Ivy Park at Fullerton.
Ivy Park at Fullerton is Ranked in the top 19% of California memory care with 1 CDSS citation on record; last inspected Dec 2025.
A large home, reviewed on public record.
Compared to 58 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · FREE
Ivy Park at Fullerton has 1 citation on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
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Citation history, plotted month by month.
1 deficiency on record. Each bar is a month with a citation.
Finding distribution
1 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Ivy Park at Fullerton's record and state requirements.
One deficiency was cited across the facility's three inspections on file — can you provide the deficiency notice and your corrective-action plan, and show families any documentation of remediation steps taken?
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One complaint is on file with CDSS — was it substantiated, and what remediation did the facility take in response to any substantiated findings?
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The facility is designated for memory care and operates 85 licensed beds — can you provide the written dementia-care program required by Title 22 §87705?
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Every inspection visit, verbatim.
3 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-12-11Annual Compliance VisitType B · 1 finding
Plain-language summary
On December 11, 2025, inspectors conducted a health and safety check at the facility and found that the annual licensing fee had not been paid by its November 26 deadline. The facility was cited for this non-payment as of the inspection date. The facility operator was notified of the finding and provided information about appeal rights.
“Based on observation, interviews, and record review, the licensee did not comply with the section cited above. As of 12/11/2025, LPA Kim observed the licensing fees due on 11/26/2025, were not paid. This poses a potential health, safety or personal rights risk to persons in care.”
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On December 11, 2025, Licensing Program Analyst (LPA) Edward Kim conducted a case management deficiency visit unrelated to an allegation of complaint # 22-AS-20251210151854. LPA Kim conducted a health and safety check. LPA observed on the facility records the annual licensing fee was not paid as of December 11, 2025. The annual licensing fee was due on November 26, 2025. A deficiency was cited during the visit per Title 22 Division 6 Chapter 8 of the California Code of Regulations. The annual licensing fee was due on November 26, 2025, and was not paid as of December 11, 2025. An exit interview was conducted, and a copy of this report and appeal rights were provided to Interim Executive Director Samuel De Guzman.
2025-11-04Other VisitNo findings
Plain-language summary
On November 4, 2025, state licensing conducted a routine annual inspection of this 85-bed facility and found the building, rooms, bathrooms, kitchen, emergency supplies, fire safety equipment, and infection control practices all in compliance with regulations. The inspector identified a technical violation related to medical assessments for two residents with dementia that were not current enough at the time of inspection. Overall, the facility appeared clean, well-maintained, and properly stocked with supplies and equipment.
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On November 4, 2025, at 8:00 AM, Licensing Program Analyst (LPA) Edward Kim conducted an unannounced required 1-Year annual visit using the CARE Inspection Tool. Upon arrival at the facility, LPA Kim was greeted and met with Interim Executive Director (ED) Sam de Guzman. The facility is licensed to operate for eighty-five (85) nonambulatory residents of which eight (8) may be bedridden and have a hospice waiver for twenty (20) residents. The facility is a two-story structure and consists of the following: sixty-three (63) resident bedrooms, six (6) offices, sixty-eight (68) bathrooms, living area, two dining areas, beauty salon, TV room, kitchen, bistro, two activity rooms, theater room, lounge, parking garage, and outdoor seating area. LPA Kim toured inside and outside of the physical plant. There were no bodies of water or obstructions on the premises. All rooms were inspected. Beds and bedding supplies were in good condition, adequate lighting was provided, storage for each resident’s personal belongings was observed. Bed linens, comforters, and bath towels were adequately stocked at the time of visit. The Resident’s rooms were inspected: Resident Room 112, Resident Room 125, Resident Room 153, Resident Room 201, Resident Room 216, Resident Room 229, Resident Room 231, Resident Room 240, and Resident Room 255. Bathrooms were found to be within Title 22 regulations and were clean and operational. The water temperature measured 115.3 degrees F to 117.5 degrees F. A comfortable temperature of 73 degrees F was maintained in the facility. Evaluation Report Continues on LIC 809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA Kim observed the facility to be sanitary and appropriately furnished at the time of visit. Storage areas for personal hygiene, cleaning supplies, toxins, and sharps objects were stored and not accessible to residents. The kitchen was inspected and there is a two-day supply of perishable and seven-day supply of non-perishable food available and maintained properly. Emergency food, emergency water, and emergency supplies were stored in the parking garage. The facility has fourteen (14) fire extinguishers that were charged, mounted throughout the facility, and serviced on October 29, 2025. During the visit, LPA Kim observed the facility's infection control practices, plan of operation, and screening protocols for visitors, staff, and residents. LPA observed the facility has a 30-day supply of Personal Protective Equipment (PPE). All mandated inspection control posters were posted. The smoke detectors and carbon monoxide detectors were inspected by CAL Building systems on December 6, 2024. Sprinkler system was inspected and tested by Cal Building Systems on December 6, 2024. A working telephone (714-738-3656) and internet capable devices for teleconferencing purposes remain available. Emergency drill logs were last conducted on October 23, 2025, and are conducted monthly. LPA observed the facility had current Evidence of Liability Insurance effective May 1, 2025, to May 1, 2026. LPA Kim conducted an audit of eight (8) resident files (R1-R8), six (6) staff files (S1-S6), and medication and medication administration record. LPA observed R1’s diagnosed with dementia with a physician’s report dated October 11, 2024, and R2’s diagnosed with dementia with a physician’s report dated November 2, 2024. LPA Kim conducted interviews with six (6) staff and five (5) residents. A Technical Violation was assessed during the visit in regard to R1 being diagnosed with dementia with a medical assessment dated October 11, 2024, and R2 being diagnosed with dementia with a medical assessment dated November 2, 2024. An exit interview was conducted, LIC811, LIC9102, and a copy of this report was provided to Interim Executive Director Sam De Guzman.
