Revelle Senior Living King of Prussia.

“In September 2025, a resident reported a missing necklace to staff, but the home did not report this incident to the Department within 24 hours as required. This is a repeat violation.”

“In September 2025, a resident reported a missing necklace to staff, but this allegation of abuse was not reported to the Area Agency on Aging as required.”

“A resident's preadmission screening form does not include the date it was completed, which is required to document that the determination was made within 30 days prior to admission.”

“Resident reported missing cash from their room (last seen 3 weeks prior) and another resident reported missing ring from bedroom after staff member entered room alone. The generic key fob accessible to all Medication Technicians was used to access the first resident's room during the period money went missing. Staff Person B, who had sole access to the second resident's room when the ring disappeared, was terminated and became a no-call/no-show.”

“Resident record does not include a photograph of the resident that is no more than 2 years old, as required by regulation.”

“A refund for a deceased resident (age 60 or older) was not issued within 30 days from the date the resident's room was cleared of personal property, as required by the Elder Care Payment Restitution Act.”

“No staff present in the kitchen were ServSafe certified between 07/20/25 through 07/29/25 and on 08/13/25. The PA Department of Agriculture Food Employee Certification Act requires one supervisory employee per food facility to obtain a nationally recognized food manager certification (ANSI-CFP) and be available during all hours of operation.”

“As of 8/12/2025, only seven of 58 personal care and memory care occupied rooms had locking cabinets for safeguarding resident belongings. Six of the seven installed cabinets used the same key without adequate key control restrictions, creating an inadequate system for safeguarding resident possessions.”

“Staff C grabbed a resident's arm and pulled the resident while telling another staff member the resident could be chased. When staff A intervened to prevent the resident from being taken away, staff C shoved and elbowed staff A. During the physical altercation between staff members, the resident fell to the ground. This constitutes physical abuse and mistreatment of the resident.”

“Staff C was overheard yelling at a resident saying "Sit down and don't stand up" while in the home's enclosed courtyard and was also overheard yelling at the resident while escorting them to their room, failing to treat the resident with dignity and respect.”

“The home did not conduct a criminal background check for Staff C prior to hire. Although Staff C was hired on 1/14/2025, the criminal record background check was not completed until 3/4/2025, violating hiring requirements under the Older Adult Protective Services Act.”

“The home failed to provide weekly housekeeping services as agreed upon in the resident-home contract. According to resident interview, housekeeping only cleaned the room three times a month instead of weekly.”

“During the safety walkthrough, the Memory Care unit's housekeeping room door was unlocked with multiple cleaning products unattended and accessible to residents. Not all residents of the home, including those on the Memory Care unit, have been assessed as capable of recognizing and using poisons safely.”

“A resident's most recent medical evaluation was completed on 3/07/2025, but the previous medical evaluation was not timely completed. The violation was incurred due to the former owner/operator's failure to maintain regulatory compliance in securing medical evaluations timely.”

“A resident's most recent assessment was not completed timely. The violation was incurred due to the former owner/operator's failure to maintain regulatory compliance in completing the Resident Assessment Support Plan (RASP) timely.”

“Administrator could not provide immediate access to staff training information and discharged resident refund information upon request by Department agent.”

“Four medication administration errors were not reported to the Department as required. Errors included residents not receiving prescribed medications at scheduled times and one resident receiving no medications throughout the day with no documentation of the reason.”

“Facility cited for multiple health and safety violations: Montgomery County Office of Public Health cited no certified Food Protection Manager on-site, no hand drying provision at hand sink, containers of food stored on freezer floor, single service containers stored with exposed food contact surfaces and on floor, and non-functioning temperature gauge on dish machine. Upper Merion Township Fire Department cited inoperable Jockey Pump for Fire Suppression Sprinkler System in violation of 2018 International Fire Code Section 901.6.”

