Washington · Pasco

Tri-Cities Assisted Living.

ALF · Memory Care99 bedsDementia-trained staff(509) 539-1085
DSHS SDCP
Peer rank
Top 53% of Washington memory care
See full peer rank →
Facility · Pasco
A 99-bed ALF · Memory Care with 13 citations on file.
Licensed beds
99
Last inspection
Nov 2025
Last citation
Mar 2026
Operated by
Snapshot

A large home, reviewed on public record.

Peer Comparison

Compared to 43 Washington facilities with a similar number of beds.

ALF memory care · 36-month window. Higher percentile = better performance on inspection record. Source: Washington DSHS · Aging and Disability Services Administration.

Severity rank
7th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
33rd%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month DSHS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · FREE

Tri-Cities Assisted Living has 13 citations on record. Know the moment anything changes.

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The Record

Citation history, plotted month by month.

13 deficiencies on record. Each bar is a month with a citation.

Peer median 6 · dashed
Last citation: MAR 2026. Compared against peer median (dashed).
peer median
MAR 2026
Aug 2024as of Jul 2026

Finding distribution

13 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G9
H
I
Sev 2
D1
E
F
Sev 1
A3
B
C
Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Tri-Cities Assisted Living's record and state requirements.

01 /

The facility holds a DSHS Specialized Dementia Care contract — can you provide a copy of your written dementia care program and explain how it differs from the general assisted living services you offer?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

DSHS records show 7 complaints were filed during the inspection period on file — were any of those complaints substantiated, and what corrective actions did the facility document in response?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

The most recent inspection was conducted on November 1, 2025, and 10 deficiencies were cited across 9 reports — can you walk us through the corrective action plans you submitted to DSHS for those deficiencies and confirm which ones have been closed?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

Full Inspection Record

Every inspection visit, verbatim.

8 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

8
reports on file
13
total deficiencies
2026-03-01
Complaint Investigation
1 finding

Plain-language summary

I don't have enough information in the provided document to write an accurate summary. The inspection type and outcome fields indicate this was a complaint investigation, but the narrative section is blank or contains only template text without any findings, allegations, or conclusions about what was actually investigated. To provide a useful summary for families, I would need details about what the complaint alleged, what the facility was inspected for, and what the investigator found.

WAC §WAC 388-78A-2040(1)(2)
Verbatim citation text · WAC §WAC 388-78A-2040(1)(2)

The facility failed their initial Fire Marshal inspection and their first follow-up Fire Marshal reinspection.

Read raw inspector notes

WAC 388-78A-2040(1)(2): The facility failed their initial Fire Marshal inspection and their first follow-up Fire Marshal reinspection.

2025-11-01
Annual Compliance Visit
No findings
2025-06-01
Complaint Investigation
Type A · 1 finding

Plain-language summary

A complaint investigation found that the facility failed to correct fire safety violations identified in a December 2024 inspection, including resident room doors that would not close and latch, missing fire sprinkler parts, smoke alarms over 10 years old, a missing heat detector cover, and no documentation of annual emergency generator service. During a follow-up inspection on March 17, 2025, these same deficiencies remained uncorrected. The administrator acknowledged the violations in an April 2025 interview and submitted a plan to correct them.

Type AWAC §WAC 388-78A-2040
Verbatim citation text · WAC §WAC 388-78A-2040

The facility failed to maintain compliance with the Washington State Patrol Fire Protection Bureau. Multiple fire code violations were found during reinspection on 03/17/2025, including: resident room door failed to close and latch, fire sprinkler escutcheon ring was missing, single station smoke alarms greater than 10 years old were observed, heat detector was missing its cover, and annual service documentation for the emergency generator could not be provided. These violations placed residents, staff, and visitors at risk of harm in the event of a fire.

Read raw inspector notes

WAC 388-78A-2040: The facility failed to maintain compliance with the Washington State Patrol Fire Protection Bureau. Multiple fire code violations were found during reinspection on 03/17/2025, including: resident room door failed to close and latch, fire sprinkler escutcheon ring was missing, single station smoke alarms greater than 10 years old were observed, heat detector was missing its cover, and annual service documentation for the emergency generator could not be provided. These violations placed residents, staff, and visitors at risk of harm in the event of a fire.

