Editorial Independence

StarlynnCare receives no referral commissions, lead fees, or paid placement from any operator. Rankings are derived solely from state inspection records and verified family reviews.

StarlynnCare
Oregon · Portland

Firwood Gardens Rcf.

Firwood Gardens Rcf is Grade B−, ranked in the top 32% of Oregon memory care with 18 OR DHS citations on record; last inspected Jul 2025.

ALF · Memory Care85 licensed beds · largeDementia-trained staff
819 Ne 122nd Ave · Portland, OR 97230LIC# 0000050037
Facility · Portland
Firwood Gardens Rcf
© Google Street Viewoperator? submit a photo →
A 85-bed ALF · Memory Care with 18 citations on file — most recent Oct 2025.
Last inspection · Jul 2025 · citedSource · OR-DHS
Licensed beds
85
Memory care
✓ Yes
Last inspection
Jul 2025
Last citation
Oct 2025
Operated by
Phone
§ 01 · Snapshot

A large home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 32 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
45th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
58th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

Firwood Gardens Rcf has 18 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

18 deficiencies on record. Each bar is a month with a citation.

75weighted score · 24 mo
Last citation: OCT 2025. Compared against peer median (dashed).
peer median
OCT 2025
Jun 2024May 2026

Finding distribution

18 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G11
H
I
Sev 2
D
E
F
Sev 1
A7
B
C
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Firwood Gardens Rcf's record and state requirements.

01 /

Oregon DHS records show 72 inspection reports on file with 65 deficiencies — can you walk us through the corrective action plans for the deficiencies cited in the most recent July 22, 2025 inspection, and show documentation that those plans have been implemented?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

This community holds an Oregon DHS Memory Care Endorsement and 67 complaints have been filed over the inspection period on file — were any of those complaints related to dementia care practices, and if so, what changes did the facility make in response?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

With 85 licensed beds and a Memory Care Endorsement, what written policies does Firwood Gardens maintain to meet Oregon's dementia care requirements, and can families review those policies during a tour?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

23 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

23
reports on file
18
total deficiencies
2025-10-28
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging that the facility failed to protect a resident from mental or emotional abuse. The investigation outcome has not been determined or is pending. Families should contact Oregon DHS Long-Term Care Licensing for the final determination once the investigation is closed.

Licensing ViolationOAR §__or_bd77b613705790be3cc4d082c7dd12a0
Verbatim citation text · OAR §__or_bd77b613705790be3cc4d082c7dd12a0

Failed to protect resident from mental or emotional abuse

Full inspector notes

—: Failed to protect resident from mental or emotional abuse

2025-09-28
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No licensing violation was found.

Abuse: NeglectOAR §__or_c26e8acc7c606d034014311510efec97
Verbatim citation text · OAR §__or_c26e8acc7c606d034014311510efec97

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-07-22
Annual Compliance Visit
No findings
2025-05-30
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated that the facility failed to provide a safe environment, but the investigation did not substantiate this allegation. No licensing violation was found.

Abuse: NeglectOAR §__or_5fe713dce16c71d006410201a0181371
Verbatim citation text · OAR §__or_5fe713dce16c71d006410201a0181371

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-05-28
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to assure a resident was safe, resulting in a licensing violation. No further details about the specific circumstances or remedial actions were provided in this summary.

Abuse: NeglectOAR §__or_392224822056c31131a3738da3a9a8c1
Verbatim citation text · OAR §__or_392224822056c31131a3738da3a9a8c1

Failed to assure resident was safe

Full inspector notes

—: Failed to assure resident was safe

2025-05-01
Annual Compliance Visit
No findings
2025-04-24
Complaint Investigation
No findings
2025-03-27
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to meet residents' scheduled and unscheduled needs. No further detail is provided in the available documentation.

Licensing ViolationOAR §__or_821f4b0b2ed676095ee4a2ffaa8be18e
Verbatim citation text · OAR §__or_821f4b0b2ed676095ee4a2ffaa8be18e

Failed to meet the scheduled and unscheduled needs of residents

Full inspector notes

—: Failed to meet the scheduled and unscheduled needs of residents

2025-02-17
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to meet the scheduled and unscheduled needs of residents, constituting a licensing violation. No additional details regarding the nature of those unmet needs were provided in the inspection record.

