San Juan Villa.
San Juan Villa is Grade C, ranked in the top 41% of Washington memory care with 3 DSHS citations on record; last inspected Mar 2025.

A medium home, reviewed on public record.
Ranked against 37 Washington facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Washington DSHS · Aging and Disability Services Administration.
FACILITY WATCH · BETA
San Juan Villa has 3 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
3 deficiencies on record. Each bar is a month with a citation.
Finding distribution
3 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to San Juan Villa's record and state requirements.
San Juan Villa holds a DSHS Specialized Dementia Care contract — can you walk us through the written dementia care program that contract requires, and show us how staff document daily observations and behavioral interventions for memory care residents?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
DSHS records show 3 deficiencies across 3 inspection reports, with the most recent inspection on March 1, 2025 — can you share the corrective action plans submitted to DSHS for those deficiencies and explain what changes were implemented?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Two complaints were filed with DSHS Residential Care Services during the inspection period on file — can you describe the nature of those complaints and any remediation steps the facility took in response?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every DSHS visit, verbatim.
3 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-03-01Complaint Investigation1 · Investigations
Plain-language summary
A complaint investigation was conducted in March 2026. The outcome field indicates no determination was reached or the case status remains unresolved at this time. Families seeking details about this complaint should contact DSHS directly for the current status and any findings once the investigation is complete.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2143/investigations/2026/R San Juan Villa 72411 75193 - SW.pdf”
Full inspector notes
This document was prepared by Residential Care Services for the Locator website. This document was prepared by Residential Care Services for the Locator website.
2025-03-01Annual Compliance Visit1 · Inspections
Plain-language summary
During a routine inspection on January 23, 2025, a deficiency was cited because the facility failed to notify the physician when one resident refused medications, which placed the resident at risk since the doctor could not evaluate the medical significance of the refusal or provide instructions. The resident in question refused to wear prescribed oxygen, and despite the facility's written policy and staff training requiring physician notification for every medication refusal, the facility could not provide documentation showing the physician had been notified of these refusals. The facility's plan of correction was to retrain all medication aides to fax the physician each time a resident refuses medication.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2143/inspections/2025/R San Juan Villa 49506 53546 57066-ew.pdf”
Full inspector notes
Statement of Deficiencies .License#: 2143 Compliance Detem1ination #53546 Plan of Correction San Juan Villa C.ompletion Date Page2 of 4 Licensee: carii1g Places Management, LLC 01/24/2025 As a result of the on-site visit(s) the department found that you are not in compliance with the licensing laws qnd regulations as stated in th~ cited deficiencies in the enclosed repqrt. Co ~4, 02/04/2025 ·································~1-:1-.................................................................... . Re~ential Care Services Date l understand that to maintain an. Assisted Living Facility license, the facility must be jn compliance with all the lic.ensing laws and regulations at all times. WAC 388-7BA-2230 Medication .refusal. (1) When a resident who is receiving medication assistance or medication administration services from the assisted living facility chooses to not take his or her medications the assisted living facility 1 must (c) Notify the physician of the refusal and follow any instructions provided, unless there. is a staff person available Who, acting within his or her scope of practice, is able to evaluate the significance of the resident not getting his or her medication, and such staff person; (ii). Takes the appropriate action, including notifying the prescriber or primary care practitioner when there is a consistent pattern of the resident choosing to not take his or her medications, This requirement was not met as evidenced by: Based on interview, and record review the facility failed to notify the physi.cian when 1 of 4 sampled residents (Resident 1 [R1]) refused their medications, This failure placed the resident atrisk for medicaf compiications due to the physician being unable to evaluate the significance of the resident not getting their medication and provide instructions. . Findings included.,, Record .review of the "Department of Social And Health Services'' document, Completion date 11/08/2024, showed "As a result-of-the on-site visit(s) the department found that you are not in compiiance with the licensing laws and regulations [including WAC 388-78A-2230) as stated in the cited deficiencies in the enclosed report. l understand that ta maintain an Assisted Living Facility license, toe facility must be in complian_ce with all the licensing laws and regulations at all times." The administrator section showed Staff . 5-Feb-2025 16:56 13607253258 WA TECH p.5 02.05.2025 08:49:53 State of Uashington 5/8 Statement of Deficiencies Li.cense #: 2143 Compliance .Determination #53546 Plan of Correction San Juan Villa Completion Date A_, Administrator, s•igned the document on 12/03/2024. Staff A signed the ''Plan/Attestation Statement'' for all citations cited that re.ad "I hereby certify that I have reviewed this report and have taken or will take active measures to correct this deficiency. By taking this action, [the facility] is or will be in compliance with this law and/or regulation on 12/22/2024." Record review of the facility's, plan of correction, undated, showed for deficiency WAC 388-78A- 2230 meqicatior:, refusals the action from the facility would be to retrai.n all medication aides to fax the resident's physician every time a medication was refused. Record review of R1's, "Med [medication] Aide Meeting Agenda", dated 11/18/2024, showed if a resident refused a medication, then the facillty staff were to ·tax the