Editorial Independence

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StarlynnCare
Minnesota · Rochester

The Homestead at Rochester.

The Homestead at Rochester is Grade C, ranked in the top 47% of Minnesota memory care with 1 MDH citation on record; last inspected Feb 2026.

ALF · Memory Care75 licensed beds · largeDementia-trained staff
5530 Ballington Road NW · Rochester, MN 55901LIC# ALRC:887
Facility · Rochester
A 75-bed ALF · Memory Care with one citation on file (Feb 2024).
Last inspection · Feb 2026 · citedSource · MDH
Licensed beds
75
Memory care
✓ Yes
Last inspection
Feb 2026
Last citation
Feb 2024
Operated by
Phone
§ 01 · Snapshot

A large home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 142 Minnesota facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Minnesota Dept. of Health · Health Regulation Division.

Severity rank
19th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
41th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

The Homestead at Rochester has 1 citation on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

1 deficiencie on record. Each bar is a month with a citation.

0weighted score · 24 mo
No citation activity in this window.
peer median
Jun 2024May 2026

Finding distribution

1 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G1
H
I
Sev 2
D
E
F
Sev 1
A
B
C
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to The Homestead at Rochester's record and state requirements.

01 /

Minnesota Department of Health records show one complaint was filed against this facility, and the most recent inspection on June 30, 2023 found zero deficiencies — can you walk us through what the complaint involved and show us the written documentation of how it was resolved?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

The facility holds an Assisted Living Facility with Dementia Care license under Minnesota Statute Chapter 144G, which requires specific dementia care programming — can you provide a copy of your written dementia care program and explain how staff demonstrate competency in dementia-specific interventions?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

With 75 licensed beds and a dementia care designation, how does the facility organize memory care residents within the building, and can you show us the written policies that describe how you adapt activities and environments for residents with cognitive impairment?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every MDH visit, verbatim.

6 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

6
reports on file
1
total deficiencies
2026-02-22
Annual Compliance Visit
No findings

Plain-language summary

A standard inspection of The Homestead at Rochester on January 22, 2026 found one violation related to fire protection and physical environment, resulting in a $500 fine assessed at Level 2. The facility must document how it corrected the noncompliance and prevent similar issues going forward. The facility has the right to request reconsideration or a hearing within 15 days of receiving this notice.

