Arden Courts (allentown).

“A resident was found outside in extreme heat (91°F) on 7/8/25 and transported to hospital for heat exposure, but the facility did not report this incident to the Department until 9/4/25, violating the 24-hour reporting requirement for incidents.”

“Resident confidential information was left accessible and unattended in the Dockside kitchen in unlocked binders labeled diet list and 15-minute checks, violating record confidentiality requirements.”

“Resident #1 with dementia requiring extensive supervision and assistance with judgment did not receive required assistance on 7/8/25 when exposed to 91°F heat for 15 minutes in the courtyard, resulting in heat exposure requiring hospitalization.”

“The dryer in Peach Hall's laundry room had approximately 1/16 inch accumulation of lint in the lint trap, violating requirements to remove lint after each use to reduce fire hazards.”

“The studio door was locked, preventing immediate egress as the door leads to an exit and must remain unlocked at all times to comply with emergency egress requirements.”

“A resident was observed grabbing another resident, documented in care notes. On another date, care notes indicated the resident was reaching for residents in inappropriate areas. The home failed to report the suspected abuse to the Area Agency on Aging as required by the Older Adult Protective Services Act and regulations.”

“The home failed to report suspected abuse incidents and medication errors to the Department's regional office within 24 hours as required. Specific incidents included a resident being observed grabbing another resident and multiple instances where required medications were not administered and not reported.”

“A resident was observed grabbing another resident inappropriately. On another date, a resident pushed another resident in the dining room, causing them to fall. On a third date, a resident swung their hand attempting to hit another resident, causing a cut to the lip and scratch to the neck. These incidents constitute abuse and neglect of residents.”

“A hospice resident had a large abrasion on their left rib cage that was discovered after a documented fall. The wound was not treated immediately and was not assessed until the hospice nurse arrived days later to prescribe antibiotic ointment. The home failed to provide immediate medical assessment and treatment following the injury.”

“Department representatives requested records at 9:30 AM on 07/10/2024, but records were not provided until 11:45 AM, failing to provide immediate access as required.”

“Facility did not report resident #1's unwitnessed fall resulting in wrist swelling and a bump on the head to the Department within 24 hours as required.”

“Direct Care Staff A did not have a high school diploma, GED, or active Nursing Aide Assistant registry status as required for direct care staff qualifications.”

“Direct Care Staff A, hired after April 24, 2006, did not complete and pass the Department-approved direct care training course and competency test before providing unsupervised ADL services.”

“Two clear containers with unknown liquid (identified as all-purpose cleaner) were found in the Blue Unit laundry room and were not stored in their original, labeled containers.”

“Toothpaste was found accessible in bathrooms of residents #2 and #3. The toothpaste labels indicated potential poisoning if ingested in large amounts, and both residents were not assessed as safe around poisonous materials.”

“Initial assessment and support plans (RASPs) for two residents were not signed by the residents and did not indicate whether residents were offered to sign but unable or refused.”

“Initial RASP for Resident #2 was not updated to reflect an increase in inappropriate sexual behavior and aggression after the resident's admission.”