Washington · Pullman

Bishop Place Senior Living.

ALF · Memory Care121 bedsDementia-trained staff(509) 334-9488
DSHS SDCP
Peer rank
Top 38% of Washington memory care
See full peer rank →
Facility · Pullman
A 121-bed ALF · Memory Care with 8 citations on file.
Licensed beds
121
Last inspection
Dec 2025
Last citation
Feb 2026
Operated by
Snapshot

A large home, reviewed on public record.

Peer Comparison

Compared to 14 Washington facilities with a similar number of beds.

ALF memory care · 36-month window. Higher percentile = better performance on inspection record. Source: Washington DSHS · Aging and Disability Services Administration.

Severity rank
54th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
31st%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month DSHS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · FREE

Bishop Place Senior Living has 8 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

Where are you in the process? (optional)

Save for comparison:
The Record

Citation history, plotted month by month.

8 deficiencies on record. Each bar is a month with a citation.

Peer median 4 · dashed
Last citation: FEB 2026. Compared against peer median (dashed).
peer median
FEB 2026
Aug 2024as of Jul 2026

Finding distribution

8 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G2
H
I
Sev 2
D3
E
F
Sev 1
A3
B
C
Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Bishop Place Senior Living's record and state requirements.

01 /

The facility holds a DSHS Specialized Dementia Care contract — can you provide a copy of the written dementia care program that describes the specialized services, activities, and staff training required under that contract?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

DSHS records show 5 inspection reports on file with 5 total deficiencies — can you walk us through the corrective action plans you submitted for those deficiencies and show documentation that DSHS accepted the corrections?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

Four complaints were filed with DSHS Residential Care Services during the inspection period on file — were any of those complaints substantiated, and what specific changes did the facility implement in response?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

Full Inspection Record

Every inspection visit, verbatim.

5 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

5
reports on file
8
total deficiencies
2026-02-01
Complaint Investigation
2 findings

Plain-language summary

I don't have enough information in the narrative to write a summary. The document shows a complaint investigation occurred but provides no details about what was investigated, what was found, or what citation (if any) was issued. To help families understand the inspection outcome, I would need the actual findings from the investigation.

WAC §WAC 388-78a-2040(2)
Verbatim citation text · WAC §WAC 388-78a-2040(2)

The facility failed to correct several Fire and Life Safety Code deficiencies noted on the Office of the State Fire Marshal's first follow up inspection report.

WAC §WAC 388-78a-24681(2)
Verbatim citation text · WAC §WAC 388-78a-24681(2)

The facility failed to obtain a national fingerprint background check for a facility care partner staff member.

Read raw inspector notes

WAC 388-78a-2040(2): The facility failed to correct several Fire and Life Safety Code deficiencies noted on the Office of the State Fire Marshal's first follow up inspection report. WAC 388-78a-24681(2): The facility failed to obtain a national fingerprint background check for a facility care partner staff member.

2025-12-01
Annual Compliance Visit
Type B · 3 findings

Plain-language summary

A routine unannounced inspection of Bishop Place Senior Living in Pullman was conducted October 20–23, 2025, and found two deficiencies: hot water temperatures in four resident bathrooms and one common area exceeded the safe maximum of 120 degrees Fahrenheit, ranging from 123.9 to 125.2 degrees, creating a scalding risk, and the facility failed to ensure one medication aide had a current Washington state background check completed within the required two-year timeframe.

Type BWAC §WAC 388-78A-2950
Verbatim citation text · WAC §WAC 388-78A-2950

The facility failed to maintain hot water temperatures between 105-120 degrees Fahrenheit in resident rooms and common areas. Four residents had water temperatures exceeding 120 degrees (124.4°F, 125.2°F, 124.1°F, and 123.9°F), and the Activities Room also exceeded safe limits on multiple occasions.

Type BWAC §WAC 388-78A-2466
Verbatim citation text · WAC §WAC 388-78A-2466

The facility failed to ensure a Washington state name and date of birth background check was completed within two years for one medication aide (Staff F). The previous check was completed on 02/05/2022, and the staff member worked in direct resident care during this period.

Type BWAC §WAC 388-78A-2480
Verbatim citation text · WAC §WAC 388-78A-2480

The facility failed to ensure tuberculosis testing was completed within three days of hire for one medication aide (Staff B). Testing was completed 34 days after the hire date of 09/14/2024, and the staff member worked in direct resident care prior to completion.

