Poway Gardens Senior Living - Mountain Vistas.

A medium home, reviewed on public record.
Compared to 40 California facilities with a similar number of beds.
RCFE · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
Citation history, plotted month by month.
No citations in the last 36 months.
Finding distribution
none · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Poway Gardens Senior Living - Mountain Vistas's record and state requirements.
The facility holds license 374604633 and has 32 licensed beds, but no inspection reports are on file with CDSS — can you provide the date of the most recent state inspection visit and share a copy of the deficiency notice (or statement of no deficiencies) that was issued?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Zero complaints are on file with CDSS for this facility — what internal processes do you use to track and document resident or family concerns, and can you show families your complaint log or incident-reporting system?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility is not formally designated as a memory-care provider in CDSS licensing data — does the facility operate under a specialized dementia-care license addendum, or is memory care offered as programming within a standard residential care license?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
2 inspections in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.
2026-05-30Complaint InvestigationNo findings
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Licensing Program Analyst (LPA) Amy Domingo conducted an unannounced Required Annual Inspection. The facility file was reviewed prior to the visit. LPA Domingo was welcomed by, identified herself to, and discussed the purpose of the visit with Executive Director (ED) Melissa Watkins. According to the facility’s license, the facility serves thirty two (32) elderly residents age sixty (60) and above; twenty (28) of whom may be ambulatory and four (4) bedridden residents. There are delayed egress and secured perimeters. During today’s inspection, there were a total of eleven (11) clients in care. LPA, accompanied by licensee’s staff, toured the interior and exterior of the facility, and inspected each room. The facility was clean, sanitary, and in good repair. Pathways were free of obstruction and slip hazards. Client bedrooms contained the required furnishings. Doors, windows and screens, toilets, and showers were in working order. Extra linens and hygiene supplies were present, as well as Personal Protective Equipment. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and client activities. Call box was available in each resident unit and were tested for functionality. Resident's room temperatures were within a comfortable range. The facility’s ambient internal temperature was 76 F. Hot water temperature at taps accessible to clients were all compliant: Kitchen sink was 112 F, Bathroom #1 sink was 112 F. Refrigerator temperature was 35 F and freezer temperature was 0 F. There was at least 2 days of perishable food, and at least 7 days non-perishable food present, all safely stored. Cooking/dining equipment and utensils were present. There were no sharp objects, toxic chemicals/poisons, fireplaces, or open-faced heaters accessible to clients. Medications were labeled, as required, and stored in locked areas. [CONTINUED ON LIC 809C] 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 [CONTINUED FROM LIC 809] No pools or bodies of water were observed on the premises. Per the licensee's staff, no firearms or ammunition are kept at the facility. Smoke alarms, carbon monoxide detectors, emergency lighting, and facility telephone were all working. Fire extinguisher(s) were serviced within the last 12 months. First aid kit(s) were complete and readily accessible. Required licensing postings were observed in visible areas of the facility. LPAs interviewed multiple staff and clients. LPA reviewed multiple staff and client records/files. The interviews did not raise any significant licensing concerns. LPA observed that residents were being treated with dignity by staff, and there were sufficient staff on duty to meet resident’s needs. The reviewed files contained required documents. Confidential records were stored in locked areas. No deficiencies were observed or cited during today's annual inspection. An exit interview was conducted with ED Melissa Watkins, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided during the visit.
2025-11-13Other VisitNo findings
Plain-language summary
This was a licensing inspection related to a resident's eviction and concerns about financial abuse and abandonment by their power of attorney. The facility documented repeated unsuccessful attempts to contact the out-of-state power of attorney over two years, reported suspected financial abuse and abandonment to appropriate agencies, and followed required legal procedures for eviction while continuing to provide care to the resident. The inspection found no violation of regulations.
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The ED reported that multiple attempts were made over the past two years to contact the POA, who resides out of state, with no success. Facility records show several reports of suspected elder financial abuse and abandonment by the POA were submitted to appropriate agencies. The ED also notified relevant outside agencies of the eviction. Due to R1’s cognitive condition, staff and outside sources confirmed R1 is unable to make informed decisions regarding their care or housing. The facility has been unable to locate current contact information for R1’s POA or family. On September 25, 2025, the ED pursued legal action and filed a Notice to Quit. On November 7, 2025, the Sheriff’s Department issued a notice to vacate, and further attempts were made to notify the POA. Based on interviews and record reviews, the facility followed proper procedures in accordance with California Code of Regulations (CCR), Title 22, Division 6, Chapter 8, and continued to provide care and supervision to R1. Therefore, the allegation is unfounded. An exit interview was conducted, and a copy of this report and the Licensee Appeal Rights (LIC 9058) was provided to ED Watkins. Her signature on this report acknowledges receipt of both documents.
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