Full inspector notes

correction orders and document the actions taken to comply in the facility's records. The Department reserves the right to return to the facility at any time should the Department receive a complaint or deem it necessary to ensure the health, safety, and welfare of residents in your care. STATE CORRECTIO NORDERS The enclosed State Form documents the state correction orders. MDH documents state licensing correction orders using federal software. Tag numbers are assigned to Minnesota state statutes for Assisted Living Facilities. The assigned tag number appears in the far left column entitled "ID Prefix Tag." The state statute number and the corresponding text of the state statute out of compliance are listed in the "Summary Statement of Deficiencies" column. This column also includes the findings that are in violation of the state statute after the statement, "This MN Requirement is not met as evidenced by . . ." IMPOSITION OF FINES In accordance with Minn. Stat. § 144G.31, Subd. 4, fines and enforcement actions may be imposed based on the level and scope of the violations and may be imposed immediately with no opportunity to correct the violation first as follows: Level 1: no fines or enforcement; Level 2: a fine of $500 per violation, in addition to any enforcement mechanism authorized in § 144G.20; Level 3: a fine of $1,000 per incident, in addition to any enforcement mechanism authorized in § 144G.20; An equal opportunity employer. Letter ID: IS7N REVISE D09/13/2021 The Homestead at Rochester February 11, 2026 Page 2 Level 4: a fine of $3,000 per incident, in addition to any enforcement mechanism authorized in § 144G.20; Level 5: a fine of $5,000 per violation, in addition to any enforcement mechanism authorized in § 144G.20. Therefore, in accordance with Minn. Stat. §§ 144G.01 to 144G.9999, the following fines are assessed pursuant to this survey: St - 0 - 0775 - 144g.45 Subd. 2. (a) - Fire Protection And Physical Environment - $500.00 The refor e, in accor danc e wit h Minn. Sta t. §§ 144G.01 to 144G.999 9, the total amount you are assessed is $500.00. You will be invoiced approximately 30 days after receipt of this notice, subject to appeal . DOCUMENTATIO ONF ACTION TO COMPLY In accorda nce with Min n. Stat. § 144G.30, Sub d. 5(c), th e lic ens ee mus t docum ent ac tions taken t o comply with the correction orders within the time period outlined on the state form; however, plans of correction are not required to be submitted for approval. The correction order documentation should include the following: Identify how the area( s) of noncompliance was corrected related to the · resident( s)/ employee( s) identified in the correction order. Identify how the area( s) of noncompliance was corrected for all of the provider’s · resident( s)/ employees that may be affected by the noncompliance. Identify what changes to your systems and practices were made to ensure compliance with · the specific statute( s). CORRECTIO NORDER RECONSIDERATIO PNROCESS In accordance with Minn. Stat. § 144G.32, Subd. 2, you may challenge the correction order( s) issued, including the level and scope, and any fine assessed through the correction order reconsideration process. The request for reconsideration must be in writing and received by MDH within 15 calendar days of the correction order receipt date. To submit a reconsideration request, please visit: https: / / forms. web. health. state. mn.us/ form/ HRDAppealsForm REQUESTIN GA HEARING Alternatively, in accordance with Minn. Stat. § 144G.31, Subd. 5(d), an assisted living provider that has been assessed a fine under this subdivision has a right to a reconsideration or a hearing under this section and chapter 14. Pursuant to Minn. Stat. § 144G.20, Subd. 14 and Subd. 18, a request for a hearing must be in writing and received by the Department of Health within 15 business days of the correction order receipt date. The request must contain a brief and plain statement describing each matter or issue contested and any new information you believe constitutes a defense or mitigating The Homestead at Rochester February 11, 2026 Page 3 factor. To submit a hearing request, please visit: https: / / forms. web. health. state. mn. us/ form/ HRDAppealsForm To appe