Washington · Richland

Guardian Angel Homes (the Cottage).

ALF96 bedsDementia-trained staff(509) 943-2100
Peer rank
Top 39% of Washington memory care
See full peer rank →
Facility · Richland
A 96-bed ALF with 7 citations on file.
Licensed beds
96
Last inspection
Last citation
Mar 2026
Operated by
Snapshot

A large home, reviewed on public record.

Guardian Angel Homes (the Cottage)

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Map showing location of Guardian Angel Homes (the Cottage)
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Peer Comparison

Compared to 35 Washington facilities with a similar number of beds.

ALF · 36-month window. Higher percentile = better performance on inspection record. Source: Washington DSHS · Aging and Disability Services Administration.

Severity rank
21st%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
No routine inspections
on file.
Deficiencies per inspection.

Rankings based on 36-month DSHS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

Save for comparison:
The Record

Citation history, plotted month by month.

7 deficiencies on record. Each bar is a month with a citation.

Peer median 10 · dashed
Last citation: MAR 2026. Compared against peer median (dashed).
peer median
MAR 2026
Sep 2024as of Aug 2026

Finding distribution

7 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G4
H
I
Sev 2
D
E
F
Sev 1
A3
B
C
Full Inspection Record

Every inspection visit, verbatim.

7 inspections in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.

7
reports on file
7
total deficiencies
2026-03-01
Complaint Investigation
Type A · 1 finding

Plain-language summary

A complaint investigation was conducted in March 2026; however, the available documentation does not specify what allegation was investigated or what the outcome was. To obtain details about the specific complaint and findings, families should contact Washington DSHS Residential Care Services directly for the complete inspection report.

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Read full citation text (1)
Type AWAC §WAC 388-78A-2040(2)
Verbatim citation text · WAC §WAC 388-78A-2040(2)

The facility failed both the initial Fire Marshal inspection and the follow-up Fire Marshal inspection.

Read raw inspector notes

WAC 388-78A-2040(2): The facility failed both the initial Fire Marshal inspection and the follow-up Fire Marshal inspection.

2025-09-01
Complaint Investigation
1 finding

Plain-language summary

A complaint investigation was conducted in September 2025, but the outcome field does not indicate whether the complaint was substantiated or unsubstantiated, so no determination of violation can be reported based on the information provided.

Read full citation text (1)
WAC §WAC 388-78A-2040(1)
Verbatim citation text · WAC §WAC 388-78A-2040(1)

The facility did not follow their emergency preparedness plan during a fire incident. The facility failed to notify the fire department and was unable to provide documentation on fire watch.

Read raw inspector notes

WAC 388-78A-2040(1): The facility did not follow their emergency preparedness plan during a fire incident. The facility failed to notify the fire department and was unable to provide documentation on fire watch.

2025-06-01
Complaint Investigation
Type A · 1 finding

Plain-language summary

A complaint investigation was conducted in June 2025, though the specific allegation and outcome are not included in the information provided. Without details on what was investigated or what was found, a summary cannot be completed. Please provide the full narrative or findings from the DSHS report.

Read full citation text (1)
Type AWAC §WAC 388-78A-2450(2)(h)(iii)(iv)(v)(vi)(i)(ii)(iii)(j)
Verbatim citation text · WAC §WAC 388-78A-2450(2)(h)(iii)(iv)(v)(vi)(i)(ii)(iii)(j)

The assisted living facility failed to ensure agency staff had access to resident records and were properly trained and oriented to the facility. Agency staff did not have access to care plans, were not informed of fall risk or care needs, and lacked knowledge of facility policies, resulting in inadequate care for a resident with chronic health conditions who subsequently fell and was hospitalized.

Read raw inspector notes

WAC 388-78A-2450(2)(h)(iii)(iv)(v)(vi)(i)(ii)(iii)(j): The assisted living facility failed to ensure agency staff had access to resident records and were properly trained and oriented to the facility. Agency staff did not have access to care plans, were not informed of fall risk or care needs, and lacked knowledge of facility policies, resulting in inadequate care for a resident with chronic health conditions who subsequently fell and was hospitalized.

2024-12-01
Complaint Investigation
2 findings

Plain-language summary

A complaint investigation was conducted in December 2024 and no violation was found.

Read full citation text (2)
WAC §WAC 388-78a-2160
Verbatim citation text · WAC §WAC 388-78a-2160

The facility did not provide care and services as agreed upon in the Negotiated Service Agreement (NSA).

WAC §WAC 388-78a-2138(2)(iv)
Verbatim citation text · WAC §WAC 388-78a-2138(2)(iv)

Uneven walkways for residents posed a safety hazard. The facility was aware of safety issues and had started making repairs.

Read raw inspector notes

WAC 388-78a-2160: The facility did not provide care and services as agreed upon in the Negotiated Service Agreement (NSA). WAC 388-78a-2138(2)(iv): Uneven walkways for residents posed a safety hazard. The facility was aware of safety issues and had started making repairs.

2024-07-01
Complaint Investigation
No findings
2024-04-01
Complaint Investigation
Type A · 1 finding
Type AWAC §WAC 388-78A-2070
Verbatim citation text · WAC §WAC 388-78A-2070

The facility failed to complete a preadmission assessment prior to admitting a resident. The resident arrived at the facility after hospitalization (discharged AMA) without physician orders, medications, or a documented assessment of their care needs, placing them at risk.

Read raw inspector notes

WAC 388-78A-2070: The facility failed to complete a preadmission assessment prior to admitting a resident. The resident arrived at the facility after hospitalization (discharged AMA) without physician orders, medications, or a documented assessment of their care needs, placing them at risk.

2023-12-01
Complaint Investigation
Type A · 1 finding

Plain-language summary

I don't have enough information in the provided text to write an accurate summary. The document reference shows only "Investigations (12/2023)" without narrative details about what was alleged, investigated, or found. To write a proper summary for families, I would need the actual findings—whether the complaint was substantiated, what violation (if any) was cited, and what the facility's response or corrective action was.

Read full citation text (1)
Type AWAC §WAC 388-78A-2371
Verbatim citation text · WAC §WAC 388-78A-2371

The facility failed to thoroughly investigate an allegation of sexual abuse by a resident, failed to determine the circumstances of the event, and failed to protect residents during the investigation. The alleged perpetrator continued working at the facility after the allegation, and staff failed to conduct complete interviews or written statements from witnesses.

Read raw inspector notes

WAC 388-78A-2371: The facility failed to thoroughly investigate an allegation of sexual abuse by a resident, failed to determine the circumstances of the event, and failed to protect residents during the investigation. The alleged perpetrator continued working at the facility after the allegation, and staff failed to conduct complete interviews or written statements from witnesses.

1 older inspection from 2023 are not shown above.

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