Arizona · Chandler

Devoted Hearts Assisted Living LLC.

Care Facility5 bedsDementia-trained staff(480) 306-7003
Limited Inspection History · fewer than 4 records in 3 years
Peer rank
Top 51% of Arizona memory care
See full peer rank →
Facility · Chandler
A 5-bed Care Facility with 7 citations on file.
Licensed beds
5
Last inspection
Apr 2025
Last citation
Apr 2025
Operated by
Snapshot

A small home, reviewed on public record.

Devoted Hearts Assisted Living LLC

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Map showing location of Devoted Hearts Assisted Living LLC
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Peer Comparison

Compared to 1,649 Arizona facilities with a similar number of beds.

Care · 36-month window. Higher percentile = better performance on inspection record. Source: Arizona Dept. of Health Services · Bureau of Residential Facilities Licensing.

Severity rank
19th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
28th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month ADHS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

Save for comparison:
The Record

Citation history, plotted month by month.

7 deficiencies on record. Each bar is a month with a citation.

Peer median 1 · dashed
Last citation: APR 2025. Compared against peer median (dashed).
peer median
APR 2025
Sep 2024as of Aug 2026

Finding distribution

7 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G
H
I
Sev 2
D7
E
F
Sev 1
A
B
C
Full Inspection Record

Every inspection visit, verbatim.

1 inspection in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.

1
reports on file
7
total deficiencies
2025-04-08
Annual Compliance Visit
R9-10-113.B · 7 findings

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R9-10-113.BA.A.C. § RR9-10-113.B
Verbatim citation text · A.A.C. § RR9-10-113.B

Based on record review and interview, the health care institution's chief administrative officer failed to ensure training and education related to recognizing the signs and symptoms of tuberculosis (TB) were provided annually to individuals employed by the health care institution, for two of two personnel sampled. The deficient practice posed a potential illness risk to residents.  Findings include:  1. A review of E1's personnel record did not include documentation of completed training on recognizing the signs and symptoms of TB. Given E1's date of hire, this documentation was required. 2. A review of E2's personnel record did not include documentation of completed training on recognizing the signs and symptoms of TB. Given E2's date of hire, this documentation was required. 3. In an interview, E1 acknowledged E1's and E2's personnel records did not include documentation of initial and annual training on recognizing the signs and symptoms of TB.

R9-10-807.AA.A.C. § RR9-10-807.A
Verbatim citation text · A.A.C. § RR9-10-807.A

Based on documentation review, record review, and interview, the manager failed to ensure that a resident provided evidence of freedom from infectious tuberculosis (TB) as specified in R9-10-113, for one of two residents sampled. The deficient practice posed a potential illness risk to residents.  Findings include:  1. R9-10-113.A states, "If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implements tuberculosis infection control activities that...2. Include: a. For each individual who is employed by the health care institution, provides volunteer services for the health care institution, or is admitted to the health care institution and who is subject to the requirements of this Section, screening, on or before the date specified in the applicable Article of this Chapter, that consists of: i. Assessing risks of prior exposure to infectious tuberculosis, ii. Determining if the individual has signs or symptoms of tuberculosis, and iii. Obtaining documentation of the individual's freedom from infectious tuberculosis according to subsection (B)(1)..." 2. A review of R2's (admitted 2024) medical record did not include documentation of a completed screening to assess R2's risk of prior exposure to infectious TB and if R2 had signs or symptoms of TB. Based on R2's date of admission, this documentation was required.  3. In an interview, E1 acknowledged that R2's medical record did not contain documentation of the resident's freedom from infectious tuberculosis as specified in R9-10-113.

R9-10-807.B.1A.A.C. § RR9-10-807.B.1
Verbatim citation text · A.A.C. § RR9-10-807.B.1

Based on record review and interview, the manager failed to ensure that before or at the time of acceptance of an individual, the individual submitted documentation that was dated within 90 calendar days before the individual was accepted by an assisted living facility and included whether the individual required continuous medical services, continuous or intermittent nursing services, or restraints and was signed and dated by a medical practitioner, for one of two residents sampled. The deficient practice posed a risk if the facility was unable to meet a resident's needs. Findings include:  1. A review of R2's medical record revealed a document titled "Doctor's Order's Initial Admission." This document contained blanks for R2's physician to indicate whether or not R2 required continuous medical services, continuous or intermittent nursing services, or restraints. However, the form did not include the required information filled out and was not signed prior to R2’s date of admission to the facility.  2. In an interview, E1 acknowledged R2's medical record did not contain the required documentation that was dated 90 days before R2 was accepted by the facility.