2025-03-01
Complaint Investigation
Type A · 4 findings

Plain-language summary

A complaint investigation at Tri-Cities Assisted Living (License #2549) conducted from November 2024 through January 2025 found that staff refused to assist a resident with daily care activities because of miscommunication about the resident's needs, and that staff failed to administer a physician-ordered increase in medication dosage as documented in medical records. The facility was cited for these failed practices under state regulations governing resident care and medication services; the investigation found no violation regarding phone accessibility or missing resident items.

Type AWAC §WAC 388-78a-2160
Verbatim citation text · WAC §WAC 388-78a-2160

Call light response times exceeded fifteen minutes for resident requiring assistance with toileting and mobility. Staff failed to provide timely response to resident's needs.

Type AWAC §WAC 388-78a-2600
Verbatim citation text · WAC §WAC 388-78a-2600

Facility failed to monitor blood pressure for resident with multiple high blood pressure readings, emergency room visits for hypertension, and three new blood pressure medications prescribed. This failure endangered resident health and safety.

Type AWAC §WAC 388-78a-2210
Verbatim citation text · WAC §WAC 388-78a-2210

Facility failed to administer new medication dosage increase per physician's orders. Staff were aware of dosage changes but did not implement them, as evidenced by Medication Administration Records not showing new dosage.

Type AWAC §WAC 388-76A-2660
Verbatim citation text · WAC §WAC 388-76A-2660

Facility failed to ensure residents were treated with respect and dignity by providing inconsistent and untimely staff responses to resident requests for assistance, contributing to degraded care and services for residents.

Read raw inspector notes

WAC 388-78a-2160: Call light response times exceeded fifteen minutes for resident requiring assistance with toileting and mobility. Staff failed to provide timely response to resident's needs. WAC 388-78a-2160: Staff refused to assist resident with Activities of Daily Living despite resident requiring assistance. Staff were instructed by other staff that the resident needed to do things on their own, representing failure in communicating and meeting resident care needs. WAC 388-78a-2600: Facility failed to monitor blood pressure for resident with multiple high blood pressure readings, emergency room visits for hypertension, and three new blood pressure medications prescribed. This failure endangered resident health and safety. WAC 388-78a-2160: Staff refused to assist named resident with Activities of Daily Living despite resident requiring assistance. Staff were instructed not to assist with cares, representing failure in communicating resident needs and following Negotiated Service Agreement. WAC 388-78a-2210: Facility failed to administer new medication dosage increase per physician's orders. Staff were aware of dosage changes but did not implement them, as evidenced by Medication Administration Records not showing new dosage. WAC 388-76A-2660: Facility failed to ensure residents were treated with respect and dignity by providing inconsistent and untimely staff responses to resident requests for assistance, contributing to degraded care and services for residents.

2024-09-01
Complaint Investigation
2 findings

Plain-language summary

A complaint investigation at Tri-Cities Assisted Living from July 16–31, 2024 found that the facility failed to follow its own fall response procedures after a resident fell and was injured, including failing to summon immediate assistance and notify the responsible party on the day of the fall; the resident was hospitalized the next day. A deficiency was cited under Washington Administrative Code 388-78A-2600 for this failed provider practice.

WAC §WAC 388-78a-2371
Verbatim citation text · WAC §WAC 388-78a-2371

The facility failed to thoroughly investigate how a resident's multiple bruises occurred and failed to implement preventative measures to protect the resident. Staff were not adequately aware of the extent of bruising on the resident.

WAC §WAC 388-78A-2600
Verbatim citation text · WAC §WAC 388-78A-2600

The facility failed to follow its policies and procedures when responding to a resident's fall, including failure to summon immediate assistance and failure to notify the responsible party on the day of the fall.

