Utah · Riverton

The Lodge at Riverton.

The Lodge at Riverton is Ranked in the bottom 6% of Utah memory care with 47 DLBC citations on record; last inspected Feb 2026.

Care Facility53 licensed beds · largeDementia-trained staff
12416 South 3600 West · Riverton, UT 84065
The Lodge at Riverton
The Lodge at Riverton — photo 2
The Lodge at Riverton — photo 3
The Lodge at Riverton — photo 4
© Google · The Lodge at Riverton Assisted Living
Facility · Riverton
A 53-bed Care Facility with 47 citations on file — most recent Feb 2026. Ranks in the bottom 10th percentile among state peers.
Last inspection · Feb 2026 (complaint) · citedSource · DLBC
Licensed beds
53
Memory care
✓ Yes
Last inspection
Nov 2025
Last citation
Feb 2026
Operated by
Snapshot

A large home, reviewed on public record.

Peer Comparison

Compared to 29 Utah facilities with a similar number of beds.

Care · 36-month window. Higher percentile = better performance on inspection record. Source: Utah Dept. of Health & Human Services · Division of Licensing and Background Checks.

Severity rank
11th
Weighted citations per bed.
peer median
0
100
Repeat rank
0th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
7th
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · BETA

The Lodge at Riverton has 47 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

Full Inspection Record

Every DLBC visit, verbatim.

16 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

16
reports on file
47
total deficiencies
2026-02-04
Complaint Investigation
Moderate · 1 finding

Plain-language summary

During a routine inspection, the facility was found to not be giving residents their medications according to their prescriptions—a problem affecting at least 4 residents whose medication records were reviewed. This same violation has been cited repeatedly over more than a year, with noncompliance documented on at least 10 previous inspection dates between June 2024 and September 2025. The facility remains out of compliance with medication administration requirements under Utah licensing rules.

ModerateR432-270-18(7)(a)-(f)Repeat
Verbatim citation text · R432-270-18(7)(a)-(f)

The licensee was out of compliance with R432-270-18(7)(d) by not ensuring medications were administered according to the prescribing order. During the inspection, a review of the electronic medication administration records for 4 residents indicated that multiple medications were not administered according to the prescribing orders. This is a repeat non-compliance as noted on inspections dated June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, March 27, 2025, July 7, 2025, and September 11, 2025.

Read raw inspector notes

[R432-270-18(7)(a)-(f)] The licensee was out of compliance with R432-270-18(7)(d) by not ensuring medications were administered according to the prescribing order. During the inspection, a review of the electronic medication administration records for 4 residents indicated that multiple medications were not administered according to the prescribing orders. This is a repeat non-compliance as noted on inspections dated June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, March 27, 2025, July 7, 2025, and September 11, 2025.

2025-11-04
Annual Compliance Visit
No findings
2025-10-21
Annual Compliance Visit
No findings
2025-10-14
Annual Compliance Visit
No findings
2025-09-29
Annual Compliance Visit
Serious · 1 finding

Plain-language summary

During this annual inspection, the facility was found to be out of compliance with the rule requiring protection of residents from exploitation of their property, funds, or labor. One resident was not protected from exploitation during the period reviewed. The facility must take corrective action to ensure all residents' funds and resources are safeguarded and used only for their benefit.

SeriousR380-80-4(1)
Verbatim citation text · R380-80-4(1)

The Licensee was out of compliance with R380-80-4(1) by not protecting each client from exploitation. Exploitation is defined in R380-80 as "the use of client's property, labor or resources without the client's consent or in manner that is contrary to the client's best interest, or for the gain of some person other than the client, including spending a client's funds for the benefit of another". During the inspection 1 resident was not protected from exploitation.

Read raw inspector notes

[R380-80-4(1)] The Licensee was out of compliance with R380-80-4(1) by not protecting each client from exploitation. Exploitation is defined in R380-80 as "the use of client's property, labor or resources without the client's consent or in manner that is contrary to the client's best interest, or for the gain of some person other than the client, including spending a client's funds for the benefit of another". During the inspection 1 resident was not protected from exploitation.

2025-09-11
Annual Compliance Visit
Moderate · 4 findings

Plain-language summary

During this annual inspection, the facility was found out of compliance with medication administration and documentation requirements on multiple counts: three residents did not receive medications as prescribed, medication errors were not reported in incident reports, and the licensed healthcare professional was not notified of the errors, all of which are repeat violations dating back to June 2024. The facility was also cited for inadequate resident service plans that lacked required written descriptions of services, frequency, and assigned providers, another repeat violation. These findings represent ongoing noncompliance across medication management and care planning over an extended period.

ModerateR432-270-18(15)Repeat
Verbatim citation text · R432-270-18(15)

The Licensee was out of compliance with R432-270-18(15) by not ensuring that medication error incident reports were completed if a medication error occurred or was identified. During the inspection, 3 residents did not receive their medications as prescribed and there was no medication error incident report completed for the errors. This is a repeat non-compliance as noted on June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, and March 27, 2025, and July 7, 2025.

ModerateR432-270-18(14)Repeat
Verbatim citation text · R432-270-18(14)

The Licensee was out of compliance with R432-270-18(14) by not ensuring that the licensed health care professional was notified when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and the licensed healthcare professional was not notified. This is a repeat non-compliance as noted on June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, and March 27, 2025, and July 7, 2025.

