Desert Orchid Assisted Living.

“Based on documentation review, record review, and interview, the manager failed to ensure that a caregiver’s or assistant caregiver’s skills and knowledge were verified and documented: Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and according to policies and procedures, for one of two personnel sampled. The deficient practice posed a risk if the employees were unable to meet a resident's needs.  Findings include  1. While on-site for the compliant investigation, the Compliance Officer requested documentation, including personnel files for E1 and E2, and policies and procedures at approximately 12:51 PM.  2. A review of E2’s personnel file, documentation was not available regarding E2’s verification of skills and knowledge.  3. In an interview, E2 stated that E1 had an emergency and was not able to send all of E2's file at the time of the inspection and that E1 will email all of the information as soon as E2 could. The Compliance Officer left at approximately 3:00 pm. The Compliance Officer did not receive an email. 4. The Compliance Officer observed E2 interacting with residents and providing services at the facility at the time of inspection.  5. In an interview, E2 reported that E2’s date of hire was September 1, 2025. 6. Documentation of policies and procedures was unavailable at the time of the inspection. 7. In an interview, E2 reported that the documentation provided to the Compliance Officer was all the documentation available at that time. 8. In an exit interview, the findings were reviewed with E2, and no additional information was provided.”