Madrona Assisted Living, LLC.

Plain-language summary

A complaint investigation found that a resident was injured during a transfer performed by one caregiver instead of the two caregivers required by the resident's service plan, and the resident required emergency room care; the facility conducted an internal investigation, determined the injury resulted from caregiver negligence, and issued a corrective action to the staff member, but failed to report the incident to the state as required by law. The facility's management believed the incident was an internal matter and did not need to be reported to the Department, which violated state reporting requirements for allegations of neglect. A deficiency was cited for failing to report the allegation of neglect to the state's Complaint Resolution Unit.

Plain-language summary

I don't have enough information in the source text to write an accurate summary. The document shows a complaint investigation occurred, but the "Narrative" and "Conclusion / Action" sections are blank or unclear, so I cannot determine what was actually found or investigated. To provide families with a helpful summary, I would need the inspection narrative describing what the complaint alleged and what the investigator found.