Pennsylvania · Bala Cynwyd

The Residence at Bala Cynwyd.

ALF · Memory Care86 bedsDementia-trained staff(610) 227-0801
Peer rank
Top 53% of Pennsylvania memory care
See full peer rank →
Facility · Bala Cynwyd
A 86-bed ALF · Memory Care with 28 citations on file.
Licensed beds
86
Last inspection
May 2026
Last citation
Nov 2025
Operated by
Snapshot

A large home, reviewed on public record.

The Residence at Bala Cynwyd

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Map showing location of The Residence at Bala Cynwyd
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Peer Comparison

Compared to 130 Pennsylvania facilities with a similar number of beds.

ALF memory care · 36-month window. Higher percentile = better performance on inspection record. Source: Pennsylvania Department of Human Services, Office of Long-Term Living.

Severity rank
24th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
17th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month PA DHS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

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The Record

Citation history, plotted month by month.

28 deficiencies on record. Each bar is a month with a citation.

Peer median 1 · dashed
Last citation: NOV 2025. Compared against peer median (dashed).
peer median
NOV 2025
Sep 2024as of Aug 2026

Finding distribution

28 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J3
K
L
Sev 3
G
H
I
Sev 2
D
E
F
Sev 1
A25
B
C
Full Inspection Record

Every inspection visit, verbatim.

7 inspections in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.

7
reports on file
28
total deficiencies
2026-05-14
Annual Compliance Visit
No findings

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2025-11-24
Annual Compliance Visit
Citation · 8 findings
Citation55 Pa Code § 2600.85(d)
Verbatim citation text · 55 Pa Code § 2600.85(d)

An uncovered, unattended 3/4 full trash can was found in the secured dementia care unit kitchenette at 9:23 A.M., which fails to prevent penetration of insects and rodents.

Citation55 Pa Code § 2600.81(b)
Verbatim citation text · 55 Pa Code § 2600.81(b)

Bedside mobility device had an opening of approximately 10 inches wide and 3.5 inches high, which exceeds FDA guidelines for entrapment. The device was loosely covered and not installed/maintained according to manufacturer's instructions.

Citation55 Pa Code § 2600.82(b)
Verbatim citation text · 55 Pa Code § 2600.82(b)

Poisonous materials (Green Scene Squeaky Clean and Scrubbing Bubbles bleach cleaner) were stored on counter in secured dementia care unit kitchenette next to food items including syrup and sugar.

Citation55 Pa Code § 2600.103(c)
Verbatim citation text · 55 Pa Code § 2600.103(c)

Uncovered serving trays containing bacon, eggs, pancakes, sausage links, and breakfast potatoes were stored in the hot bar in the secured dementia care unit kitchenette at 9:25 A.M., exposing food to contamination.

Citation55 Pa Code § 2600.103(i)
Verbatim citation text · 55 Pa Code § 2600.103(i)

Multiple unlabeled and undated food items were found in kitchenette and kitchen storage areas, including crackers, chips, ice cream, fruit, pasta, sauce, cheese, and flour, making it impossible to determine expiration dates.

Citation55 Pa Code § 2600.125(a)
Verbatim citation text · 55 Pa Code § 2600.125(a)

Combustible and flammable materials (cake in cardboard box, iPad, and walkie-talkie) were stored on the secured dementia care unit kitchenette's electric stove, creating a fire hazard.

Citation55 Pa Code § 2600.141(a)
Verbatim citation text · 55 Pa Code § 2600.141(a)

A resident's medical evaluation was not completed within 60 days prior to admission or within 30 days after admission, violating required physician evaluation timelines.

Citation55 Pa Code § 2600.181(f)
Verbatim citation text · 55 Pa Code § 2600.181(f)

Two self-administering residents had medication record deficiencies: one resident's record lacked a current medication list, and another resident's record did not reflect that prescribed medication had been discontinued and should have been removed from the room.

2025-10-02
Annual Compliance Visit
Citation · 2 findings
Citation55 Pa Code § 2600.225(c)
Verbatim citation text · 55 Pa Code § 2600.225(c)

Resident's status change assessment for bedside mobility device did not include the specific need for the device, intended use and risks, resident's ability to use safely, device identification, and FDA cover requirements.

Citation55 Pa Code § 2600.231(b)
Verbatim citation text · 55 Pa Code § 2600.231(b)

Resident admitted to Secured Dementia Care Unit had a medical evaluation that did not include documentation of the need for the resident to be served in a secured dementia care unit.

2025-07-30
Annual Compliance Visit
Immediate Jeopardy · 4 findings
Immediate JeopardyImmediate jeopardy55 Pa Code § 2600.21
Verbatim citation text · 55 Pa Code § 2600.21

A resident requiring assistance with transferring was left unattended in a parked van for approximately 3 hours after a scenic drive outing. Staff became distracted by other residents exiting and forgot to prompt the resident to leave the vehicle. The van was parked in direct sunlight with no weather protection.