al fi nes via re cons iderat ion , pl ease follow the procedu r e outl ined abo ve. Plea se no te tha t you may re que st a rec onside rati on or a hearing, bu t not bot h. If you wish to cont est ta gs with out fine s in a reconsideration and tags with the fines at a hearing, please submit two separate appeals forms at the website listed above. The MDH Health Regulation Division (HRD )values your feedback about your experience during the survey and/ or investigation process. Please fill out this anonymous provider feedback questionnaire at your conv enien ce at thi s link: https: / / forms. office.com/ g/ Bm5uQEpHVa. Your inpu t is import ant to us and will enable MDH to improve its processes and communication with providers. If you have any questions regarding the questionnaire, please contact Susan Winkelmann at susan. winkelmann@state. mn.us or call 651-201-5952. You are encouraged to retain this document for your records. It is your responsibility to share the information contained in the letter and state form with your organization’s Governing Body. If you have any questions, please contact me. Sincerely, Jodi Johnson, Supervisor State Rapid Response Team / State Evaluation Team Email: Jodi.Johnson@state. mn.us Telephone: 507-344-2730 Fax: 1-800-337-9238 / 1-866-890-9290 KKM PRINTED: 02/ 11/2026 FORM APPROVED STATEMENT OF DEFICIENCIES (X1) PROVIDER/ SUPPLIER/ CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. BUILDING: ______________________ B. WING _____________________________ 32647 01/ 22/ 2026 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 5530 BALLINGTON ROAD NW THE HOMESTEAD AT ROCHESTER ROCHESTER, MN 55901 SUMMARY STATEMENT OF DEFICIENCIES PROVIDER' S PLAN OF CORRECTION (X4) ID ID (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL PREFIX (EACH CORRECTIVE ACTION SHOULD BE COMPLETE REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS- REFERENCED TO THE APPROPRIATE DATE TAG TAG DEFICIENCY) 0 000 Initial Comments 0 000 *****ATTENTION***** Minnesota Department of Health is documenting the State Correction Orders ASSISTED LIVING PROVIDER LICENSING using federal software. Tag numbers have CORRECTION ORDER( S) been assigned to Minnesota State Statutes for Assisted Living Facilities. The In accordance with Minnesota Statutes, section assigned tag number appears in the 144G. 08 to 144G. 95, these correction orders are far-left column entitled "ID Prefix Tag. " The issued pursuant to a survey. state Statute number and the corresponding text of the state Statute out Determination of whether violations are corrected of compliance is listed in the "Summary requires compliance with all requirements Statement of Deficiencies" column. This provided at the Statute number indicated below. column also includes the findings which When Minnesota Statute contains several items, are in violation of the state requirement failure to comply with any of the items will be after the statement, "This Minnesota considered lack of compliance. requirement is not met as evidenced by." Following the evaluators' findings is the INITIAL COMMENTS: Time Period for Correction. SL32647016- 0 PLEASE DISREGARD THE HEADING OF THE FOURTH COLUMN WHICH On January 20, 2026, through January 22, 2026, STATES, "PROVIDER' S PLAN OF the Minnesota Department of Health conducted a CORRECTION. " THIS APPLIES TO full survey at the above provider and the following FEDERAL DEFICIENCIES ONLY. THIS correction orders are issued. At the time of the WILL APPEAR ON EACH PAGE. survey, there were 53 residents; 52 receiving services under the Assisted Living Facility with THERE IS NO REQUIREMENT TO Dementia Care license. SUBMIT A PLAN OF CORRECTION FOR VIOLATIONS OF MINNESOTA STATE STATUTES. THE LETTER IN THE LEFT COLUMN IS USED FOR TRACKING PURPOSES AND REFLECTS THE SCOPE AND LEVEL ISSUED PURSUANT TO 144G. 31 SUBDIVISION 1-3. 0 480 144G. 41 Subdivision 1 Subd. 1a (a-b) Minimum 0 480 SS= F requirements; required food services LABORATORY DIRECTOR' S OR PROVIDER/ SUPPLIER REPRESENTATIVE' S SIGNATURE TITLE (X6) DATE STATE FORM 6899 IY7I11 If continuation sheet 1 of 28 PRINTED: 02/ 11/2026 FORM APPROVED STATEMENT OF DEFICIENCIES (X1) PROVIDER/ SUPPLIER/ CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. BUILDING: ______________________ B.

