Brookdale Troutdale.
Brookdale Troutdale is Grade C, ranked in the top 42% of Oregon memory care with 13 OR DHS citations on record; last inspected Apr 2024.
A large home, reviewed on public record.
Ranked against 32 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
Brookdale Troutdale has 13 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
13 deficiencies on record. Each bar is a month with a citation.
Finding distribution
13 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Brookdale Troutdale's record and state requirements.
Oregon DHS records show 63 inspection reports and 60 deficiencies on file — can you walk us through the most common deficiency themes cited over that history, and provide copies of the corrective action plans submitted to DHS for those findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The most recent inspection on April 22, 2024 is now two years old — when is the next scheduled licensing inspection, and can you share the written findings from that April 2024 visit so families understand what was cited and how it was resolved?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
This community holds an Oregon DHS Memory Care Endorsement — what specific documentation does DHS require you to maintain for that endorsement, and can you show families the written dementia care policies and staff competency records that support the endorsement?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
16 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-08-19Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to provide a safe environment. The outcome of that investigation is not yet documented in the available records. Families seeking details about this facility should contact Oregon DHS Long-Term Care Licensing directly for the current status of this complaint.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-05-30Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to properly plan care. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2025-04-12Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to properly plan care for a resident. The investigation found a licensing violation in this area. The facility was required to correct this deficiency.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2025-03-12Complaint InvestigationNo findings
2025-02-10Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. The specific details of what care planning deficiencies occurred are not provided in the available information. Families should contact Oregon DHS Long-Term Care Licensing directly for complete details about this violation and any corrective actions required.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2025-02-09Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care. No further details about the specific care planning deficiency or its resolution are provided in the available information.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2025-02-06Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that staff failed to follow a resident's care plan. The investigation outcome was not yet determined at the time this document was prepared. Families should contact Oregon DHS Long-Term Care Licensing for the final determination once the investigation concludes.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2025-01-28Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. This licensing violation indicates the facility did not maintain adequate safeguards or procedures for how medications were stored, tracked, or given to residents.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2025-01-08Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No additional details about the nature of the care planning failure or its impact on the resident were provided in the inspection record.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-08-29Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to use an anti-bowel straining tool (ABST) as required. No further details about the outcome or corrective action are provided in this report.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2024-06-18Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to follow a resident's care plan. The investigation found a licensing violation related to this failure. No further details about the specific nature of the care plan deviation or remedial action are provided in the available record.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-05-12Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation was conducted regarding failure to properly plan care. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-04-22Annual Compliance VisitNo findings
2024-04-04Annual Compliance VisitNo findings
2024-03-07Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide appropriate staffing. The specific details of how staffing was inadequate were not detailed in the available information. This constitutes a licensing violation under Oregon's residential care rules.
“Failed to provide appropriate staffing”
Full inspector notes
—: Failed to provide appropriate staffing
2023-07-25Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was received alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No licensing violations were found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
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