Licensing ViolationOAR §__or_db0d2387112132d51f91e4872c782496
Verbatim citation text · OAR §__or_db0d2387112132d51f91e4872c782496

Failed to meet the scheduled and unscheduled needs of residents

Full inspector notes

—: Failed to meet the scheduled and unscheduled needs of residents

2024-11-28
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found. No further details were provided regarding the specific safety concern raised.

Abuse: NeglectOAR §__or_e1fb99e0cd7c533dc8a4271aeaecac9a
Verbatim citation text · OAR §__or_e1fb99e0cd7c533dc8a4271aeaecac9a

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-11-13
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging that a resident was subjected to verbal abuse. The investigation found a licensing violation for failure to protect the resident from verbal abuse. The facility was required to take corrective action.

Licensing ViolationOAR §__or_e07205431e7f65fdfc11f64635ec6089
Verbatim citation text · OAR §__or_e07205431e7f65fdfc11f64635ec6089

Failed to protect resident from verbal abuse

Full inspector notes

—: Failed to protect resident from verbal abuse

2024-08-15
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to provide a safe environment. The inspection narrative does not include specific findings, violations identified, or whether the complaint was substantiated or unsubstantiated. Without additional details from the inspection report, no conclusion can be stated about what unsafe conditions were found or whether any licensing violations were cited.

Abuse: NeglectOAR §__or_2d771e85120449f64e5d572c11c04e9f
Verbatim citation text · OAR §__or_2d771e85120449f64e5d572c11c04e9f

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-06-11
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violation was found.

Abuse: NeglectOAR §__or_84aaf5d53a0551138abf9eb06c16c43b
Verbatim citation text · OAR §__or_84aaf5d53a0551138abf9eb06c16c43b

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-06-10
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate this complaint. No licensing violation was found.

Abuse: NeglectOAR §__or_ef66f11a839b8aa603c0c483349e1d0b
Verbatim citation text · OAR §__or_ef66f11a839b8aa603c0c483349e1d0b

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-06-06
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violation was found.

Licensing ViolationOAR §__or_e6f0cabf1caf7b923f2a46c704b73a15
Verbatim citation text · OAR §__or_e6f0cabf1caf7b923f2a46c704b73a15

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-04-24
Annual Compliance Visit
No findings
2024-01-05
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated that alleged a facility failed to protect a resident from financial exploitation; the outcome of that investigation has not yet been determined or released.

Licensing ViolationOAR §__or_2f5e5602239a573f536b6d0099014084
Verbatim citation text · OAR §__or_2f5e5602239a573f536b6d0099014084

Failed to protect resident from financial exploitation

Full inspector notes

—: Failed to protect resident from financial exploitation

2023-08-24
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to follow a resident's care plan. The specific details of what care plan provisions were not followed are not provided in the available documentation. No further outcome information is available at this time.

Abuse: NeglectOAR §__or_01506090f3107aa45ffe690a69091e60
Verbatim citation text · OAR §__or_01506090f3107aa45ffe690a69091e60

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2023-08-13
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was received alleging the facility failed to provide a safe environment. The investigation did not substantiate this complaint. No violation was found.

Abuse: NeglectOAR §__or_76b053c2667b12f2ab8a5d12ebc9e9fc
Verbatim citation text · OAR §__or_76b053c2667b12f2ab8a5d12ebc9e9fc

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-08-12
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome has not been finalized or documented in the available record. Families should contact Oregon DHS Long-Term Care Licensing directly for the current status and findings of this complaint.

Abuse: NeglectOAR §__or_bef2889f1850513929be68e5718796cd
Verbatim citation text · OAR §__or_bef2889f1850513929be68e5718796cd

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-07-22
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated that a facility failed to protect a resident from verbal abuse. The outcome of that investigation is not yet available. Families should contact the Oregon Department of Human Services for the final determination once the investigation is complete.

Licensing ViolationOAR §__or_946d90d307e144220141845679396632
Verbatim citation text · OAR §__or_946d90d307e144220141845679396632

Failed to protect resident from verbal abuse

Full inspector notes

—: Failed to protect resident from verbal abuse

2023-06-01
Annual Compliance Visit
No findings
2023-05-21
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to provide a safe environment. The specific unsafe conditions or hazards were not detailed in the available inspection record. Families should contact Oregon DHS Long-Term Care Licensing directly for the full complaint details and any corrective actions required.

Abuse: NeglectOAR §__or_e9525eb44a9207e7b9a0181e7b11cef5
Verbatim citation text · OAR §__or_e9525eb44a9207e7b9a0181e7b11cef5

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

27 older inspections from 2020 are not shown in the free view.

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