Bishop Place Senior Living.
Bishop Place Senior Living is Grade C, ranked in the top 49% of Washington memory care with 5 DSHS citations on record; last inspected Dec 2025.

A large home, reviewed on public record.
Ranked against 14 Washington facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Washington DSHS · Aging and Disability Services Administration.
FACILITY WATCH · BETA
Bishop Place Senior Living has 5 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
5 deficiencies on record. Each bar is a month with a citation.
Finding distribution
5 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Bishop Place Senior Living's record and state requirements.
The facility holds a DSHS Specialized Dementia Care contract — can you provide a copy of the written dementia care program that describes the specialized services, activities, and staff training required under that contract?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
DSHS records show 5 inspection reports on file with 5 total deficiencies — can you walk us through the corrective action plans you submitted for those deficiencies and show documentation that DSHS accepted the corrections?
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Four complaints were filed with DSHS Residential Care Services during the inspection period on file — were any of those complaints substantiated, and what specific changes did the facility implement in response?
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Every DSHS visit, verbatim.
5 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-02-01Complaint Investigation1 · Investigations
Plain-language summary
I don't have enough information in the narrative to write a summary. The document shows a complaint investigation occurred but provides no details about what was investigated, what was found, or what citation (if any) was issued. To help families understand the inspection outcome, I would need the actual findings from the investigation.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2675/investigations/2026/R Bishop Place Senior Living 70110 73294-ew.pdf”
Full inspector notes
Conclusion / Action: Failed Provider Practice Identified / Citation(s) Written Failed Provider Practice Not Identified / No Citation Written . N/A .
2025-12-01Annual Compliance Visit1 · Inspections
Plain-language summary
A routine unannounced inspection of Bishop Place Senior Living in Pullman was conducted October 20–23, 2025, and found two deficiencies: hot water temperatures in four resident bathrooms and one common area exceeded the safe maximum of 120 degrees Fahrenheit, ranging from 123.9 to 125.2 degrees, creating a scalding risk, and the facility failed to ensure one medication aide had a current Washington state background check completed within the required two-year timeframe.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2675/inspections/2025/R Bishop Place Senior Living 67489 70095-ew.pdf”
Full inspector notes
Statement of Deficiencies License #: 2675 Compliance Determination # 67489 Plan of Correction Bishop Place Senior Living Completion Date You are required to be in compliance at all times with all licensing laws and regulations to maintain your Assisted Living Facility license. The department completed data collection for the unannounced on-site full inspection on 10/20/2025, 10/21/2025, 10/22/2025 and 10/23/2025 of: Bishop Place Senior Living 815 SE Klemgard St Pullman, WA 99163 The following sample was selected for review during the unannounced on-site visit: 15 of 103 current residents and 0 former residents. The department staff that inspected the Assisted Living Facility: Jennifer Lee, Assisted Living Facility Licensor Brian Zbylski, ALF Licensor Tethra Wales, Assisted Living Facility Licensor From: DSHS, Aging and Long-Term Support Administration 8517 E Trent Ave, Ste 102 Spokane Valley, WA 99212 . Statement of Deficiencies License #: 2675 Compliance Determination # 67489 Plan of Correction Bishop Place Senior Living Completion Date As a result of the on-site visit(s), the department found that you are not in compliance with the licensing laws and regulations as stated in the cited deficiencies in the enclosed report. I understand that to maintain an Assisted Living Facility license, the facility must be in compliance with all the licensing laws and regulations at all times. Administrator (or Representative) Date WAC 388-78A-2950 Water supply. The assisted living facility must: (6) Provide all sinks in resident rooms, toilet rooms and bathrooms, and bathing fixtures used by residents with hot water between 105 F and 120 F at all times; and This requirement was not met as evidenced by: Based on observation, interview and record review, the facility failed to ensure that hot water temperatures were maintained between 105- and 120-degrees Fahrenheit for 4 of 11 residents (Residents 2, 13, 14, and 15) and in 1 of 1 resident common area (Assisted Living Activities Room). This failure resulted in hot water temperatures above 120 degrees Fahrenheit in the residents’ private sinks and a resident accessible common area, and placed residents at risk of burning or scalding injuries. Findings included… Review of the