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StarlynnCare
Oregon · Portland

The Pines at the Canopy -.

The Pines at the Canopy - is Grade B−, ranked in the top 31% of Oregon memory care with 8 OR DHS citations on record; last inspected Feb 2026.

ALF · Memory Care30 licensed beds · mediumDementia-trained staff
9860 Nw Cornell Rd · Portland, OR 97229LIC# 0000050469
Facility · Portland
The Pines at the Canopy -
© Google Street Viewoperator? submit a photo →
A 30-bed ALF · Memory Care with 8 citations on file — most recent Jun 2025.
Last inspection · Feb 2026 · citedSource · OR-DHS
Licensed beds
30
Memory care
✓ Yes
Last inspection
Feb 2026
Last citation
Jun 2025
Operated by
Phone
§ 01 · Snapshot

A medium home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 118 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
39th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
68th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

The Pines at the Canopy - has 8 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to The Pines at the Canopy -'s record and state requirements.

01 /

The facility holds an Oregon DHS Memory Care Endorsement and has 15 inspection reports on file with 9 total deficiencies — can you walk us through the corrective action plans you submitted for those deficiencies and show us documentation that each was resolved?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

Oregon DHS conducted an inspection on February 4, 2026 — what deficiencies, if any, were cited during that visit, and can you provide copies of your written response and remediation steps?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

Ten complaints were filed with Oregon DHS Long-Term Care Licensing during the inspection period on file — were any of those complaints substantiated, and what specific changes did the facility implement in response?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

13 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

13
reports on file
8
total deficiencies
2026-02-04
Annual Compliance Visit
No findings
2025-08-28
Annual Compliance Visit
No findings
2025-06-19
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violation was found.

Abuse: NeglectOAR §__or_c52269120082afc82d0e38648d70653f
Verbatim citation text · OAR §__or_c52269120082afc82d0e38648d70653f

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-04-02
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated that the facility failed to provide a safe environment. The investigation outcome was not documented in the available record. Families should contact Oregon DHS Long-Term Care Licensing directly for the final determination on this complaint.

Abuse: NeglectOAR §__or_0bd01adf41cd7a077151d990b2ad501c
Verbatim citation text · OAR §__or_0bd01adf41cd7a077151d990b2ad501c

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-03-30
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no violation was found.

Abuse: NeglectOAR §__or_a5833d9fe3f66c4de98c0db8df285805
Verbatim citation text · OAR §__or_a5833d9fe3f66c4de98c0db8df285805

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-11-25
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was received alleging the facility failed to provide a safe environment. The investigation found a licensing violation related to safety. The facility was required to take corrective action to address the violation.

Abuse: NeglectOAR §__or_98dfb1ba4cc6ddb9cd372caf84e54dab
Verbatim citation text · OAR §__or_98dfb1ba4cc6ddb9cd372caf84e54dab

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-07-29
Annual Compliance Visit
No findings
2024-06-28
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated that the facility failed to provide a safe environment. The outcome of the investigation was not determined or is pending further review. Families seeking more details should contact Oregon DHS Long-Term Care Licensing directly for the current status.

Abuse: NeglectOAR §__or_89a25d4dd0324595520f0e29f028aab9
Verbatim citation text · OAR §__or_89a25d4dd0324595520f0e29f028aab9

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-06-11
Complaint Investigation
No findings
2024-04-15
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to provide appropriate housekeeping services. No further details about the specific deficiencies or corrective actions were documented in this summary.

Licensing ViolationOAR §__or_effa0b3ef1513110066e024281b82bce
Verbatim citation text · OAR §__or_effa0b3ef1513110066e024281b82bce

Failed to provide appropriate housekeeping services

Full inspector notes

—: Failed to provide appropriate housekeeping services

2023-09-05
Annual Compliance Visit
No findings
2023-07-18
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was received that the facility failed to provide a service. The investigation outcome has not yet been determined or finalized.

Licensing ViolationOAR §__or_83d50f0002272b0d4dbeb33185215ba4
Verbatim citation text · OAR §__or_83d50f0002272b0d4dbeb33185215ba4

Failed to provide service

Full inspector notes

—: Failed to provide service

2023-06-20
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system. The specific deficiencies were not detailed in the available documentation.

Licensing ViolationOAR §__or_7fbfe583faf9039f80413a67f7eadab3
Verbatim citation text · OAR §__or_7fbfe583faf9039f80413a67f7eadab3

Failed to provide a safe medication administration system

Full inspector notes

—: Failed to provide a safe medication administration system

2 older inspections from 2022 are not shown in the free view.

2 older inspections (20222023) are available with a premium membership.

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