Immediate JeopardyImmediate jeopardy55 Pa Code § 2600.23a
Verbatim citation text · 55 Pa Code § 2600.23a

A resident requiring extensive supervision outside the home and staff accompaniment when leaving the neighborhood was left unattended in a van for approximately 3 hours after a community outing, in violation of their support plan requirements.

Immediate JeopardyImmediate jeopardy55 Pa Code § 2600.42b
Verbatim citation text · 55 Pa Code § 2600.42b

A resident with cognitive impairment requiring supervision and assistance with transferring was forgotten and left alone in a hot van for approximately 3 hours (02:53 PM to 05:39 PM) following a scenic drive outing. The van had no weather protection and reached internal temperatures potentially exceeding 120°F on a 94°F day. The resident was hospitalized with a body temperature of 102.6°F and later discharged to a skilled nursing facility. This constitutes substantiated neglect.

Citation55 Pa Code § 2600.231c
Verbatim citation text · 55 Pa Code § 2600.231c

A resident admitted to the Secured Dementia Care Unit had a written cognitive preadmission screening completed, but the cognitive diagnosis section of the Department's preadmission screening form was left blank.

2025-04-01
Annual Compliance Visit
Citation · 6 findings
Citation55 Pa Code § 2600.225.c
Verbatim citation text · 55 Pa Code § 2600.225.c

A resident's medical evaluation indicated a need for restricted lactose diet, but the resident's assessment and support plan did not document how this dietary need would be met.

Citation55 Pa Code § 2600.42.k
Verbatim citation text · 55 Pa Code § 2600.42.k

Staff person denied a resident's designated person access to the resident's record, violating the resident's right to have their designated person access and review records.

Citation55 Pa Code § 2600.42.p
Verbatim citation text · 55 Pa Code § 2600.42.p

A resident sitting in a wheelchair was strapped to the chair with a waistband belt by a private duty aide. Staff confirmed this was not the first occurrence and family had previously been told not to provide such a belt.

Citation55 Pa Code § 2600.54.a
Verbatim citation text · 55 Pa Code § 2600.54.a

Direct care staff person F does not have a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry as required by regulation.

Citation55 Pa Code § 2600.82.c
Verbatim citation text · 55 Pa Code § 2600.82.c

A tube of Crest toothpaste with a manufacturer's label indicating 'contact poison control' was unlocked, unattended, and accessible to residents. Not all residents in the home, including the specified resident, have been assessed as capable of recognizing and using poisons safely.

Citation55 Pa Code § 2600.202
Verbatim citation text · 55 Pa Code § 2600.202

A resident sitting in a wheelchair inside their apartment was strapped to the chair with a waistband belt by a private duty aide, which is a prohibited procedure. The aide unclicked the belt immediately upon the inspector entering the room.

2024-08-29
Annual Compliance Visit
No findings
2024-08-19
Annual Compliance Visit
Citation · 8 findings
Citation55 Pa Code § 2600.96.a
Verbatim citation text · 55 Pa Code § 2600.96.a

The first aid kits in the kitchen and behind the front desk did not include a thermometer, and staff could not locate a complete first aid kit.

Citation55 Pa Code § 2600.101.j.7
Verbatim citation text · 55 Pa Code § 2600.101.j.7

The bedside lamp in room 215 could not be turned on.

Citation55 Pa Code § 2600.103.i
Verbatim citation text · 55 Pa Code § 2600.103.i

Tupperware containers of corn and tuna were found in the kitchen refrigerator that were labeled but undated.

Citation55 Pa Code § 2600.162.c
Verbatim citation text · 55 Pa Code § 2600.162.c

The home's menu for the current week (8/18-8/24/2024) was posted, but the menu for the week in advance was not posted in a conspicuous and public place.

Citation55 Pa Code § 2600.41.e
Verbatim citation text · 55 Pa Code § 2600.41.e

Resident's contract contained a statement acknowledging receipt of resident rights, but the resident's signature line had been effaced with correction fluid.

Citation55 Pa Code § 2600.88.a
Verbatim citation text · 55 Pa Code § 2600.88.a

One ceiling tile had been removed due to water damage from a roof leak, with a bucket of water placed in the middle of the hallway to contain the leaking.

Citation55 Pa Code § 2600.185.a
Verbatim citation text · 55 Pa Code § 2600.185.a

Two prescribed medications for residents were not available on the medication cart on the date of inspection.

Citation55 Pa Code § 2600.251.b
Verbatim citation text · 55 Pa Code § 2600.251.b

Correction fluid was used to efface a resident's signature on the list of resident rights in the resident's contract, violating the requirement that records be permanent and legible.

3 older inspections from 2023 are not shown above.

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