October 2025 facility maintenance log showed water temperatures exceeded 120 degrees Fahrenheit (F) on 10/06/2025 and 10/14/2025 in the Assisted Living Activities Room. Further review showed that temperature checks did not include resident rooms. In an interview on 10/22/2025 at 2:08 PM, Staff G, Maintenance Director, stated that resident rooms were not included in their weekly water temperature checks. <Resident 2> Review of Resident 2’s Service Plan (the facility’s titled combined assessment and negotiated service plan), dated 04/03/2025, showed a diagnosis of . . Statement of Deficiencies License #: 2675 Compliance Determination # 67489 Plan of Correction Bishop Place Senior Living Completion Date Observation on 10/23/2025 at 8:45 AM, showed a water temperature of 124.4 degrees F in the bathroom sink inside resident 2’s room. <Resident 13> Review of Resident 13’s Service Plan, dated 09/21/2025, showed a diagnosis of . Observation on 10/22/2025 at 3:27 PM showed a water temperature of 125.2 degrees F in the bathroom sink inside Resident 13’s room. <Resident 14> Review of Resident 14’s Service Plan, dated 08/29/2025, showed a diagnosis of . Observation on 10/22/2025 at 3:34 PM showed a water temperature of 124.1 degrees F in the bathroom sink inside Resident 14’s room. <Resident 15> Review of Resident 15’s Service Plan, dated 07/10/2025, showed a diagnosis of . Observation on 10/22/2025 at 3:40 PM showed a water temperature of 123.9 degrees F in the bathroom sink inside Resident 15’s room. Plan/Attestation Statement I hereby certify that I have reviewed this report and have taken or will take active measures to correct this deficiency. By taking this action, Bishop Place Senior Living is or will be in compliance with this law and / or regulation on (Date)________________ . In addition, I will implement a system to monitor and ensure continued compliance with this requirement. Administrator (or Representative) Date . Statement of Deficiencies License #: 2675 Compliance Determination # 67489 Plan of Correction Bishop Place Senior Living Completion Date WAC 388-78A-2466 Background checks Washington state name and date of birth background check Valid for two years National fingerprint background check Valid indefinitely. (1) A Washington state name and date of birth background check is valid for two years from the initial date it is conducted. The assisted living facility must ensure: (a) A new DSHS background authorization form is submitted to the department's background check central unit every two years for all administrators, caregivers, staff persons, volunteers and students; and WAC 388-78A-2466 Background checks Washington state name and date of birth background check Valid for two years National fingerprint background check Valid indefinitely. (1) A Washington state name and date of birth background check is valid for two years from the initial date it is conducted. The assisted living facility must ensure: (b) There is a valid Washington state name and date of birth background check for all administrators, caregivers, staff persons, volunteers and students. This requirement was not met as evidenced by: Based on observation, interview and record review the facility failed to ensure that a Washington state name and date of birth background check was completed every two years by 1 of 6 sampled staff (Staff F). This failure resulted in residents receiving care and services from staff who had not completed a background check within two years of their previous review. Findings included... Review of Staff F’s, Medication Aide, personnel file showed a hire date of 04/02/2009. Further review showed that Staff F had a Washington state name and date of birth background check completed on 02/05/2022 and a subsequent check completed on 10/23/2025. Review of the facility’s staff schedule showed that Staff F worked on 10/03/2025, 10/04/2025, 10/05/2025, 10/06/2025, 10/07/2025, 10/08/2025, 10/09/2025, 10/10/2025, 10/11/2025, 10/12/2025, 10/13/2025, 10/14/2025, 10/15/2025, 10/16/2025, 10/17/2025, 10/18/2025, 10/19/2025, 10/20/2025, 10/21/2025, 10/22/2025, and 10/23/2025. Observation on 10/20/2025 at 2:18 PM showed Staff F did laundry in the memory care laundry room. Observation on 10/22/2025 at 3:42 PM showed Staff F exited a resident room and conferred with another staff member in the common area of memory care. In an interview on 10/23/2025 at 1:30 PM, Staff A, Executive Director, stated that the facility did not have a record to show that Staff F completed an updated background check within the two-year time frame requirement. . Statement of Deficiencies License #: 2675 Compliance Determination # 67489 Plan of Correction Bishop Place Senior Living Completion Date Plan/Attestation Statement I hereby certify that I have reviewed this report and have taken or will take active measures to correct this deficiency. By taking this action, Bishop Place Senior Living is or will be in compliance with this law and / or regulation on (Date)________________ . In addition, I will implement a system to monitor and ensure continued compliance with this requirement. Administrator (or Representative) Date WAC 388-78A-2480 Tuberculosis Testing