2024-11-07Complaint InvestigationNo findings
Plain-language summary
This was a pre-licensing inspection for a new 85-bed memory care facility in Fullerton. The inspector found that the building, rooms, safety systems (fire extinguishers, smoke and carbon monoxide detectors, call buttons), medication storage, toxic chemical storage, bathrooms, kitchen appliances, and emergency procedures all met requirements. The facility has received fire department approval and has met all pre-licensing requirements; the final license will be issued after state review in Sacramento.
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Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. made an announced visit to the facility for purpose of conducting a pre-licensing inspection. LPA met with Business Office Director (BOD) Cherie Harris. Administrator (AD) Christina Hale arrived shortly after. An application for Change of Ownership (CHOW) to operate a Residential Care Facility for the Elderly (RCFE) was submitted to Community Care Licensing (CCL) on November 13, 2023. The facility is to have a capacity of 85, of which 77 can be nonambulatory and eight bedridden. Facility phone number 714-738-3656. LPA observed the following. Structure: The facility is a two-story structure and consists of the following: 65 resident bedrooms, six offices, living room area, dining room, private dining room, two activity studios, salon, theater room, kitchen, bistro, lounge parking garage, and outdoor seating area. LPA observed the See Something, Say Something poster (PUB 475) in the facility mounted on the wall in the entranceway. There is an enclosed courtyard and a sensory room in the memory care unit. LPA did not observe any obstacles or hazards in the courtyard and/or hallways. Resident Bedrooms All resident bedrooms had the required furnishings. LPA observed all beds had linens and blankets. Signal system Signal system was tested and observed to be operable. CONTINUED ON LIC9099-C... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Toxins: All and any toxic chemicals, cleaning solutions, laundry toxins and disinfectants are inaccessible to residents and will be stored and locked in the various storage rooms. Medications, First-Aid Kit & Book: Medication is stored in a locked staff office in a locked medicine cart. First aid kit is stored in the medication room. The first aid kit has all the required elements. Resident & Staff Files : Records will be kept locked in a staff office. Pool/Jacuzzi: No bodies of water were observed. Fire Extinguisher: A fire extinguisher is located in every hallway and in the kitchen of the facility. Fire extinguishers were fully charged with service tags dated October 17, 2024. Reading Material, Games, Equipment & Materials: The facility has reading books, arts and crafts supplies, board games, puzzles, and other recreational materials for resident use stored in the activity room. Bedrooms Staff: There is no staff bedroom. Bathrooms: All bathrooms have working plumbing. Hot water measured between 107.6 and 112.2 degrees Fahrenheit. Linens & Hygiene Supplies: A supply of extra linen was stored in the laundry rooms. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Emergency Phone Numbers, Exit Plan & Menu: Posted and available for review, an emergency disaster plan with means of exiting and emergency phone numbers listed. Menu was also posted and available. Food Service: A supply of 2-day perishable and 7-day of non-perishable food was observed and will be maintained on hand. Smoke Detectors: Carbon monoxide detectors tested operational. Fire alarm was tested on April 30, 2024 by Johnson Controls. Appliances: Gas burner stove, refrigerators, walk-in freezer, microwave, washers, and dryers were inspected and observed to be operational. Fire clearance: Fire Clearance approved by a fire inspector of Fullerton Fire Department on May 16, 2024. Special conditions noted, "No restraints. No smoking in rooms utilizing air induced mattresses. Temporally bedridden provide the Fullerton Fire Department with notification within 48 hours of resident's admission or retention in the facility." Component III: Conducted at the Pre-Licensing visit, information provided about how to operate the facility within compliance and reporting requirements. LPA advised Applicant to use the general email address: CCLASCPOrangeCountyRO@dss.ca.gov for inquiries and to submit incident reports. The applicant has met all pre-licensing requirements. LPA will submit notification to CAB (Centralized Application Bureau) in Sacramento for final review prior to license being issued. Applicant was informed today that the final approval will be processed by CAB in Sacramento. Exit interview was conducted and a copy of this report was left with the applicant.
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