ModerateR432-270-18(7)(a)-(f)Repeat
Verbatim citation text · R432-270-18(7)(a)-(f)

The licensee was out of compliance with R432-270-18(7)(d) by not ensuring medications were administered according to the prescribing order. During the inspection, the electronic medical administration record for 3 residents was reviewed. This is a repeat non-compliance as noted on June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, March 27, 2025, and July 7, 2025.

StandardR432-270-13(3)(a)-(d)Repeat
Verbatim citation text · R432-270-13(3)(a)-(d)

The Licensee was out of compliance with R432-270-13(3)(a)(c) and (d) by not ensuring that a resident’s service plan included a written description of the services to be provided, how the services were to be provided, the frequency of services, and who would provide the services. This is a repeat non-compliance as noted on July 7, 2025, August 13, 2025 and September 2, 2025.

Read raw inspector notes

[R432-270-18(15)] The Licensee was out of compliance with R432-270-18(15) by not ensuring that medication error incident reports were completed if a medication error occurred or was identified. During the inspection, 3 residents did not receive their medications as prescribed and there was no medication error incident report completed for the errors. This is a repeat non-compliance as noted on June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, and March 27, 2025, and July 7, 2025. [R432-270-18(14)] The Licensee was out of compliance with R432-270-18(14) by not ensuring that the licensed health care professional was notified when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and the licensed healthcare professional was not notified. This is a repeat non-compliance as noted on June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, and March 27, 2025, and July 7, 2025. [R432-270-18(7)(a)-(f)] The licensee was out of compliance with R432-270-18(7)(d) by not ensuring medications were administered according to the prescribing order. During the inspection, the electronic medical administration record for 3 residents was reviewed. This is a repeat non-compliance as noted on June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, March 27, 2025, and July 7, 2025. [R432-270-13(3)(a)-(d)] The Licensee was out of compliance with R432-270-13(3)(a)(c) and (d) by not ensuring that a resident’s service plan included a written description of the services to be provided, how the services were to be provided, the frequency of services, and who would provide the services. This is a repeat non-compliance as noted on July 7, 2025, August 13, 2025 and September 2, 2025.

2025-09-02
Complaint Investigation
Standard · 5 findings

Plain-language summary

This routine inspection found multiple ongoing noncompliance issues at the facility. The licensor identified deficiencies in employee core competency training documentation, incomplete incident reports lacking corrective actions, unsafe facility conditions including unsecured oxygen tanks and damaged fixtures, inadequate resident service plans, and an inaccurate resident assessment; most of these violations had been previously cited in July and August 2025. The facility was not in compliance with state regulations across several operational and safety areas.

StandardR432-270-8(8)(a)-(b)Repeat
Verbatim citation text · R432-270-8(8)(a)-(b)

The Licensee was out of compliance with R432-270- 8(8)(b)(ii) by not ensuring each employee’s orientation included an OL-approved core competency training. During the inspection, the licensor reviewed two employee’s files that did not have documentation of the employees completing core competency training. <br/><br/>Non compliance was previously cited on July 15,2024, July 7, 2025 and August 13, 2025

StandardR432-270-7(1)(a)-(n)
Verbatim citation text · R432-270-7(1)(a)-(n)

The Licensee was out of compliance with R432-270-7(1)(l) by not ensuring the administrator fulfilled all their duties. During the inspection, the licensor requested and reviewed incident reports from August 14, 2025 to the present. The incident reports did not include appropriate corrective actions. <br/><br/>Non compliance was previously cited on July 7, 2025 and August 13, 2025.

StandardR432-270-24(1)
Verbatim citation text · R432-270-24(1)

The licensee was out of compliance with R432-270-24(1), by not ensuring maintenance was conducted to ensure that facility spaces were safe, clean, in good repair and in compliance with Rule 432-6. During the inspection, the licensor completed an environmental tour of the facility and observed unsecured oxygen tanks in resident rooms, a missing shower handle, and soiled carpet.<br/><br/>Non compliance was previously cited on July 7 and August 13, 2025.

StandardR432-270-13(3)(a)-(d)
Verbatim citation text · R432-270-13(3)(a)-(d)

The licensee was out of compliance with R432-270-13(3)(a-d) by not ensuring that a resident’s service plan included a written description of the services to be provided, how services are provided, frequency of services and who will provide the services. <br/><br/>Non compliance was previously cited on July 7 and August 13, 2025.

StandardR432-270-12(3)(a)-(b)
Verbatim citation text · R432-270-12(3)(a)-(b)

The licensee was out of compliance with R432-270-12(3)(a) by not ensuring that the resident assessment accurately reflected the resident’s status when assessed. During the inspection the licensor reviewed one assessment that did not accurately reflect the resident’s status at the time of assessment.<br/><br/>Non compliance was previously cited on July 7 and August 13, 2025.