2024-09-27
Complaint Investigation
No findings

Plain-language summary

A complaint was received alleging that staff failed to respond to a call light for an extended period of time, but the investigation determined the individual was not a resident of the facility, so no violation could be substantiated. The allegation was referred to the Department of Human Services, Olmsted County, and Law Enforcement.

Full inspector notes

Finding: No determination Nature of Investigation: The Minnesota Department of Health initiated an investigation related to an allegation of maltreatment, in accordance with the Minnesota Reporting of Maltreatment of Vulnerable Adults Act, Minn. Stat. 626.557, and to evaluate compliance with applicable licensing standards for the provider type. Allegation(s): It is alleged the facility neglected the resident when staff did not respond to a call light for an extended period of time. Investigative Findings and Conclusion: During the course of the investigation, it was determined the individual was not a resident of the assisted living facility. Therefore, no determination was made on the allegation. Action taken by the Minnesota Department of Health: The allegation was referred to the Department of Human Services/ Olmsted County/Law Enforcement. cc: The Office of Ombudsman for Long-Term Care An equal opportunity employer. PRINTED: 10/03/2024 FORM APPROVED STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. BUILDING: ______________________ C B. WING _____________________________ 32647 09/25/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 5530 BALLINGTON ROAD NW THE HOMESTEAD AT ROCHESTER ROCHESTER, MN 55901 SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X4) ID ID (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL PREFIX (EACH CORRECTIVE ACTION SHOULD BE COMPLETE REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE TAG TAG DEFICIENCY) 0 000 Initial Comments 0 000 On September 25, 2024, the Minnesota Department of Health initiated an investigation of complaint #HL326477304C/#HL326475322M. No correction orders were issued as the investigation determined the individual regarding for whom the concern was raised was not a resident of the assisted living facility. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE STATE FORM 6899 UU6I11 If continuation sheet 1 of 1

2024-08-08
Complaint Investigation
No findings

Plain-language summary

The Minnesota Department of Health investigated a complaint that facility staff abused a resident after she was found on the floor with facial lacerations and bruising; the investigation determined the abuse allegation was not substantiated, finding instead that the resident had fallen during the night, and a police report and hospital records confirmed the injuries were consistent with an accidental fall. Staff followed proper protocol by checking on the resident during the night, calling the nurse immediately when they found her on the floor, and contacting 911 for emergency assistance. The resident was on a blood thinner medication that contributed to the amount of bleeding observed with the injuries.

