Morningstar Senior Living of Mission Viejo.

Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced complaint visit to follow up on an incident report submitted to the department on 05/02/2026. LPA was greeted and granted entry into the facility and explained the reason for the visit. Incident report dated 04/28/2026 indicated Resident 1 (R1) was found by staff on the restroom floor. The resident reported pain and was transferred to Mission Hospital where the resident was diagnosed with a right hip fracture. Resident was transferred to a skilled nursing facility post-op and has not returned to the facility to date. Per physician report dated 08/20/2025, R1 is diagnosed with Dementia. During the visit, LPA reviewed and obtained pertinent documentation such as facility notes. Based on observations made during today's visit, NO deficiencies are being cited. Exit interview conducted and a copy of this report was provided.

Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced collateral visit in conjunction with complaint investigation #22-AS-20250122140204 at another licensed facility. LPA was greeted and granted entry into the facility and explained the reason for the visit. During the visit, LPA interviewed Resident 1 (R1) as well as obtained contact information for staff needed for investigative interviews. Exit interview conducted and a copy of this report was left at the facility.

Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced visit to Morningstar Senior Living of Mission Viejo. The purpose of today’s visit was to conduct the Annual Required inspection. LPA was allowed entry into the facility and explained the reason for the visit. Facility is licensed for 76 ambulatory and 122 non-ambulatory of which 122 may be bedridden. Facility has an approved hospice waiver for 20 and there are 125 residents present today with 5 on hospice. George Gonzalez has an administrator certificate expiring on 05/10/2027. LPA Lyman along with Administrator Gonzalez toured the facility at 9:18 AM. LPA toured the physical plant, checked food service, facility records and the first aid kit. Facility consists of assisted living and memory care. Facility appears to be clean, safe, and sanitary. Throughout the property, LPA observed multiple outside areas/ patios, two dining rooms as well as a bistro, fitness area, theater, activity areas and a secured swimming pool. There is approved delay egress in the memory care unit. Resident apartments had the required furniture, bed linens and closet/drawer space to accommodate each resident comfortably. Resident restrooms were checked. Toilets and water faucets worked properly, grab bars were secure and shower was free of mold/mildew. Water temperature measured between 114.8 and 122.1 degrees F in facility restrooms. Resident bath towels, toiletries and personal hygiene supplies were adequately stocked at time of visit. Common areas were clean and clear of hazards, doorways were free of obstructions. First aid kit had required elements including thermometer, tweezers and scissors as well as a first aid manual. Kitchen was inspected. Perishable and non-perishable food supply was checked and adequately stocked at time of visit. Facility is keeping a log of freezer/ refrigerator temperatures and were within range. Smoke detectors and fire inspections are conducted by an outside company, Academy Fire, with the last inspection date of 05/01/2025. Fire extinguishers are fully charged. LPA observed evacuation chairs at stairwells. CONTINUED ON LIC 809C DATED 07/02/2025 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA observed ample emergency food and water as well as ample emergency supplies. LPA reviewed the emergency disaster plan and infection control plan during the visit. Plans are thorough and complete. Facility conducts quarterly emergency drills with the last drill conducted on 06/05/2025. Facility provides activities in the form of games, exercise, and outings in the community. LPA observed residents participating in activities during the visit and verbalized satisfaction with facility services. LPA observed no health or safety concerns during the visit. LPA reviewed select resident and staff files. Resident files contained required documents including current physician reports and resident appraisals. Staff files reviewed contained required documentation such as health screen/TB, required annual training and first aid/ CPR. LPA reviewed medication administration and storage. Medications are stored in a locked medication cart. Medications are being administered per physician order. Based on observations made during today's visit, NO deficiencies are being cited. Exit interview conducted and a copy of this report was left at the facility.

Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced collateral visit to conduct an interview with witness from complaint #22-AS-20250122140204 at a different licensed facility. LPA was greeted and granted entry into the facility and explained the reason for the visit. During the visit, LPA interviewed Resident 1 (R1). Exit interview conducted and a copy of this report was left at the facility.

Licensing Program Analysts (LPAs) Kimberly Lyman and Fred Arias conducted an unannounced collateral visit regarding a complaint filed at another licensed facility. LPAs were greeted and granted entry into the facility and explained the reason for the visit. During the visit, LPAs toured the facility and interviewed Resident 1 (R1) as well as reviewed and obtained pertinent documentation such as physician report and pre-appraisal. Exit interview conducted and a copy of this report was left at the facility.

Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct a collateral visit in conjunction with complaint # 22-AS-20240710083946 filed against another facility. LPA met with Executive Director (ED) George Gonzalez and explained the reason for the visit. Resident 1 (R1) who could have knowledge regarding the complaint is residing at Morningstar Senior Living. At the time of the LPA's visit R1 was not at the facility. LPA interviewed the ED. LPA requested documents such as physician reports and service plans. During the visit LPA observed the See Something, Say Something sign (PUB 475) is posted in the main entryway of the facility. An exit interview was conducted and a copy of the report was provided.