Read raw inspector notes

[R432-270-8(8)(a)-(b)] The Licensee was out of compliance with R432-270- 8(8)(b)(ii) by not ensuring each employee’s orientation included an OL-approved core competency training. During the inspection, the licensor reviewed two employee’s files that did not have documentation of the employees completing core competency training. <br/><br/>Non compliance was previously cited on July 15,2024, July 7, 2025 and August 13, 2025 [R432-270-7(1)(a)-(n)] The Licensee was out of compliance with R432-270-7(1)(l) by not ensuring the administrator fulfilled all their duties. During the inspection, the licensor requested and reviewed incident reports from August 14, 2025 to the present. The incident reports did not include appropriate corrective actions. <br/><br/>Non compliance was previously cited on July 7, 2025 and August 13, 2025. [R432-270-24(1)] The licensee was out of compliance with R432-270-24(1), by not ensuring maintenance was conducted to ensure that facility spaces were safe, clean, in good repair and in compliance with Rule 432-6. During the inspection, the licensor completed an environmental tour of the facility and observed unsecured oxygen tanks in resident rooms, a missing shower handle, and soiled carpet.<br/><br/>Non compliance was previously cited on July 7 and August 13, 2025. [R432-270-13(3)(a)-(d)] The licensee was out of compliance with R432-270-13(3)(a-d) by not ensuring that a resident’s service plan included a written description of the services to be provided, how services are provided, frequency of services and who will provide the services. <br/><br/>Non compliance was previously cited on July 7 and August 13, 2025. [R432-270-12(3)(a)-(b)] The licensee was out of compliance with R432-270-12(3)(a) by not ensuring that the resident assessment accurately reflected the resident’s status when assessed. During the inspection the licensor reviewed one assessment that did not accurately reflect the resident’s status at the time of assessment.<br/><br/>Non compliance was previously cited on July 7 and August 13, 2025.

2025-08-13
Annual Compliance Visit
Standard · 10 findings

Plain-language summary

This annual inspection found noncompliance in ten areas, all of which had been cited previously on July 7, 2025. The facility failed to maintain proper admission paperwork and agreements for residents, did not ensure staff completed required orientation training, did not provide residents with written legal rights information upon admission, had unsecured oxygen tanks in resident rooms, lacked current pet vaccination records, and did not have documentation of required fire and disaster drills or appropriate corrective actions in incident reports. These violations remained uncorrected from the prior inspection.

StandardR432-270-7(1)(a)-(n)
Verbatim citation text · R432-270-7(1)(a)-(n)

The Licensee was out of compliance with R432-270-7(1)(l) by not ensuring the administrator fulfilled all their duties. During the inspection, the licensor requested and reviewed incident reports from August 1, 2025 to the present. The incident reports did not include appropriate corrective actions. Non compliance was previously cited on July 7, 2025.

StandardR432-270-15(2)(a)-(b)
Verbatim citation text · R432-270-15(2)(a)-(b)

The Licensee was out of compliance with R432-270-15(2) by not ensuring that each resident admitted to a secure unit had an admission agreement that indicated placement in the secure unit. During the inspection, 3 residents' admission paperwork was reviewed and they did not have a secure unit agreement or wander risk agreement in their files. Non compliance was previously cited on July 7, 2025.

StandardR432-270-13(3)(a)-(d)
Verbatim citation text · R432-270-13(3)(a)-(d)

The Licensee was out of compliance with R432-270-13(3)(d) by not ensuring that service plans included a written description of who would provide the services to the resident. During the inspection, 3 resident's service plans were reviewed and they did not include who would provide the services to the resident. Non compliance was previously cited on July 7, 2025.

StandardR432-270-10(8)(a)-(b)
Verbatim citation text · R432-270-10(8)(a)-(b)

The Licensee was out of compliance with R432-270-10(8)(a-b) by not ensuring that the prospective resident or the prospective resident's responsible person signed a written admission agreement before admission. During the inspection, 2 residents' files were reviewed and they did not have signed admission agreements. Non compliance was previously cited on July 7, 2025.

StandardR432-270-9(2)(a)-(b)
Verbatim citation text · R432-270-9(2)(a)-(b)

The Licensee was out of compliance with 9(2)(a-b) by not ensuring that the administrator or designee gave each resident a written description of the resident's legal rights upon admission that included the following: a description of the manner of protecting personal funds and a statement that the resident may file a complaint with the state-long term care ombudsman and any other advocacy group concerning resident abuse, neglect, and misappropriation of resident property in the facility. During the inspection, the admission paperwork for 3 residents was reviewed that did not receive a copy of their written legal rights which included all of the aforementioned information. Non compliance was previously cited on July 7, 2025.

StandardR432-270-27(6)
Verbatim citation text · R432-270-27(6)

The Licensee was out of compliance with R432-270-27(6) by not ensuring pets kept at the facility had current vaccinations. During the inspection, the licensor requested the current vaccination records for 3 dogs and 1 cat kept at the facility. They were not provided. Non compliance was previously cited on July 7, 2025.

StandardR432-270-25(8)(a)-(b)
Verbatim citation text · R432-270-25(8)(a)-(b)

The Licensee was out of compliance with R432-270-25(8)(a)(b)(i) and (ii) by not ensuring staff and residents received instruction and training in emergency procedures. During the inspection, the 2025 fire and disaster drills were requested and not provided. Non compliance was previously cited on July 7, 2025.

StandardR432-270-24(1)
Verbatim citation text · R432-270-24(1)

The Licensee was out of compliance with R43-270-24(1) by not ensuring that facility equipment and grounds were safe and in compliance with Rule R432-6. During the inspection, an environmental tour of the facility was conducted. Oxygen tanks were unsecured in 3 resident rooms. Non compliance was previously cited on July 7, 2025.

