Lily & Rose Senior Living Inc
RCFE · Memory Care
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
287 Ventura Street · Altadena, 91001
Quick facts
Inspection comparison
Updated May 1, 2026Compared to 151 California RCFE memory care facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Peer comparison
Percentile vs 151 similar California CA / rcfe_memory_care / small beds facilities · higher = better
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median
Citation severity over time
stableWeighted severity score per month · 24 months
Weighted score (24mo)
0
Finding distribution
2 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.Rules this facility has been cited for are shown first.
What dementia-care training must staff complete?Cited Apr 202422 CCR §87705 / HSC §1569.625
Because this facility markets dementia or Alzheimer's care, state law mandates higher training standards:
- 12 hours initial dementia training — 6 hours before a staff member works independently with residents, 6 more within the first 4 weeks.
- 8 hours annual dementia in-service — required every year thereafter.
- Administrator CE — the administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle.
Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour: Ask how dementia training records are kept — families may request documentation.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsQuestions to ask on your tour
Based on Lily & Rose Senior Living Inc's state inspection record.
The facility has 2 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?
The April 2024 inspection resulted in a deficiency under §87705 or §87706 (dementia care) — can you provide your corrective-action plan for the cited dementia-care requirement, and explain what remediation steps were completed?
California Title 22 §87705 requires a written dementia-care program for memory care facilities — can you provide a copy of the current written program and show how it addresses the regulatory requirements?
The facility is licensed for 6 beds and designated for memory care under §87705/§87706 — can you walk families through how the physical environment and safety features meet the specialized needs of residents with dementia?
State records
California Dept. of Social Services · Community Care Licensing- License number
- 197610358
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Lily & Rose Senior Living Inc
Inspections & citations
2
reports on file
2
total deficiencies
2
Type A (actual harm)
1
dementia-care citations
Other visitApril 5, 2024Type A2 deficiencies
Inspector: Perchui Khurshudyan
Plain-language summary
An unannounced annual inspection found the facility generally well-maintained with clean bedrooms, bathrooms, and common areas, adequate food and supplies, and proper medication storage and documentation. Two safety issues were noted: one knife was found unlocked in a kitchen drawer instead of secured under the sink as required, and laundry room detergents were stored unlocked and accessible to residents. Citations were issued for these findings.
View full inspector notes
At 10:00am Licensing Program Analysts (LPAs) Perchui Milena Khurshudyan and Huma Rahimi conducted an unannounced annual inspection at the facility mentioned above. LPAs met with facility staff Karen Villagracia and the facility administrator Joanne V Jocom who arrived later. At approximately 10:10am physical tour was conducted with the staff, LPAs observed the following: The facility is approved for six (6) ambulatory residents, of which five (5) may be Non-ambulatory- with designated bedrooms #2, #3, and #4. Facility has Hospice waiver for six (6) residents. Kitchen : At approximately, 10:15am LPAs toured the kitchen area and observed enough supplies of staple non-perishable for minimum 1 week and perishable for 2 days at the facility. Canned non expired food was stored in kitchen cabinets. LPAs observed knives and toxins locked under the kitchen sink; however, one of the knives was observed unlocked in the kitchen drawer. The facility has a working gas stove, microwave, refrigerator and freezer. Bedrooms : At approximately 10:20am LPAs checked the bedrooms. There are four (4) bedrooms designated for 4 residents use. All rooms were observed to have sufficient lighting, and are properly furnished, clean and have appropriate bedding and linens. There is enough linens to be change every week or when necessary in a cabinet in the hallway Bathrooms : At 10:30am LPAs observed two (2) bathrooms, all bathrooms are clean and in good repair. Properly supplied with toilet papers, soap and paper towels. Hot water was measured at 111.9 F. Bathroom # two (2) is designated for staff use only and locked not accessible for resident's use. LPAs observed appropriate grab bar and had non-skid mat. All trash cans in bathrooms had fitted lids to protect from cross contamination. Continue on LIC 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Medications : At approximately, 10:35am LPAs observed medications are centrally stored and locked in the hallway closet on the top shelves. Resident and staff records also stored in locked hallway closet. Each centrally stored prescription and PRN medication has been logged in the medications log with proper documentation from the resident's doctor. Proper medication dispensing instruction are followed and checked for contamination. First-aid has all proper items and is current. The laundry room: is located in the hallway without any locking mechanism. LPAs observed all detergents were unlocked and accessible to residents in care. Common Areas : The facility maintains a comfortable temperature at 71°F. The living room and dining area appeared clean and were properly furnished. No obstructions and or tripping hazards throughout the facility found. Dual smoke supplies were tested and carbon monoxide detectors were located throughout the facility and observed to be operational. No issue with fire clearance. There is a functioning telephone/landline on the premises. An emergency exit plan/sketch is posted near each entrance/exit wall with other posting requirements. There is a fire extinguisher by the kitchen area were last purchased on 01/20/2024. Outside areas: At approximately, 10:50am LPAs toured the outside area of the facility. Exit area is free of obstructions and hazards. LPAs checked inside of the locked basement storage where enough PPE supplies were stored, and it was used for facility maintenance purposes. LPAs discussed the importance of maintaining the care and supervision to meet the needs of residents. The facility does not have a swimming pool or body of water. There is no garage only parking port. Between 11:00am to 1:00pm, LPAs reviewed records of four (4) clients and four (4) staff. Clients and staff records appeared to be complete and updated. Administrative : LPAs collected Administrator Certificate, infection control, LIC 500, LIC 9020. Citations issued during this visit. Appeal rights explained. Exit interview conducted. Copy of report printed and handed to Licensee.
