Willow Creek Memory Care.
Willow Creek Memory Care is Grade B−, ranked in the top 35% of Oregon memory care with 3 OR DHS citations on record; last inspected Mar 2026.

A medium home, reviewed on public record.
Ranked against 81 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
Willow Creek Memory Care has 3 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
3 deficiencies on record. Each bar is a month with a citation.
Finding distribution
3 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Willow Creek Memory Care's record and state requirements.
Oregon DHS has conducted 10 inspections at this facility, resulting in 4 deficiencies — can you walk us through the corrective action plan for each deficiency, and show us documentation that demonstrates how the issues were resolved?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Five complaints were filed with Oregon DHS during the inspection period on file — were any of those complaints substantiated, and what specific changes did the facility make in response to substantiated findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
This facility holds an Oregon DHS Memory Care Endorsement — can you provide a copy of the written dementia care program that supports that endorsement, and explain how staff competency is documented and maintained across all shifts?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
7 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-03-19Annual Compliance VisitNo findings
2025-01-06Annual Compliance VisitNo findings
2024-05-26Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding medication not being administered as ordered. The outcome of that investigation is not yet available.
“Failed to administer medication as ordered”
Full inspector notes
—: Failed to administer medication as ordered
2023-12-20Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No additional details about the nature of the care planning deficiency or corrective actions were provided in the inspection record.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-10-09Annual Compliance VisitNo findings
2023-08-17Annual Compliance VisitNo findings
2023-07-14Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated into whether the facility failed to properly plan care. The investigation determined that the complaint was not substantiated and no violation was found.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
4 older inspections from 2021 are not shown in the free view.
4 older inspections (2021–2023) are available with a premium membership.
Other facilities in Madras.
Other memory care facilities near Madras with similar care offerings.
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