StandardR432-270-8(8)(a)-(b)
Verbatim citation text · R432-270-8(8)(a)-(b)

The Licensee was out of compliance with R432-270-8(8)(b)(i)(ii)(iii)(iv)(v) and (vi) by not ensuring that employees completed orientation. During the inspection, a sample of employee files were reviewed and 2 employees were not oriented and trained on their job description; ethics, confidentiality, residents' rights; the fire and disaster plan; policies and procedures; the reporting responsibility for abuse, neglect and exploitation; and a department-approved core competency training. Non compliance was previously cited on July 7, 2025 and July 15,2024.

StandardR432-270-9(3)
Verbatim citation text · R432-270-9(3)

The Licensee was out of compliance with R432-270-9(3) by not ensuring that residents received all required paperwork upon admission. During the inspection, 3 resident's admission paperwork was reviewed. The resident or their responsible person were not notified, at the time of admission, in writing and in language and manner that the resident or the residents responsible person could understand, of the residents rights and rules governing resident conduct and responsibilities during the stay at the facility. Non compliance was previously cited on July 7, 2025.

Read raw inspector notes

[R432-270-7(1)(a)-(n)] The Licensee was out of compliance with R432-270-7(1)(l) by not ensuring the administrator fulfilled all their duties. During the inspection, the licensor requested and reviewed incident reports from August 1, 2025 to the present. The incident reports did not include appropriate corrective actions. Non compliance was previously cited on July 7, 2025. [R432-270-15(2)(a)-(b)] The Licensee was out of compliance with R432-270-15(2) by not ensuring that each resident admitted to a secure unit had an admission agreement that indicated placement in the secure unit. During the inspection, 3 residents' admission paperwork was reviewed and they did not have a secure unit agreement or wander risk agreement in their files. Non compliance was previously cited on July 7, 2025. [R432-270-13(3)(a)-(d)] The Licensee was out of compliance with R432-270-13(3)(d) by not ensuring that service plans included a written description of who would provide the services to the resident. During the inspection, 3 resident's service plans were reviewed and they did not include who would provide the services to the resident. Non compliance was previously cited on July 7, 2025. [R432-270-10(8)(a)-(b)] The Licensee was out of compliance with R432-270-10(8)(a-b) by not ensuring that the prospective resident or the prospective resident's responsible person signed a written admission agreement before admission. During the inspection, 2 residents' files were reviewed and they did not have signed admission agreements. Non compliance was previously cited on July 7, 2025. [R432-270-9(2)(a)-(b)] The Licensee was out of compliance with 9(2)(a-b) by not ensuring that the administrator or designee gave each resident a written description of the resident's legal rights upon admission that included the following: a description of the manner of protecting personal funds and a statement that the resident may file a complaint with the state-long term care ombudsman and any other advocacy group concerning resident abuse, neglect, and misappropriation of resident property in the facility. During the inspection, the admission paperwork for 3 residents was reviewed that did not receive a copy of their written legal rights which included all of the aforementioned information. Non compliance was previously cited on July 7, 2025. [R432-270-27(6)] The Licensee was out of compliance with R432-270-27(6) by not ensuring pets kept at the facility had current vaccinations. During the inspection, the licensor requested the current vaccination records for 3 dogs and 1 cat kept at the facility. They were not provided. Non compliance was previously cited on July 7, 2025. [R432-270-25(8)(a)-(b)] The Licensee was out of compliance with R432-270-25(8)(a)(b)(i) and (ii) by not ensuring staff and residents received instruction and training in emergency procedures. During the inspection, the 2025 fire and disaster drills were requested and not provided. Non compliance was previously cited on July 7, 2025. [R432-270-24(1)] The Licensee was out of compliance with R43-270-24(1) by not ensuring that facility equipment and grounds were safe and in compliance with Rule R432-6. During the inspection, an environmental tour of the facility was conducted. Oxygen tanks were unsecured in 3 resident rooms. Non compliance was previously cited on July 7, 2025. [R432-270-8(8)(a)-(b)] The Licensee was out of compliance with R432-270-8(8)(b)(i)(ii)(iii)(iv)(v) and (vi) by not ensuring that employees completed orientation. During the inspection, a sample of employee files were reviewed and 2 employees were not oriented and trained on their job description; ethics, confidentiality, residents' rights; the fire and disaster plan; policies and procedures; the reporting responsibility for abuse, neglect and exploitation; and a department-approved core competency training. Non compliance was previously cited on July 7, 2025 and July 15,2024. [R432-270-9(3)] The Licensee was out of compliance with R432-270-9(3) by not ensuring that residents received all required paperwork upon admission. During the inspection, 3 resident's admission paperwork was reviewed. The resident or their responsible person were not notified, at the time of admission, in writing and in language and manner that the resident or the residents responsible person could understand, of the residents rights and rules governing resident conduct and responsibilities during the stay at the facility. Non compliance was previously cited on July 7, 2025.

2025-07-07
Annual Compliance Visit
Standard · 6 findings

Plain-language summary

During this annual inspection, the facility was found out of compliance with multiple regulations concerning employee training, medication management, and resident safety. Six employees had not completed required orientation and training on job duties, ethics, residents' rights, and abuse reporting; two residents did not receive medications as prescribed with no incident reports filed; 23 medication errors were not reported to the licensed health care professional; four medication administration technicians were not properly delegated by the current health care professional and medications were not given according to prescribing orders for two residents; and a hospice patient with significant evacuation needs did not have an emergency evacuation plan on file. Many of these noncompliances were repeat violations documented multiple times since June 2024.

