Brookdale Northampton.

“A resident's most recent medical evaluation was not completed within one year of the previous evaluation.”

“A "Sorry, We're Closed" sign blocked egress from the home's ground floor SDCU emergency exit at 9:42am.”

“A large cloth tarp was stored at the base of the boiler in the boiler room at 9:36am.”

“Non-current medications for a resident were located in the Clare Bridge medication cart's narcotics box at 9:45am.”

“Two residents and/or assessors who participated in the development of support plans did not sign and date the support plans.”

“Two bottles of Super B Complex and two bottles of Women's Daily Vitamin with Iron belonging to unknown residents were found in the medication cart and were not labeled with the residents' names as required.”

“The home failed to report an incident to the Department within 24 hours as required. A resident called to report an incident, but the home did not report it to the Department within the mandated timeframe.”

“The home failed to follow prescriber's orders for multiple residents. Three residents did not receive prescribed medications on specified dates: one resident's anxiety medication was not administered on 4/29/25 because it was unavailable; another resident's bedtime medication was not given on multiple dates (5/15, 5/19, 5/21, 5/22, 5/23); and a third resident's mood stabilizer was not administered at all on 5/17 and the morning dose was not given on 5/18.”

“A resident who participated in the development of their support plan did not sign the plan as required by regulation.”

“The resident-home contract for Resident 1 was not signed by the resident as required.”

“Resident 1's record did not contain a statement signed by the resident acknowledging receipt of resident rights and complaint procedures.”

“Three packs of Marlboro cigarettes and several plastic forks and spoons belonging to Resident 2 were found in the memory care medication cart in a section used to store ointments and medications, creating unsanitary conditions.”

“Resident 3 did not have access to a source of light that can be turned on/off at bedside.”

“Weekly menus for the upcoming week were not displayed in a conspicuous and public place in the memory care unit.”

“A medication belonging to Resident 4 did not have an open date. According to manufacturer's instructions, the insulin should be discarded after 28 days.”

“The facility failed to submit an incident report to the Department within 24 hours after resident #1 sustained a head injury from an unwitnessed fall in the apartment.”

“Resident records were not kept confidential. On 09/28/23 at 9:30am, the resident's shower log book on the second-floor nurses' station was unlocked, unattended, and accessible to visitors. On 09/28/23 at 10am, the resident's narcotic book was in a slot next to the medication cart in the memory care area, unlocked, unattended, and accessible to visitors.”

“Resident #1 did not receive toileting services as required by the resident's assessment and support plan due to lack of available direct care staffing. Resident #1, a fall risk, rang the call bell and did not receive assistance for an extended period.”

“Resident #1's medical evaluation was incomplete and did not include page 2, which should contain special health or dietary needs, medication regimen, contraindicated medications, medication side effects, and the ability to self-administer medications.”

“Resident #1 had an unwitnessed fall resulting in a head injury and was not sent to the hospital following the incident, despite facility policy requiring 911 to be called for head injuries. The resident was not evaluated by the facility's doctor on the day of the incident, even though the doctor was present in the facility.”

“Resident #1's preadmission screening form does not include a determination that the needs of the resident can be met by the services provided by the home.”