R9-10-815.C.6A.A.C. § RR9-10-815.C.6
Verbatim citation text · A.A.C. § RR9-10-815.C.6

Based on record review and interview, the manager failed to ensure that the service plan for a resident receiving directed care services included documentation of the resident's weight or a medical practitioner stating that weighing the resident was contraindicated, for one of two residents sampled. Findings include: 1. A review of R1's medical record revealed a service plan dated March 1, 2025, that indicated R1 required directed care services. However, the service plan did not include documentation of R1's weight or documentation from R1's medical practitioner stating that weighing R1 was contraindicated. 2. In an interview, E1 acknowledged R1's service plan did not include documentation of R1's weight or documentation from R1's medical practitioner stating that weighing R1 was contraindicated. Technical assistance was provided regarding this rule during the compliance inspection conducted on August 4, 2023.

R9-10-815.F.2A.A.C. § RR9-10-815.F.2
Verbatim citation text · A.A.C. § RR9-10-815.F.2

Based on record review, observation, and interview, the manager failed to ensure there was a means of exiting the facility that controlled or alerted employees of the egress of a resident from the facility. The deficient practice posed a risk if the facility was unaware of the general or specific whereabouts of a resident. Findings include:  1. A review of R1's medical record revealed R1 received directed care services.  2. During an environmental tour of the facility, the Compliance Officer observed the front door, back sliding door, and garage door were equipped with an alarm to alert employees of egress; however, the alarms were not turned on at the time of the inspection.  3. The Compliance Officer observed R3's bedroom to include a door that opened to the backyard. However, the door was not equipped with a means of controlling or alerting employees to the egress of R3. 4. In an interview, E acknowledged that the facility provided directed care services and did not contain a way to control or alert employees of the egress of a resident from the facility on all exits.

R9-10-816.B.3.bA.A.C. § RR9-10-816.B.3.b
Verbatim citation text · A.A.C. § RR9-10-816.B.3.b

Based on record review and interview, the manager failed to ensure that a medication administered to a resident was administered in compliance with a medication order, for one of two residents sampled. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication. Findings include:  1. A review of R2’s medical record revealed a medication order dated August 9, 2024, for Atenolol 25 milligrams (mg), 1 tablet by mouth (po) daily (qd) hold for systolic blood pressure (SBP) < 120 or heart rate (HR) < 66.  2. A review of R2’s medication administration record (MAR) for April 2025 revealed R2 was administered Atenolol 25 mg, 1 tablet po at 6:00 PM April 1, 2025 - present. However, R2’s MAR did not include documentation of R2’s vitals prior to administration of the medication.  3. In an interview, E1 reported R2’s vitals were not taken before the administration of Atenolol 25 mg. E2 acknowledged that medication administered to R2 was not administered in compliance with a medication order.

R9-10-819.A.1.bA.A.C. § RR9-10-819.A.1.b
Verbatim citation text · A.A.C. § RR9-10-819.A.1.b

Based on observation and interview, the manager failed to ensure that the premises and equipment used at the assisted living facility were free from a condition or situation that may cause a resident or other individual to suffer physical injury. The deficient practice posed a health and safety risk to residents. Findings include: 1. During an environmental tour of the facility, the Compliance Officer observed the following materials stored on the facility's unsecured backyard table: A tabletop grill; Empty planters; Two brooms; A soil-filled pot; and Gardening supplies. 2. The Compliance Officer also observed the following materials stacked next to the facility's covered patio area: Roofing tiles; A broken patio chair; Empty planters; and Discarded chlorine tablet containers. 3. The Compliance Officer observed four portable commodes lined against the facility's side wall. However, the commodes were not functional and were used to hold other discarded materials. 4. The Compliance Officer observed the facility's hose to be laid across the walkway in the facility's backyard area. 5. The Compliance Officer observed the following materials stored next to and leaning against the facility's shed: Broken and piled paving blocks; Discarded poles and posts; A discarded toilet; Siding materials; An empty bucket; A broken hose; A discarded bed frame; and A hook attached to a wooden pole. 6. In an interview, E1 acknowledged that the premises and equipment used at the facility were not free from a condition or situation that may cause a resident or other individual to suffer physical injury.

1 older inspection from 2023 are not shown above.

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