Avamere at St Helens.
Avamere at St Helens is Grade C, ranked in the top 50% of Oregon memory care with 14 OR DHS citations on record; last inspected Jun 2024.
A medium home, reviewed on public record.
Ranked against 118 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
Avamere at St Helens has 14 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
14 deficiencies on record. Each bar is a month with a citation.
Finding distribution
14 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Avamere at St Helens's record and state requirements.
The facility file shows 95 inspection reports and 87 deficiencies cited by Oregon DHS — can you walk us through the written corrective action plans for the most recent deficiencies, and explain how the community tracks completion of those plans?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The most recent inspection on record is dated June 24, 2024 — can you provide a copy of that inspection report and show us any documentation Oregon DHS required the facility to submit in response to cited deficiencies?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
This community holds an Oregon DHS Memory Care Endorsement and has 91 complaints on file — were any of those complaints related to dementia care practices, and if so, what changes did the facility make to its memory care program as a result?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
19 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-07-25Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was received that the facility failed to follow a resident's care plan. The investigation determined that the complaint could not be substantiated based on available evidence.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-12-16Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to protect a resident from verbal abuse. The violation was substantiated, indicating that staff did not intervene or prevent abusive language directed at the resident. The facility is required to take corrective action to ensure resident safety and dignity.
“Failed to protect resident from verbal abuse”
Full inspector notes
—: Failed to protect resident from verbal abuse
2024-08-20Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging that a resident was subjected to verbal abuse. The investigation found a licensing violation: the facility failed to protect the resident from verbal abuse. The facility is required to ensure the safety and dignity of all residents under Oregon licensing rules.
“Failed to protect resident from verbal abuse”
Full inspector notes
—: Failed to protect resident from verbal abuse
2024-08-05Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate this complaint. No violations were found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-07-01Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was received alleging the facility failed to provide a safe environment. The investigation found a licensing violation related to this allegation. The facility was required to take corrective action.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-06-24Annual Compliance VisitNo findings
2024-06-11Complaint InvestigationNo findings
2024-06-09Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment, but the investigation did not substantiate this complaint. No violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-06-06Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide adequate oversight and monitoring when a resident's condition changed. No further details about the specific outcome or resolution are documented in the available information.
“Failed to provide oversight and monitoring of change of condition”
Full inspector notes
—: Failed to provide oversight and monitoring of change of condition
2024-04-30Annual Compliance VisitNo findings
2024-03-21Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to use an approved behavioral support tool (ABST) as required. No further details about the circumstances or resolution are provided in the available information.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2024-03-18Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe environment. The specific details of the safety deficiency were not documented in the available report materials. Families should contact Oregon DHS Long-Term Care Licensing directly for the full inspection findings and any corrective actions required.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-02-26Complaint InvestigationNo findings
2024-02-03Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no licensing violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-01-30Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to provide a safe environment. The investigation outcome has not yet been determined or documented in this report.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-01-27Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to provide a safe environment. The outcome of that investigation was not determined or documented in the available record. Families should contact Oregon DHS Long-Term Care Licensing directly for the final determination on this complaint.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-01-11Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-08-23Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No licensing violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-05-31Annual Compliance VisitNo findings
31 older inspections from 2017 are not shown in the free view.
31 older inspections (2017–2023) are available with a premium membership.
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