StandardR432-270-9(7)(a)-(f)
Verbatim citation text · R432-270-9(7)(a)-(f)

The Licensee was out of compliance with R432-270-9(7)(a)-(f) by not ensuring that employees completed orientation. During the inspection, a sample of employee files were reviewed and 6 employees were not oriented and trained on their job description; ethics, confidentiality, and residents' rights; the fire and disaster plan; policies and procedures; the reporting responsibility for abuse, neglect and exploitation; and a department-approved core competency training. This is a repeat non-compliance as noted on July 15, 2024.

StandardR432-270-21(1)Repeat
Verbatim citation text · R432-270-21(1)

The Licensee was out of compliance with R432-270-21(1) by not ensuring records were easily accessible to staff and the department. During the inspection, the licensor requested a discharged resident's file and the 2025 fire drill documentation. The documentation was not provided. This is a repeat non-compliance as noted on 6/4/2024, 6/25/2024, 7/29/2024, 8/20/2024, and 9/11/2024

ModerateR432-270-19(15)Repeat
Verbatim citation text · R432-270-19(15)

The Licensee was out of compliance with R432-270-19(15) by not ensuring that medication error incident reports were completed if a medication error occurred or was identified. During the inspection, 2 residents did not receive their medications as prescribed and there was no medication error incident report completed for the errors. This is a repeat non-compliance as noted on June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, and March 27, 2025.

SeriousR432-270-19(14)Repeat
Verbatim citation text · R432-270-19(14)

The Licensee was out of compliance with R432-270-19(14) by not ensuring that the licensed health care professional was notified when medication errors occured. During the inspection, there was no documentation that the licensed health care professional was notified for 23 medication errors. This is a repeat non-compliance as noted on June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, and March 27, 2025.

SeriousR432-270-19(7)(a)-(f)Repeat
Verbatim citation text · R432-270-19(7)(a)-(f)

The Licensee was out of compliance with R432-270-19(7)(b)(d) by not ensuring that facility staff only adminstered medications after delegation by a licensed health care professional under the scope of their practice and by not ensuring medications were administered according to the prescribing order. During the inspection, 4 medication administration technicians files were reviewed and they were not delegated by the facility's current health care professional and medications were not administered according to the prescribing order for 2 residents. This is a repeat non-compliance as noted on June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, and March 27, 2025.

SeriousR432-270-11(10)(a)-(c)
Verbatim citation text · R432-270-11(10)(a)-(c)

The Licensee was out of compliance with R432-270-11(10)(c)(i) by not developing emergency evacuation plans for hospice patient residents, who needed help with evacuation. During the inspection, 1 resident was identified to be receiving hospice services and could not evacuate without significant assistance. Their file was reviewed and the licensee did not have an emergency evacuation plan for this resident.

Read raw inspector notes

[R432-270-9(7)(a)-(f)] The Licensee was out of compliance with R432-270-9(7)(a)-(f) by not ensuring that employees completed orientation. During the inspection, a sample of employee files were reviewed and 6 employees were not oriented and trained on their job description; ethics, confidentiality, and residents' rights; the fire and disaster plan; policies and procedures; the reporting responsibility for abuse, neglect and exploitation; and a department-approved core competency training. This is a repeat non-compliance as noted on July 15, 2024. [R432-270-21(1)] The Licensee was out of compliance with R432-270-21(1) by not ensuring records were easily accessible to staff and the department. During the inspection, the licensor requested a discharged resident's file and the 2025 fire drill documentation. The documentation was not provided. This is a repeat non-compliance as noted on 6/4/2024, 6/25/2024, 7/29/2024, 8/20/2024, and 9/11/2024 [R432-270-19(15)] The Licensee was out of compliance with R432-270-19(15) by not ensuring that medication error incident reports were completed if a medication error occurred or was identified. During the inspection, 2 residents did not receive their medications as prescribed and there was no medication error incident report completed for the errors. This is a repeat non-compliance as noted on June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, and March 27, 2025. [R432-270-19(14)] The Licensee was out of compliance with R432-270-19(14) by not ensuring that the licensed health care professional was notified when medication errors occured. During the inspection, there was no documentation that the licensed health care professional was notified for 23 medication errors. This is a repeat non-compliance as noted on June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, and March 27, 2025. [R432-270-19(7)(a)-(f)] The Licensee was out of compliance with R432-270-19(7)(b)(d) by not ensuring that facility staff only adminstered medications after delegation by a licensed health care professional under the scope of their practice and by not ensuring medications were administered according to the prescribing order. During the inspection, 4 medication administration technicians files were reviewed and they were not delegated by the facility's current health care professional and medications were not administered according to the prescribing order for 2 residents. This is a repeat non-compliance as noted on June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, November 18, 2024, and March 27, 2025. [R432-270-11(10)(a)-(c)] The Licensee was out of compliance with R432-270-11(10)(c)(i) by not developing emergency evacuation plans for hospice patient residents, who needed help with evacuation. During the inspection, 1 resident was identified to be receiving hospice services and could not evacuate without significant assistance. Their file was reviewed and the licensee did not have an emergency evacuation plan for this resident.

