St Andrews Memory Care Community.
St Andrews Memory Care Community is Grade C, ranked in the top 42% of Oregon memory care with 22 OR DHS citations on record; last inspected Jan 2026.
A large home, reviewed on public record.
Ranked against 32 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
St Andrews Memory Care Community has 22 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
22 deficiencies on record. Each bar is a month with a citation.
Finding distribution
22 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to St Andrews Memory Care Community's record and state requirements.
This community holds the Oregon DHS Memory Care Endorsement — can you walk us through the written dementia care program that supports that endorsement, and explain which staff training requirements go beyond standard assisted living requirements?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The inspection record shows 157 deficiencies across 164 reports filed with Oregon DHS — can you provide copies of the corrective action plans for the most frequently cited deficiency categories, and explain how the community tracks compliance after corrections are made?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
159 complaints appear in the Oregon DHS file — were any of those complaints substantiated by the state, and can you share documentation showing how the facility responded to substantiated findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
27 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-01-15Annual Compliance VisitNo findings
2025-07-24Annual Compliance VisitNo findings
2025-06-29Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. No further details about the specific deficiency or corrective actions are provided in the available information.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2025-06-12Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. No further details are specified in the available documentation regarding what safety deficiencies were identified or what corrective actions were required.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2025-04-17Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to provide service. The investigation did not substantiate the complaint, and no violation was found.
“Failed to provide service”
Full inspector notes
—: Failed to provide service
2025-04-03Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. The specific deficiencies identified constitute a licensing violation under Oregon DHS regulations for memory care facilities.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2025-03-18Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to properly plan care. The outcome of that investigation is not yet available in this record. Families should follow up with the facility or Oregon DHS for the final determination.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-12-22Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to follow a resident's care plan. The investigation found a licensing violation related to care plan implementation. The facility was required to correct this violation.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-07-15Annual Compliance VisitNo findings
2024-07-03Annual Compliance VisitNo findings
2024-06-17Complaint InvestigationNo findings
2024-06-16Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found. No further details about the complaint allegation or investigation findings are available in this record.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-03-18Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not specified in the available documentation. Families seeking details about this complaint should contact Oregon DHS Long-Term Care Licensing directly for the complete findings.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-02-22Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging that the facility failed to provide a required service. No further details are provided in the inspection record to specify what service was not delivered or what was found during the investigation.
“Failed to provide service”
Full inspector notes
—: Failed to provide service
2024-01-18Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to properly plan care. The investigation found a licensing violation related to care planning. Details of the specific care planning deficiency were not further specified in the available documentation.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-01-07Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to properly plan care. The investigation did not substantiate the complaint. No violation was found.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-10-03Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The outcome of that investigation has not yet been finalized or disclosed. Families seeking information about this facility may want to contact Oregon DHS directly for the current status of this complaint.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-09-30Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to follow a resident's care plan. The investigation found a licensing violation for failure to follow the care plan as written. The facility was required to correct this violation.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2023-09-20Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to properly plan care for a resident. The investigation found a licensing violation related to inadequate care planning. The facility was required to correct this deficiency.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-09-15Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to assure resident rights. No further details about the specific violations or corrective actions were provided in the available documentation.
“Failed to assure resident rights”
Full inspector notes
—: Failed to assure resident rights
2023-09-02Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to follow a resident's care plan. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2023-09-01Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No licensing violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-08-30Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated that the facility failed to protect a resident from physical abuse. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to protect resident from physical abuse”
Full inspector notes
—: Failed to protect resident from physical abuse
2023-08-25Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to report potential or suspected abuse as required by state law. No further outcome information is available at this time.
“Failed to report potential or suspected abuse”
Full inspector notes
—: Failed to report potential or suspected abuse
2023-07-30Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found. No additional details about the specific allegations or findings are available in this summary.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-06-28Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No additional details about the specific care planning deficiencies or their impact were provided in the inspection record.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-05-25Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to provide inservice training. The investigation found a licensing violation related to staff training requirements. The facility did not meet Oregon's mandatory inservice training standards for long-term care staff.
“Failed to provide inservice”
Full inspector notes
—: Failed to provide inservice
23 older inspections from 2022 are not shown in the free view.
23 older inspections (2022–2023) are available with a premium membership.
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