Ivy Park at Tustin.
A large home, reviewed on public record.
Compared to 67 California facilities with a similar number of beds.
RCFE · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
Citation history, plotted month by month.
1 deficiency on record. Each bar is a month with a citation.
Finding distribution
1 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Ivy Park at Tustin's record and state requirements.
The facility has 70 licensed beds and is designated as a memory-care residence — can you provide the written dementia-care program required by California Title 22 §87705, and walk families through how it is implemented across the community?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The April 1, 2026 inspection resulted in zero deficiencies and zero complaints on file — can you show families the most recent inspection report and explain how the facility maintains compliance with Title 22 memory-care regulations?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Transformer Opco LLC and Oakmont Management Group LLC operate this 70-bed memory-care community — what documentation can you provide to families about the facility's quality-assurance protocols and internal compliance audits?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
4 inspections in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.
2026-07-31Other VisitType B · 1 finding
“Based on records reviewed the Licensee did not comply with the cited above in five out of six staff training records reviewed did not meet the requirements for four hours of training on hospice, postural supports and restricted health conditions. This poses a potential health and safety risks to persons in care. POC Due Date: 08/13/2026 Plan of Correction 1 2 3 4 Administrator stated will conduct in service training for postural supports, hospice and restriced health conditions to add the needed two additional hours.”
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On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to conduct a required annual. LPA was greeted and granted entry into the facility and explained the reason for the visit. The facility is a Residential Care Facility for the Elderly (RCFE) licensed for seventy residents, of which seventy can be non-ambulatory, eight can be bedridden, and has a hospice waiver for fifteen. The facility is a one story commercial building comprised of fifty three apartments, forty two of which are on the assisted living side and eleven of which are in memory care. The facility also consist of common areas such as dining rooms in both the assisted living and memory care, activity areas, a commercial kitchen, and staff offices. LPA Mendivil and ED Sandra Acosta Louer conducted a tour of the interior portions of the facility. On today's visit, there are fifty one residents in care. LPA observed the See Something, Say Something poster (PUB 475) mounted on the wall by the entryway of the facility. LPA inspected seven resident bedrooms located throughout the facility and observed them to be free of hazards. LPA observed resident bedrooms to have the required furnishings of a bed, a chair, a chest of drawers, and a lamp. LPA observed resident beds to have clean linens and blankets. LPA tested the call buttons in resident bedroom and they tested operational. LPA inspected the resident bathrooms in the apartments inspected and observed them to be clean. LPA observed resident bathrooms to be equipped with grab bars and nonskid floor mats. Faucets and toilets were operational. Hot water temperature measured between 113.7 to 119.1 degrees Fahrenheit. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA inspected the facility kitchen area and observed it be clean. LPA observed the facility to have a minimum two day perishable and seven day non-perishable food supply on hand. LPA observed the facility has a three day emergency food and water supply kept in a storage room. LPA observed multiple fire extinguishers to be mounted in the wall across the facility. LPA observed that the facility had their most recent Fire Inspection conducted on April 15, 2026. LPA observed that the facility fire sprinklers and smoke detectors tested operational during the inspection. LPA observed the facility conducted their last emergency disaster drill on June 11, 2026. LPA, accompanied by the ED, conducted a tour of the exterior portions of the facility. LPA observed the facility has outdoor areas for both assisted living and memory care. LPA observed the exterior to be free of obstructions and hazards. LPA observed shaded outdoor seating areas with furniture for resident use. LPA reviewed the seven resident files. All the required documentation were present and current in the resident files reviewed. LPA reviewed six staff files. All staff are background cleared and associated to the facility. Five out of six staff training records reviewed did not meet the requirements for four hours of training on hospice, postural supports and restricted health conditions. Based on the observations made during today's visit, a deficiency is being cited per the Title 22 of the California Code of Regulations. An exit interview was conducted with Executive Director Sandra Acosta Louer and a copy of the report was provided.
2026-04-01Annual Compliance VisitNo findings
Plain-language summary
On April 1, 2026, inspectors conducted a follow-up visit after the facility self-reported an incident on March 30, 2026, involving a staff member communicating with a resident through text messages. After interviewing staff and reviewing documents, no violations were found.
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On April 1, 2026, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to conduct a Case Management - Incident inspection. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Executive Director (ED) Sandra Ocosta Louer was present and assisted on today's visit. LPA is following up a self reported incident report that was submitted to the Orange County Regional Office on March 30, 2026. The incident described a situation in which Staff #1 (S1) was communicating with Resident #1 (R1) via text messages. During the visit, LPA conducted two staff interviews. LPA also reviewed and collected pertinent documents for this incident. Based on the information gathered, no deficiencies are being cited per Title 22 of the California Code of Regulations. An exit interview was conducted Executive Director Sandra Ocosta Louer and a copy of the report was provided.
2025-07-03Other VisitNo findings
Plain-language summary
This was the facility's required annual inspection on July 3, 2025, and no violations were found. The inspector observed clean resident rooms with working call buttons and safety features, operational fire safety equipment, proper food storage and emergency supplies, secure medication storage, and current resident documentation and staff background clearances. The facility was caring for 48 residents at the time of the visit.