2025-03-27
Complaint Investigation
Serious · 4 findings

Plain-language summary

During a routine inspection, the facility was found out of compliance with medication administration and reporting requirements. One resident did not receive prescribed diuretic medication for 10 days, resulting in hospitalization for 3 days due to fluid retention and overload; the facility failed to notify the licensed health care professional of this medication error or complete required incident reports. Additionally, the facility did not report a critical incident involving another resident admitted to the hospital for difficulty breathing within one business day, and these medication-related violations had been cited repeatedly at prior inspections dating back to June 2024.

SeriousR432-270-19(14)
Verbatim citation text · R432-270-19(14)

The Licensee was out of compliance with R432-270-19(14) by not ensuring the licensed health care professional was notified when medication errors occurred. During the inspection, the licensor identified 1 resident who had not received a diuretic medication for 10 days and was subsequently admitted to the hospital for 3 days for fluid retention and overload. The Licensee did not provide evidence that the licensed health care professional was notified when the medication errors occurred.<br/><br/>This noncompliance was previously cited during inspections dated June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, and November 18, 2024.

SeriousR432-270-19(7)(a)-(f)Repeat
Verbatim citation text · R432-270-19(7)(a)-(f)

The Licensee was out of compliance with R432-270-19-7(d) by not ensuring medications were administered according to the prescribing order. During the inspection, 1 resident was identified as not receiving diuretic medication for 10 days and was subsequently admitted to the hospital for 3 days for fluid retention and overload.<br/><br/>This noncompliance was previously cited during inspections dated June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, and November 18, 2024.

ModerateR380-600-7(16)(a)-(d)
Verbatim citation text · R380-600-7(16)(a)-(d)

The Licensee was out of compliance with R380-600-7(16)(a) by not reporting a critical incident to the office within one business day. During the inspection, the licensor identified that 1 resident was admitted to the hospital due to difficulty breathing, and a critical incident report was not submitted to the office.

ModerateR432-270-19(15)Repeat
Verbatim citation text · R432-270-19(15)

The Licensee was out of compliance with R432-270-19(15) by not ensuring medication error incident reports were completed if a medication error occurred or was identified. During the inspection, 1 resident was identified as not receiving medication for approximately 10 days, which subsequently led to their hospitalization. The Licensee did not provide evidence that medication error incident reports were completed for the days of unavailable medication.<br/><br/>This noncompliance was previously during inspections dated June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, and November 18, 2024.

Read raw inspector notes

[R432-270-19(14)] The Licensee was out of compliance with R432-270-19(14) by not ensuring the licensed health care professional was notified when medication errors occurred. During the inspection, the licensor identified 1 resident who had not received a diuretic medication for 10 days and was subsequently admitted to the hospital for 3 days for fluid retention and overload. The Licensee did not provide evidence that the licensed health care professional was notified when the medication errors occurred.<br/><br/>This noncompliance was previously cited during inspections dated June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, and November 18, 2024. [R432-270-19(7)(a)-(f)] The Licensee was out of compliance with R432-270-19-7(d) by not ensuring medications were administered according to the prescribing order. During the inspection, 1 resident was identified as not receiving diuretic medication for 10 days and was subsequently admitted to the hospital for 3 days for fluid retention and overload.<br/><br/>This noncompliance was previously cited during inspections dated June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, and November 18, 2024. [R380-600-7(16)(a)-(d)] The Licensee was out of compliance with R380-600-7(16)(a) by not reporting a critical incident to the office within one business day. During the inspection, the licensor identified that 1 resident was admitted to the hospital due to difficulty breathing, and a critical incident report was not submitted to the office. [R432-270-19(15)] The Licensee was out of compliance with R432-270-19(15) by not ensuring medication error incident reports were completed if a medication error occurred or was identified. During the inspection, 1 resident was identified as not receiving medication for approximately 10 days, which subsequently led to their hospitalization. The Licensee did not provide evidence that medication error incident reports were completed for the days of unavailable medication.<br/><br/>This noncompliance was previously during inspections dated June 4, 2024, June 25, 2024, July 29, 2024, August 20, 2024, September 11, 2024, and November 18, 2024.

2024-12-18
Annual Compliance Visit
No findings
2024-11-18
Complaint Investigation
Standard · 4 findings

Plain-language summary

During this routine inspection, the facility was found out of compliance with medication administration requirements, including two residents not receiving medications as prescribed, failure to complete medication error reports, and failure to notify the licensed healthcare professional when medication errors occurred—all repeat violations previously cited multiple times since June 2024. Additionally, two direct care staff members were observed without identification badges, another repeat violation. These findings indicate ongoing deficiencies in medication management and staff identification practices despite previous citations.

StandardR432-270-19(7)(a)-(f)Repeat
Verbatim citation text · R432-270-19(7)(a)-(f)

The provider was out of compliance with this rule by not ensuring medications were administered according to the prescribing order. During the inspection, 2 residents did not receive their medications as prescribed. <br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024, 08/20/2024 and 9/11/2024

StandardR432-270-19(15)Repeat
Verbatim citation text · R432-270-19(15)

The provider was out of compliance with this rule by not ensuring that medication error incident reports were completed when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and medication error incident reports were not completed.<br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024 and 08/20/2024, and 09/11/2024.