“Direct care staff shall be trained annually in falls and accident prevention. Staff person B did not receive training in falls and accident prevention during the 2023 training year. This is a repeat violation.”

“An administrator shall have at least 24 hours of annual training relating to job duties. The administrator completed only 9 hours of Department-approved training in the 2023 training year.”

“Influenza Awareness Act (NH 1785) requires that Personal Care Homes must post required influenza information in a public place year-round. The home did not have the required influenza information posted in a public place.”

“When a resident moves out before 30 days after discharge notice, the home must issue a refund for unpaid rent and personal care services within 30 days. The resident was due a refund of $3,057.67 which was not issued timely.”

“The Department's poster of resident rights shall be posted in a conspicuous and public place in the home. The resident rights poster was not posted in a conspicuous and public place.”

“The administrator shall maintain a current list of names, addresses and telephone numbers of staff persons including substitute personnel and volunteers. The administrator could not provide a current list of substitute personnel.”

“The staff training plan must include: the name, position and duties of each direct care staff person; the required training courses for each staff person; and the dates, times and locations of scheduled training for the upcoming year. The home's training plan did not include these required elements. This is a repeat violation.”

“Wheelchairs, walkers, and other resident equipment must be clean, in good repair and free of hazards. An uncovered bedside mobility device on resident #3's bed had openings measuring 10 inches by 5 inches, exceeding FDA guidelines of less than 120mm (4¾ inches), and was not covered as required.”

“There are no signs indicating video surveillance by the front door of the home, violating resident privacy requirements.”

“On 6/20/23 and 7/1/23, from 11 pm to 7 am, 47 residents were present in the home with no staff person certified in First Aid or CPR present. This is a repeat violation from 12/13/22.”

“Direct care staff person A received zero hours of annual training in the training year 2022, failing to meet the 12 hours of annual training requirement.”

“Direct care staff person A did not receive required training on all seven mandatory topics during the training year 2022, including medication self-administration, resident needs instruction, dementia care, infection control, personal care service needs, safe management techniques, and care for residents with mental illness or intellectual disability.”

“Staff person A did not receive training in six required areas during the training year 2022, including fire safety, emergency preparedness, resident rights, the Older Adult Protective Services Act, falls and accident prevention, and new population groups.”

“Resident medication cards and empty containers with identifying information were left unlocked, unattended, and accessible on top of the medication cart in the memory care unit, violating record confidentiality requirements.”

“A resident's medication record did not include a current list of medications and contained medications that had been discontinued by the resident's physician but not removed from the record.”

“There are no signs indicating video surveillance by the front door of the home, violating resident privacy requirements.”

“On 6/20/23 and 7/1/23, from 11 pm to 7 am, 47 residents were present in the home with no staff person certified in First Aid or CPR present. This is a repeat violation from 12/13/22.”

“Direct care staff person A received zero hours of annual training in the training year 2022, failing to meet the 12 hours of annual training requirement.”

“Direct care staff person A did not receive required training on all seven mandatory topics during the training year 2022, including medication self-administration, resident needs instruction, dementia care, infection control, personal care service needs, safe management techniques, and care for residents with mental illness or intellectual disability.”

“Staff person A did not receive training in six required areas during the training year 2022, including fire safety, emergency preparedness, resident rights, the Older Adult Protective Services Act, falls and accident prevention, and new population groups.”

“Direct care staff person A, hired on an unspecified date, began providing unsupervised ADL services without completing and passing the Department-approved direct care training course and competency test.”

“Resident #1's most recent medical evaluation was completed on an unspecified date; the previous medical evaluation was completed on 4/14/21, exceeding the annual requirement.”

“Resident #2, prescribed medication twice daily, did not receive the medication on a specified date because the medication was not available in the home. This is a repeated violation (previously cited 3/30/22, 5/18/22, 6/3/22, 8/24/22).”

“An initial assessment was not completed for Resident #1 within 15 days of admission on an unspecified date.”