Tender Loving Carehome of Surprise, LLC.

“Based on observation and interview, the manager failed to ensure hot water temperatures were maintained between 95\'b0 F and 120\'b0 F in the areas of a facility used by residents. The deficient practice posed a potential burn risk to residents. Findings include: 1. During the environmental inspection of the facility, the Compliance Officer observed the hot water temperature measured 130.4\'b0 F in a shared resident bathroom. 2. In an interview, E4 and E5 acknowledged the hot water temperature was not maintained between 95\'b0 F and 120\'b0 F in the shared resident bathroom. This is a repeat citation from the compliance and complaint inspection conducted on May 18, 2023.”

“Based on observation and interview, the manager failed to ensure poisonous or toxic materials stored by the facility were stored in a locked area and inaccessible to residents. The deficient practice posed a health and safety risk to residents with access to the poisonous or toxic materials. Findings include: 1. During the environmental inspection of the facility, the Compliance Officer observed Lysol toilet cleaner and Lysol all purpose cleaner stored in an unlocked cabinet under the bedroom sink of a shared resident bedroom. The cabinet did not have a locking device installed. 2. In an interview, E4 and E5 acknowledged the aforementioned poisonous or toxic materials were not stored in a locked location and inaccessible to residents.”