StandardR432-270-19(14)Repeat
Verbatim citation text · R432-270-19(14)

The provider was out of compliance with this rule by not ensuring that the licensed healthcare professional was notified when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and the licensed healthcare professional was not notified.<br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024 and 08/20/2024, and 09/11/2024.

StandardR432-1-4(1)(a)-(b)
Verbatim citation text · R432-1-4(1)(a)-(b)

The provider was out of compliance with this rule by not ensuring that all direct care staff were wearing identification badges. During the inspection, two direct care staff was observed without an identification badge.<br/><br/>This is a repeat noncompliance from 7/15/2024, 7/29/2024 and 08/20/2024, and 09/11/2024.

Read raw inspector notes

[R432-270-19(7)(a)-(f)] The provider was out of compliance with this rule by not ensuring medications were administered according to the prescribing order. During the inspection, 2 residents did not receive their medications as prescribed. <br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024, 08/20/2024 and 9/11/2024 [R432-270-19(15)] The provider was out of compliance with this rule by not ensuring that medication error incident reports were completed when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and medication error incident reports were not completed.<br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024 and 08/20/2024, and 09/11/2024. [R432-270-19(14)] The provider was out of compliance with this rule by not ensuring that the licensed healthcare professional was notified when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and the licensed healthcare professional was not notified.<br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024 and 08/20/2024, and 09/11/2024. [R432-1-4(1)(a)-(b)] The provider was out of compliance with this rule by not ensuring that all direct care staff were wearing identification badges. During the inspection, two direct care staff was observed without an identification badge.<br/><br/>This is a repeat noncompliance from 7/15/2024, 7/29/2024 and 08/20/2024, and 09/11/2024.

2024-09-11
Complaint Investigation
Standard · 5 findings

Plain-language summary

During a routine inspection, the facility was found out of compliance with medication administration and record-keeping requirements: six residents did not receive medications as prescribed, medication error reports were not completed when errors occurred, the licensed healthcare professional was not notified of medication errors, and three resident medication administration records were inaccurate. Additionally, two direct care staff were observed without identification badges. These medication-related violations represent repeat noncompliance previously cited on multiple occasions between June and August 2024.

StandardR432-270-19(7)(a)-(f)Repeat
Verbatim citation text · R432-270-19(7)(a)-(f)

The provider was out of compliance with this rule by not ensuring that medications were administered according to the prescribed order. During the inspection, 6 residents did not receive their medications as prescribed.<br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024 and 08/20/2024.

StandardR432-270-19(15)Repeat
Verbatim citation text · R432-270-19(15)

The provider was out of compliance with this rule by not ensuring that medication error incident reports were completed when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and medication error incident reports were not completed.<br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024 and 08/20/2024.

StandardR432-270-19(14)Repeat
Verbatim citation text · R432-270-19(14)

The provider was out of compliance with this rule by not ensuring that the licensed healthcare professional was notified when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and the licensed healthcare professional was not notified.<br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024 and 08/20/2024.

StandardR432-1-4(1)(a)-(b)Repeat
Verbatim citation text · R432-1-4(1)(a)-(b)

The provider was out of compliance with this rule by not ensuring that all direct care staff were wearing identification badges. During the inspection, two direct care staff was observed without an identification badge.<br/><br/>This is a repeat noncompliance from 7/15/2024, 7/29/2024 and 08/20/2024.

StandardR432-270-21(1)Repeat
Verbatim citation text · R432-270-21(1)

The provider was out of compliance with this rule by not ensuring that resident records were accurate. During the inspection, 3 resident medication administration records were not accurate.<br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024 and 08/20/2024.

Read raw inspector notes

[R432-270-19(7)(a)-(f)] The provider was out of compliance with this rule by not ensuring that medications were administered according to the prescribed order. During the inspection, 6 residents did not receive their medications as prescribed.<br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024 and 08/20/2024. [R432-270-19(15)] The provider was out of compliance with this rule by not ensuring that medication error incident reports were completed when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and medication error incident reports were not completed.<br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024 and 08/20/2024. [R432-270-19(14)] The provider was out of compliance with this rule by not ensuring that the licensed healthcare professional was notified when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and the licensed healthcare professional was not notified.<br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024 and 08/20/2024. [R432-1-4(1)(a)-(b)] The provider was out of compliance with this rule by not ensuring that all direct care staff were wearing identification badges. During the inspection, two direct care staff was observed without an identification badge.<br/><br/>This is a repeat noncompliance from 7/15/2024, 7/29/2024 and 08/20/2024. [R432-270-21(1)] The provider was out of compliance with this rule by not ensuring that resident records were accurate. During the inspection, 3 resident medication administration records were not accurate.<br/><br/>This noncompliance was previously cited on 6/4/2024, 6/25/2024, 7/29/2024 and 08/20/2024.

2024-08-20
Annual Compliance Visit
Standard · 5 findings

Plain-language summary

During an annual inspection, the facility was found out of compliance with multiple medication management requirements, including four residents not receiving medications as prescribed, failure to complete medication error incident reports when errors occurred, failure to notify the licensed healthcare professional of medication errors, and one inaccurate medication administration record—all issues that had been cited repeatedly since June 2024. Additionally, four direct care staff were observed without name badges, a repeat violation from previous inspections. These noncompliances indicate ongoing problems with medication administration practices and staff identification procedures.