Required. (1) The assisted living facility must develop and implement a system to ensure each staff person is screened for tuberculosis within three days of employment. This requirement was not met as evidenced by: Based on interview and record review, the facility failed to ensure that testing for tuberculosis had been completed within three days of hire for 1 of 6 staff (Staff B). This failure placed residents at risk of contracting and spreading a contagious disease. Findings included… Review of Staff B’s, Medication Aide, personnel file showed a hire date of 09/14/2024, and that they were tested for Tuberculosis (TB, a contagious respiratory infection) on 10/17/2024, 34 days after the date of hire. Review of the facility’s staff schedule showed that Staff B worked on 10/03/2025, 10/04/2025, 10/06/2025, 10/10/2025, 10/11/2025, 10/12/2025, and 10/13/2025. In an interview on 10/23/2025 at 1:30 PM, Staff A, Executive Director, stated that they did not know why Staff B did not complete TB testing in the required time frame. Staff A confirmed that Staff B had been working as a caregiver as of 09/14/2024. . Statement of Deficiencies License #: 2675 Compliance Determination # 67489 Plan of Correction Bishop Place Senior Living Completion Date Plan/Attestation Statement I hereby certify that I have reviewed this report and have taken or will take active measures to correct this deficiency. By taking this action, Bishop Place Senior Living is or will be in compliance with this law and / or regulation on (Date)________________ .
2024-04-01Complaint Investigation1 · Investigations
Plain-language summary
A complaint investigation at Bishop Place Senior Living on February 29, 2024 found that the facility's kitchen hot water system had been broken since November 2023, requiring kitchen staff to wash hands in cold water and preventing the dishwasher from reaching temperatures needed to properly sterilize dishes, which placed residents at risk for cross contamination and foodborne illness. Citations were issued for failure to provide adequate hot water throughout the facility and failure to maintain proper food sanitation practices. The facility was required to submit a plan of correction to address these deficiencies.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2675/investigations/2024/R Bishop Place Senior Living Complaint 03-07-2024 - KP.pdf”
Full inspector notes
Conclusion / Action: Failed Provider Practice Identified / Citation(s) Written Failed Provider Practice Not Identified / No Citation Written N/A . Statement of Deficiencies License #: 2675 Compliance Determination # 37535 Plan of Correction Bishop Place Senior Living Completion Date Administrator (or Representative) Date WAC 388-78A-2950 Water supply. The assisted living facility must: (5) Provide hot and cold water under adequate pressure readily available throughout the assisted living facility; This requirement was not met as evidenced by: Based on observation and interview, the facility failed to ensure hot water was supplied to 5 out of 5 sinks in the kitchen area of the assisted living facility. This failure resulted in kitchen staff having to wash their hands in cold water and placed residents at risk for cross contamination. Findings included... Observation on 02/29/2024 at 1: 30 PM showed that when the hot water faucets were turned on in the facility’s kitchen sinks, only cold water came out of the taps. In an interview on 02/29/2024 at 1:35 PM, Staff C, Maintenance Director, stated that the hot water heater for the kitchen went out in November of 2023. Staff C stated there was no temporary solution for supplying hot water to the kitchen. In an interview on 02-29-2024 at 1:40 PM, Staff E stated that there was no hot water in any of the sinks in the kitchen and that they had been using cold water to wash their hands. Staff E stated it had been several months since there had been hot water to wash their hands with. Plan/Attestation Statement I hereby certify that I have reviewed this report and have taken or will take active measures to correct this deficiency. By taking this action, Bishop Place Senior Living is or will be in compliance with this law and / or regulation on (Date)________________ . In addition, I will implement a system to monitor and ensure continued compliance with this requirement. . Statement of Deficiencies License #: 2675 Compliance Determination # 37535 Plan of Correction Bishop Place Senior Living Completion Date Administrator (or Representative) Date WAC 246-215-04555 Equipment -- Mechanical warewashing equipment, hot water sanitization temperatures (2009 FDA Food Code 4-501.112). (1) Except as specified in subsection (2) of this section, in a mechanical operation, the temperature of the fresh hot water SANITIZING rinse as it enters the manifold may not be more than 194 F (90 C) or less than: (b) For all other machines, 180 F (82 C). WAC 388-78A-2305 Food sanitation. The assisted living facility must: (1) Manage food, and maintain any on-site food service facilities in compliance with chapter 246-215 WAC, Food service; This requirement was not met as evidenced by: Based on observation, interview, and record review, the facility failed to ensure