Full inspector notes

Finding: Not Substantiated Nature of Investigation: The Minnesota Department of Health investigated an allegation of maltreatment, in accordance with the Minnesota Reporting of Maltreatment of Vulnerable Adults Act, Minn. Stat. 626.557, and to evaluate compliance with applicable licensing standards for the provider type. Initial Investigation Allegation(s): The alleged perpetrator (AP) abused the resident when the resident was found lying on the floor bleeding with lacerations to her face, cheeks, and bruising in various stages of healing. Investigative Findings and Conclusion: The Minnesota Department of Health determined abuse was not substantiated. The resident was found on the floor covered in blood; however, there was no evidence to support that the resident’s injuries were a result of abuse by facility staff. The investigator conducted interviews with facility staff members, including administrative staff, nursing staff, and unlicensed staff. The investigation included review of the resident record, death record, hospital records, facility documentation, personnel files, staff schedules, a law enforcement report, and related facility policies and procedures. Also, the investigator observed resident cares and staff interactions. The resident resided in an assisted living memory care unit with a diagnosis of dementia. The resident’s service plan included assistance with supervision and stand by assistance with morning and evening cares, bathing, toileting, and medication administration. The resident’s assessment indicated the resident had memory loss, confusion, and was at risk for falls. The resident’s medical record indicated staff found the resident on the floor bleeding in their apartment and staff contacted 911 for emergency assistance. Facility documentation indicated evening staff administered an anti-anxiety medication to the resident earlier that evening for restlessness and agitation. Staff documented that the medication was effective. Evening staff assisted the resident to bed then checked on the resident at 8:00 p.m. and noted that the resident was asleep. Night shift staff checked on the resident around 1:20 a.m. and found the resident laying on the floor bleeding. The staff contacted the nurse and then called 911. Staff documented that the resident received Xarelto (blood thinner) which could have contributed to the amount of bleeding noted with injuries. Hospital records indicated that the resident arrived at the emergency room with several facial lacerations (cuts), abrasions (bruises) along the anterior (front) scalp and periorbital (around the eye) edema and a significant amount of dried blood in the resident’s hair. The record indicated the possibility of non-accidental trauma related to the multiple bruises in different stages of healing but was later ruled out. The records indicated the resident returned to the facility three days later. The Police report indicated the resident fell during the middle of the night and a crime did not occur. During an interview, unlicensed personnel (ULP) #1 stated she arrived to work at 10:30 p.m., the night of the incident. This was her first time working on that unit and was oriented to the residents by another staff member. She was told the resident was independent. ULP #1 started checking on the residents about 12:30 p.m., and got to the resident’s room around 1:00 a.m. When the ULP opened the resident’s door she found the resident on the floor covered in blood. The ULP did not know where the blood was coming from and called ULP #2 for assistance. During an interview, ULP #2 stated she received a call from ULP #1 stating the resident fell and there was blood all over. When ULP #2 arrived, she saw the resident laying on the floor with a pillow under her head and was covered in blood. ULP #2 called the nurse and was directed to call the 911. ULP #2 stated ULP #1 was distraught and did not want to be left alone after the incident. During an interview, the registered nurse (RN) stated the internal investigation determined the resident’s service plan was followed at the time of the fall. It was determined after facility staff found the resident on the floor, staff followed facility protocol and contacted the RN and then called for emergency assistance. Attempts to contact the resident’s family member were unsuccessful. In conclusion, the Minnesota Department of Health determined abuse was not substantiated. “Not Substantiated” means: An investigatory conclusion indicating the preponderance of evidence shows that an act meeting the definition of maltreatment did not occur. Abuse: Minnesota Statutes section 626.5572, subdivision 2. "Abuse" means: (a) An act against a vulnerable adult that constitutes a violation of, an attempt to violate, or aiding and abetting a violation of: (1) assault in the first through fifth degrees as defined in sections 609.221 to 609.224; (2) the use of drugs to injure or facilitate crime as defined in section 609.235; (3) the solicitation, inducement, and promotion of prostitution as defined in section 609.322; and (4) criminal sexual conduct in the first through fifth degrees as defined in sections 609.342 to 609.3451. A violation includes any action that meets the elements of the crime, regardless of whether there is a criminal proceeding or conviction. (b) Conduct which is not an accident or therapeutic conduct as defined in this section, which produces or could reasonably be expected to produce physical pain or injury or emotional distress including, but not limited to, the following: (1) hitting, slapping, kicking, pinching, biting, or corporal punishment of a vulnerable adult; (2) use of repeated or malicious oral, written, or gestured language toward a vulnerable adult or the treatment of a vulnerable adult which would be considered by a reasonable person to be disparaging, derogatory, humiliating, harassing, or threatening; Vulnerable Adult interviewed: No; resident deceased Family/Responsible Party interviewed: No, attempts to contact were unsuccessful Alleged Perpetrator interviewed: Not Applicable the Action taken by facility: The facility reported the incident to the state agency and completed an internal investigation. Action taken by the Minnesota Department of Health: No further action taken at this time. cc: The Office of Ombudsman for Long Term Care The Office of Ombudsman for Mental Health and Developmental Disabilities PRINTED: 08/09/2024 FORM APPROVED STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. BUILDING: ______________________ C B. WING _____________________________ 32647 06/12/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 5530 BALLINGTON ROAD NW THE HOMESTEAD AT ROCHESTER ROCHESTER, MN 55901 SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X4) ID ID (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL PREFIX (EACH CORRECTIVE ACTION SHOULD BE COMPLETE REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE TAG TAG DEFICIENCY) 0 000 Initial Comments 0 000 On June 12, 2024, the Minnesota Department of Health initiated an investigation of complaint #HL326471817C/#HL326472601M. No correction orders are issued. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE STATE FORM 6899 9Y5Z11 If continuation sheet 1 of 1

2024-03-04
Complaint Investigation
No findings

Plain-language summary

The Minnesota Department of Health investigated a complaint that the facility neglected a resident by failing to provide care, resulting in a wound on her thigh, but found the allegation was not substantiated. The resident had a recurring wound caused by sitting on the toilet for extended periods, a longstanding habit documented before admission and known to staff and family; the facility provided skin monitoring and was aware of the issue. No further action was taken by the Department of Health.