StandardR432-270-21(1)
Verbatim citation text · R432-270-21(1)

The provider was out of compliance with this rule by not ensuring that resident records were accurate. During the inspection, 1 resident medication administration record was not accurate. This noncompliance was previously cited on 6/4/2024, 6/25/2024 and 7/29/2024.

StandardR432-270-19(15)
Verbatim citation text · R432-270-19(15)

The provider was out of compliance with this rule by not ensuring that medication error incident reports were completed when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and medication error incident reports were not completed. This noncompliance was previously cited on 6/4/2024, 6/25/2024 and 7/29/2024.

StandardR432-270-19(14)
Verbatim citation text · R432-270-19(14)

The provider was out of compliance with this rule by not ensuring that the licensed healthcare professional was notified when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and the licensed healthcare professional was not notified. This noncompliance was previously cited on 6/4/2024, 6/25/2024 and 7/29/2024.

StandardR432-270-19(7)(a)-(f)
Verbatim citation text · R432-270-19(7)(a)-(f)

The provider was out of compliance with this rule by not ensuring that medications were administered according to the prescribed order. During the inspection, 4 residents did not receive their medications as prescribed. This noncompliance was previously cited on 6/4/2024, 6/25/2024 and 7/29/2024.

StandardR432-1-4(1)(a)-(b)
Verbatim citation text · R432-1-4(1)(a)-(b)

The provider was out of compliance with this rule by not ensuring that direct care staff were wearing identification badges. During the inspection, 4 direct care staff were observed without name badges. This is a repeat noncompliance from 7/15/2024 and 7/29/2024.

Read raw inspector notes

[R432-270-21(1)] The provider was out of compliance with this rule by not ensuring that resident records were accurate. During the inspection, 1 resident medication administration record was not accurate. This noncompliance was previously cited on 6/4/2024, 6/25/2024 and 7/29/2024. [R432-270-19(15)] The provider was out of compliance with this rule by not ensuring that medication error incident reports were completed when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and medication error incident reports were not completed. This noncompliance was previously cited on 6/4/2024, 6/25/2024 and 7/29/2024. [R432-270-19(14)] The provider was out of compliance with this rule by not ensuring that the licensed healthcare professional was notified when medication errors occurred. During the inspection, medications were identified to not be administered as prescribed and the licensed healthcare professional was not notified. This noncompliance was previously cited on 6/4/2024, 6/25/2024 and 7/29/2024. [R432-270-19(7)(a)-(f)] The provider was out of compliance with this rule by not ensuring that medications were administered according to the prescribed order. During the inspection, 4 residents did not receive their medications as prescribed. This noncompliance was previously cited on 6/4/2024, 6/25/2024 and 7/29/2024. [R432-1-4(1)(a)-(b)] The provider was out of compliance with this rule by not ensuring that direct care staff were wearing identification badges. During the inspection, 4 direct care staff were observed without name badges. This is a repeat noncompliance from 7/15/2024 and 7/29/2024.

2024-06-25
Complaint Investigation
Moderate · 1 finding

Plain-language summary

During a routine inspection, the facility was found to be out of compliance with requirements for investigating potential abuse or exploitation of residents. Specifically, when a resident's card of controlled substances went missing, the facility did not complete a thorough investigation as required, and could not provide documentation of this or any other investigations conducted since the previous inspection visit. This same noncompliance had been cited previously on June 4, 2024.

ModerateR432-270-8(1)(a)-(p)
Verbatim citation text · R432-270-8(1)(a)-(p)

The provider was out of compliance with this rule by not ensuring that a thorough investigation was completed when there was a reason to believe a resident had been subjected to abuse or exploitation. During the 6/4/2024 inspection, a resident was identified to have had a card of controlled substances go missing and a thorough investigation was not completed. That investigation along with any other investigations completed since the prior inspection was requested and could not be provided.<br/><br/>This noncompliance was previously cited on 6/4/2024.

Read raw inspector notes

[R432-270-8(1)(a)-(p)] The provider was out of compliance with this rule by not ensuring that a thorough investigation was completed when there was a reason to believe a resident had been subjected to abuse or exploitation. During the 6/4/2024 inspection, a resident was identified to have had a card of controlled substances go missing and a thorough investigation was not completed. That investigation along with any other investigations completed since the prior inspection was requested and could not be provided.<br/><br/>This noncompliance was previously cited on 6/4/2024.

2024-06-04
Complaint Investigation
Moderate · 1 finding

Plain-language summary

During a routine inspection, investigators found that the facility failed to conduct a thorough investigation when a resident's card of controlled substances went missing, which raised concerns about potential abuse or exploitation. The facility was cited for noncompliance with the requirement to investigate incidents that may indicate a resident has been subjected to abuse or exploitation. Correction of this noncompliance was required.

ModerateR432-270-8(1)(a)-(p)
Verbatim citation text · R432-270-8(1)(a)-(p)

The provider was out of compliance with this rule by not ensuring that a thorough investigation was completed when there was a reason to believe a resident had been subjected to abuse or exploitation. During the inspection, a resident was identified to have had a card of controlled substances go missing and a thorough investigation was not completed.

Read raw inspector notes

[R432-270-8(1)(a)-(p)] The provider was out of compliance with this rule by not ensuring that a thorough investigation was completed when there was a reason to believe a resident had been subjected to abuse or exploitation. During the inspection, a resident was identified to have had a card of controlled substances go missing and a thorough investigation was not completed.

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