phy-sician every time the resident refused. Seven facility members signed the sign in sheet on 11/18/2024. Record review of the facility untitled and undated policy, showed when to notify the doctor and they could be faxeo 24 hours a day, The doctor should be notified when there was a refusal of medication. Record review of the facility's, "Missed/Refused Medications" document, undated, showed a prefilled fax sheet that showed a section for the date. provider name, patient name, patient date of birth, refused/mjssed medications, reason, medicat_ion a\de's name, physician reply, and physician signature. Record review of R1's, "Service Agr.eemei1t", dated 12/31/2024, showed R1 ·needed full medication administration. Th_e faGility Medication Aides were to administer R1's medication and treatment per R1's physician orders. R1 was to wear their oxygen at al_l times. R1 would take their oxygen cannula (a thin flexible tube that delivered oxygen to a resident through their nose) off or refuse to wear it, esp·ecially when R1 was agitated. Record review of R1's, "Medication Administration Record", dated 01/01/2025 - 01/23/2025, showed R1 had an order to wear their oxygen at two liters. R 1 used their concentrator (a medical device that separated nitrogen from the a.ir to produce oxygeri) when in their .room and a portable (lightweight device that provided oxygen) when they were out of their roorn. The medication pass notes section showed on 01/11/2025 R1 refused to wear their oxygen and got aggressive during their care at night. On 01/18/2025 R1 refused to wear their oxygen. In an interview on 01/23/2025 at 12:58 PM, Staff A, Executive Director, said if a resident refused their medication their physician should be notified after every occurrence .. In an interview and· observation on 01/23i2025 at2:36 PM, Staff 8, Medication Aide, said if a resident refused their medication, t_hen the facility staff were to notlfy the residents physician every time. Staff B said 1he facility staff notified resident physicians by fax . 5-Feb-2025 16:56 13607253258 WA TECH p.6 02.05.2025 08:49:53 State of Washington 6/8 Statement of Deficiencies .License·#: 2143 Compliance Determination #53546 Plan of Correction San Juan Villa Completion Date Page4 of 4 Uc.ensee: Caring Places Management, LLC 01/24/2025 and provided the Department a copy of the prefilled out sheet to review .. Record review of an. email sent to the Department on 01/23/2025 at2:17 PM, showed Staff A said the f~cility could not provicte documentation to show R.1'!i physieian had been notified when R1 refused their medication on 01/11/2025 and 01/18/2025. This is an uncorrected deficiency previously cited on 11/08/2024. Plan/Attestation Statement I hereby certify that I have reviewed this report ano have taken~ o::r'. 1w i)I take active meas~ires to ~orre:t this deficiency. By t~king. this actiomn, Soa i: ( - W Villa ;7199r~be in comphance With this law and/ or regulation on (Date) \(')I . LV J_C.) In addition, I will implement a system to monitor and ·ensure continued compliance with this requirement. ..................... \ls~ ...........................· ..... .................... .. ............ '1-.. \.\... -1015 ... . Administrator (or Representative) Date . STATE OF WASHINGTON DEPARTMENT OF SOCIAL AND HEALTH SERVICES AGING AND LONG-TERM SUPPORT ADMINISTRATION 100 NE. 136th Ave Ste 200, Vallcower, WA g16U Statement of Def1c1enc1es Deen se #. 2143 Comphance Determmatlon #496o6 Plan of Correction San Juan Villa Completion Date You are required to be in compliance at all times with all licensing laws and regulations to maintain your Assisted Living Facility license. The department completed data collection for the unannounced on-site full inspection on 10/29/2024 and 10/30/2024 ot San Juan vma 112 Castellano Way Port Townsend, WA 98368 The following sample was selected for review during the unannounced on-site visit 7 of 32 current residents and O former residents. The department staff that inspected the Assisted Living Facility· Anissa Bearden, Licensor Emily Boniface, Comm.mity Program Nurse Licensor Celeste Vashey, ALF LT C Ucensor From: DSHS, Aging and Long-Term Support Administration 800 NE 136th Ave Ste 200 Vancouver, WA 98684 As a result of the on-site visit(s), the department found that you are not in compliance with the licensing laws and regulations as stated in the cited deficiencies ln the enclosed report. 0 ~4, 12/02/2024 ReZntial Care Services Date I understand that to maintain an Assisted Living Facility license, the facility must be in compliance with all the licensing laws and regulations at all times. . Statement of Deficiencies License# 2143 Compliance De1ermination # 49506 Plan of Correction San Juan Villa Completion Date WAC 388-78A-2950 Water supply. The assisted living facility must: (6) Provide all sinks in resident rooms, toilet rooms and bathrooms, and bathing fixtures used by residents with hot water between 105 F and 120 F at all times; and This requirement was not met as evidenced by: Based on observation, interview, and record review the facility failed to ensure water temperature was maintained between 105 degrees and 120 degrees Fahrenheit (F) in 6 of 6 resident accessible sinks and 4 of 4 sampled sinks inside resident rooms (Resident 4 [R4], Resident 9 [R9], Resident 7 [R7], and Resident 1 [R1]). This failure placed 32 of 32 residents and 30 staff at risk for potential skin burns. Findings included ... Record review of the facility provided document titled, "water temperature log for San Juan Villas", undated, showed "'hot water in all sinks and fixtures used must be between 105-120 Fat all times.
2024-01-01Complaint Investigation1 · Investigations
Plain-language summary
I don't have enough information in the document provided to write an accurate summary. The narrative section is blank, and the outcome section shows only template text without specifying what the complaint alleged or what the investigation found. To write a helpful summary for families, I would need the actual details of the complaint, what was investigated, and what findings resulted.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2143/investigations/2024/R San Juan Villa Complaint 10-23-2023 - EL.pdf”
Full inspector notes
Conclusion / Action: Failed Provider Practice Identified / Citation(s) Written Failed Provider Practice Not Identified / No Citation Written N/A . . .
Family reviews
No reviews yet — be the first to share your experience
No published reviews yet. Use the button above to share your experience.