Read raw inspector notes

WAC 388-78a-2371: The facility failed to thoroughly investigate how a resident's multiple bruises occurred and failed to implement preventative measures to protect the resident. Staff were not adequately aware of the extent of bruising on the resident. WAC 388-78A-2600: The facility failed to follow its policies and procedures when responding to a resident's fall, including failure to summon immediate assistance and failure to notify the responsible party on the day of the fall.

2024-02-01
Complaint Investigation
No findings
2023-11-01
Annual Compliance Visit
Type A · 4 findings

Plain-language summary

During an unannounced inspection and complaint investigations of Tri-Cities Assisted Living between August and September 2023, the facility was found to have failed to properly report and investigate allegations of abuse, including one case involving a resident with bruises and genital redness, in violation of Washington state regulations. The facility staff believed abuse had occurred in at least one incident but failed to report it and conduct a thorough investigation as required. Deficiency citations were issued, and a plan of correction was required.

Type AWAC §WAC 388-78A-2640
Verbatim citation text · WAC §WAC 388-78A-2640

The facility failed to report falls and incidents as required. Record review showed that sampled residents' falls were not thoroughly documented and reported to appropriate parties.

Type AWAC §WAC 388-78A-2371
Verbatim citation text · WAC §WAC 388-78A-2371

The facility failed to thoroughly investigate falls for sampled residents. Incidents were not adequately documented or investigated according to regulatory requirements.

Type AWAC §WAC 388-78A-2630
Verbatim citation text · WAC §WAC 388-78A-2630

The facility failed to report an allegation of abuse between a staff member and resident. The facility did not properly report the allegation as required by regulation.

Type AWAC §WAC 388-78A-2290
Verbatim citation text · WAC §WAC 388-78A-2290

The facility failed to develop complete Negotiated Service Agreements for three residents that included necessary services such as wound care, ability to leave unescorted, and accurate evacuation information for residents with assessed needs.

Read raw inspector notes

WAC 388-78A-2640: The facility failed to report falls and incidents as required. Record review showed that sampled residents' falls were not thoroughly documented and reported to appropriate parties. WAC 388-78A-2371: The facility failed to thoroughly investigate falls for sampled residents. Incidents were not adequately documented or investigated according to regulatory requirements. WAC 388-78A-2630: The facility failed to report an allegation of abuse between a staff member and resident. The facility did not properly report the allegation as required by regulation. WAC 388-78A-2640: The facility failed to report an incident involving bruising on a resident believed to be caused by abuse. The facility did not make required reports regarding the suspected abuse incident. WAC 388-78A-2371: The facility failed to thoroughly investigate an incident of bruising on a resident. The investigation was not conducted with the required thoroughness and documentation. WAC 388-78A-2290: The facility failed to develop complete Negotiated Service Agreements for three residents that included necessary services such as wound care, ability to leave unescorted, and accurate evacuation information for residents with assessed needs.

2023-08-01
Complaint Investigation
Type B · 1 finding

Plain-language summary

A complaint investigation of Tri-Cities Assisted Living in Pasco conducted on July 27, 2023 found deficiencies in resident unit requirements, including that some residents shared one-bedroom apartments with another resident and had access to bathrooms that did not meet privacy and dignity standards. The facility was cited for failing to ensure that resident bedrooms met necessary space and amenities requirements under Washington licensing regulations. A plan of correction was required to bring the facility into compliance.

Type BWAC §WAC 388-78A-3010
Verbatim citation text · WAC §WAC 388-78A-3010

The assisted living facility failed to ensure that each resident's bedroom accommodation met necessary space and amenities requirements. Specifically, residents were observed living in common areas of apartments where access to bathrooms required passing through other resident spaces, compromising resident dignity and privacy, and rooms did not meet standards for designated sleeping rooms.

Read raw inspector notes

WAC 388-78A-3010: The assisted living facility failed to ensure that each resident's bedroom accommodation met necessary space and amenities requirements. Specifically, residents were observed living in common areas of apartments where access to bathrooms required passing through other resident spaces, compromising resident dignity and privacy, and rooms did not meet standards for designated sleeping rooms.

1 older inspection from 2023 are not shown above.

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