Willow Grove.
Willow Grove is Ranked in the bottom 1% on citation severity among Washington peers with 8 DSHS citations on record; last inspected Dec 2025.
A medium home, reviewed on public record.
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Compared to 21 Washington facilities with a similar number of beds.
ALF · 36-month window. Higher percentile = better performance on inspection record. Source: Washington DSHS · Aging and Disability Services Administration.
among peers to rank.
Rankings based on 36-month DSHS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
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Willow Grove has 8 citations on record. Know the moment anything changes.
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Citation history, plotted month by month.
8 deficiencies on record. Each bar is a month with a citation.
Finding distribution
8 total · 36 monthsScope × Severity (CMS A–L)
Every inspection visit, verbatim.
5 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-12-01Annual Compliance VisitType A · 3 findings
Plain-language summary
A routine inspection was conducted in December 2025. The report does not specify deficiencies or violations found during the inspection.
“The facility failed to coordinate health care services for one resident, resulting in missed appointments with an epilepsy center for seizure follow-up treatment. Due to the missed appointments on 11/12/2024 and 06/27/2025, the epilepsy center discontinued care for the resident.”
“The facility failed to obtain medications in a timely manner for one resident, resulting in 16 missed doses of memantine and missed trospium and Ensure shake supplements. Staff documented 'HOLD' on the medication administration record without proper follow-up with the pharmacy.”
“The facility failed to update the negotiated service agreement for two residents to include documented skin integrity monitoring and insulin injection care despite physician orders and diagnoses requiring these services.”
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WAC 388-78A-2350: The facility failed to coordinate health care services for one resident, resulting in missed appointments with an epilepsy center for seizure follow-up treatment. Due to the missed appointments on 11/12/2024 and 06/27/2025, the epilepsy center discontinued care for the resident. WAC 388-78A-2240: The facility failed to obtain medications in a timely manner for one resident, resulting in 16 missed doses of memantine and missed trospium and Ensure shake supplements. Staff documented 'HOLD' on the medication administration record without proper follow-up with the pharmacy. WAC 388-78A-2140: The facility failed to update the negotiated service agreement for two residents to include documented skin integrity monitoring and insulin injection care despite physician orders and diagnoses requiring these services.
2025-06-01Complaint Investigation1 finding
Plain-language summary
A complaint investigation was conducted in June 2025, but the narrative does not contain sufficient information about what was alleged or what was found. To provide families with a meaningful summary, the complete details of the complaint and the investigation outcome would be needed.
“Staff completed nurse delegated tasks that were not supervised by a registered nurse delegator. Facility provided education and implemented corrective plan during the department's visit.”
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WAC 388-78A-2320(1)(a)(b): Staff completed nurse delegated tasks that were not supervised by a registered nurse delegator. Facility provided education and implemented corrective plan during the department's visit.
2024-06-01Annual Compliance VisitType B · 1 finding
Plain-language summary
A routine inspection was conducted in June 2024. The report does not specify deficiencies cited or violations found during the visit. Families should contact the facility or request the full inspection report from Washington DSHS for detailed findings.
“The facility failed to monitor fluid and dietary restrictions for one sampled resident (Resident 2) and failed to monitor chronic skin conditions for two sampled residents (Residents 1 and 4). Care staff did not consistently document or monitor the resident's complete fluid intake despite documented restrictions of 1500 mL daily.”
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WAC 388-78A-2120: The facility failed to monitor fluid and dietary restrictions for one sampled resident (Resident 2) and failed to monitor chronic skin conditions for two sampled residents (Residents 1 and 4). Care staff did not consistently document or monitor the resident's complete fluid intake despite documented restrictions of 1500 mL daily.
2024-02-01Annual Compliance VisitType A · 1 finding
Plain-language summary
A routine inspection was conducted in February 2024. The report does not indicate any deficiencies or violations were cited during this inspection.
“The facility failed to allow a resident access to snacks they had purchased, violating their right to retain personal property. Staff restricted access to the resident's personal snacks stored in the medication room based on concerns about sugar content and the resident's behavior, without documented physician or counselor orders to do so.”
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WAC 388-78A-2660(1)(2)(4)(6): The facility failed to allow a resident access to snacks they had purchased, violating their right to retain personal property. Staff restricted access to the resident's personal snacks stored in the medication room based on concerns about sugar content and the resident's behavior, without documented physician or counselor orders to do so.
2023-12-01Complaint Investigation2 findings
Plain-language summary
I don't have enough detail from the source material to write an accurate summary. The document indicates a complaint investigation occurred in December 2023, but the outcome and findings are not provided in the text you've shared. To summarize this inspection fairly for families, I would need the actual investigation findings—whether the complaint was substantiated, what violation (if any) was cited, and what the facility's response was.
“Facility staff restrained a resident during episodes of aggression without proper authorization or documentation. The resident had a recurrent medical condition causing confusion and behavioral changes, and staff used physical restraint on at least one occasion and documented restraint on another without following proper policies and procedures.”
“The facility failed to identify and document necessary care and services in the resident's care plan despite assessments showing the resident had a medical condition that could cause behavioral disturbances and aggression. The facility also failed to implement behavioral interventions for staff to utilize.”
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WAC 388-78A-2600: Facility staff restrained a resident during episodes of aggression without proper authorization or documentation. The resident had a recurrent medical condition causing confusion and behavioral changes, and staff used physical restraint on at least one occasion and documented restraint on another without following proper policies and procedures. WAC 388-78A-2140: The facility failed to identify and document necessary care and services in the resident's care plan despite assessments showing the resident had a medical condition that could cause behavioral disturbances and aggression. The facility also failed to implement behavioral interventions for staff to utilize.
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