Regulation
87309 Storage Space (a) Disinfectants, cleaning solutions…and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.
Inspector finding
Based on observation, the licensee did not comply with the section cited above. Cleaning agents and chemicals were found to be accessible to residents which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 04/08/2024 Plan of Correction 1 2 3 4 Administrator will properly train staff to keep cleaning agents and chemicals inaccessible to residents and proof of training will be sent to LPA by e-mail by 04/08/2024.
Regulation
87705(f)(1) Care of persons with Dementia The following shall be stored inaccessible to residents with dementia:(1)Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s).
Inspector finding
Based on observation, the licensee did not comply with the section cited above. LPAs observed sharp objects drawer unlocked. This poses/posed an immediate health, safety or personal rights risk to persons in care. POC Due Date: 04/08/2024 Plan of Correction 1 2 3 4 Staff locked the knife immediately in the kitchen under the sink. Licensee is to conduct training on how to properly store knife and maintaining them inaccessible to residents. Proof of training is to be submitted to LPA by e-mail b…
Other visitFebruary 13, 2023No deficiencies
Inspector: Tihesha Smith
Plain-language summary
A pre-licensing inspection was conducted of this six-bed memory care facility, which was found to meet most safety and physical plant requirements including proper storage of medications and hazardous materials, functional fire safety equipment, working smoke and carbon monoxide detectors, and clean, well-furnished common areas and bedrooms. The facility is not yet approved for licensing and must make minor corrections to its emergency exit diagrams by adding two missing doors (a patio entry/exit and basement door) before resubmission. Once these corrections are made, the facility will be eligible for licensure.
View full inspector notes
At 10:00 am Licensing Program Analyst (LPA) Tihesha “Lynn” Smith conducted an announced pre-licensing visit with administrator. Identification of the Applicant/administrator was verified by photo ID. The facility has a capacity of six (6). Application received for (1) Ambulatory and (5) Non-ambulatory- with bedrooms #2, #3, and #4 designated for Non-ambulatory residents. Purpose of today’s visit is to inspect the facility to ensure that the facility is in compliance with the rules and regulations of California Code of Regulations, Title 22, Division 6. Today's site visit consisted of LPA touring the physical plant inside and outside and observed the following: The common areas (kitchen, living room, and dining areas) were appropriately furnished, and lighting was adequate. The facility has a variety of adequate perishable and non-perishable food supply. Appliances in the kitchen appeared to be functional. The living room has a television and comfortable furniture. The sharps are stored and locked in drawer in kitchen and under kitchen sink. Kitchen cleaning supplies, laundry detergents, and other toxins are stored in locked hallway closet. Medications are stored in locked hallway closet on top shelves. Resident and staff records stored also stored in locked hallway closet. The first aid kit is readily available. There is a functioning telephone/landline on the premises. An emergency exit plan/sketch is posted near each entrance/exit wall with other posting requirements. There are four (4) resident bedrooms, designated as follows: B1: Ambulatory/Private B2: Non ambulatory/Shared B3: Non-Ambulatory/Shared B4: Non-Ambulatory/Private. No room is designated for staff use. Resident bedrooms were observed to be appropriately furnished with a bed, nightstand, a chair. Extra linen stored in each resident room. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 (Cont from 809) There are two (2) bathrooms in the facility: one (1) designated for residents and one (1) designated for staff. The hot water was tested for resident bathroom and measured 105.1 °F. The bathroom has non-skid mats, trash cans with lids and functional grab bars. There are two (2) fire extinguishers: one (1) is located in the kitchen attached to wall and one (1) is located in hallway attached to the wall. Both Fire extinguishers observed to be fully charged and was purchased. Dual Smoke and Carbon Monoxide detectors were observed all over the facility, tested, and observed to be operational at approximately 1:20 pm. There is a side covered patio for residents to conduct outdoor activities. There is a basement used for PPE/supplies storage locked and inaccessible to residents. The is no backyard. The garage is not attached to the house and is not part of the facility. There is no body of water on the facility. Facility appears to be clean and in good repair. Component III was conducted with the administrator and administrator confirmed understanding of Title 22. At time of visit this facility is not ready to be licensed. The following corrections must be made: · Add the additional patio Entry/Exit door to Facility sketch · Add basement door to facility sketch and Resubmit Facility sketch · Update all posted facility sketches This report will be forwarded to the Centralized Application Bureau (CAB). Exit interview was conducted and a copy of this report was provided.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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