Full inspector notes

Finding: Not Substantiated Nature of Investigation: The Minnesota Department of Health investigated an allegation of maltreatment, in accordance with the Minnesota Reporting of Maltreatment of Vulnerable Adults Act, Minn. Stat. 626.557, and to evaluate compliance with applicable licensing standards for the provider type. Initial Investigation Allegation(s): The facility and the alleged perpetrator (AP) neglected the resident when the resident was not provided cares and she developed a wound on her right thigh. Investigative Findings and Conclusion: The Minnesota Department of Health determined neglect was not substantiated. While the resident did have a wound on her right leg, it was a recurring issue and not the result of neglect. The investigator conducted interviews with facility staff members, including administrative staff, nursing staff, and unlicensed staff. The investigator contacted a family member. The investigation included review of medical provider notes, service plan, assessments, wound assessment, and completed facility tasks. Also, the investigator observed staff to resident interaction, resident transfers, and ambulation with her walker. The resident resided in an assisted living memory care unit. The resident’s diagnoses included dementia, anxiety, and diabetes. The resident’s service plan included assistance of one staff for bathing/showers with skin monitoring and safety checks each shift. The resident ambulated independently with a walker and required verbal cueing from caregivers. The resident’s assessment indicated she was forgetful. The facility incident report indicated one morning the resident had a wound on the back of her thigh with black eschar (a thick, dry dead tissue from the surface of the skin). The same report indicated the wound may have been caused by the resident sitting on the toilet for a long period of time. Written statements from unlicensed caregivers, who found the resident in the morning, indicated they found the resident sitting on the toilet sleeping. The resident stated she had been sitting there for a long time but could not provide any other information. The resident’s care plan indicated the resident used the bathroom independently and did have a history of sitting on the toilet for long periods of time. The resident’s assessment indicated the resident was able to reposition herself. The progress notes indicated the resident did have a history of wound development in the same area for the same reason. The medical provider notes from a consultation two months prior to the incident indicated the resident had a wound in the same area on her right thigh and the facility was to encourage the resident not to spend extended periods of time sitting on the toilet. During an interview, a nurse stated skin care checks are completed weekly during a shower or bath. The nurse stated the facility was aware of the resident’s habit of sitting for lengthy periods of time on toilet and the right thigh wound was an ongoing issue, which did not occur overnight. During an interview, a family stated the reported wound had been an ongoing problem even prior to admission. The family member stated the resident was able to stand and walk using her walker but had limited communication skills and could not report accurately. The family member stated the resident had a habit of going into bathroom in the middle of night and sit on the toilet for hours. In conclusion, the Minnesota Department of Health determined neglect was not substantiated. “Not Substantiated” means: An investigatory conclusion indicating the preponderance of evidence shows that an act meeting the definition of maltreatment did not occur. Neglect: Minnesota Statutes, section 626.5572, subdivision 17 “Neglect” means neglect by a caregiver or self-neglect. (a) "Caregiver neglect" means the failure or omission by a caregiver to supply a vulnerable adult with care or services, including but not limited to, food, clothing, shelter, health care, or supervision which is: (1) reasonable and necessary to obtain or maintain the vulnerable adult's physical or mental health or safety, considering the physical and mental capacity or dysfunction of the vulnerable adult; and (2) which is not the result of an accident or therapeutic conduct. Vulnerable Adult interviewed: No Family/Responsible Party interviewed: Yes Alleged Perpetrator interviewed: Declined Action taken by facility: No action required. Action taken by the Minnesota Department of Health: No further action taken at this time. cc: The Office of Ombudsman for Long Term Care The Office of Ombudsman for Mental Health and Developmental Disabilities PRINTED: 03/06/2024 FORM APPROVED STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. BUILDING: ______________________ C B. WING _____________________________ 32647 01/03/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 5530 BALLINGTON ROAD NW THE HOMESTEAD AT ROCHESTER ROCHESTER, MN 55901 SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X4) ID ID (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL PREFIX (EACH CORRECTIVE ACTION SHOULD BE COMPLETE REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE TAG TAG DEFICIENCY) 0 000 Initial Comments 0 000 On January 2, 2024 through January 3, 2024,, the investigation of complaint #HL326474723C/#HL326477809M, HL#326474716C/HL#326477864M and HL#326473642C/HL#326477146M. No correction orders are issued. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE STATE FORM 6899 H7P011 If continuation sheet 1 of 1

2024-02-14
Complaint Investigation
1 · Substantiated Finding

Plain-language summary

A complaint investigation found that the facility neglected a resident with advanced dementia by failing to adequately respond to staff reports of the resident's declining condition and new skin breakdown over a holiday weekend; despite unlicensed caregivers notifying nursing staff multiple times and providing photos of the wound, no nurse followed up on Sunday or Monday, and the resident was hospitalized on Tuesday with septic shock, an infected skin wound, and a pressure injury. The Minnesota Department of Health substantiated neglect and determined the facility was responsible for the maltreatment.