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On July 3, 2025, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to conduct the required annual inspection. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Executive Director (ED) Sandra Acosta Louer later arrived to assist LPA with the inspection. LPA observed that Sandra Acosta Louer has a valid Administrator certificate which expires on January 12, 2026 The facility is a Residential Care Facility for the Elderly (RCFE) licensed for seventy residents, of which seventy can be non-ambulatory, eight can be bedridden, and has a hospice waiver for fifteen. The facility is a one story commercial building comprised of fifty three apartments, forty two of which are on the assisted living side and eleven of which are in memory care. The facility also consist of common areas such as dining rooms in both the assisted living and memory care, activity areas, a commercial kitchen, and staff offices. LPA, accompanied by the ED, conducted a tour of the interior portions of the facility. On today's visit, there are forty eight resident in care. LPA observed residents eating lunch in the dining rooms which consisted of food of their choice. LPA also observed residents returning from a scheduling outing off site. LPA observed the See Something, Say Something poster (PUB 475) mounted on the wall by the entryway of the facility. LPA inspected seven resident bedrooms located throughout the facility and observed them to be free of hazards. LPA observed resident bedrooms to have the required furnishings of a bed, a chair, a chest of drawers, and a lamp. LPA observed resident beds to have clean linens and blankets. LPA tested the call buttons in resident bedrooms and they tested operational. LPA inspected the resident bathrooms in the apartments inspected and observed them to be clean. LPA observed resident bathrooms to be equipped with grab bars and nonskid floor mats. Faucets and toilets were operational. Hot water temperature measured between 108 to 114 degrees Fahrenheit. CONTINUED ON 809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA inspected the facility kitchen area and observed it be clean. LPA observed the facility to have a minimum two day perishable and seven day non-perishable food supply on hand. LPA observed the facility has a three day emergency food and water supply kept in a storage room. LPA observed multiple fire extinguishers to be mounted in the wall across the facility. All fire extinguishers were observed to be charged and serviced as of October 8, 2024. LPA observed that the facility had their most recent Fire Inspection conducted on March 21, 2025. LPA observed that the facility fire sprinklers and smoke detectors tested operational during the inspection. LPA observed the facility conducted their last emergency disaster drill on May 8, 2025. LPA observed the centrally stored medication to be kept in locked medicine carts located in the medication room. LPA observed First Aid Kits in the medication room and they had all the required components. LPA observed all the facility's chemicals and toxins to be stored in a locked storage room. LPA observed other common areas such as the dining rooms, staff offices, and activity areas to be clear of any hazards. LPA, accompanied by the ED, conducted a tour of the exterior portions of the facility. LPA observed the facility has outdoor areas for both assisted living and memory care. LPA observed the exterior to be free of obstructions and hazards. LPA observed shaded outdoor seating areas with furniture for resident use. LPA tested the delay egress doors located on the exterior portions which tested operational. There are no bodies of water on the premises. LPA reviewed the seven resident files. All the required documentation were present and current in the resident files reviewed. LPA reviewed residents' medication and medication records. LPA reviewed seven staff files. All staff are background cleared and associated to the facility. Based on the observations made during today's visit, no deficiencies are being cited per the Title 22 of the California Code of Regulations. An exit interview was conducted with Executive Director Sandra Acosta Louer and a copy of the report was provided.
2024-07-23Other VisitNo findings
Plain-language summary
This was a follow-up pre-licensing inspection on April 27, 2026, to verify that issues found during an earlier visit in July 2024 had been corrected. The facility addressed all required items, including fixing bathroom water temperatures, posting admission agreements and licensing documents, completing emergency disaster plan paperwork, and displaying the administrator's certificate. The facility is now in compliance and pre-licensing is complete, pending final manager approval.
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Licensing Program Analyst (LPA) Jessica Cho conducted an announced subsequent Pre-Licensing continuation visit. LPA Cho was allowed entry into the facility and met with Executive Director Sandra Acosta-Louer. The purpose of today's visit was to follow-up on the issues that were present during the initial Pre-Licensing visit on July 18, 2024 The following issues were observed and required correction: To ensure the water temperature in the resident bathrooms are within the range of 105-120 degrees Fahrenheit. To post a copy of the admission agreement, licensing report(s), and resident council meeting notes or maintain a notice of their availability for the public upon request. To complete and post Page 2 of the Emergency Disaster Plan (LIC610E) (3/19) that was missing. To hang the Administrator's Certificate. Component III is waived due to the applicant having other licensed facilities and completing Component III previously. On today's visit the aforementioned items have been addressed and corrected. The aforementioned items reviewed during this visit are in compliance. The Pre-Licensing is now complete. The license will be granted upon completion of a final review and approval from the Licensing Program Manager and the Central Applications Bureau. An exit interview was conducted, and a copy of this report was provided at the time of this visit.
Other facilities in Orange County.
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Other facilities under this operator
Transformer Opco LLC;oakmont Management Group LLC — as recorded on state license extracts. Each facility still has its own inspection history.