that adequate water temperature for sterilization was reached for 1 of 1 dishwasher (kitchen dishwasher). This failure resulted in improper sterilization of dishes and placed residents at risk for food born illness. Findings included… In an interview on 02/29/2024 at 1:28 PM Staff D, Dietary Director, stated that the hot water did not work as they were having trouble finding a contractor to come out. Staff D stated that the administrative staff were aware and had told them it was being worked on. Observation on 02/29/2024 at 1:32 PM showed that a temperature indicator (a disposable device that changes color when adequate temperature is reached) that was ran through a wash/rinse cycle, did not change color. In an interview on 02/29/2024 at 1:40, Staff E, Dishwasher, stated that the dishes were air dried after they exited the dishwasher and that it took a longer amount of time to dry when the dishwasher did not reach the appropriate temperature. In an interview on 02/29/2024 at 2:40 PM, Staff A, Executive Director, stated they were aware of the lack of hot water for the kitchen area. In an interview on 02/29/2024 at 2:55 PM, Collateral Contact 1 (CC1), Outside Vendor, stated that the facility’s dishwasher required high water temperature to sterilize dishware. CC1 stated that the facility’s dishwasher should have been reaching 165° . Statement of Deficiencies License #: 2675 Compliance Determination # 37535 Plan of Correction Bishop Place Senior Living Completion Date Farheneit (F) for a wash cycle and 180° F for a rinse/sterilization cycle. CC1 stated that they were not aware that the facility’s dishwasher was not reaching adequate temperatures. Review of the facility’s dishwasher temperature logs dated November 9, 2023, through February 29, 2024, showed that the facility’s dishwasher had not reached the required 180°F. Plan/Attestation Statement I hereby certify that I have reviewed this report and have taken or will take active measures to correct this deficiency. By taking this action, Bishop Place Senior Living is or will be in compliance with this law and / or regulation on (Date)________________ . In addition, I will implement a system to monitor and ensure continued compliance with this requirement. Administrator (or Representative) Date .
2024-03-01Complaint Investigation1 · Investigations
Plain-language summary
I don't have enough information in the source material provided to write an accurate summary. The document shows a complaint investigation was conducted, but the narrative section and conclusion details are blank or marked "N/A," so I cannot determine what was investigated or what findings resulted. To provide families with meaningful information, I would need the actual inspection narrative describing what was alleged and what the inspector found.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2675/investigations/2024/R Bishop Place Senior Living Complaint 01-25-2024 -SW.pdf”
Full inspector notes
Conclusion / Action: Failed Provider Practice Identified / Citation(s) Written Failed Provider Practice Not Identified / No Citation Written N/A . . .
2023-09-01Complaint Investigation1 · Investigations
Plain-language summary
A complaint investigation was conducted in September 2023. The outcome field was not completed in the available documentation, so the finding cannot be summarized. Families seeking details about this complaint should contact Washington DSHS directly for the full investigation result.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2675/investigations/2023/R Bishop Place Senior Living Complaint 09-27-2023 - bm.pdf”
Full inspector notes
This document was prepared by Residential Care Services for the Locator website. Residential Care Services Investigation Summary Report Provider/Facility: Bishop Place Senior Living Provider Type: Assisted Living Facility License/Cert.#: 2675 Intake ID: 114208 Compliance Determination #: 35429 Region/Unit #: RCS Region 1 / Unit B Investigator: Tethra Wales Investigation Date(s): 01/25/2024 through 01/25/2024 Complainant Contact Date(s): Allegation(s): 1. Staff did not fit test. Investigation Methods: Sample: Total residents: 88 Resident sample size: 3 Closed records sample size: 0 Observations: Residents with cold or cough symptoms Visitors screening signage Interviews: Staff Residents Record Reviews: Characteristic roster Staff list Staff in-services Resident records Respiratory Protection Plan Infection control policy Investigation Summary: Three residents were positive for COVID-19. The facility policy was to enter resident rooms that had a diagnosis of with full personal protection equipment on. Employees had not been fit tested prior to entering the rooms of these residents. Failed practice found for WAC 388-78A-2730. Conclusion / Action: Failed Provider Practice Identified / Citation(s) Written Failed Provider Practice Not Identified / No Citation Written N/A This document was prepared by Residential Care Services for the Locator website. This document was prepared by Residential Care Services for the Locator website. This document was prepared by Residential Care Services for the Locator website.
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