Substantiated FindingMinn. Stat. §MN-SUBST
Verbatim citation text · Minn. Stat. §MN-SUBST

MDH substantiated maltreatment or licensing violation finding

Full inspector notes

Finding: Substantiated, facility responsibility Nature of Investigation: The Minnesota Department of Health investigated an allegation of maltreatment, in accordance with the Minnesota Reporting of Maltreatment of Vulnerable Adults Act, Minn. Stat. 626.557, and to evaluate compliance with applicable licensing standards for the provider type. Initial Investigation Allegation(s): The facility neglected the resident when the facility did not adequately address the resident's change in condition which led to skin breakdown. Investigative Findings and Conclusion: The Minnesota Department of Health determined neglect was substantiated. The facility was responsible for the maltreatment. Although unlicensed caregivers raised concerns about the resident’s overall condition and new skin breakdown, the facility did not provide adequate follow-up. At the end of three days, the resident required hospitalization and admitted to the intensive care unit. The investigator conducted interviews with facility staff members, including administrative staff, nursing staff, and unlicensed staff. The investigator contacted the family member. The investigation included review of the resident records, hospital records, facility internal investigation, facility incident reports, staff schedules, related facility policy and procedures. The investigation included an onsite visit, observations, and interactions between current residents and facility staff. The resident resided in an assisted living memory care unit. The resident’s diagnoses included advanced dementia. The resident’s service plan included assistance with transferring and toileting. The resident’s assessment indicated the resident transferred with the assist of one unlicensed caregiver and was wheelchair dependent. The same documents indicated the resident had both short-term and long-term memory loss, poor judgement, and was unable to make her own decisions. The resident’s medical records indicated the resident had a decline in her condition which was identified by the unlicensed caregivers over a long holiday weekend. The same documents indicated by the end of the weekend, a Tuesday, she required hospitalization. On the Saturday before the resident’s hospitalization, a nurse note entered by nurse #1 indicated the resident had not been eating well for a couple of days. The same document indicated nurse #1 spoke with the resident, who said she was “just not feeling hungry lately”. On the same day, a form titled, “Weekly Skin Assessment” indicated the resident had skin breakdown in the coccyx area (tailbone), and unlicensed caregiver #1 informed an on-call nurse of the new skin breakdown. A late entry nurse note dated the same day, but with a computer timestamp for nine days after the resident’s hospitalization, indicated nurse #1 received the updates regarding the resident’s skin and decline. The same document indicated the unlicensed caregivers provided a photo of the resident’s skin breakdown over the weekend. Nurse #1 provided instructions to clean the wound and apply Mepilex (a wound dressing) until an assessment could be done on Tuesday. A review of the medical record did not identify nurse follow up on Sunday or Monday over the holiday weekend. When contacted, the medical provider’s clinic indicated no documentation of communication or updates from the facility over the holiday weekend regarding the resident’s condition. During an interview, the resident’s family member stated she received an anonymous phone call from the facility expressing concern about the resident’s cares on Monday (a holiday). The family member stated she visited the next day and found the resident less responsive than normal, looking dehydrated, and weak. The family member stated she demanded the resident be transferred to the hospital. The family member stated she had not received any calls from the facility over the weekend other than the anonymous call. When the resident went to the hospital on Tuesday, the hospital records indicated the resident admitted with septic shock secondary to urinary tract infection, infected skin wound near her tailbone, and an unstageable pressure injury (the stage of the wound could not be determined) with dead tissue on her right buttock area. During an interview, unlicensed caregiver #1 stated the nurse on-call was notified of the resident’s concerns including her general decline and skin breakdown. Caregiver #1 stated two nurses were notified of the resident’s skin breakdown. The unlicensed caregiver said she notified the nursing staff more than four times. During an interview, an unlicensed caregiver #2 stated the nurse was notified several times of change in the resident’s condition over that weekend. She stated the resident became so weak she required the assistance of two caregivers to transfer. Unlicensed caregiver #2 stated she sent a photo of the resident’s breakdown to the nurse in her efforts to convey her concern. On-Call Schedule A review of the facility schedule indicated that nurse #1 was on call for Saturday and Sunday, while another nurse, nurse #2, was on call Monday and Tuesday. The investigation included a request of the facility to confirm who on was on-call during that weekend, but the facility was unable to provide this information. During an interview nurse #1 stated she could not recall information regarding the period. When told she was listed on the schedule as on-call for part of the weekend, she stated she was not on-call. During an interview, nurse #2 states she was not on-call for the holiday weekend, thought nurse#1 was on-call but could not be sure. Nurse #2 stated she could not remember if the resident had chronic skin issues and was unable to recall any other information during that weekend. A third nurse was interviewed, nurse #3, and stated she did not recall any information about the incident. In conclusion, the Minnesota Department of Health determined neglect was substantiated. Substantiated: Minnesota Statutes, section 626.5572, Subdivision 19. “Substantiated” means a preponderance of evidence shows that an act that meets the definition of maltreatment occurred. Neglect: Minnesota Statutes, section 626.5572, subdivision 17 “Neglect” means neglect by a caregiver or self-neglect. (a) "Caregiver neglect" means the failure or omission by a caregiver to supply a vulnerable adult with care or services, including but not limited to, food, clothing, shelter, health care, or supervision which is: (1) reasonable and necessary to obtain or maintain the vulnerable adult's physical or mental health or safety, considering the physical and mental capacity or dysfunction of the vulnerable adult; and (2) which is not the result of an accident or therapeutic conduct. Vulnerable Adult interviewed: No. The resident was deceased Family/Responsible Party interviewed: Yes Alleged Perpetrator interviewed: Not Applicable Action taken by facility: No action taken. Action taken by the Minnesota Department of Health: The responsible party will be notified of their right to appeal the maltreatment finding. The facility was found to be in noncompliance. To view a copy of the Statement of Deficiencies and/or correction orders, please visit: https://www.health.state.mn.us/facilities/regulation/directory/provcompselect.html If you are viewing this report on the MDH website, please see the attached Statement of Deficiencies. You may also call 651-201-4200 to receive a copy via mail or email. cc: The Office of Ombudsman for Long Term Care The Office of Ombudsman for Mental Health and Developmental Disabilities Olmsted County Attorney Rochester City Attorney Rochester Police Department PRINTED: 02/16/2024 FORM APPROVED STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. BUILDING: ______________________ C B. WING _____________________________ 32647 01/03/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 5530 BALLINGTON ROAD NW THE HOMESTEAD AT ROCHESTER ROCHESTER, MN 55901 SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X4) ID ID (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL PREFIX (EACH CORRECTIVE ACTION SHOULD BE COMPLETE REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE TAG TAG DEFICIENCY) 0 000 Initial Comments 0 000 On January 2, 2024, the Minnesota Department No plan of correction required. of Health initiated an investigation of complaint #HL326473314C/#HL326477005M and #HL326472819C/#HL326476806M. The following correciton order is issued for HL326476806M: 2360. 02360 144G.91 Subd. 8 Freedom from maltreatment 02360 Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act. This MN Requirement is not met as evidenced by: The facility failed to ensure one resident reviewed No plan of correction required. (R1) was free from maltreatment. Findings include: The Minnesota Department of Health (MDH) issued a determination maltreatment occurred, and the facility was responsible for the maltreatment, in connection with incidents which occurred at the facility. Please refer to the public maltreatment report for details. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE STATE FORM 6899 ZXN911 If continuation sheet 1 of 1

