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StarlynnCare
Oregon · Madras

Pacific Living Centers of Madras.

Pacific Living Centers of Madras is Grade B−, ranked in the top 32% of Oregon memory care with 3 OR DHS citations on record; last inspected Nov 2025.

ALF · Memory Care15 licensed beds · mediumDementia-trained staff
572 Ne Oak Street · Madras, OR 97741LIC# 0000005241
Facility · Madras
Pacific Living Centers of Madras
© Google Street Viewoperator? submit a photo →
A 15-bed ALF · Memory Care with 3 citations on file — most recent Jan 2025.
Last inspection · Nov 2025 · citedSource · OR-DHS
Licensed beds
15
Memory care
✓ Yes
Last inspection
Nov 2025
Last citation
Jan 2025
Operated by
Phone
§ 01 · Snapshot

A medium home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 81 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
43th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
60th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

Pacific Living Centers of Madras has 3 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

3 deficiencies on record. Each bar is a month with a citation.

21weighted score · 24 mo
Last citation: JAN 2025. Compared against peer median (dashed).
peer median
JAN 2025
Jun 2024May 2026

Finding distribution

3 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G2
H
I
Sev 2
D
E
F
Sev 1
A1
B
C
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Pacific Living Centers of Madras's record and state requirements.

01 /

The facility holds an Oregon DHS Memory Care Endorsement and has 26 complaints on file through the November 2025 inspection — were any of those complaints substantiated, and can you walk us through the corrective action plans you implemented in response?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

With 26 deficiencies documented across 31 inspection reports, what specific steps has the facility taken to prevent recurring issues, and can families review written documentation of those corrective measures during a tour?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

Oregon DHS conducted an inspection on November 20, 2025 — can you share the deficiency report from that visit and explain what changes were made to address any findings cited by the state?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

6 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

6
reports on file
3
total deficiencies
2025-11-20
Annual Compliance Visit
No findings
2025-01-21
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to use an anti-bullying and safety team (ABST) as required. No further details about the specific circumstances or corrective action were provided in the available documentation.

Licensing ViolationOAR §__or_bfccb4174ff877b228ec0495ac441f38
Verbatim citation text · OAR §__or_bfccb4174ff877b228ec0495ac441f38

Failed to use an ABST

Full inspector notes

—: Failed to use an ABST

2024-10-04
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to maintain a safe physical environment at the facility. The investigation found a licensing violation related to this issue. The facility was required to correct the deficiency.

Abuse: NeglectOAR §__or_0140c099fbb05d58510b8136a37b7b0b
Verbatim citation text · OAR §__or_0140c099fbb05d58510b8136a37b7b0b

Failed to maintain a safe physical environment

Full inspector notes

—: Failed to maintain a safe physical environment

2024-06-26
Annual Compliance Visit
No findings
2024-06-07
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found. The facility was not cited for this complaint.

Abuse: NeglectOAR §__or_2d945f1ccb45e4d779cb71ff4f4af704
Verbatim citation text · OAR §__or_2d945f1ccb45e4d779cb71ff4f4af704

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-12-12
Annual Compliance Visit
No findings

25 older inspections from 2010 are not shown in the free view.

25 older inspections (20102023) are available with a premium membership.

§ 07 · Nearby

Other facilities in Madras.

Other memory care facilities near Madras with similar care offerings.

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Other memory care options nearby.

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