California · Tarzana

Jackie's Hideaway a.

RCFE6 bedsDementia-trained staff(818) 345-6752
Limited Inspection History · fewer than 4 records in 3 years
Peer rank
Top 1% of California memory care
See full peer rank →
Facility · Tarzana
A 6-bed RCFE with no citations on file.
Licensed beds
6
Last inspection
Sep 2025
Last citation
None on record
Operated by
Normandy Home Inc.
Snapshot

A small home, reviewed on public record.

Approximate location
Peer Comparison

Compared to 68 California facilities with a similar number of beds.

RCFE · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.

Severity rank
100th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
100th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

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The Record

Citation history, plotted month by month.

No citations in the last 36 months.

Peer median 1 · dashed
No citation activity in this window.
peer median
Sep 2024as of Aug 2026

Finding distribution

none · 36 months

Scope × Severity (CMS A–L)

No findings in the last 36 months.
The Rulebook

The rules that apply to this facility.

State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.

What dementia-care training must staff complete?22 CCR §87705 / HSC §1569.625
+
Plain language

Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.

Ask on tour

Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?

Full Inspection Record

Every inspection visit, verbatim.

2 inspections in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.

2
reports on file
0
total deficiencies
2025-09-17
Annual Compliance Visit
No findings

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Read raw inspector notes

At approximately 8:40 a.m. on 09/17/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced annual visit. LPA met with staff and disclosed the reason for the visit. The facility was last visited on 09/27/24 for an annual visit. It is a single story building with six (06) bedrooms, five (05) bathrooms, kitchen, common areas, and outdoor areas. It has an approved fire clearance for six (06) non-ambulatory residents, of which one (01) may be bedridden. The facility serves residents with dementia. Approved hospice waivers for six (06). Surveillance cameras are used in exterior areas. The front entrance was gated and unlocked from the inside. Staff permitted entry through a remote control. The front yard was maintained. At the front door, LPA observed postings for the house rules, visitation policy, facility sketch, facility license, COVID precautions, rights of resident councils, neighborhood grievance procedure, ombudsman contacts, and oxygen in use signs. Additional postings were observed for the emergency disaster plan, personal rights, and administrator certificates. A screening station at the front contained a visitor log and hand sanitizer. Walls, floors, windows, screens, and blinds were clean and in good repair. A fireplace in the living room was appropriately covered. At 9:00 a.m. LPA observed a fully charged fire extinguisher near the main entrance. It was fully-charged and purchased on 09/15/25 with a receipt attached. The living room contained a television, reading materials, and furniture in good repair. The dining room contained furniture in good repair, board games, puzzles, and art supplies. At 9:10 a.m. the house telephone was called and deemed operational. At 9:15 a.m. LPA measured the room temperature to be 77 degrees Fahrenheit. At approximately 9:20 a.m., carbon monoxide and smoke detectors were tested and operational. At 9:25 a.m. LPA observed a fully-stocked first aid kit in the kitchen. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA observed an adequate supply of perishable and non-perishable foods in the kitchen refrigerator, freezer, and pantry. Emergency food and water supplies were observed in the pantry. Appliances were in good condition. Sharps and cleaning solutions were locked below the sink. Medications were locked above the counter top. At 9:30 a.m., a medication review was conducted with Staff #1 (S1). All medications reviewed were maintained in the correct quantities. The laundry area was near the kitchen and contained a washing machine and a dryer in working order. Detergents were locked above them in a cabinet. An office area near the laundry area contained locked confidential files. Eight (08) out of eight (08) auditory alarms were on and functional. The seating area in the rear was shaded. The back yard also contained a gardened area. A storage shed was locked and contained tools and extra supplies. Two (02) out of two (02) emergency exit paths were free of hazards. The exit gate was unlocked. The facility had six (06) bedrooms. All bedrooms contained a chair, lamp, nightstand, storage, and a bed with adequate bedding. All furnishings were clean and in good condition. Exit doors from rooms were unlocked. The facility had five (05) bathrooms. Four (04) were private bathrooms, and one (01) was shared. Bathrooms contained liquid soap, trash cans with tight fitting lids, grab bars near the toilet and shower, and a non-skid mat in the shower. At approximately 10:35 a.m. LPA measured the water temperature to be 119.2 degrees Fahrenheit in the private bathroom to Bedroom #3. At approximately 10:40 a.m. LPA conducted a records review of resident and personnel files. All files were complete and available for audit. During today’s inspection, no immediate health or safety hazards were observed. Exit interview conducted. Copy of report provided.

2024-09-27
Annual Compliance Visit
No findings
Inspector · Nicholas Reed
Read raw inspector notes

tAt approximately 9:20 a.m. on 09/27/24 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced annual visit. LPA met with the administrator and disclosed the reason for the visit. The facility was last visited on 09/20/22 for an annual visit. It is a single story building with six (06) bedrooms, five (05) bathrooms, kitchen, common areas, and outdoor areas. It has an approved fire clearance for six (06) nonambulatory residents, of which one (01) may be bedridden. The facility serves residents with dementia. Approved hospice waivers for six (06). Surveillance cameras are used in exterior areas. The front entrance is gated and unlocked from the inside. The front yard is maintained. At the front door, LPA observed postings for the house rules, visitation policy, facility sketch, facility license, COVID precautions, rights of resident councils, ombudsman contacts, and oxygen in use signs. Additional postings were observed for the emergency disaster plan, personal rights, and administrator certificates. A screening station at the front contained a visitor log, sanitizer, and masks. Walls, floors, windows, screens, and blinds were clean and in good repair. A fireplace was appropriately covered. At 9:30 a.m. LPA observed fully charged fire extinguishers in the kitchen and near the front entrance. They were purchased on 08/08/24. The living room contained a television, reading materials, and furniture in good repair. At 9:40 a.m. the house telephone was called and deemed operational. At 9:45 a.m. the carbon monoxide detector in the kitchen was tested and deemed operational. At 9:55 a.m. LPA observed a fully-stocked first aid kit in the kitchen. At 10:00 a.m. the house telephone was called and deemed operational. Eight (08) out of eight (08) auditory alarms were on and functional. The seating area in the rear was shaded. The back yard also contained a gardened area. A storage shed was locked and contained tools and extra food supplies. Emergency exit paths were free of hazards. The exit gate was unlocked. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA observed an adequate supply of perishable and non-perishable foods in the kitchen refrigerator, freezer, and pantry. Emergency food and water supplies were observed in the pantry. Appliances were in good condition. Sharps were locked below the counter top. Cleaning solutions were locked below the sink. Medications were locked above the counter top. The laundry area was near the kitchen and contained a washing machine and a dryer in working order. Detergents were locked above them in a cabinet. An office area near the laundry area contained locked confidential files. The facility has six (06) bedrooms. All bedrooms contained a chair, lamp, nightstand, storage, and a bed with adequate bedding. All furnishings were clean and in good condition. Exit doors from rooms were unlocked. The facility has five (05) bathrooms. Bathrooms contained liquid soap, trash cans with tight fitting lids, grab bars near the toilet and shower, and a non-skid mat in the shower. At approximately 10:25 a.m. LPA measured the water temperature to be 118.2 degrees Fahrenheit in the shared bathroom. At 10:30 a.m. LPA measured the room temperature to be 74 degrees Fahrenheit. At approximately 10:35 a.m., smoke detectors were tested and operational. At 10:40 a.m. LPA conducted a records review of resident and personnel files. All files were complete and available for audit. During today’s inspection, no immediate health or safety hazards were observed. Exit interview conducted. Copy of report provided.

2 older inspections from 2021 are not shown above.

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