2023-06-30
Annual Compliance Visit
No findings

Plain-language summary

A follow-up survey on September 8, 2023 found that an infection control violation from the prior June 2023 inspection had not been corrected, resulting in a $500 fine, and three new violations were identified in resident records, service plan implementation, and medication storage. The facility was ordered to document actions taken to comply with these corrections within the specified timeframe. The facility has the right to request reconsideration or a hearing on the violations and fine within 15 business days.

Full inspector notes

correction orders issued pursuant to the June 30, 2023 survey. In accordance with Minn. Stat. § 144G.31 Subd. 4 (a), state correction orders issued pursuant to the last survey, completed on June 30, 2023, found not corrected at the time of the September 8, 2023, follow-up survey and/ or subject to penalty assessment are as follows: 0510-Infection Control Program- 144g.41 Subd. 3 - $500.00 The details of the violations noted at the time of this follow-up survey completed on September 8, 2023 (listed above), are on the attached State Form. Brackets around the ID Prefix Tag in the left hand column, e.g., {2 ----} will identify the uncorrected tags. The re fore , in accorda nc e wi th Mi nn. Sta t. §§ 144G. 01 to 144 G .9999, the total amount you are assessed is $500.00. You will be invoiced approximately 30 days after receipt of this notice, subject to appeal . Also, at the time of this follow-up survey completed on September 8, 2023, we identified the following violation(s): 0700-Resident Record- 144g.43 Subdivision 1 1640-Service Plan, Implementation And Revisions To-144g.70 Subd. 4 (a-E) 1880-Storage Of Medications- 144g.71 Subd. 19 The details of the violation(s) noted at the time of this follow-up survey are delineated on the attached State Form. Only the ID Prefix Tag in the left hand column without brackets will identify these state correction orders. It is not necessary to develop a plan of correction. DOCUMENTATIO ONF ACTION TO COMPLY An equal opportunity employer. Le tter ID: 8GKP Revised 04/14/2023 The Homestead At Rochester October 6, 2023 Pa ge 2 In accorda nc e wi th Mi nn. Sta t. § 144G.30, Subd. 5(c), the licens ee mus t doc ument acti ons ta ken to comply with the correction orders within the time period outlined on the state form; however, plans of correction are not required to be submitted for approval. IMPOSITION OF FINES: Level 1: no fines or enforcement. Level 2: a fine of $500 per violation, in addition to any enforcement mechanism authorized in §144G.20 for widespread violations; Level 3: a fine of $3,000 per violation per incident, in addition to any enforcement mechanism authorized in §144G.20. Level 4: a fine of $5,000 per incident, in addition to any enforcement mechanism authorized in §144G.20. CORRECTIO NORDER RECONSIDERATIO PNROCESS In accordance with Minn. Stat. § 144G.32, Subd. 2, you may challenge the correction order(s) issued, including the level and scope, and any fine assessed through the correction order reconsideration process. The request for reconsideration must be in writing and received by the MDH within 15 calendar days of the correction order receipt date. A state correction order under Minn. Stat. § 144G.91, Subd. 8, Free from Maltreatment is associated with a maltreatment determination by the Office of Health Facility Complaints. If maltreatment is substantiated, you will receive a separate letter with the reconsideration process under Minn. Stat. § 626.557. Pl ea se ema il rec ons idera ti on reques ts to: Health. HRDA. ppeals@state. mn. us. Pl ea se atta c h thi s letter as part of your reconsideration request. Please clearly indicate which tag( s) you are contesting and submit information supporting your position(s). Please address your cover letter for reconsideration requests to: Reconsideration Unit 85 East Seventh Place St. Paul, MN 55164-0970 REQUESTIN GA HEARING Alternatively, in accordance with Minn. Stat. § 144G.31, Subd. 5(d), an assisted living provider that has been assessed a fine under this subdivision has a right to a reconsideration or a hearing under this section and chapter 14. Pursuant to Minn. Stat. § 144G.20, Subd. 14 and Subd. 18, a request for a hearing must be in writing and received by the MDH within 15 business days of the correction order receipt date. The request must contain a brief and plain statement describing each matter or issue contested and any new information you believe constitutes a defense or mitigating factor. Requests for hea ri ng ma y be ema iled to: Health. HRDA. ppeals@state. mn. us. The Homestead At Rochester October 6, 2023 Pa ge 3 To appe al fi ne s vi a rec ons ider a ti on, pl ease fol low the proc edure outl ined above . Pl ease note tha t you ma y re ques t a rec ons idera ti on or a hea ri ng , but not both. We urge you to review these orders carefully. If you have questions, please contact Jodi Johnson at You are encouraged to retain this document for your records. It is your responsibility to share the information contained in the letter and/ or state form with your organization’s Governing Body. Sincerely, Jodi Johnson, Supervisor State Evaluation Team Email: jodi.johnson@state. mn.us Telephone: 507-344-2730 Fax: 1-866-890-9290 PMB PRINTED: 10/ 06/ 2023 FORM APPROVED STATEMENT OF DEFICIENCIES (X1) PROVIDER/ SUPPLIER/ CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. BUILDING: ______________________ R B. WING _____________________________ 32647 09/ 08/ 2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 5530 BALLINGTON ROAD NW THE HOMESTEAD AT ROCHESTER ROCHESTER, MN 55901 SUMMARY STATEMENT OF DEFICIENCIES PROVIDER' S PLAN OF CORRECTION (X4) ID ID (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL PREFIX (EACH CORRECTIVE ACTION SHOULD BE COMPLETE REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS- REFERENCED TO THE APPROPRIATE DATE TAG TAG DEFICIENCY) {0 000} Initial Comments {0 000} *****ATTENTION****** Minnesota Department of Health is documenting the State Correction Orders ASSISTED LIVING PROVIDER LICENSING using federal software. Tag numbers have CORRECTION ORDER been assigned to Minnesota State Statutes for Assisted Living License In accordance with Minnesota Statutes, section Providers. The assigned tag number 144G. 08 to 144G. 95 this correction order( s) has appears in the far left column entitled "ID been issued pursuant to a survey. Prefix Tag." The state Statute number and the corresponding text of the state Statute Determination of whether a violation has been out of compliance is listed in the corrected requires compliance with all "Summary Statement of Deficiencies" requirements provided at the Statute number column. This column also includes the indicated below. When Minnesota Statute findings which are in violation of the state contains several items, failure to comply with any requirement after the statement, "This of the items will be considered lack of Minnesota requirement is not met as compliance. evidenced by." Following the surveyors' findings is the Time Period for Correction. INITIAL COMMENTS: Project SL32647015 PLEASE DISREGARD THE HEADING OF THE FOURTH COLUMN WHICH On September 5, 2023, through September 8, STATES, "PROVIDER' S PLAN OF 2023, the Minnesota Department of Health CORRECTION. " THIS APPLIES TO conducted a revisit at the above provider to FEDERAL DEFICIENCIES ONLY. THIS follow-up on orders issued pursuant to a survey WILL APPEAR ON EACH PAGE. completed on June 30, 2023. At the time of the survey, there were 51 residents: 50 receiving THERE IS NO REQUIREMENT TO services under the Assisted Living with Dementia SUBMIT A PLAN OF CORRECTION FOR Care license. As a result of the revisit, the VIOLATIONS OF MINNESOTA STATE following orders were issued and/ or reissued. STATUTES. The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G. 31 subd. 1, 2, and 3. {0 480} 144G. 41 Subd 1 (13) (i) (B) Minimum {0 480} SS= F requirements (13) offer to provide or make available at least the LABORATORY DIRECTOR' S OR PROVIDER/ SUPPLIER REPRESENTATIVE' S SIGNATURE TITLE (X6) DATE STATE FORM 6899 L97S12 If continuation sheet 1 of 36 PRINTED: 10/ 06/ 2023 FORM APPROVED STATEMENT OF DEFICIENCIES (X1) PROVIDER/ SUPPLIER/ CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. BUILDING: ______________________ R B.

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