Editorial Independence

StarlynnCare receives no referral commissions, lead fees, or paid placement from any operator. Rankings are derived solely from state inspection records and verified family reviews.

StarlynnCare
Oregon · Madras

Willow Creek Memory Care.

Willow Creek Memory Care is Grade B−, ranked in the top 35% of Oregon memory care with 3 OR DHS citations on record; last inspected Mar 2026.

ALF · Memory Care16 licensed beds · mediumDementia-trained staff
175 Ne 16th Street · Madras, OR 97741LIC# 0000050334
Facility · Madras
Willow Creek Memory Care
© Google Street Viewoperator? submit a photo →
A 16-bed ALF · Memory Care with 3 citations on file — most recent May 2024.
Last inspection · Mar 2026 · citedSource · OR-DHS
Licensed beds
16
Memory care
✓ Yes
Last inspection
Mar 2026
Last citation
May 2024
Operated by
Phone
§ 01 · Snapshot

A medium home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 81 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
29th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
66th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

Willow Creek Memory Care has 3 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

3 deficiencies on record. Each bar is a month with a citation.

0weighted score · 24 mo
No citation activity in this window.
peer median
Jun 2024May 2026

Finding distribution

3 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G3
H
I
Sev 2
D
E
F
Sev 1
A
B
C
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Willow Creek Memory Care's record and state requirements.

01 /

Oregon DHS has conducted 10 inspections at this facility, resulting in 4 deficiencies — can you walk us through the corrective action plan for each deficiency, and show us documentation that demonstrates how the issues were resolved?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

Five complaints were filed with Oregon DHS during the inspection period on file — were any of those complaints substantiated, and what specific changes did the facility make in response to substantiated findings?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

This facility holds an Oregon DHS Memory Care Endorsement — can you provide a copy of the written dementia care program that supports that endorsement, and explain how staff competency is documented and maintained across all shifts?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

7 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

7
reports on file
3
total deficiencies
2026-03-19
Annual Compliance Visit
No findings
2025-01-06
Annual Compliance Visit
No findings
2024-05-26
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding medication not being administered as ordered. The outcome of that investigation is not yet available.

Abuse: NeglectOAR §__or_c8021a1ccd65fe3d7f5a04d426d774e2
Verbatim citation text · OAR §__or_c8021a1ccd65fe3d7f5a04d426d774e2

Failed to administer medication as ordered

Full inspector notes

—: Failed to administer medication as ordered

2023-12-20
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. No additional details about the nature of the care planning deficiency or corrective actions were provided in the inspection record.

Abuse: NeglectOAR §__or_5cc010d2b709a9ed2692ed356d6270dd
Verbatim citation text · OAR §__or_5cc010d2b709a9ed2692ed356d6270dd

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2023-10-09
Annual Compliance Visit
No findings
2023-08-17
Annual Compliance Visit
No findings
2023-07-14
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated into whether the facility failed to properly plan care. The investigation determined that the complaint was not substantiated and no violation was found.

Abuse: NeglectOAR §__or_777e80ec641cfaf2d5d1bc91e720275b
Verbatim citation text · OAR §__or_777e80ec641cfaf2d5d1bc91e720275b

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

4 older inspections from 2021 are not shown in the free view.

4 older inspections (20212023) are available with a premium membership.

§ 07 · Nearby

Other facilities in Madras.

Other memory care facilities near Madras with similar care offerings.

Family reviews

No reviews yet — be the first to share your experience

No published reviews yet. Use the button above to share your experience.

Related in this city

Other memory care options nearby.

Is this listing wrong? Report an issue →
Reports help us maintain accurate facility information. Your report will be reviewed within 1-2 business days.