Emerson House Portland.

Plain-language summary

A complaint investigation found that a resident experienced verbal abuse at the facility, constituting a licensing violation. The facility failed to implement adequate protections to prevent this mistreatment from occurring. Oregon DHS documented this violation during the complaint investigation process.

Plain-language summary

A complaint was investigated alleging that medication was not administered as ordered. The facility was found to have violated this requirement.

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. No further details about the specific care planning deficiency or resolution are provided in the available record.

Plain-language summary

A complaint was investigated that the facility failed to provide a service. The investigation did not result in a substantiated violation or licensing finding.

Plain-language summary

A complaint investigation found that the facility failed to maintain staffing levels as required by the Adult Foster Care Standards and Training (ABST) rule. This was a licensing violation related to inadequate staff on duty.

Plain-language summary

A complaint investigation found that the facility failed to maintain staffing levels as required by the Adult Behavioral Support Team (ABST) plan. The facility did not meet its obligation to provide adequate staff in accordance with its behavioral support protocols.

Plain-language summary

A complaint investigation was conducted regarding staffing. The facility failed to maintain staffing levels as indicated by the Assisted Living Services Team assessment.

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system, resulting in a licensing violation. The specific deficiencies in how medications were managed or administered created risk to residents. The facility will be required to correct this violation.

Plain-language summary

A complaint investigation found that staff failed to use an approved behavior support tool (ABST) as required. No further details about the specific circumstances or resolution are provided in the available information.

Plain-language summary

A complaint was investigated alleging that medication was not administered as ordered. The investigation found a licensing violation related to medication administration. The facility was required to correct this deficiency.

Plain-language summary

A complaint was investigated regarding failure to provide service at the facility. The investigation did not substantiate the complaint, and no licensing violation was found.

Plain-language summary

A complaint was investigated regarding failure to use an ABST (Assisted Behavior Support Team). The investigation found a licensing violation related to this requirement. No further details about the specific circumstances or outcome were provided in the available documentation.

Plain-language summary

A complaint was investigated alleging that the facility failed to provide a service. The investigation did not result in a substantiated violation or documented finding.

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation found a licensing violation related to environmental safety. The facility was required to take corrective action to bring the care setting into compliance.

Plain-language summary

A complaint was investigated alleging that medication was not administered as ordered. The investigation found a licensing violation related to medication administration. The facility failed to follow the prescribed medication regimen for a resident.

Plain-language summary

A complaint investigation found that the facility failed to meet the scheduled and unscheduled needs of residents, constituting a licensing violation. No additional details about the nature of these unmet needs or remedial actions were provided in the inspection record.

Plain-language summary

A complaint investigation found that the facility failed to maintain staffing levels as required by the Adult Behavioral Support Team (ABST) plan. No further details about the specific staffing deficiency or its duration were provided in the inspection record.

Plain-language summary

A complaint was investigated regarding failure to provide service. The outcome of that investigation is not yet documented in the available record. Families should contact the Oregon Department of Human Services for the final determination on whether a violation was found.

Plain-language summary

A complaint investigation found that the facility failed to use an Abuse Behavior Screening Tool (ABST) as required. The investigation did not result in a substantiation determination being reported.

Plain-language summary

A complaint was investigated regarding failure to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found. The facility was not cited for this complaint.

Plain-language summary

A complaint investigation found that the facility failed to maintain a safe physical environment. The specific conditions or deficiencies identified in the complaint were not detailed in the available documentation.

Plain-language summary

A complaint was investigated regarding failure to use an ABST (authorized behavioral support tool). The investigation did not substantiate a violation of this requirement.

Plain-language summary

A complaint was investigated regarding failure to administer ordered medication. The investigation outcome has not been provided in the available documentation. Families should contact Oregon DHS Long-Term Care Licensing directly for the final determination of whether this complaint was substantiated.

Plain-language summary

A complaint was investigated alleging that the facility failed to properly plan care. The investigation did not substantiate the complaint. No violation was found.

Plain-language summary

A complaint was investigated alleging the facility failed to follow a resident's care plan. The investigation found a licensing violation—the facility did not implement care procedures as documented in the resident's individualized care plan. This represents a failure to provide services and supports as required by Oregon licensing rules.

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system. No further details about the specific deficiencies or corrective actions were documented in this summary.

Plain-language summary

A complaint was investigated regarding failure to properly plan care. The outcome of that investigation was not substantiated or was not yet determined at the time this report was issued.

Plain-language summary

A complaint was investigated alleging the facility failed to protect a resident from financial exploitation. The investigation outcome has not yet been determined or finalized. Families should contact the facility or Oregon DHS for the current status of this complaint.

Plain-language summary

A complaint was investigated alleging that the facility failed to provide a service. The investigation did not result in a substantiated finding, meaning no violation was established.

Plain-language summary

A complaint investigation found that the facility failed to administer medication that had been ordered for a resident. The licensing violation was substantiated.

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system. No additional details about the specific deficiency or corrective actions are provided in the available information.

Plain-language summary

A complaint was investigated alleging that the facility failed to properly plan care for a resident. The investigation determined that this complaint could not be substantiated based on the evidence reviewed. No licensing violation was found.

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system. No further details about the specific deficiency or corrective actions are provided in the available documentation.

Plain-language summary

A complaint was investigated alleging that the facility failed to provide service. The investigation did not result in a substantiated violation finding.

Plain-language summary

A complaint was investigated alleging that medication was not administered as ordered. The investigation found a licensing violation related to medication administration.

Plain-language summary

A complaint was investigated alleging that staff failed to follow a resident's care plan. The investigation found a licensing violation—the facility did not implement the care plan as written. Corrective action was required to ensure care plans are followed as documented.

Plain-language summary

A complaint was investigated alleging that medication was not administered as ordered. The investigation confirmed this violation of licensing requirements. The facility failed to follow the physician-prescribed medication regimen for at least one resident.

Plain-language summary

A complaint investigation found that the facility failed to follow a resident's care plan. The specific details of how the care plan was not followed are not provided in the available documentation.

Plain-language summary

A complaint was investigated alleging that the facility failed to properly plan care. The investigation found a licensing violation related to care planning. Families should review the facility's care planning practices and ask staff how the facility ensures each resident's care plan is developed and updated appropriately.

Plain-language summary

A complaint investigation was conducted regarding failure to properly plan care. The investigation outcome was not substantiated, meaning no violation was found.

Plain-language summary

A complaint was investigated that a resident experienced verbal abuse, but the investigation did not substantiate the complaint. No violation was found.