Brookdale Salem.
Brookdale Salem is Grade D, ranked in the bottom 36% of Oregon memory care with 39 OR DHS citations on record; last inspected Jul 2024.

A large home, reviewed on public record.
Ranked against 118 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
Brookdale Salem has 39 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
39 deficiencies on record. Each bar is a month with a citation.
Finding distribution
39 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Brookdale Salem's record and state requirements.
Oregon DHS has 156 reports on file with 152 deficiencies documented — can you walk us through the three most recent deficiency findings and show us the corrective action plans the facility submitted to address them?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The most recent inspection on record is July 1, 2024 — can you provide a copy of that inspection report and explain what deficiencies, if any, were cited and how the facility resolved them?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
This community holds an Oregon DHS Memory Care Endorsement and has 153 complaints on file — were any of those complaints related to dementia care practices, and can you share documentation of how the facility investigated and responded to substantiated complaints?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
41 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-12-08Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. No further outcome information was documented in this report.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2025-10-13Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No further details about the nature of the care planning deficiency or corrective actions are provided in the available documentation.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2025-08-25Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The outcome of that investigation was not determined or documented in the available information. Families seeking details should contact Oregon DHS Long-Term Care Licensing directly for the full inspection report.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-07-26Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to follow a resident's care plan. The investigation found a licensing violation related to this allegation. The facility was required to correct the violation.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2025-06-10Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. The investigation did not result in a substantiated violation or further action documented in this record.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2025-04-11Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found a licensing violation related to medication administration safety at the facility. The provider failed to maintain a safe system for administering medications to residents. No further details about the specific deficiency or corrective actions were provided in this summary.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2025-03-31Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to provide a safe environment. The outcome field is marked N/A, which typically means the investigation was not completed, dismissed, or the finding is pending. Without additional details about the specific safety concern or investigation result, no determination of substantiation can be stated.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-03-26Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. No further details about the specific violations or corrective actions were documented in this summary.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2025-02-14Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to follow the resident's care plan. No further details about the specific care plan violations or their impact were provided in the inspection record.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2025-01-14Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that alleged the facility failed to follow a resident's care plan. The investigation findings are not detailed in the available information provided.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-12-23Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-09-06Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation was conducted regarding failure to properly plan care. The outcome of the investigation was not substantiated, meaning no violation was found.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-07-01Annual Compliance VisitNo findings
2024-05-09Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to follow a resident's care plan. No further details about the specific care plan deficiency or its outcome were provided in the inspection record.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-04-11Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated that the facility failed to follow a resident's care plan. The investigation outcome has not yet been determined or finalized.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-03-24Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No further details about the specific care planning deficiency were documented in this summary.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-03-20Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to properly plan care for a resident. The investigation did not substantiate the complaint. No violations were found.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-03-07Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to follow a resident's care plan. No further details about the specific care plan deficiency or its outcome are provided in the available information.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-03-06Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to administer medication as ordered. The specific details of which medications were not given or the circumstances surrounding the failure are not provided in this summary. Families should contact the facility or request the full inspection report from Oregon DHS Long-Term Care Licensing for complete information about this violation.
“Failed to administer medication as ordered”
Full inspector notes
—: Failed to administer medication as ordered
2024-02-27Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to follow a resident's care plan. No further details regarding the specific care plan requirements or how they were not followed are provided in the available documentation.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-02-14Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe environment. The specific details of what safety concerns were identified are not included in the available information. Families should request the full inspection report from Oregon DHS Long-Term Care Licensing for details about what violations were cited and what corrective actions the facility was required to take.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-01-29Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to follow a resident's care plan. The investigation found a licensing violation related to this failure. The facility was required to take corrective action.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-01-13Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to follow a resident's care plan. The investigation found a licensing violation related to this failure. The facility was required to take corrective action.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2023-12-08Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-12-06Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to properly plan care. The investigation did not substantiate the complaint. No licensing violation was found.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-11-30Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to properly plan care. The inspection outcome does not indicate whether the complaint was substantiated or unsubstantiated. Additional details about what care planning deficiencies were alleged or found are not provided in this summary.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-11-23Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that staff failed to follow a resident's care plan. The investigation found a licensing violation. [Additional details about what specifically was not followed according to the care plan would appear here if provided in the source document.]
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2023-11-22Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No further details about the specific care planning deficiency or corrective actions were provided in the available documentation.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-11-11Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-11-08Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No additional details about the specific care planning deficiency or its impact were documented in the inspection record. The facility's corrective action or compliance status following this finding was not specified in the available information.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-08-31Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No further details about the specific care planning deficiencies or their impact were provided in the available documentation.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-08-28Annual Compliance VisitNo findings
2023-08-24Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No further details about the specific care planning deficiency or corrective actions were provided in the available documentation.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-08-19Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The investigation outcome was not determined or documented in the available information. Families should contact Oregon DHS Long-Term Care Licensing directly for the final findings and any corrective actions that may have been required.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-08-17Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to properly plan care. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-08-11Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The outcome of that complaint investigation has not yet been determined or finalized.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-08-01Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-07-25Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No licensing violations were found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-07-23Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. The facility did not develop or implement an adequate care plan to address the resident's needs. This licensing violation was substantiated.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-06-22Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to properly plan care. The investigation found a licensing violation related to care planning. The facility was required to correct this deficiency.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-06-11Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, meaning no violation was found. The facility was not cited for this allegation.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
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