents to LPA by POC due date.”
“Based on record review, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. LPA observed that two of two staff have expired cardiopulmonary resuscitation (CPR) cards. POC Due Date: 09/23/2024 Plan of Correction 1 2 3 4 Licensee to provide valid CPR cards for two of two staff.”
“Based on record review, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/23/2024 Plan of Correction 1 2 3 4 Licensee to email updated trainings for Staff 1 (S1) and S2 by POC due date.”
“Based on observation, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/23/2024 Plan of Correction 1 2 3 4 Licensee to email LPA POC by POC due date.”
Read raw inspector notesClose inspector notes
Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. conducted an unannounced visit for the Required 1 Year Inspection. LPA explained the purpose of today’s visit, and was greeted and granted entry by Caregiver Norkisa Baladec. Administrator (AD) Frank Mangisi arrived shortly after. For today’s visit, LPA observed a total of six residents in care and two staff members on duty. LPA Ramirez toured the interior and exterior portions of the facility with caregiver Baladec. The facility is a single level structure and is licensed for two ambulatory residents and four non-ambulatory residents, of which six may be on hospice and zero bedridden. There are a total of seven bedrooms, of which six are resident bedrooms, and one private bedroom for staff. During the tour LPA did not observe the 20"x26" complaint poster (PUB 475).LPA Ramirez toured each bedroom in the facility and observed that bedrooms were provided with furniture in good repair, clean linens, adequate storage space, and kept free of tripping hazards. Smoke and carbon monoxide detector and auditory exit alarms were tested and operational. There are a total of four restrooms. Restrooms were observed to be in good repair, toilets were operational, and grab bars and non-skid floor mats were provided. Water temperature tested between 105.2-107.4 degrees Fahrenheit. Facility met the minimum two-day perishable and seven-day non-perishable food supplies. Sharp items and knives were locked and inaccessible to residents in care. Fire extinguisher was charged and located by the living room. CONTINUED ON LIC809-C... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA observed the emergency disaster and evacuation plan which is located by the entryway. Facility had back-up emergency food. Licensee was reminded to have additional emergency water supply. LPA observed that First Aid Kit had all the required components. LPA observed that medications and toxins were locked and inaccessible to residents in care. For the exterior portion, LPA Ramirez observed a shaded area, patio furniture, and the grounds were free of any hazards. There are two gates in the backyard, which both are self-closing and self-latching. No bodies of water were observed. During today's visit LPA observed residents watching television shows. LPA reviewed six resident files and two staff files. LPA observed that two of six resident records did not have a pre-admission appraisal and/or the pre-admission appraisal was blank; a Deficiency was issued today. LPA observed that two of two staff have an expired cardiopulmonary resuscitation (CPR) card; a Deficiency was issued today. LPA interviewed residents and staff present. For today's visit deficiencies were issued per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted with AD Mangisi. A copy of this report was provided at the time of exit.
1 older inspection from 2022 are not shown above.
Get the complete record, translated into plain language — emailed to you.
Other facilities in Orange County.
Other memory care facilities in Orange County with similar care offerings.
Full Inspection Record
Family reviews
No reviews yet — be the first to share your experience
Other memory care options nearby.
More options in neighboring cities
Licensed memory care in other cities within this county region — useful when your search radius crosses city limits.