Read raw inspector notes

WAC 388-78A-2950: The facility failed to maintain hot water temperatures between 105-120 degrees Fahrenheit in resident rooms and common areas. Four residents had water temperatures exceeding 120 degrees (124.4°F, 125.2°F, 124.1°F, and 123.9°F), and the Activities Room also exceeded safe limits on multiple occasions. WAC 388-78A-2466: The facility failed to ensure a Washington state name and date of birth background check was completed within two years for one medication aide (Staff F). The previous check was completed on 02/05/2022, and the staff member worked in direct resident care during this period. WAC 388-78A-2480: The facility failed to ensure tuberculosis testing was completed within three days of hire for one medication aide (Staff B). Testing was completed 34 days after the hire date of 09/14/2024, and the staff member worked in direct resident care prior to completion.

2024-04-01
Complaint Investigation
Type A · 2 findings

Plain-language summary

A complaint investigation at Bishop Place Senior Living on February 29, 2024 found that the facility's kitchen hot water system had been broken since November 2023, requiring kitchen staff to wash hands in cold water and preventing the dishwasher from reaching temperatures needed to properly sterilize dishes, which placed residents at risk for cross contamination and foodborne illness. Citations were issued for failure to provide adequate hot water throughout the facility and failure to maintain proper food sanitation practices. The facility was required to submit a plan of correction to address these deficiencies.

Type AWAC §WAC 388-78A-2950(5)
Verbatim citation text · WAC §WAC 388-78A-2950(5)

The facility failed to ensure hot water was supplied to 5 out of 5 sinks in the kitchen area. Kitchen staff were forced to wash their hands in cold water, placing residents at risk for cross contamination. The hot water heater for the kitchen had been non-functional since November 2023 with no temporary solution in place.

Type AWAC §WAC 388-78A-2305(1) and WAC 246-215-04555
Verbatim citation text · WAC §WAC 388-78A-2305(1) and WAC 246-215-04555

The facility failed to ensure adequate water temperature for sterilization in the kitchen dishwasher, which did not reach the required minimum of 180°F for the rinse/sterilization cycle. Temperature logs from November 9, 2023 through February 29, 2024 confirmed the dishwasher never reached required temperatures, resulting in improper sterilization of dishes and placing residents at risk for food-borne illness.

Read raw inspector notes

WAC 388-78A-2950(5): The facility failed to ensure hot water was supplied to 5 out of 5 sinks in the kitchen area. Kitchen staff were forced to wash their hands in cold water, placing residents at risk for cross contamination. The hot water heater for the kitchen had been non-functional since November 2023 with no temporary solution in place. WAC 388-78A-2305(1) and WAC 246-215-04555: The facility failed to ensure adequate water temperature for sterilization in the kitchen dishwasher, which did not reach the required minimum of 180°F for the rinse/sterilization cycle. Temperature logs from November 9, 2023 through February 29, 2024 confirmed the dishwasher never reached required temperatures, resulting in improper sterilization of dishes and placing residents at risk for food-borne illness.

2024-03-01
Complaint Investigation
1 finding

Plain-language summary

I don't have enough information in the source material provided to write an accurate summary. The document shows a complaint investigation was conducted, but the narrative section and conclusion details are blank or marked "N/A," so I cannot determine what was investigated or what findings resulted. To provide families with meaningful information, I would need the actual inspection narrative describing what was alleged and what the inspector found.

WAC §WAC 388-78A-2730
Verbatim citation text · WAC §WAC 388-78A-2730

Staff did not complete fit testing for respiratory protection equipment prior to entering resident rooms of COVID-19 positive residents, despite facility policy requiring full personal protection equipment use in these situations.

Read raw inspector notes

WAC 388-78A-2730: Staff did not complete fit testing for respiratory protection equipment prior to entering resident rooms of COVID-19 positive residents, despite facility policy requiring full personal protection equipment use in these situations.

2023-09-01
Complaint Investigation
No findings
Nearby

Other facilities in Whitman County.

Other memory care facilities in Whitman County with similar care offerings.

Family reviews

No reviews yet — be the first to share your experience

Related in this city

Other memory care options nearby.

Is this listing wrong? Report an issue →
Reports help us maintain accurate facility information. Your report will be reviewed within 1-2 business days.
Editorial Independence

The memory care site on the family's side: StarlynnCare receives no referral commissions, lead fees, or paid placement from facilities.